Hazeldene

We spent a week in the Lakes.

We have been coming as a family for 5 years and this accommodation is by far the best one we have had. The location is perfect. The beds were comfortable. The facilities were ample. It was clean upon arrival. The kids loved the play room downstairs and the third toilet was a welcome addition. The only downside was the tiny bit at the back for the dogs. However as we did so much walking it was only for last night time release before bed.

Nice cottage in a great location.

Plenty room for a family of four adults. Cosy living room to chill in after a long day walking. Very close to lots of pubs and restaurants. Bed linen and towels nice and clean. Overall accommodation is very good and the games room is a great addition for young and old. Paintwork could do with a refresh in some places. The dishwasher needs servicing or replacing as did not clean dishes when used however this wouldn't stop is booking again

We had stayed on the same street previously, so we knew it was a great location.

It's very easy to access the shops , restaurants and local walks. The property was excellent and great value. It was comfortable and very clean on arrival. We had a lovely week there and can recommend it thoroughly.

Overall we really enjoyed our stay.

The property is in an ideal location - close to the high street and a 5min walk from Rothay Park. As others have said before, you walk straight through the front door into the living room so there isn't anywhere to put wet clothes, pram, etc. but there is a back door that leads to the kitchen. The front room felt a bit dark and we found lots of hair on the rug - we expect a bit, since it's a dog friendly property, but there was a lot (like it hadn't been hoovered in a long time). Aside from that, everything else was very positive. The kitchen diner feels like a lovely space and has everything you need. There are books and games. Upstairs the bedrooms feel nice and cosy and the bathrooms look like they have been recently refurbished. We had a lovely time here and would consider staying again.

Tiny lounge on entering with no porch means all wet clothes and boots have to come off at the door plus wet dog to dry.

Dirty damp rugs as a consequence. Large kitchen/dining room all good though cleaning could be better. I think the property is a little tired. Excellent position for cafes and pubs.

This was a great cottage - so close to everything - cottage had everything we needed!

Great set out for a family with teens that like their own space - own bathroom!! We loved it so much that we have already booked for next year!!! Think that speaks for itself!!!

This is I think the fourth time we have stayed at Hazeldene and we love it.

It is so comfortable, well appointed and in a great position in Ambleside. Stewart, Margaret and Gem.

This is an absolutely lovely cottage.

We stayed for the new year and had an amazing time. It's so central for everything we needed and fully equipped with everything we could want. The games room was very popular and the parking permits much appreciated, the car didn't move all week as we walked and used the buses everywhere. Super happy, would not hesitate to book again.

Really lovely stay.

Everything as described. Very convenient location. Quiet and would highly recommend.

An excellent property very well stocked, especially the kitchen which had literally everything!

In an great location for central Ambleside with local shops (Budgen, Coop, Tesco, just round the corner). The house was comfortable. A bit more light in the dining area would have helped but otherwise no negative comments. We were blessed with fine weather so didn't really use the games room cellar, but it was an excellent add on that would have been useful in poor weather.

A wonderful property.

Well thought out for families with toys and games that our children appreciated. We loved the kitchen, it was a real hub for our family. It was also very helpful to have a loo on each floor too. Thank you!

We were given the wrong keys at the office which was a bit worrying but the helpful man in the telephone number provided, gave us the key safe code.

Brilliant location, great house… downstairs toilet cold tap wasn’t turning (just so you know) and Ian lids would have saved a bit if energy but overall a success

Second visit to Hazeldene, great location, well equipped- we love it!

We both loved our weeks stay at Hazeldene.

Felt homely. In a great location and close to all restaurants and pubs and a bonus that you get the parking passes. We would definitely return.

Very nice house, could not fault it in any way at all.

Position is excellent, near to shops, restaurants and pubs. Would recommend to all. We had a lovely week and would return.

Perfect cottage in an ideal spot.

In the centre of Ambleside only a short walk to lovely shops and cafes. Good access to buses to Grasmere and Keswick and if course the walks and lakes.

Very comfortable and clean.

Sleeps 5 , but would only seat in the living room 4 comfortably. There were only 2 of us so no problem, a sofa each. Lovely large bath on top floor and a good size shower in main bathroom. Will definitely stay again in the future as central to Ambleside and dog friendly, even if it is only one.

A beautiful cottage, very clean and well presented.

A wonderful location. We had a lovely stay. Will happily stay there again.

Cottage was beautiful, clean and in a great location.

Really well equipped kitchen, and very comfortable. Only slight quibble is there was just one key and no key box which meant a juggle with our daughter if doing different things! Also having to pick up and drop off keys at the office just adds a bit of a faff! But definitely going back as beautiful cottage and so clean!!!!

