2A The Mews

Only fault was we only had 1 glass wine glass, the rest are plastic.

Aside from that it was perfect!

Unfortunately I can’t recommend this property.

We also did not receive the ‘welcome’ email. The heating was off when we arrived in mid December and the house was cold. We turned up the thermostat to 19 degrees for an hour and three quarters and the heating did not start during this time although it did fire up for hot water. We tried the owners number on the Sykes app and that number was unobtainable. We contacted Sykes and they tried to contact the owner too and we found another number for the owner in a folder buried in a cupboard and left a message for the owner on that number. By 10.30pm we realised we were not going to get help that day and as it was too cold to stay, left for the nearest cheapest accommodation we could find. The owner did not contact us until 11.15am next day. Later that day she contacted us to say she had someone check and the heating was only not working because the thermostat was turned down too low. I have sent photographic evidence with time stamps proving that we did have the thermostat turned up, so this couldn’t be why it wasn’t working on the Friday evening.There were also 2 spots of blood on items of bed linen when we arrived. We turned the thermostat back down when we left that evening because these were the instructions in the folder. Despite submitting a complaint with evidence, and the fact no help was provided until the next day, the owner has refused to refund the first night as we have requested as they said we left by choice. This was not a choice, we left due to the house being too cold to stay in and the additional concerns about cleanliness due to the blood spots. We did not return to the house as we were not impressed with the manner the owner spoke to us on the phone, and she did not even apologise for the blood spots, which she did get resolved but again not until the second day. We had had a long and trying day so we made alternative arrangements for that evening and went home early. That was our choice, hence requesting a refund for the first night only. Despite providing photographic evidence of the problems and that we did not get any help until the second day, Sykes have closed our complaint as the owner refuses to refund for that night. Disappointing.

Lovely holiday home in the right location for us visiting friends The only thing that did spoil our stay and it’s something the owners cannot control was that the barn next to the house was having their roof replaced so every morning Monday to Friday the workers started banging and music going from 8 am but we managed and it won’t be happening forever If you are a light sleeper the nearby road may disturb you but overall it was good Also Internet connection details are on the back of the Router Box

Delightful cottage with everything you need (and more) .

Five minutes walk away from two pubs (good food) and five minutes drive to an amazing Nature Reserve on Hayling Island. I really hope to visit again.

We had a slightly disappointing start.

Sykes told us to expect an email from the owner which never arrived. They also gave us a contact phone number which was unobtainable. Thankfully when we arrived at the house there was a contact number for the owners who helped us to gat the Wi-Fi code. However, they promised to send the email, but it never arrived. The house is small - too small for 4 people comfortably. For just two of us it was fine. It was conveniently located for where we needed to be, although it was a little hard to find initially. Having two really good pubs at the end of the road was a bonus. We can recommend the Sunday lunch in the Ship! The house does get noise from the road. It did not bother us at all, but it might affect others. The kitchen was well stocked with the essentials for catering. There is a small dining table in the open plan ground floor. The sofa was somewhat uncomfortable. The leather surface just made it difficult to sit without slipping down and the cushions did not help. The main bedroom has a double bed, a wardrobe and a dressing table, and feels a bit tight to get around. The second bedroom has two single beds, at right angles to each other. There is only a hanging rail for clothes. Again, very tight on space. We found the double bed a little soft for our taste and my back was bad by the end of the week. The bathroom was just ok. The fan worked erratically at best and there was evidence of a few mould spots developing. The shower screen doesnt really protect the bathroom floor fully from splashes, so we found ourselves mopping up occasionally. Overall, the house was fine for a week, but we would need more space if we travel with friends or family.

Overall, we were very pleased with our stay at The Mews.

It's a great location, near the old waterfront, nice views over the estuary and 2 pubs within easy walking but still handy for the motorway to Portsmouth or wider afield. Had a lovely meal in The Ship, and enjoyed breakfast on the patio on the sunnier days. Cleanliness was mostly good, just a few areas where a bit more attention to detail was needed (kettle really needs descaling or replacing, fan and cooker hood needed a clean) but otherwise the place was tidy and well equipped and we would stay again. Oh, and strongly recommend Heidi's Patisserie in Emsworth...wish we had found it sooner!

This is a lovely property in a quaint location.

We had a great stay. The only issue is the traffic, especially trying to get out onto the main road when heading towards Havant. The noise from the traffic can be annoying if you have the doors or windows open at the back. These things are beyond anyone's control and do not ditract from an enjoyable holiday.

