Yew Tree Cottage

The apartment was lovely but the smell wasn’t great.

The whole apartment smelt like wet dog and some sort of perfumed cleaner to cover the smell. There was another smell in the kitchen area near the washer too. The place was clean so not sure why it smelt. Everything else was great. Needs new batteries in the boiler monitor. Had to keep manually turning the heating on and off. Thanks for a lovely stay

The kitchen area as much better stocked than most properties at this level, which was great but as people who usually cook when on holiday, BLUNT knives make this very difficult.

We had a great stay here.

Great location. The property was warm and comfortable. Very enjoyable.

Lovely little cottage.

Everything you’d expect for the price. The garden isn’t private as you have next door neighbours walking through.

Perfect location with a 4 min stroll into town.

This was perfect for our family of 4 and little dog. Fully equipped. Lovely hot and powerful showers. Cosy and warm. Beds comfortable. Downside was that it needed a good clean and lick of paint. Skirting boards, doors and walls grubby. Blinds stained. Carpet and sofas tired and need a deep clean. Bathrooms need a good bleach. Mildew and condensation are a big problem that they are trying hard to tackle. We will book again but really hope the property is shown some TLC in the meantime.

See our negative comments in the Visitors Book at the cottage, plus GET RID of that stupid cover on the key box !

Had a lovely holiday shame about the accommodation it was damp very grubby carpets dirty window frame going black bathroom black and damp oven tray could not use to big for oven the one tray that fit was disgusting cutlery tray dirty washed pots we needed and kept separate found a dirty pair of pants in wardrobe from someone before us skirting boards dirty tell you the truth it wants I good spring clean my partner suffers with emphysema not very good for him the price we paid for accommodation was very high for the state of the place I have photos of the place and would like to email them to you I thought these places were checked out not very happy

Great property to explore Ambleside and the surrounding area from.

The property is clean and well maintained, with all the facilities required for a great stay.

This was an ideal property for us, being a father and sister in law, due to the layout and two bathrooms.

We found it comfortable and well equipped. A little over looked due to its proximity. Needed some uncarpeted areas to be truly dog friendly . Thank you for a lovely stay.

We very much enjoyed our stay at Yew Cottage.

The cottage was clean, well stocked for us to self-cater and the beds were very comfortable. We noted the issue about the condensation in the bathroom and experienced the ‘damp’ that prevented clothes from drying easily - however, this didn’t diminish our experience. We would certainly look to stay again when next in ‘The Lakes’.

A very comfortable and well maintained cottage very near to Ambleside Town centre.

Well equipped kitchen short of nothing. Property kept very clean and furnished with plenty of pristine bedding and towels. Highly recommended.

A nice property but in need of T.

L.C. Needs decorating. Peeling paint on bathroom window frame. Some radiators are rusty. Had a short battle with the ants in the bathroom I won lol. I didn't know how close all the other properties are and you are overlooked by many of them so blinds are needed. Especially since the guests next door have to walk past the living room window.

Our 2nd stay and we will likely be back.

Perfect base for a family of 4 and the location is perfect for us. No damp issues for us (the fan certainly helps).

An excellent ground floor flat with two en suite bedrooms.

Really handy for walking into Ambleside town. Very central to travel nearby towns and walks.

We were disappointed with this property.

The furniture and beds were comfortable and all utensils that we required were there. However the cottage itself requires treatment for damp. This showed up in every room but especially in the bedrooms. The wardrobe in the double bedroom wall was black. The shower room was also pretty bad and could be doing with a deep clean. Window nets & blind filthy. Kitchen floor not clean. Such a pity as the cottage is in a good location and could be made so much better. Next door (Holly Cottage) having some work done and storing supplies outside our door. We were told by the owner when we arrived that the items would be removed shortly. More stuff arrived mid week. This was all cleared away on Friday (our last day). Meanwhile because of Tuesday's heavy rain it was muddy outside Unfortunately not the best stay we've had with Sykes Cottages.

Yew tree is a beautiful little apartment, its a little hard to find at first but once there its easy, its close to the village centre, easy walking to the shops, restaurant's and pubs, overall its a great place to explore the Lakes

This was a lovely ground floor annexe perfect for two couples and a dog.

