Crozier Cottage

We love staying at Crozier Cottage; this was our 5th stay and we already have a booking for next year.

The cottage is perfectly situated and the enclosed garden is ideal. The beds were very comfortable. I would say that the decor of the cottage is beginning to look somewhat shabby, it’s in real need of having the walls and paintwork freshening up and the once cream rug in the living room definitely needs changing. Also a window cleaner would be beneficial as some of the windows are so dirty and covered in cobwebs that it’s difficult to see through them (the sparrows enjoyed eating the insects trapped in them).

This was our first visit to Crozier Cottage.

The cottage is ideally situated on the outskirts of the beautiful village of Grasmere. The kitchen is fully equipped and there is off road parking for around 3 medium sized cars. There are many walks from the cottage for you and mans best friend to enjoy. I see that a previous guest has reported a burn mark to the carpet in the living room. To hide this a rug has been placed over the damaged area, however this light weight rug constantly moves creating a trip hazard in front of the log burner. To prevent accidents it would be good if the rug was replaced as a matter of urgency with a heavier rug that does not easily move. A internet connection is available at the cottage however it should be noted that the information card with the password information is missing from the back of the router. A previous guest has made a comment that the beds were uncomfortable. I personally found the beds very comfortable however I did find some of the duvet covers to be rather thin and would benefit from thicker duvets and improved bedding. Shortly after arriving we identified a burn mark on a kitchen worktop and the problem with the router. I immediately emailed Lakelovers, as no response was received I was forced to personally visit the office in Windermere to register my concerns. I feel the response time to my query could have been much quicker. All in all, despite a few minor problems I would recommend booking this cottage.

We stayed for a week in Crozier Cottage and thoroughly enjoyed our stay.

The property felt a lot more spacious than the photos made out so this was a very nice surprise, also the addition of downstairs w/c that we weren’t expecting. The location of the property is perfect for walking into Grasmere. The one thing that let the property down was cleanliness, the carpets and communal areas didn’t seem to have been hoovered before our arrival. On the whole it was a great stay and we would book again

This was our second visit to the property .

There are lots of plus points- location , parking , dog friendly enclosed garden , well equipped kitchen and space for a family. However there are also a number of things which would now prevent us booking again - the beds are now really uncomfortable, so much so that we all complained we slept badly. The mattresses and pillows need to be replaced and thicker duvets provided. The shower is small and has no shelving which requires adults to bend to pick up toiletries with very little room to manoeuvre. No extra toilet rolls are provided which means we had to replace quite early on in the stay as well as provide our own hand soap . I understand these don’t come as standard but it seemed a little mean. Also the living room rugs are a trip hazard - especially the one in front of the fire which was constantly buckling. They are also quite grubby . Overall we enjoyed our stay and loved being able to explore the area from the doorstep and we will return but not to this property.

Perfect cottage and great location.

Had everything we needed to make our stay comfortable . We will definitely book this cottage again and will be recommending to others . Only small negative , we love a log fire but logs not supplied , maybe a small bag included in stay would be good

Lovely cottage Excellent location stayed many times but very disappointed with the cleanliness in the bathroom black mould around the shower tray and tiles also sink taps black mould also in the front porch &back bedroom cupboard & in one corner Toilet brushes need binning

Loved cottage, very central, lovely clean tidy and comfortable.

Kitchen was fully equipped, garden was lovely when sun shone and we sat outside. Very warm inside and cozy too. Would definitely stay again .x

Been here a number of items rebooked again next year twice including xmas and new year.

5 to 10 minutes to the centre and the Swan. Had some good walks and spent time with the lovely log burner.

Washing machine door closed on arrival.

A lot of mould inside. We had things to wash but were reluctant. Otherwise happy.

We had a lovely stay at this property which is on a quiet road just outside the heart of Grasmere.

It is well set up with a spacious cloakroom, well equipped kitchen & small garden.

Beautiful cozy cottage, very warm and cosec, nice and clean , lovely location and perfect for families big fridge and lots of utensils The garden may need a little TLC as some patio stones on the steps were loose and the grass over grown but all still lovely and used as much as weather permitted Good car parking space A welcome pack is always nice We did look to book for new year and next year but it was fully booked but would definitely go back

Crozier Cottage is a cozy, country-style cottage in a perfect location.