I had let you know before checking out on the 5th of August how very disappointed we were with our stay at 2A The Mews, the cost did not warrant what we thought we were paying for.

You let me know that our complaints were forwarded to the owner of the property, we have not heard a response back from the owner or Sykes Cottages / Management Company. To Recap on our disappointment / Complaints as follows 1.Broken Toilet Seat in 1/2 bathroom 2. Broken Shower Wand and sealing in bathroom 3. Outdoor Portable Grill unusable 4. Towels very worn 5. Pillows without cases 6. Zero storage in twin bedroom 7. Needs a deep cleaning throughout 8. Weeds around front door entrance Overall, the house needs Maintaining.

Loved this house.

It was so bright and airy. Modern colours. Great kitchen and bathroom. Comfortable. Well equipped. Perfect location for walking round the harbour and cycle routes.... local pub Royal. Nice garden.... yes it's noisy because of the road... but we live on busy road so didn't bother us. Suggestion: the twin bedroom needs black out blind/curtain it's too bright and wakes you up at the crack of dawn! Other than that we loved it. Perfect. Totally recommend!

Lovely property in a nice quite location.

Ideally suited for all nearby attractions. Some lovely walks around the estuary at the bottom of the road. 2 pubs within walking distance we went to the Royal Oak. Wouldn't recommend it sunday roast was luke warm and over cooked.

This is the third time we've stayed at The Mews and we always have a lovely visit.

This time was no different apart from next door was a bit noisy. They had workman in so there was a lot of drilling, banging and crashing going on. This was obviously no fault of The Mews owners though. A lovely welcome pack was left for us, thank you. Couldn't find a visitor manual this time, so was unsure about bin day, stripping beds etc.

This is a wonderful place to stay on the south coast.

A great little place in a fantastic location by the harbour and next to two very nice pubs.

Stayed in June for 5 days.

Difficult property to review, seems to have all you could need in the kitchen, we don’t cook in while away but seemed well stocked. The sofa and the beds were clean and comfortable. This property needs better cleaning, there is no attention to detail, especially at lower levels around the skirting and walls.The windows were unloved both the frames and glass need a proper clean and general maintenance. The patio door, the first thing you see as you walk into the lounge was both difficult to open and close with the glass desperately needing cleaning. The biggest drawback with the property is the loud and constant traffic noise, making sitting in the pleasant garden unenjoyable. The traffic noise is constant and not limited to the rush hour. This should be noted in the listing. As a base for sightseeing this property is fine, for a relaxing stay not so. There are 2 excellent pubs within easy walking distance.

The property was comfortable and clean .

It was within a two minute walk to the waterfront and the Royal Oak pub. There is also easy access to Portsmouth and surrounding areas. We had a very enjoyable stay.

The house was very clean and comfortable.

The location was perfect for walks round the harbour and a short drive to shops. Generous supplies in the house. Friendly neighbours. High standard of accommodation. We really enjoyed our stay.

Excellent cottage in lovely location.

Very comfortable stay and much appreciated the welcome items. Neighbours also very friendly helped with the ambiance of the stay.

We didn't feel that it was up to Sykes usual standard.

As mentioned by a previous guest, no teapot and no ceramic cookware. Not everyone wants to eat out every night. The Parking was a fantastic bonus and the neighbours were a great help, friendly and supportive. We love the area especially closeness to the water.

Missing a teapot and oven ceramic bakeware .

Bed rather squeaky Didn’t get a welcome email , despite a texted prompt All minor as we enjoyed our stay Quiet, convenient, bright , light and upto date Loved the big telly and very handy for the 2 pubs. Thanks a good stay.

Awesome property, idea location for shops/food/access to motorway.

Well equipped with everything you need.

Generally very good however there was a lack of instruction manuals for the various appliances eg.

Cooker and Hob. The freezer door needed some attention as it interfered with the fridge door.

We had a lovely stay at The Mews.

Lovely modern house in a pretty location quite near to the water. Two very nice pubs a short walk away and house only 10/15 minutes from portsmouth. Clean and tidy but not spotless. Wash hand basin tap and shower a bit leaky. Sofa is leather, comfortable but slippery.

This was a comfortable, well-equipped holiday home.

The warm garden had a garden chair, settee, small table and a picnic table, as well as a good choice of plants (rosemary, jasmine etc). It was close to excellent walks around the harbours, nature reserves and waterways, as well as walks around Hayling Island and the vast beach there. The house was very quiet and peaceful, with a very comfortable bed and sofa. We found the garden a bit noisy in the rush hours, but we do live in a very quiet area. Others might not find it a problem (especially in the winter!). It is very close to 2 pubs, and within walking distance to a garage/small shop across the bridge to Hayling Island. More pubs/shops/farm shop/cafes within 5/10 min drive. Just a note of caution to people who have dodgy hips/knees. The shower is over the modern bath, so the less able might find it hard to get in/out. Nice to have a choice between having a bath or a shower, though! I have recommended this house to another for next year's holiday, already.