The accommodation was comfortable and cosy with plenty of radiators to keep us warm. Adequate facilities in the kitchen. Very comfortable beds. Great to be able to park right next to the property. Loved the location - we could walk into Ambleside in ten minutes.

it’s the third time we booked this cottage, in November, but this time being cold weather outside the bedroom with the outside door i it was freezing my partner three it was a very cool bedroom so we have to put extra blanket on the bed and pillows against the door.

Stop the cool draft blowing through and the bathroom. With the bath in it the radiator was not working.. it is a lovely property but not for winter months ,for a family .

We loved the location of the property.

The living rooms were pleasant - lovely and sunny, furniture comfortable and kitchen was well equipped. However, the bedrooms were not pleasant - obvious damp, musty smell and the twin bedroom felt cold despite the heating being on. The radiator did not work in the twin bathroom. The property could be lovely (although no privacy outside) if the damp situation were sorted.

Clean and tidy, nice furniture, everything you needed, easy walk into town.

Could do with a squeegee as water stays at back of shower and bathrooms need sprucing up. I would come again.

Pity I can’t give a zero star review and upload pictures.

Despite the fact that this has been mentioned many times before on reviews/guest book/and other sites the level of cleanliness is unsatisfactory. I find the pics misleading, not the same curtains in bedroom, walls are not clean an pristine, dirt incrusted showers, all bathroom equipment is rusty, mirror included, the outside space is not really a patio.The hoover stinks, the carpet is stained, the high chair requested had mouldy straps on it, the outside furniture, not same as pics and was unusable at our arrival, I had to clean it and scrub it myself, (and they were still filthy because the furniture needs replacing. when I mentioned the cleanliness and the outdoor furniture to Sykes they replied that I should have let them know to give them a chance to rectify, but it’s in the contract that they have to provide a clean and maintained house, not up to me to let them know. We came back to find ants in the en suite one evening. There was no mention to us that there was an ant problem before our arrival and that something had been done about it. It was only by reading the guest book that we realised the previous guest had the same issue in the other bathroom. And after checking we found the ant powder on the side of the bath/floor. That bathroom was used for my 2 year old son who could have easily ingested it or come in contact with it directly or indirectly, same for our dog. This is unforgivable, and major health and safety issue in my eyes, we should have been notified, I spent the rest of my holiday worrying. The reply to my complaint was a £30 refund offer for our troubles and basically passing the blame onto the owner or us in the case of cleanliness, yet I paid almost £800 for the holiday. Also beware that they have no real complaints procedure and they believe themselves not responsible of anything.

I have already submitted feedback.

Check your records. There is no point raising an issue with this company because it's either ignored or forgotten about.

The only complaint is that the large bed mattress was uncomfortable.

Fantastic location, faultless accommodation.

Thanks to everyone.

Brilliant location.

Well equipped and homely.

We really enjoyed our stay.

Our only criticisms are that the description suggests there is a garden but there is not. It is just a shared slabbed area at the front of the property which is not enclosed. Secondly on the day we arrived i received a message to say that there was scaffolding on the property but not to be alarmed as it would be removed on the Monday. Unfortunately it was not removed until the Friday and made the cottage seem very dark inside during our stay

Property very comfortable with all the facilities listed.

We enjoyed our stay and would certainly consider booking again. The property would benefit from a lick of paint and a good clean. A description of the 'smart hub' feature on the tv should be included in the property description fixed to the kitchen wall and in the Lake Lovers folder.

As previously mentioned not dog friendly at all gate needed.

Full refurbishment and deep clean needed. I pulled the drawers out in the bedroom to plug in MY HAIRDRYER and there was plaster and dust behind not just recent looks like months.There’s an inflatable dinghy or paddle board but not a simple thing like an hairdryer. WHY it has been mentioned in review’s many times . The drain in the shower cubicle needs cleaning out as it’s like a paddling pool also the wall behind the cooker needs cleaning thoroughly as it’s covered with cooking fat splashes not very hygienic. I would say get different cleaners in as they are not doing their job thoroughly. All skirting boards need cleaning I didn’t move the settees as I was afraid what I would find. All in all it was handy for the town and commuting when we actually found the cottage not too easy.

Lovely location.

