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"We came across a couple of issues, but the owner of the property rang me direct to discuss."
All was completed, and we enjoyed our stay.
Thanks
Lawrence
Reviewed by Lawrence Joseph5.0★Nov 2024
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"Really nicely appointed apartment in an excellent location ."
Already re booked for next year.
Thank you for your kind comments and thank you for booking again next year!
Property Owner
Reviewed by Robert5.0★Oct 2024
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"Washing machine was filthy, rubber seal needed to be cleaned."
No toilet roll on arrival. Hoover was full of dog hairs and not cleaned out. Information booklet out of date. Freezer compartment was not defrosted, freezer door would not close properly. No welcome pack, which was a bit disappointing. No storage space for your food, could do with a small cupboard behind living room door.
Ideal location for beach and transport facilities to explore Yorkshire.
Sorry to hear of your issues during your stay. There is a number to call if you are not happy with anything as we always try out best to sort any issues out immediately. I appreciate your comments and will certainly look in to the issues raised.
Property Owner
Reviewed by Dennis2.8★Sep 2024
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"Great location to explore coast line."
Cosy apartment with everything you need.
Reviewed by Amanda4.7★Sep 2024
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"Great all round experience in excellent accommodation."
Reviewed by Eric5.0★Aug 2024
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"Blocked sick drain in bathroom."
Cleanliness could of been better. Hoover not brill. Hand towel / tea towel in kitchen essential but not there. Had every thing else though. Comfy bed was a bonus.
Reviewed by Paul3.4★Jul 2024
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"Lovely property Very comfortable furnishings."
It was like a home from home.
Reviewed by Christine4.7★Jul 2024
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"Lovely apartment very comfortable great location
will look forward to ..."
Lovely apartment very comfortable great location
will look forward to returning sometime one very small problem fan in Bathroom is very noisy
Reviewed by Nolan4.4★Jun 2024
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"We loved our stay and would have no hesitation in returning."
The location was perfect and we had a wonderful week. Thank you very much.
Reviewed by Helen5.0★Jun 2024
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"Had a thoroughly great holiday apartment was all as advertised no
complaints whatsoever, will definitely be back"
Reviewed by Eric5.0★Jun 2024
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"Key safe was listed on wrong side seating outside on the back of property was on ..."
Key safe was listed on wrong side seating outside on the back of property was on the road not really a good place to sit needed some clearer instructions for tv s could have done with a couple of hand towels otherwise the place was clean and bed very comfy a good base to visit the east coast from enjoyed our stay
Reviewed by Cheryl3.8★May 2024
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"I enjoyed my time at the Bay in this is comfortable modern appt close to the amenities."
The side of the bath is very high so it was not easy to get into to use the shower, the non slip bath mat was helpful.
Reviewed by Valerie3.8★May 2024
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"Nice clean ground floor apartment which had everything needed for an enjoyable stay."
The Bay is a very pleasant holiday village with well maintained gardens, and facilities on site. The whole area is dog friendly and some lovely walks nearby.
Reviewed by Christine4.7★Apr 2024
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"Great place to stay, comfy and warm in a brilliant location"
Reviewed by Dawn5.0★Apr 2024
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"The instructions for entering the property were incorrect."
It should of been key box on the left with the number 4 on it.Not on right. Enjoy our stay and will return.
Reviewed by David3.8★Mar 2024
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"We had enjoyable stay at the Krusty Krab, it was very clean and well equipped."
A little more kitchen storage space would have been appreciated.
The Bay complex is extremely well kept and is ideally situated for Filey, Scarborough, Flamborough etc.
We would definitely book again.
Reviewed by Duncan4.7★Mar 2024
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"This was a self catering holiday, but unfortunately there was no cupboard space available for groceries."
The fridge had only one shelf which made it difficult to store perishables. The kitchen utensils were crammed in two drawers along with the knives, something I thought was rather dangerous. We took the time to organise the drawers a bit more safely. There was actually four sets of kitchen utensils if you included a wooden set as well as three gas lighters which was strange as the cooker was electric. The lack of privacy was an issue as well, the blinds were of the roller style which meant if you didn't want people looking in on you, you had to lower them which then cut out your light. This was just not in the living but in the bedroom which had blackout curtains on the doors.
