Potter's Retreat

This is the second time we visited Potters Retreat.

There were a couple of things that disappointed us on this occasion. Previously it was a visit with 2 dogs which was ideal with the secure garden. The second time was with a different family member with no dogs but the main draw was the walk in shower and being a bungalow so we were prepared to pay a little more than we would normally. The bungalow was clean on the surface but it really needs a deep clean the skirting boards are all dusty, when we moved furniture to plug in appliances we found a lot of dust, cobwebs and dead insects, the headboard in the main bedroom was also dusty. The dishwasher tab box was empty and there was only a small sponge left in the kitchen. However the fan was an absolute delight with the hot weather and the things listed above did not spoil our holiday or would deter us from using the bungalow again. As I say paying extra than we would normally we would expect a little more especially as we had such a lovely experience on the previous occasion.

Home from home.

Everything you could want provided for a weeks break

Overall, we had an enjoyable holiday.

Cleanliness was not 100%, as the bed sheets were creased and had stains on them. The towels were very thin and becoming threadbare. The TV is incorrectly advertised as a smart TV; it is actually a Freeview Play box, so it does not have apps such as Prime or Netflix. One of the patio doors was unlocked, and there were no keys available, so we had to leave it unlocked all week. With a bit more TLC, this could be a much better cottage.

We had a lovely time at Potters Retreat.

It is ideal to explore the local area a nd easy to get to Norwich for great shopping and exploring the history. The property is very well apointed and comfortable with a well enclosed garden.It would have been helpfull to have the keys to the conservatory as we had great weather.We have booked to return .

Lovely spacious bungalow.

Well equipped kitchen. Comfortable furnishings and beds. Windows needed a good clean and bathroom outside drain needed cleaning out, which we did, but otherwise a lovely place to stay. Would definitely recommend, and will return.

Comfortable and cosy in a quiet location,but with easy access to surounding attractions and further afield.

Would certainly stay again.

Had a fabulous stay at Potters Retreat, ideally located for the coast, dog walks and the local estates.

The property caters for all your needs and of a high standard. Enjoyed our stay and will return in the spring/summer when we can enjoy the garden and conservatory.

This was a lovely bungalow ina very pleasant village.

The bungalow was spacious,clean and with all the amenities you could ask for. It was well situated for the coast and inland places of interest.the fact it was so close to Sandringham was an added bonus especially when it came to walking my dog.All together a lovely place to spend a holiday. If I'm ever in this area again I would come and stay here again.

A very peaceful location, so quiet and relaxing.

Little extras like the milk in the fridge were much appreciated. We made good use of the conservatory area and garden, and loved the easy to use and powerful shower. Great location for visiting beaches. Our favourites were Old Hunstanton and Wells. Just a few things that could have perfected our stay - a couple more hand towels would have been appreciated, a bin in the bedroom and running all the mugs through the dishwasher as some had tea stains. However these are just small things and in no way detract from what was a fantastic short break in the lovely Potter's Retreat, thank you!

It was our 2nd stay at Potter's Retreat and like last time we loved it.

Arrived to a super clean cottage and settled in straight away. Well equipped (Air fryer and large fan always a bonus) and our dogs love the safe, well kept garden. We had great days at Brancaster Beach and relaxed in the garden during the boiling hot times. Saw the deer at Holkham and the horses at Raydon Common. Potters retreat was a lovely base to come back to and relax in their comfortable sunny garden. A fantastic 2 weeks. Thank you, we hope to return again.

We found the property to be very clean and equipped very well.

As the week was very differing with regard the weather we found it was quite cold at times with no means of easily heating localised areas, may I suggest a small electric fan heater be available. Other days that were good we still found it a bit chilly, in the evenings. Turned the room stat up but I assume the heating may have been off. No control over the weather but otherwise a comfortable property as stated well equipped.

A great location, having an air fryer was unexpected and a bonus.

Very comfortable bungalow and well equipped. Had an issue with drainage in bathroom and that was fixed the same day having rung to report the problem with tel number given. Great service. Thank you.

Generally very comfortable but shower controls almost impossible to adjust with arthritic joints ( far too stiff ).

You got either a rush of water and a flood or non at all. Poor quality linen but bed very comfortable. Nice quiet location, very dog friendly. We appreciated the enclosed safe, private garden all in lovely village. Had to cut short our stay, leaving in Thursday for medical reasons which was a pity but that is life!!

The best property we have ever had for our two dogs .