The accommodation was all we could have hoped for.

Clean, comfortable, tremendous location.

Hazeldene is in a great location, so close to everything that you don't have to drive anywhere if you do not want to, which we didn't.

The house is well equipped with some quality fixtures and fittings, the bathrooms in particular are plush, the only thing lacking is some basic cleaning essentials in the bathrooms. The kingsize bed is the most comfortable bed i have ever slept on and will be making enquiries as to what mattress it is to purchase for myself!. The property is dog friendly to a point, however as with most dog friendly accommodations no dogs on furniture, and they are to be left downstairs at night and as the property has fire doors this shuts them in, for dogs in a new environment this could cause distress, our dog was too tired at night to bother where she slept but it could be a problem for some. Overall an enjoyable and comfortable stay and would recommend hazeldene if you were looking to stay in ambleside.

Lovely cottage.

Totally fantastic and we would return. Only BUTs : - the fabric on the lounge sofas is grubby and stinky. Needs a clean - overflowing bin from previous occupiers wasn’t collected properly. We did tell the management but wasn’t sorted so we had to take care of the mess.

Property/soft furnishings grubby and lots of cobwebs everywhere, cracked glasses etc - no attention to detail.

We found the staff in the office not to be very welcoming, and nobody about on our departure. The positives - the property is very centrally located. We wouldn't recommend Heart of the Lakes - not the best experience we've ever had

Very happy with our stay at Hazeldene.

The property and location were perfect. House was clean warm and everything worked as expected. Parking was on street with a permit and never had an issue with it. They also provide you a permit that can be used in lots of car parks around the lakes (never used this) .

Absolutely brilliant accommodation and location.

Really enjoyed our holiday and will be re-booking! The house was clean, well set out and one of the best equipped we've stay in. A home from home, and one which the family did not want to leave! Parking was excellent, bedding and towels were hotel standard, bike shed super useful and we all loved the games room! Please pass pass on our huge thanks to the owners.

Hazeldene is in a fantastic location.

It’s perfect, especially with having facilities on every floor. It has everything you need for cooking wholesome meals. We managed to park outside the property most of the time, which is good considering how hard it is to find a parking space in Ambleside. We have been here several times and no doubt will be back again.

Our third time in Hazeldene and whilst we had a great time as the location is great, it's starting to feel a bit tired and in need of new sofas and beds , mattresses not as comfortable as we remember and could do with a new oven.

There was no corkscrew in the house , so we had to buy one and 2 glasses were.broken in the cupboard . A further glass broke in the dishwasher (again a replacement might be an idea) . We are back again in Early December but have chosen another cottage as its been refurbished and includes a much bigger TV with Netflix etc and nespresson machine so whilst it's still ok, it needs some investment otherwise people (like us) will stop visiting.

Great location and a really nice property.

I would return and would definitely recommend. One area possibly for improvement would be for a few tea bags and some ground coffee to be provided with milk and sugar on arrival. Also, a bit more than a few ml of washing up liquid. Given this is common for Air BnB properties with whom you compete I think it would be worth doing. It would cost less than £10 and be a positive differentiator.

The part of the dryer that collects water was full.

Had difficulty understanding the instructions in the manual on how to empty it (I’ve never had to do this as my dryer drains itself). A hand written note in the binder would save time figuring it out. Basement light above the stairs doesn’t turn off. Not sure if that is a safety feature. Again. A note would be helpful. We arrived/left by train. And would have nice if there was a key box at the house instead of getting the taxi to stop by the office. That said, it was enroute and went smoothly. Love the location. My brother’s family rented it during our last reunion. I would rent again. Great games room in the basement for the kids. Good to have toilet on main floor. Would recommend to others.

Perfection location; close to Ambleside centre and lots of great walks nearby

Lovely cottage and very spacious.

Awesome cottage.

Excellent location.

Great place to stay - so close to the town, well equipped, lovely bathrooms, cosy front room and great kitchen.

Loads of games, dvds and the added bonus of the table tennis and football in the cellar for those wet days. Parking on the street wasn’t a problem for us - as we never moved our car all week - great walks direct from the house. Would highly recommend.

Lovely, well equipped holiday home in excellent central location in Ambleside.

My only (constructive ) criticism would be that for a property sleeping 5 (potentially all adults) the lounge is small with two 2 seater sofas and so you would not be able to seat 5 adults without someone being on the floor or on a dining room chair.

Great place to stay in the centre of Ambleside.

Had a very enjoyable stay the cottage was clean and tidy with everything you needed

Lovely well equipped cottage in an excellent location.

Sadly the cleanliness on arrival, particularly of the kitchen, was unacceptable, especially given the times we are living in with the pandemic. Otherwise, a fabulous place to stay.