Reviewed by Frederick4.1★Mar 2024
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"Really enjoyed staying at our home from home, in fact my husband said he could live there!"
All as advertised on the site. Warm, quiet and comfortable. Milk in the fridge, Yorkshire Tea in the caddy,dishwasher and laundry tablets provided too.
Made use of the leisure pass, and it's well situated for exploring the area.Would definitely recommend.
Reviewed by Shirley5.0★Feb 2024
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"A really lovely apartment ideally located and very comfortable."
Unfortunately we had to leave a day early due to illness but will definitely be returning and will recommend to family.
Reviewed by Jennie4.7★Feb 2024
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"Beautifully presented property."
Very well equipped, very clean and in a perfect location.
Being more mature and less agile, we would have appreciated a hand rail to get into the shower and a bath mat to prevent slipping.
Also, a king size bed would be nice.
We really enjoyed our time at The Krusty Krab and would definitely stay there again.
Reviewed by Janet5.0★Dec 2023
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"The flat is beautiful and everything was just right."
Really warm and cosy for a winter break. I would definitely book again.
Reviewed by Alison5.0★Nov 2023
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"We loved our time at The Krusty Krab & would highly recommend"
Reviewed by Gina5.0★Nov 2023
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"Excellent stay in good location
Lawrence"
Reviewed by Lawrence Joseph5.0★Nov 2023
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"Really nice property well supplied with utensils crockery etc, my only small gripe was there was nowhere to store groceries."
Many thanks for staying with us and thank you for your kind comments. We try to make sure our guests have everything they need in the kitchen area (washing machine, fridge, dishwasher, microwave, scales, mixer, pans, crockery etc.) for their stay with us. All these items take up space but are items our guests have always insisted on having. However, we have recently moved things around to try and free up more room in the cupboards for groceries. Hopefully this will make a difference if you stay with us again.
Property Owner
Reviewed by Lynda4.1★Oct 2023
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"Thank you for a lovely week, the apartment was very comfortable and had everything we needed."
Reviewed by Louise5.0★Sep 2023
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"Excellent property in a wonderful, dog-friendly location."
There had been a very minor problem before we arrived with the bath draining but the owner messaged us and by the time we had returned from our first walk to Filey Bay the plumbers had fixed it. Cannot recommend this property too highly.
Reviewed by Nigel5.0★Sep 2023
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"We had a lovely time we will be coming back."
Reviewed by Sara5.0★Sep 2023
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"Thanks for a nice stay."
The sofa wasn’t particularly comfortable. Everything seemed to be designed for giants ! Maybe provide a little stool to stand on to get to the top cupboards rather than a short person wobble on the seats!
Could do with door hooks on the back of the bathroom and bedrooms?
Would have been good to know it was within The Bay complex.
Otherwise a nice little property with everything you need, however, felt a little bit miffed that I seem to have paid £200 over the odds booking through Sykes.
Normally there is a good deal, but will be wary in the future!
Reviewed by Amanda4.1★Jul 2023
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"The apartment was well appointed, however we found the sofas less comfortable, likewise the dining chairs (not as per outdated website photos)."
The kitchen had good facilities however the wall cupboards were too high and completely out of reach for my 5'3" tall wife. Also there was no spare cupboard space for our foodstuffs, a particular problem. The bathroom was fine (again not as per outdated web photo) with a good shower. Bedroom was comfortable with adequate storage. Parking could be a problem as bays were not marked and some people parked inconsiderately. Overall an adequate apartment.
Reviewed by Geoff3.8★Jul 2023
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"We loved staying at Krusty Karb it was a really comfortable clean apartment and it had everything we needed for a weeks stay with our little dog Peppa."
It’s in an ideal location for visiting Filey, Bridlington and Scarborough and The Bay holiday village is lovely. We will definitely stay there again.
Reviewed by Elizabeth3.8★Jun 2023
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"Really nice property, had everything we needed."
Would definitely stay again!
Reviewed by Ellie5.0★May 2023
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"Perfect base for a couple or 2 singles."
