Seacliff

I have to say, this is the first time I’ve given such a poor rating with Sykes!

I received an email from Sykes this morning asking me to give a review stating “ Your feedback helps us improve” but time and time again (over about 3 years) people have complained about the lack of TLC and cleanliness of the property. I spent the first day of my holiday cleaning the property including the windows (inside and out) so I could enjoy the wonderful views and relax. I could not do anything about the maintenance that is needed! This was all report to the company via mail. After such a rocky start to the holiday, we did have a fabulous time! The bungalow is located is such a lovely position and has some wonderful cafes and restaurants within walking distance. I hope the company and the owner of the property will actually give this property the TLC it’s needing.

Great location, very clean & tidy home.

Fabulous views of West Bay & the sea. One small “niggle” (and it really is nothing to worry about) we found the basin in the en-suite too small, ideal as a cloakroom basin but not very practical for two adults to use daily. Easy to follow directions and home appliance details. A great stay - thank you!

The bungalow is located in a perfect spot, amazing views and a short walk to the beach and the harbour where you can find lots to do and amazing places to eat.

The beaches are beautiful too. Most of the bungalow is well maintained but the bathrooms & equipment are very tired and need some maintenance. It felt that the bungalow lacked some TLC considering it’s in a beautiful area and the windows needed a good clean. Some of the photos on the website are not a true reflection to what is there. The garage door has no doors. There is no view from the side kitchen window. The garden also needed a little TLC and the and the garden furniture it’s quite old & fragile, As one chair broke when I sat on it! It is a lovely place to spend a week on holiday with amazing views and we really enjoyed our time there. Tge bungalow just needs some maintenance, more thorough cleaning ands some TLC I would return

Wir würden das Haus jederzeit wieder mieten.

Es ist großzügig geschnitten, alles tiptop sauber. Der Blick ist genial. In einer Minute ist man zu Fuß direkt an der Küste, wo diverse Bänke zum Verweilen einladen.

We had a great time at Seacliff because of the surroundings and spectacular view of the sea.

We liked the proximity to West Bay with its nice harbour and beach vibe. The living room and sleeping rooms were clean but the bathroom was quite old and therefore less clean. The oven was dirty. On our arrival one of the beds lacked linens but that was immediately taken care of the next day.

The property and location were perfect.

However there was a lack of cupboard space in the kitchen. Nowhere to put food. The freezer was too small and some of the kitchen equipment needs replacing - all the cooking trays were rusty. Very minor points that could easily be rectified. However it wouldn’t put me off returning. We have a really nice time.

Similar comments to others, windows need cleaning but this does not ruin your stay one bit.

Lovely location and everything you would need.

The property could be lovely but there are some maintenance issues, the fridge door doesn’t close properly so there is thick ice in it.

The side window has blown in the lounge. Fan in bathroom hanging out of ceiling, worse thing is twin bedroom absolutely smells of damp and vertical blinds have black mildew on them. (e mailed Sykes while there but no response as yet) bottom of wall in hall damp. I cleaned the toilet and the outside of front window in lounge as they were dirty. Used Sykes many times and it’s the first time we have had a problem. The bungalow is in serious need of some TLC including the back garden.

Bungalow was initially better than expected - having read the reviews.

Has been modernised recently. However as is the norm with Sykes controlled properties - filthy windows (with lots of internal black mould), & badly maintained garden with poor outdoor furniture. Badly leaking bath - resulting in water coming up through hallway floor was promptly fixed by Dream Cottages chap. Serious water ingress issues remain with rain water dripping in above the kitchen & en-suite bathroom windows. Fab views, heating works well. Good place to stay if you not too bothered about the minuses I've raised.

A lovely positioned cottage with excellent sea views however, the windows were so dirty it was difficult to see the view through the fogged windows.

The large full height window in the sitting room is blown so takes away from the view. I agree with previous feedback that the house needs a deep clean.In general it is a lovely place but needs some TLC.

This is our third visit to Seacliff.

We always look forward to it. The house is in good order. Troublefree visit. Thank you for your hospitality.

In need of a deep clean and the drainage systems in the bathrooms need some repair, the water drains away very slowly.