Although the sofa has been replaced it is still not great.

Patio doors need fixing. Toilet seat was cracked. All mentioned to owner and she responded very positively.

A really lovely base for our family holiday.

Fantastic location, can get to the centre of Portsmouth within 15 minutes, and only a couple minutes drive to a massive supermarket with everything you could need. The two nearby pubs are both lovely, with delicious food, and plenty of pleasant walks nearby. The house itself was perfect for us, very clean with cupboards full of essentials, a pretty extensive spice and herb collection, and a really good selection of toys and games under the TV (our two-year old fell in love with "Stripy" the puppet, and was very sad to leave her!). The beds and sofa were decently comfy, and although we didn't really use it, the garden was a good size with nice furniture. The TV is decent including some of the major streaming apps available to sign into. The water pressure in the shower was far better than we'd typically expect on holiday, and our toddler especially loved the "fancy waterfall taps". The parking was a little bit anxiety-inducing at first with a wide car, however once the neighbours saw that we were there, they were very considerate in making sure that they left us plenty of space to get in and out. Overall, we had a lovely time and would stay here again!

Lovely modern cottage with a very nice garden.

Setting amazing and within easy travel to Portsmouth. Beds are comfortable and kitchen well equipped.

We had a very enjoyable week.

Everything we required was available. Property was central to the area we were visting and it was our first holiday cottage for over 20 years. We have sold our touring caravan due to downsizing. The cottage was well situated, near 2 delightful pubs to wat in within walking distance. Also reght by Langstone harbour which has beautiful walks.

I’ve already sent feedback direct

This cottage has good facilities in that there's a lot of herbs & spices which you don't normally get.

It's comfy and warm with a nice garden. There's a need for some form of furniture in the twin room to store clothes as there is nothing at present. I do think a small hamper that includes essentials bread & milk would be really useful. This is a lovely place to stay

Great location only 2mins walk from the coastal path and a couple of lovely pubs.

30mins from Winchester and Chichester for good restaurants, shopping etc. Clean and tidy house, kitchen modern and very well equipped, nice comfy beds. Could do with more comfy seating in the lounge but we were only there 3 nights so not a problem for us. Bathroom small but functional. Few areas of mold and mildew in bathroom and bedroom windows that could do with attention. No welcome pack as advised so that needs to be removed from description and pre arrival email so guests don’t rely on milk etc being there already. Very nice stay though, thank you.

Well situated and comfortable well equipped cottage.

Could do with a clothes hanger rack in the front bedroom like the one in the back bedroom

We found no fault with the property but the whole experience was spoiled by lack of communication.

We did not receive any email from the owner as promised in the infoormation we received from Sykes. We could not find instructions in the property as to how to use the various facilities - Cooker, Microwave and internet. To compound this when we phoned Sykes we only got an answerphone and although we left 5 messages nobody returned our calls. It is a shame that you spoiled an otherwise great property and unless we have an explanation, an apology and an assurance that this will be corrected for other visitors we will not use the company again and will tell our friends to avoid using you.

It was very clean and clinical, would have felt more homely with a mat in the living area .

No toilet toll holders which was awkward when using them. No towel rail in the kitchen area which would have been useful. The beds were very comfortable and the house was in a lovely area. Langston is really nice place to stay within easy reach of very good facilities.

Beautiful little cottage in a beautiful location.

A nice property in a great location.

We had a good time at the quiz night at the Ship Inn nearby. The sea is just at the end of the road - when the tide is in.

This was such a beautiful place to stay the home itself was lovely and the area was so nice and peaceful would highly recommend this house!

Nice compact well equipped cottage (especially kitchen) Good location.

The garden will be a great advantage in the summer. Beds comfortable but sleep will be better when the promised curtains are fitted. Sofa a bit uncomfortable. Could feel the metal frame. We enjoyed visiting The Spinakker tower and the dockyard. It would be a nice touch to provide some local leaflets.

Really nice place in a great location for exploring the south of England.

Parking is tight when both neighbours have their vans there and the sofa isn't great. Didn't stop us enjoying ourselves though and I would come again.

When we arrived it was clear it hadn’t be stayed in for a while, we didn’t receive the welcome pack as promised and the property was very cold.