This is a great property, quiet location within short walk of Grasmere centre and easy to access local area,it is comfortable and clean.

If you do book this property, however, please be aware that only the bare minimum of essentials is supplied...2.5 toilet rolls for a property that sleeps 6, no hand-wash in bathroom or kitchen and no tea or coffee. We don't expect a massive welcome pack but a few items always adds an extra touch especially after a long journey while you're waiting for shopping delivery

Loved the cottage.

Perfect location. Very well equipped and very comfortable bed. We did however find the sofas uncomfortable. A rug to hide the burn mark on the carpet would be good. Lampshade in main bedroom needs replacing. Don't know why the listing doesn't mention the very useful downstairs toilet.

This is the 3rd time we've stayed in Crozier cottage and this time was a little disappointing.

The place wasn't as clean as our previous times and the grass in the garden was very long (with two dogs this was not great for poo picking up). There was food left in one of the kitchen draws that had gone off and smelled gross! The cottage is located in a very peaceful part of Grasmere with an easy walk down the road into the centre. Great little boot room which is fab!

Lovely property great location and parking.

So good booked again before we left.

Beautiful cortage with gorgeous views.

The house is lovely and warm and well located for an amble into the village and to local pub. Main dissatisfaction-fedback to Sykes but yet to hear anything in terms of compensation-is the oven doesn’t work properly. Opting for self catering means we rely on cooking facilities to work. Two meals were inedible but the pub came up trumps! Minor dissatisfaction is bulb in the bathroom is too dim - easily fixed by new bulb. And windows could do with a good clean - again understandable given the horrid weather we’ve been having. We’d definitely recommend the cottage and hope to return.

My family & I have been holidaying in the 'Lakes' for over 30 years summer & winter & I have to say that 'Crozier' Cottage has to be the warmest that we have stayed in at winter time.

It is very comfortable & has all the equipment that you need for a very pleasant holiday. The position on the edge of Grasmere is very handy for local walks & only 5 min. from centre & all the shops/restruants that you could want. There was only one little negative & that is the bathroom lighting needs to be seen to, it is so dim & flickers you are unable to see yourself. We will definitely stay again but in the summer next time so that we can enjoy the lovely garden ( natural sun trap)

Lovely property and well equipt.

Warm and cosy.

We have had several memorable stays in Crozier, and hope to have many more, it is the perfect base - a short walk from the main village and very quiet with great views from all aspects.

It is cosy and inviting, with really comfy sofas! Highly recommended.

A beautiful cottage, located within easy walking distance to the village.

A well equipped, comfortable and spacious cottage. Located with hikes on the doorstep so no need to drive each day. Park, cafes, convenience stores and shops within 5-10 mins walk. Will be back for sure

Excellent cottage, would book again.

Fabulous location, very well equipped cottage.

Amazing views, BUT the windows are fithly, not cleaned for a long time, get this done and you will be able to see the views even more.

My husband and our 3 teen daughters and our border terrier had a lovely week at Crozier.

Location was perfectly splendid! Views were to die for from every window, absolutely loved the big picture window in the kitchen overlooking the garden and the mountains. Peaceful setting. Cottage was bright and airy. Heating was great on chilly days. Good selection of dvds, books and games. Everything was in working order. Log burner was very fancy and I bet would be a treat in the winter time. We unpacked our bags while waiting for our Tesco delivery at 5pm (have always bought our own essentials for cottage holidays, never expected the owners to provide toilet rolls etc by the way, as noticed on reading previous reviews haha!) and then went to Tweedies for our tea. We caught the bus at the end of the lane some days to visit surrounding villages. We all adored the little stroll into the village of a morning for coffee and evenings for a drink, such a bonus to also have The Swan just up the road also for a glass or two! We did feel that Crozier could do with a bit of a spruce, such as a hand towel in the cloakroom, cleaning of inside dressing tables and wardrobes, old yellow quilts and pillows stored in wardrobes aren't appealing to the eye, wash the pink throws on the single beds, wash the cushions on the bedroom chair, clean the double bed headboard, clean the skirting boards and doors throughout, throw out the old throws on the bunk beds and sofas and invest in fresh ones, replace the broken mirror in the garden because that is a lovely feature and our border boy would sit and look at himself each morning haha, maybe make use of the summer house with seating and pictures. This is all constructive criticism, we really did enjoy our stay and funny enough we noticed a lot of paintings and flower pots are exactly what we have here in our own home! We asked Sykes if we could have some drinking glasses for juice etc, as there were only 2 and we are a family of 5, but unfortunately Sykes kept emailing back to say they were too busy to help. So we bought our own and took them home with us. We have been renting holiday cottages in the Lakes for over 30 years well before our children were born and Crozier is now one of our favourites. We have booked for next Easter! Can't wait