The position of the cottage and the views are great .West bay for a base is excellent we had a really lovely holiday thank you .

Location is perfect but everything in the house in terms of cutlery, cooking utensils, cups, glasses etc had to be washed before they could be used.

Also, the main bath didn't drain when taking a shower. This was a shame for a property and for the price paid we would have expected a few nicer touches to be included.

Lovely bungalow on the coastal path with beautiful views.

We have been to a number of properties through Sykes all very good & of a certain standard.

Sea Cliff, we felt did not meet up to our expectation of what we would get for our Money. We had a two week stay at Sea Cliff. Which is in a wonderful setting with spectacular views of West Bay the sea & the famous cliffs. However we felt that the property needed a little TLC from the owners. We felt for the cost it's was a very expensive stay. I could have lived with that had the bungalow been as I had hoped & a at the standard we have come to expect from Sykes. It boasts about the views from the windows in the living are. The window which is ceiling to almost floor the double glazing was shot & distorted the view. We felt the bungalow would benefit from some love. The garden was in need of some care. Insde the bungalow we felt the sofas were not very comfortable. The kitchen , dining living room was a good size. However there was a lack of cupboard space to put things like breakfast cereals , jam, marmalade coffee or tea etc. We felt there was plenty of plates bowls & glass wear but limited bowls to serve food in eg salads etc. There were no table mats & only two coasters for mugs. We felt a clock on the wall would be useful edition. Bedrooms were a good size & the bed we slept in was very comfortable. To sum up then we felt disappointed & in general the bungalow was a little impersonal & somewhat shabby. I'm sorry to say. I would not book that particular property again.

Clean & tidy, well described good parking in garage opposite.

nice location for our travels. Adequately equipped, comfortable beds.

No back door key, could have done with some side tables and at least one more comfortable chair ,also a couple of footstools.

Comfortable bedrooms,lovely views. Would we book again, YES.

The property is situated in an outstanding location; however, cleanliness was a cause for concern.

In our assessment, the property is in need of a through deep cleaning. We were dismayed to find dirty plates, saucepans, and flaking oven trays that had a detrimental effect on our dining experience. In addition, an old used mop in the cupboard was an immediate turn-off. There was a used cork on the floor, since we were travelling with an 18 month old it just put us off. To compound matters the dishwasher didn't work properly. It is clear that the property requires some much needed attention and care, a sentiment echoed by the overgrown path leading to the front entrance.

Needs a good clean.

New garden seats etc. Why have the key at the front door it would be better at the back

Lovely spacious bungalow with great views, and easy access to cliff path.

It was clean, comfortable and well equipped. Great location for access to the town as well. A couple of points to note. Some of the plates are badly chipped. Didn't bother us apart from the worry that owners might think we had done it. There is a really foul smell outside the back door. Couldn't work out if it was a plant or cat wee....also when using the vacuum, made whole property smell of dog. None of this worried us...but might bother some people? We really loved our stay here, and would definitely like to stay again.

Fantastic location close to local amenities, and fantastic views from the windows.

We saw a pod of dolphins in the sea one evening. Wow! Kitchen facilities quite restricted. More storage space would be useful. En-suite bathroom very small. Basically the bathroom appeared to have been built in a cupboard. Shower was very temperamental, running hot and cold. Overall though, an excellent holiday.

We always use Sykes for our holiday accommodation as the listings are accurate and we've never been disappointed.

This property was no exception with its fabulous views and excellent facilities. Another great holiday.

Property a little tied in places.

. cleaning questionable.. I had to unblock both the shower & bath plug holes / traps both not letting water flow out due to hair etc from previous visitors.. the garden furniture needs replacing 2 chairs are broken.. garden needs the weeds removing from the flower beds.. the folder needs revisiting.. parking not at rear states garage with black door?? There's an open garage is this the parking ?? .. when was the property last checked ? Attention to detail & this would have been a great stay.

Wonderful, we had 2 weeks of bliss and relaxation, property was faultless and we relaxed to the core.

We had no issues and found everything and the Neighbours are welcoming.

This is a lovely 3 bedroom bungalow right on the coastal path.