Once we settled in we found it to be fairly well equipped. I agree with previous comments regarding blinds and lack of curtains especially in the bedroom, we also felt they was a lack of storage, the small hanging rail and no drawers was inadequate for the two of us, if there was four of you, you would live out of a suitcase. Personally we found the sofa and lounge chair uncomfortable. All that said we enjoyed our time in the area and the property is well situated with some lovely walks and two handy pubs. Parking it is only an issue when the person at No1 is there, it does make it really tight to get past, the van was only there for our last day so not to inconvenient to us.

Although the property was very cool on arrival, the heating worked well and the property was very comfortably warm by the next morning.

(Mid Nov '21) There is a very well designed bathroom upstairs and a small cloakroom downstairs. Both were finished to a high standard as was the kitchen area. Well kept, clean property with some close early morning neighbours (Poultry). Parking can be difficult when the next door neighbours vans make access tight especially if you drive a larger vehicle yourself. The only improvement that I would suggest is blinds on the back doors and windows. These double doors, giving access to a very nice paved back garden and do not appear to be overlooked. This property would be very suitable for a family with up to two children or couples at any time of year.

The location is very picturesque, with stunning views.

Two very handy local pubs and shops within walking distance along a footpath.

The house was well equipped and made a good base.

Some lovely walks from the door. Variable service at the Royal Oak, but nice pub food! Could have done with being told exactly which bins to put out for our week. The recycling was full when we got there, but it was black bin the week we were there.

Had a lovely week here - very modern and comfortable.

Enjoyed relaxing in pretty courtyard garden and all slept very well in comfy beds! Great location being so close to sea and lovely costal walks/runs. Perfect spot for days out in Portsmouth too. Agree with last comment a hanging rail in twin room would be really helpful. Owner communication was great too. Lovely holiday thanks

A lovely cottage .

Well equipped and very homely .Perhaps have a hanging stand like you have in the main bedroom just to have hung up my twins clothes .l would definitely recommend staying here as it is only a 10 minute drive to the main attractions like the Historic Dockyard and museums Lovely neighbours too had a nice vin Rouge with Sadie and her wife opposite !!

Nice little cottage, very clean and neat with all the facilities we would hope for.

But - no blinds or curtains in the living room so we were dazzled and scorched on the sofa on a hot, sunny day. The blinds in the bedrooms were no good at keeping the light out so, with no curtains, it was bright enough to read at 4 in the morning - which is what we ended up doing. One night like that was enough so we cut the holiday short and came home.

On arrival at the accommodation it hadn't been cleaned, due to you as a Company not letting the cleaners know that we were arriving!

Luckily I was able to get hold of the owner who sorted out the situation straight away for us. We didn't receive a welcome email therefore we left the bedding on the beds. The accommodation itself was excellent. Everything we needed. It was quiet and peaceful and so close to the harbour. We had a lovely stay.

Spotlessly clean, delightfully positioned and with every convenience, even a small garden.

Friendly and helpful neighbours, too!

We had a brilliant holiday in this beautiful cottage.

Everything you could possibly need was provided. We were unable to access our emails whilst in the cottage therefore we did not receive the welcome email and the instructions for departure until we arrived home so we apologise for leaving the linen in the wrong place. We would strongly recommend this property.

location very good for access to surrounding areas.

Village neighbours very friendly. Would benefit from a deep clean e.g. under furniture & down sides of sofa. Also removal of weeds in garden & decorators rubbish left at side of house. Local pubs very good & ideal for bird watching

This was a lovely place to stay, in an ideal location for a quiet break.

Great for running and cycling over Hayling island just over the bridge and the area by the cottage is perfect for walks. A lovely pub at the end of the road. The cottage itself is very modern and newly decorated with lovely neighbours. Highly recommend

The cottage was situated in an excellent position for exploring the coastal area & fabulous walks around Langstone Harbour.

Two great pubs 5 minutes walk away. The kitchen was excellently equipped with all that is required for self catering, & a there was a very welcome breakfast pack waiting for us along with other food products which we were invited to use. In fact there was everything we needed, & if we’d forgotten our alarm clock there was a cockerel next door which started crowing at 4.15am every morning!!!!!!!!! to wake us up. He also crowed a lot during the day which again was very annoying, especially when we were sat outside trying to relax, read, sunbathing, trying to have a snooze, But that is our only negative comment. So if you want to have a relaxing time/have a lie in wear ear plugs!!!

We had a very comfortable stay at the house.

Some information about recycling would have been helpful as every local authority has different rules.