House needing a bit of TLC! Would be ideal if there was a closed gate between Holly Cottage to give a bit of privacy and separation, especially with dogs so you could sit outside .

This is a lovely property, and is well appointed throughout.

We really enjoyed our time there. The only details that need some improvement have been mentioned before by previous occupants, and we have experienced them on previous visits ourselves too. There is a damp issue in the main bedroom. This may be in part because that room never has sunlight on it(?), but something needs to be done, the smell is noticeable. The double bed needs replacing, and has needed replacing for a couple of years. Neither of us got a good nights sleep. The only other thing to point out is that water drains very slowly out of the shower. We were very happy with our stay there apart from the details outlined. Hopefully they will be resolved, and we'll be able to return in future.

Very cosy cottage and very quiet

A lovely central location but the cottage is in need of updating and maintenance.

There is a serious damp problem in the double bedroom and en suite bathroom which needs addressing. Mould is growing up the walls in the bathroom and on the carpet in the corner of the bedroom. The bathroom blind was broken when we arrived and not replaced during our two week stay so it was very difficult trying to ventilate the bathroom. The walls were running with moisture after every shower in both rooms, hence the problem. The en suite shower didn’t drain well, even after being looked at to address initial serious over flow onto the bathroom floor. The kitchen could also do with some modernising and some thought given to how it is organised to allow space for food storage and some of the equipment could do with updating as some crockery is chipped. We still had an enjoyable holiday but won’t be booking this property again if it remains in its current condition. It’s condition isn’t reflected in the rental cost we paid for a two week stay.

This is a nice cottage and in a very good location, but it suffers from damp and is in need of a deep clean particularly around radiators and skirting.

There is mould growing under the carpet in the double room and there is a definite musty smell throughout the cottage. When we arrived, the bedding and towels did not feel totally dry. Also, if you would like customers to keep the kitchen and bathrooms clean, perhaps supplying some cleaning products would be helpful.

Yew Tree Cottage is a lovely cottage for families.

It is compact, but well appointed. Very close to Ambleside centre and parking for two cars. The cottage was nice and clean and had all the amenities that we needed. This is the second time we have stayed in Yew Tree and I am certain we will go back in the future. The HotL staff in the office are very kind and efficient. Thanks you for having us!

hope they sort out holly cottage laundry cupboard that's next door when they put washing machine it vibrate right through into yew tree cottage and few spots of mold in the double bed room

Bedrooms and bed linen were damp to the point of uncomfortable.

Both single beds were recently soiled with urine, luckily local HOTL changed both mattresses and bed linen before the next night. Hoover was full to overflowing, to such an extent that the hoover hose had become fully blocked too. There was no bag in the hoover either. Flat was not very well cleaned prior to our arrival, probably due to state of the hoover. Boiler broke down on Friday, so no hot water to wash, shower nor wash up with for 2 days. Again local HOTL staff tried but failed to remedy. Maintenance asked me, the guest, where the thermostat was! They were as surprised as me that there isn’t one. Windows single glazed only and starting to rot, which p

We have stayed at yew tree a number of times.

It was generally very clean but notice some mold in the bedroom and on the doors. Don't know if we will rent it again as your prices for next year are might to high. 40% more than we paid this year.

The cottage was lovely warm and comfortable, the carpet could do with a clean.

On arrival at the local office to collect the keys I must say the customer service skill were very poor, it was like she could not be bothered no welcoming to the Lake District no have a nice holiday very disappointing,

Cottage was clean , well equipped, great position and furnished nicely.

As it’s dog friendly, they need a small gate on the garden entrance!

The front door needs a paint.

The back door was impossible to lock from outside. A couple of fans would be useful for very hot weather. A couple of loungers for outside would also be nice.

It would be better if there were net curtains up at all the windows as the cottage attached to Yew tree have to walk past to gain access

We have been using Heart of The Lakes for a number of years, (over 20 holidays) and are booked again for October.

Unfortunately with the huge increases in pricing, I don't think we will be using Heart of The Lakes(Sykes) again. Profiteering during this Covid Pandemic is obscene.

Fantastic property...Also loved its Cinema.

Fabulous house. We've stayed there twice. Spacious, well equipped, beautiful setting.