Lovely views across the bay and cliffs. Steep walks up to property from the town, so may not suit everyone. Private parking behind the property including use of a large garage. Property very clean and a welcome pack of biscuits, tea bags, coffee sachets and uht milk. Missing condiments like salt, pepper so make sure you bring your own and could do with extra supply of toilet rolls as only 1 in each bathroom. So be prepared for a shop. Nisa supermarket down the lane on the Parkdean site, Morrisons in Bridport, 10 mins drive but bigger selection.

We would have given 5 stars for everything but unfortunately a few things let it down ie very few glasses, the mugs need replacing , not being able to change bedding, towels & tea towels after a week (we stayed for 2 weeks) also more toilet rolls needed and pair of oven gloves.

A few more pictures , books and perhaps a mirror in the lounge was make it a bit less sterile. Other than that it’s a great bungalow with stunning views and we totally enjoyed our holiday- thank you!

Lovely place , have been 3 times and have just booked again for October.

The only criticism I have is that the lovely view was slightly ruined by dirty windows. I appreciate it is hard because of the sea spray etc. The twin bedroom has a strong smell of damp and we did notice it last year when we stayed. Letting you know in case it’s something structural that needs rectifying. As I said lovely place and looking forward to the next holiday Thanks

We enjoyed our stay but it could have been enhanced by attention to the few things noted on the comments form left in the property.

Lovely property, spacious, comfortable and spotlessly clean.

Amazing location with wonderful views yet still close to town centre. Would definitely stay here again.

The property details sent out require updating.

There is no garage door to park outside, but instead should advise to park in the garage itself which has no door on it (and confusing re name plaques on garage and storage). Also, it’s easier to park at the back of the property and unload so the key would be better located at the back door and details updated to say drive up third cliff road. Only 2 rolls of loo roll for a family of 4? No spare anywhere. En-suite bathroom would benefit from some form of storage for toiletries etc. Lovely location.

Amazing location lovely property however as with most things there is always room for improvement, our observations- En suite shower room floor Insufficiently cleaned before our arrival, pubic hairs around the toilet area.

Heated towel rail in en suite didn't work. Heated towel rail in bathroom needed a sign warning how hot it was even on a low setting. Broken lock on bathroom door, I've seen this reported on at least 2 other occasions. Unable to lock bathroom window which means the property is never secure The building felt very sterile, most holiday let's have some books, games and more pictures around to make it homely. Insufficient coasters and table mats for number of guests. Chipped pottery that should be replaced. We self cater all the time and there are usually basic cleaning items left so bathrooms and kitchen surfaces can be cleaned, and usually sufficient dish washer tablets for the week and clothes wash.

We really like this property, the only thing I would say is a couple of drawers wouldn’t go amiss in the bedrooms.

The house itself is nice and spacious and the bedrooms are more than adequate. Off road parking for two cars is a real bonus. Kitchen and laundry facilities are very good and the location and view made this a really great holiday.

Great location, just a few metres from the coastal path and 5 minutes from the beach.

Comfortable, modern and clean accommodation for upto 4 people . Like others, found the fridge too small and freezer inadequate. Needs cupboard space for foodThe dishwasher is slim size. Enough parking for 2 medium cars. No usable garden as such but a patio out the front perfect for dining. WiFi is inadequate for the smart tv. Needs more wine glasses.

We used this cottage last year and the items we complained about were not rectified.

The Bathroom door still had a broken latch. No benefit to use the outside, no shade available

We had a good holiday; however, I think it should be made clear to future holidaymakers that the garden is not pet friendly.

There is no fencing at the back or front, so dogs cannot roam free. Also, the instructions for the garage need amending. The black garage door has gone, revealing an open double garage; it took a while to realise this was the garage we should use. This bungalow could be difficult for elderly or disabled people. It is on a hill with several steep steps. Our party consisted of a 91-and an 80-year-old who both found the steps difficult to negotiate. Dream Cottages manage the bungalow, so don’t expect a welcome pack. You will get a very basic starter pack. Two dishwasher tablets, salt & pepper, and four tea bags. One toilet roll in each toilet and a small soap tablet for each basin. Compared to some owner-run properties, it was a sterile experience. Don’t get me wrong this bungalow is in a fantastic location with views to die for. However, if we had required help from Dream cottages during our stay I think it might have been a different story. I phoned 48 hours before setting off. My first call was in the evening and the office was closed. I rang the following morning and spoke to an apathetic assistant. She was unable to answer my queries. (She did email the answers later, however, it felt very impersonal). Luckily we had no serious problems and managed to sort out any issues. A small tool kit would have been useful when the on-suit shower didn't work, it's incredible what you can do with a nail file!