Perfectly secure garden and nice mix of slabbed / grassed areas. The layout is very good and it was well appointed, clean and comfortable. Also ideally located in quiet area ,with easy access to lots of interesting places ( Sandringham,holkham etc)

Not up to sykes's normal high standard, the bungalow was lovely but needed a little bit of care and attention, no pillow protectors and the crockery was dirty.

The bungalow was excellent nice and clean and well equipped.

We had a great break with plenty of options for places to go. We would recommend it to anyone looking for a peaceful, comfortable and quiet break.

An excellent location for exploring NW Norfolk.

Well equipped and very spacious. Lovely to have a secure garden for our dog to explore. Would certainly return there.

This is the second time we have stayed at Potters retreat and it was just as lovely as last summer .

We stayed for 4 nights from Boxing Day and it was always warm and cosy .

Lovely bungalow in a quiet area .

Only one improvement that could be made is a new mattress on one of the single beds. From reading past reviews we know that the wooden beds were placed with new divans, but the bed my daughter slept on the mattress was uncomfortable.

On arriving at the property we had great difficulty in removing the front door key and had to ring the owner who told us we had to push the key in the lock to remove, this was very difficult.

The heating and hot water was also not working which was annoying after a long journey, we could not contact the owner but luckily my son in law helped. It worked until the last day when it failed again, a plumber was sent who said the boiler had been incorrectly fitted, hopefully this has been rectified for future guests. The gas fire shown in photos was also disconnected. The property was very clean and well appointed with spare bedding, a good selection of crockery, utensils and electrical equipment. Tea, coffee, pint of milk, sat and pepper and a pack of biscuits were provided. It also had a well appointed garden with furniture. However the reception for the TV was spasmodic.

A few hours after arriving the boiler cut out leaving us with no heating or hot water.

We contacted Sykes who informed the property manager and we were contacted by him. The manager told us that an engineer was on his way but we waited for over 3 hours for him to arrive. The engineer told us that the boiler was not properly installed since the condensate was not being pumped out and when the box filled the boiler cut out. Our plans for the first day of the holidays were ruined. We came to Norfolk to enjoy the fresh air and not spend hours sitting in the cottage. The heating kept cutting out approximately every 18 hours and we had to empty the condensate box to keep it running. After the engineer came we let the property manager know that the heating would cut out again. Like previous visitors, we had problems with the bathroom sink not draining. The property has a gas fire, which would have been useful when the heating wasn't working, but we couldn't find an instructions or controls. The instructions said that there was a grey bin in the garage for non recyclable rubbish. We couldn't find it so had to put it in the blue bin. I am sorry to write such a negative review but the issues did spoil our holiday. It is a shame because the overall appearance of the cottage is good. It also has a well tended garden. Hopefully the issues with the heating and drainage will be resolved soon.

Potters Retreat is a in a very quiet location, we really liked our stay there The weather was a bit chilly and wet so we couldn’t enjoy the garden but there was plenty of space inside to enjoy, the tv was a bit tricky to work out but we got there eventually.

It’s a very well equipped bungalow . We only had one complaint I had to plunge the sink in the bathroom and kitchen , maybe this is something cleaners should check between tenants. But on the whole a great base for the week

Property in good location and pleased that we were able to use the garage to store our bikes.

A very negative feedback from us was the dog hairs embedded in the carpets. The vacuum cleaner would only clean the hairs on the surface. When walking on the carpets big chuncks of hair would appear and no amount of cleaning would get rid of them. They appeared daily. It was not pleasant. Sorry to give such a negative feedback as the rest of the property was good.

Everything about the property was spot on.

In a very nice,quiet location with a lovely private garden.Would definitely recommend.Thanks.

We had a lovely stay at Potter's Retreat.

Cottage was clean and spacious with some handy extras. The garden was perfect and secure for our dogs and with the comfortable furniture we enjoyed being out there too.The air fryer was a bonus as we use one for cooking most days at home so it made evening meals easy. The powerful fan was much appreciated for our dogs and us as we had some really hot weather during our stay. There was lots of storage room for our luggage and the main bedroom was spacious compared to other properties we have stayed in. Loved the sensored night light in the hallway and the filtered water. We thoroughly enjoyed our stay at Potter's Retreat and love the quiet area. We hope to return again in the future. Thank you.

We had a lovely restful holiday, staying at Potter's Retreat!

Everything you need for a comfortable stay. Very comfortable seating in the conservatory to sit and read on a wet day! Lovely garden and seating. Close to places to visit and enjoy. Good for people who have some mobility issues. One step up to the front door. The single beds were rather low, for people with joint issues. Double bed very comfy!! Just one thing might help in the kitchen, a round pizza tin or 2 would be helpful. The pizza hung over the rectangle cooking tins! Thank you for a lovely place to rest and recharge!! Linda & David Hall

Thank you for a very pleasant stay once again.

