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"Fantastic accommodation, great location and the house was really clean."
Had a lovely stay and I'm sure we'll be back in future.
Reviewed by Jo5.0★Jun 2026
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"We stayed here before so knew the layout."
The place seemed a bit more tired than last time not helped by fact that hadn’t been cleaned properly (which Sykes promised a gesture of £50 towards but 3 weeks later not received). It was a wet week and with 5 adults impossible to get stuff dry in time for next day- no room to hang anything out. Great location but other than that not a walker’s cottage
Reviewed by Anneke4.0★May 2026
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"Beautiful location and very well equipped and tastefully modernised cottage."
The areas that require attention are:
Bins outside was full.
Instructions on cottage facilities was hard to find
One shelve in a cupboard was broken
Some minor staining on sheets - they were clean however and had been washed.
Three recycling bins included but no instructions on what went where.
Letterbox needed draft proofing.
TV instructions poor and complex to use.
If these things were fixed it would be top notch.
Reviewed by Robert4.0★May 2026
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"Lovely and perfect for our needs."
Very comfortable stay. Has a large stone flagged side entrance room which is brilliant for muddy boots etc. Kitchen well equipped but a hand blender and mixing jug would have been helpful.
Thanks for your feedback and we're really pleased you enjoyed your stay. We will look into the hand blender and mixing jug and replace if necessary, as they should be provided. We hope you come again soon!
Property Owner
Reviewed by Timothy5.0★Apr 2026
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"Another wonderful and restful holiday in this beautiful cottage."
Thank you to Sykes for standing by when we had a “planned electricity power cut” for one day. Happily, all systems resumed functioning when the power was turned on again at the end of the day.
So lovely to welcome you back again to our cottage. We're really pleased you had a lovely stay and enjoy the place as much as we do. We look forward to seeing you again soon!
Property Owner
Reviewed by Susan5.0★Feb 2026
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"On arrival on 16th January the cottage was cold with no heating on."
There were still Xmas decorations in the living area and a small Xmas tree in front of the television which was in the way. There was some leftover cheese in the fridge and old bread wrappers in the bread bin. The wood store only had 3 pieces of wood, no matches or firelighters provided which should be the case in winter or at least advised to bring with you. The fire grate is burnt out with a hole in it so couldn’t have a fire anyway. The property felt dirty as if it had been given a quick wipe over following previous guests, and not thoroughly cleaned. Only the main bedroom linen had been changed. The beds in the twin room looked like they had been slept in.
Landing radiator was not functioning, when reported the lady I spoke to was rude and abrupt. The guy who visited was very helpful and polite.
The lack of cleanliness spoilt my holiday and made me feel ill at ease with the property which is a pity because the location is stunning.
I hope this feedback is passed to the owners.
Overall very disappointing customer service, I expected more and the rental price was not cheap.
Reviewed by Jeremy2.0★Jan 2026
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"This property is lovely in lots of ways."
It’s very well equipped (sharp kitchen knives!), extremely comfortable and warm, and it’s hard to imagine a better position as long as you’ve brought all your food with you - or the neighbours have some salt to spare :)
Three drawbacks, one fixed, two fixable. If five people return from a wet walk, there’s very little space to hang coats, dry boots and so on. Secondly, everything is new and comfy *except* the double bed: the mattress is very soft indeed and you roll into the middle. OK for some couples I guess?! And finally the 2013 TV is showing its age - you can’t screen share from a an iPhone which was the only way I could see that you might watch Bake Off on Ch4 (no terrestrial signal). First world problems etc.
As a small aside, the kitchen sink overflow isn’t plumbed properly and empties into the cupboard underneath. We only found this out late on the last day: as far as I can see there’s no way to send a message to the owners about something non urgent (we cleaned it up), only Sykes answerphone or a horrible chatbot. If it sounds like I’m moaning: I’m not. It’s a great house.