The location of the property was perfect, with wonderful views, and very near the facilities of West Bay, whilst still being very quiet.

The property was clean and mainly equipped well. The main downside was that the fridge was very small. It was totally inadequate for a family of 6. if it were not for that, we would certainly consider rebooking.

There was no obvious info.

to say wheelchair access was not available. We were all senior citizens and found the access steps awkward. The rear was access to parking and a handrail would be useful. The front less so as we used it only for the initial access. The showers would benefit users by having fixed items to hold soap, shampoo etc. Also internal data referred to dustbins at rear but only a blue one was available so no recycling,apparent as some properties appeared to have.

Wonderful property in a stunning location.

Very clean but corners of bath/shower sealant need replacing. Fridge facilities require urgent attention. Existing fridge is inadiquate for size of property. Would stay here again (hopefully with larger fridge)

Lovely bungalow and wonderful situation on the cliff The only downside was poor Wi-Fi and basic TV Need to ask people to take toilet rolls Beach was lovely for our dog but know in the summer it isn’t dog friendly but was great for March We had a great time Thank you

Lovely property.

Really enjoyed our stay - will definitely book again. Only concern was damp in the en-suite - possibly needs a better extractor fitted. Lack of chest of drawers and mirror in the en-suite bedroom was a minor issue along with poor Wifi and no recycling.

My only criticism is checking in at 5pm in the Winter.

Too dark to locate.

Not as clean as I was expecting.

I did not like having to strip the beds

The bungalow smelled of damp and felt damp.

The accommodation was clean but average. Only the views and made up for our disappointment with the rental.

Beautiful bungalow only 2 things against this was no fenced in garden for the dogs to be let out and the step steps into the place as had elderly parents who had trouble with the steps a hand rail or slope would enhance this place and make it easier for elderly and handicapped people.

The views from the window was spectacular

A perfect location for a walking holiday.

Perched up on the West Cliff adjacent to the coastal path. Fabulous views towards the East Cliff and Portland on a clear day. We loved it so much that we have booked again.

Really enjoyed our stay at Seacliff.

Absolutely stunning location. The bungalow is very well equipped and has everything you need. I agree with other comments that there is a damp smell in the bedrooms but other than that it’s perfect. We would love to stay again next year but sadly the £1000 price increase for the same dates has priced it out of our range

We felt as though there could have been a few more things in the bredrooms such as a chest of drawers, maybe a mirror or two.

The en-suite bathroom also could benefit from a shelf and maybe a door hook as hanging wet towels was a slight issue.

Loved the position of Seacliff, very convenient just to walk down the hill into West Bay.

The sea views were wonderful and it was just a few steps to get onto the South West Path. The lounge and dining room were very spacious and light, the kitchen was well equipped. The bed in the front bedroom had 2 distinct hollows where people had slept, it made an otherwise comfortable bed a bit uncomfortable. This could easily be solved by frequently turning the mattress. The twin bedded room smelt of damp.

Lovely bungalow in a good position with lovely views.

The only negative was the sink in the ensuite was too small to wash your face in.

Freezer compartment of fridge completely iced up.

Sewer blocked and over flowing. The same as reported last year, but much worse. Dishwasher dirty and filters clogged with food debris. Toilet brushes filthy and went straight into the bin. Mould starting in en-suite bathroom shower cubicle. No welcome pack which we have received in other accommodation this year. This is our 3rd visit. Each year the standard goes down but the price goes up.

Bathroom door lock broken, garden furnature poor,

Needs refurbishing in kitchen area- kickboards hanging off.

Main bathroom shower screen no rubber strip on bottom allowing water to leak everywhere. Lovely views of West Bay.