Crozier Cottage is nestled in the picturesque Grasmere Village, situated on a quiet road just off the main thoroughfare and offering stunning views from every window.

A short, pleasant walk leads you into the village, and the local pub, The Swan, is visible from the cottage. The accommodation is well-appointed, spacious, and comfortable. The kitchen is well-equipped, featuring seating in front of a large window to take advantage of the beautiful views. The cottage’s location is ideal, with numerous walking trails nearby and bus stops within a short distance for those who don’t drive. Our stay was thoroughly enjoyable, and we would definitely return. We were fortunate to have great weather for most of the week, allowing us to fully utilize the sun terrace in the garden. Grasmere is a charming village with plenty of attractions and excellent dining options. We particularly enjoyed Sunday lunch and dinner at Tweedies, brunch and lunch at Mathilde’s Cafe, and coffee and cake or pizza at Freya and Rays on Friday and Saturday nights. We highly recommend Crozier Cottage.

Only one toilet roll for 4 people for a week Oven gloves would be helpful Tumble dryer still not working Lovely cottage with great views, we love the location, already booked for next year but it needs a more thorough clean Clean on the surface but backs of kitchen chairs and top of bathroom cupboard dirty for example

The property and our holiday was let down by how grubby and unclean the whole property was.

Such a shame and it ruined our holiday for us so much so we left the property to go home 2 days early. If you live in an averagely clean house (we have 3 young kids so our house if far from spotless) and you expect your holiday home to be at least as clean or better you will be disappointed. The property has mould growing in corners of rooms and in the wardrobe in the bedroom, skirting boards and behind doors are dusty and dirty, carpets and rugs are in need of a good deep clean. Overall, the house hasn’t been deep cleaned for sometime. The fact that there are light coloured carpets and rugs downstairs in a dog friendly walkers destination isn’t probably fit for purpose. It needs more than a once over with a hoover. The customer service from Lakelovers has also been pretty shocking. We raised our complaint on Sunday. After chasing again on Monday morning a group of cleaners with a bit of an attitude spent 15 minutes in the house and took away one of the rugs which did not resolve the issue. Despite us chasing numerous times, Lakelovers never resolved the issue and they don’t seem to care. Telling the owner for future guests does not acknowledge our dissatisfaction with our holiday and is also not taking responsibility for there part of keeping the property clean.

We thoroughly enjoyed our time in the cottage.

Great location and lovely garden to relax in. The cottage had everything we needed but we felt that the beds and bedding need an upgrade. The duvets were summer tog and the nights are still cool and some of our party felt cold at night. On a minor note spare loo roll would also have been a bonus- we had to buy extra on day 3! Overall a great base to explore the area and great views to enjoy from the garden.

Crozier is a lovely cosy cottage.

The views of the mountains are beautiful and the area is quiet with just the birds singing. It is very convenient location with a short walk into the village where there are many places to eat. I found the kitchen well equipped and good for cooking meals. The beds were fairly comfy, but the sofa a bit soft. The garden is completely secure and the parking is good. My son has a problem with his mobile data because of the parental control the owner has put on the WiFi. I didn't use the WiFi password on my mobile so I didn't have the same issue. Overall the week at Crozier was enjoyable.

As regular visitors to the Lakes this is one of the best cottages we’ve stayed at.