Thanks very much for your review. We’re so pleased to hear you enjoyed your stay and the cottage itself. Thanks also for your feedback. We are arranging to replace the mattress in the master bedroom for a firmer one. We will also consider upgrading the tv.
I’ll ask our caretaker to look into the sink overflow, as we weren’t aware of this ourselves.
We hope to see you again soon.
Property Owner
Reviewed by Mat5.0★Oct 2025
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"A real home from home in a perfect location for walking the big hills."
Thanks for your feedback. We’re so pleased you enjoyed your stay. Hope to see you again soon!
Property Owner
Reviewed by Richard5.0★Apr 2025
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"Lovely cottage - perfect location"
Thanks for your review, we appreciate the feedback. Hope to see you again soon!
Property Owner
Reviewed by David5.0★Apr 2025
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"Lovely cottage in amazing location."
Thank you for your review. We’re glad you enjoyed your stay and hope to see you again soon!
Property Owner
Reviewed by Peter5.0★Aug 2024
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"Lovely cottage in a beautiful, peaceful location."
Extremely well equipped. Would definitely recommend and it is on our shortlist of Lakeland properties to return to.
Could I suggest that someone update the information folders in the cottage. Some of the leaflets seem to be out of date. Bins - we put them all out, as requested, on the Monday. The household waste was emptied, but not the others. We left them out as per the information folder - it said that because of the binmen strike they may come on another day. They were full to the top, so hadn't been emptied in some time. We really weren't sure what to do for the best. Other than that, it was a fantastic four days and we now feel totally rejuvenated!
Thanks so much for your lovely review! We’re really pleased you enjoyed your stay. We will take on board your comments regarding the information leaflets and renew these asap. We do try and update them on a regular basis.
Apologies for the issues with the bins. As you say, industrial action means they have not been emptied on every occasion over the summer and appreciate you making the effort to put them out. Hopefully, this will now be resolved.
Property Owner
Reviewed by Howard5.0★Jun 2024
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"The downpipe from the rear gutter, outside the rear upstairs bedroom is blocked and as a consequence water is overflowing and splashing down the wall."
The wall light nearest to the front door is prone to bouts of flickering, which suggests a loose collection.
One light bulb in the ceiling of the kitchen area needs to be replaced.
Thank you very much for letting us know about these matters. This helps us keep on top of maintenance. Unfortunately, at this time of year the falling leaves to tend to block the gutters!! As soon as we were notified we arranged for the gutter to be cleared and we have also booked in for the electrics to be sorted.
Once again thanks for the feedback. We hope to see you again soon!
Property Owner
Reviewed by Roger5.0★Sep 2023
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"We were very happy with the cottage, the only thing that seemed not to work perfectly were the waste bins…other people seemed to use our plastics bin for their general waste!"
Perhaps some more prominent reminders of where to put what are needed in the other cottages as well.
Thank you for letting us this very well equipped cottage!
We're so pleased to hear you were happy with the cottage. Yes, the waste bins have been a bit of a challenge lately and this is partly due to strikes by the local council, but it sounds like we need to let the neighbours know about sign-posting for their recycling bins as well. Thanks very much for letting us know.
We hope you'll visit the cottage again soon, as it's always lovely to welcome guests back.
Property Owner
Reviewed by Frances5.0★Jul 2023
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"Fantastic property in a superb location."
Everything ran like clockwork
Thank you for your feedback, we are glad that you had a lovely holiday and that the area was enjoyable.
Lakes Cottage Holidays Owner Relations
Property Owner
Reviewed by Daniel4.0★Jul 2023
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"Lovely cottage."
Facilities top notch. Beautiful location. Owner extremely helpful and accommodating as I was looking to stay an extra night. More outside space would have been nice given we had exceptionally nice weather!
Would come back to this cottage.
Thank you.
Thank you for your lovely feedback, we’re really pleased you enjoyed your stay. We’re planning to create an outdoor relaxation and dining space in the private garden at the rear, so would love it if you returned to test it out. Hope to welcome you back soon.
Property Owner
Reviewed by Peter5.0★May 2023
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