We chose to stay at this bungalow as we thought it would be an excellent place to take my elderly Mum for a holiday.

We were extremely pleased with the level of comfort from sofas to chairs to beds. We did have to place one mattress on top of the other for Mum as the single beds are very low, so that worked out well for her. The King sized bed was extremely comfortable and we slept well. Our 2 small dogs enjoyed the garden as did we, and the comfortable conservatory was lovely for a morning cuppa and a read of my book. I was able to do some washing, used the dishwasher daily and the air fryer was just like home from home. I would have liked to have found a potato masher, but not the end of the world. Many thanks to the owner, we enjoyed your property very much .

Very nice property, loads of essential,just in case you forget something, even an air fryer, which we didn’t need.

The only down thing it could have done with a sieve in the kitchen. Soft mattress which we are not used to, a bit firmer would have been better, but we soon got used to it.

Would highly recommend this holiday accommodation has everything you possible want and also a air fryer which is amazing

lovely property and location just didn't get on with memory foam mattress far to soft and seemed to sink into it, which made turning over difficult, and sweaty, was going to try single beds but just to low , lovely bungalow and conservatory spent a lot of time in there.

well stocked kitchen and even dog bowls and poop bags,

We had a lovely weeks holiday with our two small dogs.

I was amazed that the cottage was so well equipped we needn't have brought so much stuff with us had we known. There were even dog bowls and poo bags. The kitchen is very well equipped lots of cooking utensils even an air fryer. The garden is totally enclosed which is ideal if you have pets or small children. I would recommend this property 100%

Perfectly stocked kitchen apart from a grater Pen and paper would be great and new table mats as the ones provided are a bit warped.

Fab bungalow and garden.

Had a lovely long weekend here.

I'm just disappointed I had to come home so quickly. Had everything thing I needed in a lovely village .I'm already looking at dates for next year . My dogs loved it aswell. Thank you .

Despite having to return early we found the accomadation very comfortable clean and tidy an ideal location for touring the north west of Norfolk.

We had a lovely stay lots to do in the area.

Accommodation was very clean and comfortable. My only issue was that 3 young guys came on the Monday to do the garden they opened the back gate and our dogs were in the garden. We hadn't been notified they would be coming. Also we put the bin out on Thursday as stated in the welcome book but it didn't get emptied. Apart from this which are minor things everything else was great.

It is a lovely bungalow but is missing a few things= NO FAN/shower mat/grab rail in shower/No hairdryer.

We were very pleased with the accommodation, it was all very comfortable and everything had been thought of.

Our only slight issue was that the temperature on the shower seemed to be very temperamental. Otherwise myself , Shirin and the dogs Buster and Shirley enjoyed our stay very much

Nice bungalow - all the facilities we needed.

Blessed with good weather we spent our time at the bungalow predominantly in the conservatory and sitting outside which was great. Fully enclosed garden was good for our labrador. Couldn't get wifi but we were warned reception was not good. Would recommend to others.

The worse holiday ever .

garden full of weeds and pots with dread plants .wasn’t that clean inside .the cushions on the sofa was filthy .complained to customer service and got nowhere .they should go and inspect the properties .we came home after two days as nan next door was drilling and sawing until 9.39 pm both nights .what a waste of money my .

A very nice property which has a lot of quality Items in the bungalow which help to support your enjoyable holiday.

When we first saw the House, we were happy.

But on closer inspection there were a few anomalies. The furniture was nice and comfy, but the cleaning was poor and things inside seemed cheap and without care. The garden was particularly awful and had not had any care given to it, in fact we felt so bad, we even got the hose out and watered the plants which some were already dead or dying. Even the lawn was in need of maintenance. The first thing we noticed inside the house was a dirty Oven Glove which my wife washed immediately, then discovered the oven was dirty with burnt on grease. Everything else had a cheap feel to it, the cutlery didn't match. There was no "Welcome Pack" or message and no visitors book, I think we know why! The TV was awful and programs very sketchy, allowing that it was "Free View! We did get Netflix to work eventually, but £30 or £40 to an aerial company would be a good investment. I personally do not like Memory Foam beds, especially in the temperatures we had during our stay, but the very cheap and extremely low beds in the second bedroom were as stated OK for a 'very' small child perhaps but not for adults. Overall I would have to say, "Don't judge a book by it's cover".

Lovely property in a very quiet area.

All you need for a week away.