Lovely views lovely beach excellent location and property very clean excellent weather .

Only one fault the on suite sink was far too small and the water only trickled out of tap. Apart from that it was all excellent.

Great location, lovely bungalow would definitely stay again .

Great location, comfortable beds.

Could have been cleaner. Lots of cobwebs, glasses and cutelry were grubby and dirty windows(really obvious bird poo on the main front and side window can’t understand why someone wouldn’t clean it.) Also with covid would have thought they’d have done and extra deep clean as it was the first week after reopening. Disappointing. Also limited ambience. No real homely touches

The bungalow was clean, with very comfy fresh beds all made up, nice towels and heating on.

There was plenty of hot water, everything you need to cook if you wanted. Wifi was ok and TV fine too. Shower was lovely and powerful Little freezer was great and nice to do some washing, so none when we got home. The views are amazing and we had a lovely quiet relaxing week with our dog. I can imagine it’s a lot busier in the summer, as it was off season most things were closed. Essential food places were open and Bridport has more choice too. We were very lucky with lots of sun and sitting by the harbour with chips or a cuppa was very relaxing. Watching the boats, people, birds and helicopters. Saw a few places where Broadchurch was filmed. The only suggestion is a blind in the bathroom. House in front had builders on the roof so had to time the showers. Minor inconvenience Can’t wait to return

The cottage has marvellous views and is brilliant for the coast path.

We had a warm and comfortable week. we would definitely return. The only problem we had was not finding any black bins for rubbish and using a blue bin in the garage that already contained rubbish.

Wasnt clean behind the beds and the sliding wardrobes in bedroom I didn't think was very safe with young children.

Other than that it was lovely.

Excellent holiday - superb location Only slight irritation was work in progress both at the front and rear of the property - didn't bother us too much as we were out most of the day but if a family or elderly couple wanted to spent more time relaxing on the patio it would have spoiled the ambiance - perhaps DC could canvas the immediate neighbours to find out if they are planning any building work so that prospective clients could be warned in advance and a small reduction in rental price offered to compensate?

We had a lovely week at Seacliff despite the weather.

The place is in a fantastic location and had everything we needed for our stay however the building does need some TLC. There was mould in the wardrobe in the front bedroom and in the bathroom and when we arrived the whole place felt cold and damp. The interior could do with a bit of touching up and a deep clean (including under sofas and window frames). This didn't affect our enjoyment of the holiday though and the only other recommendation I would make is to have a secure area for letting dogs off the lead in the garden.

The cottage location was fabulous, amazing views across to the sea and a short walk down the cliff path to West Bay.

This was great for getting the morning paper and freshly cooked pastries for breakfast! However there were a few things that let the cottage down. The dishwasher is not full size and it was sometimes a struggle to get everything from the day in there, I think the description should mention it’s size. Likewise the fridge is small, although the addition of the small freezer in the cupboard did help. The description failed to mention that the TV has an integrated DVD player, I think future customers (particularly at this time of year) would appreciate knowing this. The duvets were not warm enough for this time of year and there were insufficient blankets/throws. The cottage smelt damp and there was evidence of damp.

I agree with everything Mrs Jarvis said, also the fridge wasn't clean the shelves were sticky, the microwave was dirty as was the oven.

There was no mat in the shower room in the en-suite so we had to use a hand towel so as not to slip on the tiles. the two couches in the lounge are so uncomfortable you slip off them. For what we paid for this cottage it was a disgrace, we didn't expect to clean the place when we arrived, I don't think we would ever book this cottage again.

We were two couples at Seacliff for 2 weeks (Jarvis and Hardie).