Lovely spacious property, very well equipped, with a big kitchen. Property listing doesn’t detail that there is a downstairs toilet.

For us this cottage would have ticked every box had it not been so grubby.

The bathrooms were clean and kitchen work tops but all doors every where and skirting birds were filthy. We spent a good couple of hours cleaning and hoovering before we were able to relax. Also there was a smashed ornamental mirror in the garden and a smashed lampshade in the hall (full of dead insects) of which had been reported by a previous guest who had also raised the lack of cleanliness. Accordingly I then raised these issues myself prior to our arrival and was notified that all would be sorted but the lampshade was still smashed when we arrived. Sykes response was to send someone out to clean again but I was not happy to waste even more time of my holiday for something that should have already been done prior to our arrival. VERY reluctant to book with Sykes again!

The sofa and chairs are all past their best and very uncomfortable.

The carpet in lounge is dirty and the glass light in hallway was cracked and could be dangerous it had dead flys and dust

Our 2nd visit to crozier cottage.

It’s in a great location, with great access to Grasmere. The cottage is warm and comfortable. The kitchen is really well equipped.

We loved Crozier Cottage and felt very comfortable there.

The property is so conveniently located and well equipped. Would definitely book again.

Crozier Cottage is a very nice property in an excellent location with very easily accessible parking.

The only issue we had was that the property was too cold as we had quite cold and wet weather for the time of year. We followed the instructions to raise the temperature but with no success, As more rain and cold weather was forecast we cut short our stay which was disappointing.

Excellent cottage absolutely loved it.

Lovely position for lots of cafes pubs and walks. Would highly recommend hope to return one day to Grasmere this cottage would be my choice to stay.

The cottage/property is well equipped and generally as expected.

We did have some minor niggles: There was no toilet paper in the WC, only in the bathroom. Most of the tumbler glasses in the kitchen had small chips around the rims, which could cut. There was no hand towel in the kitchen. When we came to vacuum clean the floors, we found the cleaner cylinder had been left full of dirt and the brush roller was completely clogged with hair and fibres - we had to clean this all out before we could use the cleaner. Some additional constructive comments: The paintwork on the doors and walls is looking like it needs ‘freshening-up’. Some of the doors were dirty around the handles. The rug in the lounge area is looking dirty and is not very practical; it is probably the reason for a lot of the fibres that were in the vacuum cleaner brushes. We avoided using the cleaner on the rug. The covers on the settees were looking a bit grubby.

Had an absolutely fabulous stay last week!

We’ve stayed in a lot of cottages over the years, but this one was superb in terms of layout, comfort, facilities, views, easy access to the village and fell walks. We’ll definitely be booking again!

lovely cottage with views of mountains well equipped and clean.

quiet location but just few minutes walk into village with park on way along the river great for dogs and good play area for children stayed in cottage quite few times now would always go back here cannot fault it beautiful

Perfect stay.

The best location for everything, walks, pubs, etc. We loved the layout of the house and immediately felt at home. Everything we needed was there and if not Co-op in the village has anything you might not have. Best places to eat in the village, Good Sport, a place run by locals so nice to support them too, Tweedies and Jumble Room. The latter has been excellent ever since I first went around 20 years ago and never disappoints. Recommend booking all if you want to go in the evening.

We had a great stay at crozier cottage in December short walk into grassmere village will defiantly be back.

You need to take logs if you want the log burner on. I read the review of someone else about a small patch of damp this wasn’t our experience cottage is lovely and warm heating is very efficient . FYI

This is a comfortable cottage for six as long as you have two people to sleep in bunk beds.

The location is great for walks from the door and the parking area is generous. It was clean and had all the facilities you need, but was let down by a lack of small things such as toilet paper and kitchen roll. Only the tiniest amount of washing up liquid was provided so that you had to buy those basics. Three or four logs sufficient for one fire would have been appreciated.

Lovely Cottage everything you need Very clean Great location Already booked 2 weeks in March Thanks

We enjoyed our stay at Crozier cottage.