On arrival we found the kitchen surface next to the sink absolutely swimming in water, had to find a cloth to try and dry this. The work surfaces were dirty and had to be cleaned as was the dinning room table. The cooker hob had not been cleaned in weeks. One of the mugs was missing. Because of the state of the crockery and cutlery we used the dishwasher to get them cleaned only to find that the dishwasher previously used still had the dishwasher capsule inside. The dishwasher was very temperamental, worked when it wanted to. The little larder freezer had not been cleaned in weeks still stuff in it. The plug on the iron was missing and all the wires showing, this was replaced by Dream Cottages. The bin in the bathroom had not been emptied. The door was off in the shower room bedroom and the wardrobe door hanging off. Bulb needed replacing in shower room. The twin bedroom floor and all skirting boards were dusty and the floors in all rooms had to be cleaned. Damp on wall in wardrobe in twin room. For the amount of money we spent on this accommodation we found it to be very unacceptable. After a long journey we did not expect to have to come and clean this property. We contacted Dream Cottages on the Saturday evening and the lady was very helpful and promised a carpenter the following day to rehang the doors. She was told of a number of things we were not satisfied with and said she would report this to the cleaning manager. To be honest for what we were paying the bungalow should have been in a much better condition than we found it. I think it is time that a painter/decorator was employed to sort things out. The guttering around the bungalow in most places was full of seagulls nesting materials and moss so that when it rained the water just overflowed. We were very, very disappointed and I would have thought that someone from Dream Cottages would have come to see us (and not when we were out as we would have waited to see them).

We were here last year.

Lovely cottage. A few bits of feedback. There should be a stool or chair in the bathroom. There should be a chest of drawers in the twin room. There should be hooks on the back of the doors of the bedrooms.

This is our third visit in 12 months.

It's a shame that some people do not look after Seacliff as they should. Swing bin broken, no washing up bowl - left outside for the cleaners to use, only 3 garden seats to use and garden brolly missing. Also ( I did smile to myself on this) on arrival my husband tried to get the tv to work (football) I could hear him moaning about it whilst I was unpacking, finally he found the fault, the people who used Seacliff the week before us had changed the batteries around on the tv remote, stupid but there you go it takes all sorts. Although the work was going on in the harbour you could only hear the noise when you went outside so it really did not bother us and we had a wonderful time. Lovely bungalow, wonderful views, weather very good - what more could you ask for - well a decent fridge and freezer would be the icing on the cake the ones there are truly awful.

The property itself was a nice property, unfortunately it wasn't as clean as I would of expected it to be.

There was dust and hairs/bits along the edges of the floor. The kitchen was clean, the main bathroom could of done with a lick of paint along the window sills and the windows could of been cleaner. My mother in law, who's 70th birthday was the reason for our holiday, ended up in the front bedroom with a bed that the mattress needed replacing sooner rather than later. She said there were parts of it that went down and found it rather uncomfortable. The other bedrooms were fine, the children had a lovely time as did we all. It was a base for our holiday but it could of been a little more looked after like your own home. Also we used the back entrance all week, due to a lovely seagull nesting above the front door.

There was a seagull nest on the roof just above the front door.

As we had dogs this meant it was difficult to use the front patio as it caused the birds distress. The birds were also very noisy on the roof at night. We were told it was not possible to move a nesting bird, which we understand. But the bird should have been moved on while nest building and not allowed to complete the nest. The local beach was mainly closed for coastal protection works. We were only told of this long after we booked . The works went on from early morning to late in the evening and were noisy. This certainly lessoned the enjoyment of our holiday. There was no washing up liquid or tea towels provided. This should be made clear in the cottage info. When only 2 people are staying it is not necessary to use the dishwasher.

The bungalow is in a very good position and it was good to be able to join the coast path so easily and to enjoy the wonderful views.

This property was dirty.

I do not like going away for a break and having to clean. If you get a favourable feedback from the occupants following us, it is possibly because I cleaned some of the dirtiest areas. Please take me off your mailing/email list. Dr. H Brooks

Fabulous break.

Loved West Bay and surrounding area. Would love to come back. Would recommend to family & friends.

Fantastic location. Property was great, had everything we needed. We had a super holiday and will stay again. Stayed February 2018.

We loved the property we stayed, perfect location. The property itself was very well set up. Would recommend it to anyone. Stayed April 2018

Excellent bungalow - always very clean... loved it so much we have booked for a third year next year. Fabulous as always. Stayed June 2018

Very helpful & efficient when we experienced a problem with one of the beds, thank you Angela. Fantastic views from Seacliff, great location. Stayed August 2018.

You couldn't have wished for a better property, wonderful position looking over the bay. Stayed June 2018