However we were concerned about several areas of black mould throughout the house. All the bedrooms had mould in ceiling corners and in the bunk room directly above the sleeping area. Noticeable also in the kitchen and front porch. Obviously this could pose a risk to some peoples health and hopefully the problems causing this will be rectified for future visits. It is not something we would expect to see in a premium holiday property.

Had a lovely stay.

On wet days happy to relax in cottage. Kitchen well equipped so could easily make meals if we wanted to. Cottage was warm and new bathroom clean. Personal touch of pumpkins for Halloween appreciated.

The cottage was lovely!

A very well equipped cottage, which was very comfortable and great for relaxing in after a day of walking. We would love to stay here again.

Lovely comfortable cottage.

So relaxing

Generally all good with the cottage.

I would suggest you get rid of the rugs in the living room and in the hallway, they are both light in colour and although im sure they had been hoovered they just look grimy and give that impression. After all, its a cottage that takes dogs so why would you have cream coloured rugs, almost impossible to keep looking good. Also would suggest an air freshener in the living room, as you walk into the living room the dog smell hits you, again expected in a cottage that takes pets but the smells could be combatted with air fresheners. We bought two air fresheners at the start of the holiday and left them in the cottage. Overall pleased with the cottage and location, disappointed with the customer service from heart of the lakes after my stay regarding a set of keys left at the cottage, a lot of emails and calls to eventually get my keys back.

Fab cottage with everything you need.

However the listing needs to say parking for 3 very small cars and the shed for bikes is NOT secure.

A very comfortable and well equipped cottage.

This was our second visit to Crozier cottage and we noticed it was cleaner and fresher on arrival. We had brilliant sunny weather for the whole week which was amazing. We were grateful for the excellent central heating system in the evenings and early mornings which all contributed to a great holiday.

Lovely cottage excellent location 2nd time we have stayed A few issues let the cottage down The headboard in the front bedroom is badly stained And the cooker hood is not usable as it's a lot of grease around the controls

Lovely cottage with wonderful views from every room.

Great location for food, walks etc. A couple of minor issues that we fed back on our departure but nothing that detracted from a great week in our favourite place.

Our second visit to this splendid 'cottage'; enjoyed it just as much on this occasion.

We burnt logs on the fire this time and it was so cosy after a day out walking. We hope to return again and share the experience with friends. Noted some lovely new 'Circulon' pans which we found on this visit; as we cook fresh food every day, the selection of kitchen equipment is excellent. We would've liked use of a hand-held blender/mixer? We'll bring ours next time! Please, this is not a complaint; the kitchen is great! thank you.

A lovely cottage and in a perfect position.

We were impressed from the outset. Facilities were ideal for our stay and really appreciate the new appliances, fittings and decor. Couldn’t fault it. Bed is super comfy. Enclosed garden perfect for our little dog. Would definitely stay again.

Lovely cottage.

Kitchen very well equipped to cook full Xmas dinner! Very disappointed no Xmas tree was put up, we felt it was so lacking, we went and bought one ourselves. When we owned holiday cottages in Lake District , we were told by the agency to decorate them for Xmas and leave small presents for guests! Agree with others that bedding needs updating. However, we had a lovely cosy stay, great walks and the village easily accessible from the door, hardly used our car. Would recommend

Wonderful cottage in a great location!

it was a great cosy cottage.

we had a lovely week despite the amber weather warning for the incredible rain. There is damp patches appearing in a couple of rooms which the owners need to be aware of and attend to, probably because of the property's age and that its shut up for long periods. overall great house in a great location. Wanted to re book for next October half term, but it's already gone.

As mentioned in previous reviews, the tumble didn’t work and there were very limited facilities to hang clothes to dry.

The dryer should be repaired or removed and a proper drying rack left in the cupboard. There was A LOT of dog hair on the carpets and blankets on the sofa. Having a toddler and a crawling baby made this particularly noticeable. Other than the above, we had a nice stay at Crozier Cottage.

The only criticism is that the cottage needs some oven gloves.

Everything else was really comfortable and well equipped..a lovely stay.

We thought the cottage was in an excellent position within Grasmere and really good to have off road parking.

Overall the cottage was comfortable, spacious and generally clean. However the living room carpets appeared grubby and stained and would have benefitted from a quick power clean! . The cooking utensils were well past their use by dates and it was disconcerting to find someone’s fried breakfast still stuck to the pan. The weekly rates for the cottage are quite high and all aspects of the cottage should reflect that pricing.

Crozier cottage is in a fabulous location, both for views and local amenities.

It is well equipped and comfortable and well thought out. Not all facilities are listed by Sykes, ie downstairs toilet and use of Netflix not mentioned. Since Sykes took over from Heart of the lakes, standards of cleanliness and customer service have fallen dramatically. Despite the cleanliness of Crozier Cottage being mentioned by previous guests, some of whom were blamed by Sykes for being "irresponsible dog owners" one of the problems was still not addressed. This was due to the hoover being over full with weeks of dirt and dog hairs which blocked it completely and deposited the dirt back on the carpet. It took my husband half an hour to clean it out and get it useable for us. The general cleanliness in the current Covid climate was also lacking, particularly after we received an email telling us that our access time was put back to 6.00 pm because the usual cleaner was isolating and extra cleaners had been brought in. The email was sent after 2.00 pm on our arrival day and was not read until the next day, and strangely when we arrived at 4.05 pm there were no cleaners on site, so we went in. Prior to our holiday i contacted Sykes twice and was promised a call back that I never received. Their Customer Relations who deal with complaints were quite rude to me and the phone call to them achieved nothing. Each time I phoned Sykes I had difficulty hearing the person dealing with me because of the laughing and personal conversations going on in the back ground. Apparently Customer relations seemed to think this was fine! So I feel very sorry for Heart of the Lakes who have always been good and professional when we have used them many times before. I would certainly think very carefully before using Sykes again, we look for smaller companies that care about their customers. The good reviews that Sykes get are generally relating to the ease of the booking system they use, not about their customer care or the actual cottages.

Literally gutted!

The cottage on your website is absolutely stunning. When you get there the outside was gorgeous but as soon as you get in it all went done hill :( the whole place was smelly. It was like wet dog everywhere you went and it was dirty… there was dog hairs in lumps on the carpet. The kitchen was Very untidy and all the cupboards and everything was dirty. Before we could use anything we put them in the dishwasher. Which is something we definitely shouldn’t of had to do. A little disappointed with the quality of the bedding and the towels in a cottage priced at the amount we paid I would’ve thought the cottage would have quite luxury items it really does let the side down. And two toilet rolls for seven nights with five people is definitely ridiculous. We just found ourselves stocking up on things that should’ve already been in the cottage more dishwasher tablets, clothes, toilet rolls and oven gloves are a must which I burnt my arm on the oven. With it been a massive time with Covid and everything you asked us to do beforehand getting to the cottage was just a really big disappointment to see how dirty and smelly it was considering other people would’ve been there and hygiene and cleanliness is a massive thing at the moment. The tumble dryer doesn’t work at all. The Hoover when you hoover the house makes the house smell like wet dog it’s absolutely disgusting the Hoover it definitely needs looking at. The last thing I’d like to mention is The cottage is advertised with a leisure centre or leisure facilities should I say. And when we got there at the leisure facilities they told us that they haven’t been letting anybody from cottages come for the last year so that was something else that was advertised that we couldn’t actually use. Really disappointed with our first holiday with the amount of money we’ve paid as well. I was going to wait till Monday to phone the office but would like some sort of communication as I’m really not happy with the standard and what we got for that weeks holiday that we’ve saved up for.

More toilet rolls and dishwasher tablets required in property Very comfortable cottage with stunning views Lovely outdoor space

The cottage is in a wonderful location but the cleanliness was lacking.

The plans were dirty and well used, we bought our own to use. The carpet was dirty and thick with dust.

Really cosy cottage in a perfect location in Grasmere.

Beautifully furnished. We loved the log burner especially. Spotless. Have stayed a dee times and hope to return

A very nice cottage, short on glasses and cups would be the only criticism, otherwise a very nice place to stay!

!!

Fabulous! Loved it... Already planning our next visit!

Very good with a very efficient wood burner.