Avoid the onsite pub unless you love expensive CO2.
Pleasantly surprised at equipment level. 100% rating would have been 102% if knife sharpener and ice cube tray present!!! Very comfortable and enjoyable stay.
Reviewed by Nigel5.0★May 2023
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"This is a superb apartment and should be a 5 star property if presented properly, but only a 3 star for our week i'm afraid."
Something had been tipped into the cutlery draw, so all the cutlery was sticking together, which send alarms, so we had to check/wash all the kitchen wear, 1 cup had mildew in it, so we left that there so you could see for yourself. The white towels were good quality but looked grubby, the other problem with this property is the main and interior doors rattle any time the foyer door is opened or its windy outside to the extent you think someone is coming in, we had to put a chair against the outer door and put cardboard in the inner doors to stop them rattling. Sort these little things out and it's back to a definite 5 star.
Reviewed by Steve3.8★Apr 2023
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"Excellent overall, Apartment was in a great location nr all of the facilities."
It was lovely & clean. Nicely decorated & had a big comfy bed. Would definitely return
Reviewed by Hannah5.0★Feb 2023
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"We had a relaxing & enjoyable few days staying at the Krusty Krab."
We liked the bright, clean modern interior of the flat & were happy we could have our Airedale dog with us. We visited the fabulous beach several times on our walks. This was our favourite place.
Reviewed by Helen5.0★Oct 2022
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"Just got back from having a wonderful 4 night break at the Krusty Krab."
The apartment was clean , comfortable ( especially the bed ) and quite surprisingly spacious . We have a small dog and there was plenty of room for him to roam about and play . Kitchen is small if you intend on staying in and cooking , then probably not for you . But who wants to cook on holiday ?, definitely not us . There were several menus in a draw from various takeaways and we made use of them had some lovely meals . We’re already thinking of booking again for next year . Very happy
Reviewed by Margaret4.7★Jul 2022
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"Although a newish property it was shabby and needs maintenance."
The door latches didn’t work. It had not been cleaned properly before we arrived. The floor was sticky and the bathroom was very unclean. There was food. left behind in the kitchen waste.
The skirtings were covered in thick dust especially behind the bed and the bedside lights.
The bedroom lampshade is falling apart.
I have never complained about a property before and if something was not quite right, have just put up with it. However, after our stay at Krusty Krab, I feel that I must bring this to your attention so that someone else’s hard earned holiday is not spoilt by a shabby apartment. It did spoil an otherwise pleasant break in a lovely area.
I'm sorry to hear that you felt the apartment was shabby. I've never received feedback suggesting this before but will raise your concerns with my cleaner. I believe guests not only have my phone number but also the number of the cleaner is in the property so I'm a little disappointed neither of us were contacted to resolve your issues.
Property Owner
Reviewed by David3.4★Jun 2022
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"Beautiful well kept comfortable apartment ideally situated for exploring the area."
A nice pub just around the corner to sit and chill out with a nice cold drink after a hard days holidaying.
Reviewed by Chris4.1★Jun 2022
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"Lovely property well located for visiting Bridlington, Whitby and York."
Pub and restaurant on site a bonus. Good WiFi and TV reception. No negatives.
Reviewed by Steven4.7★Mar 2022
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"Lovely place , wish I could live there !"
Very much enjoyed our stay. Clean, comfortable and well positioned. No faults at all
Reviewed by Sue5.0★Feb 2022
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"It was just as described."
Modern and clean. There was everything we needed. The cushions on the sofa were a bit hard, could do with being a bit softer. When the weather was very windy the doors moved when they were shut, so made a noise and the living room door catch didn’t come out, so the door wouldn’t stay shut. Apart from that it is a lovely apartment and we enjoyed our stay.
Reviewed by Tina4.7★Feb 2022
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"A very well equipped comfortable apartment."
Ideal location for visiting local areas.
Reviewed by David5.0★Jan 2022
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"Lovely well appointed apartment ."
Everything was beautifully cleaned and the furnishings were very comfortable. There are two smart televisions in the property and it has wifi and access to netflix and catch up tv.
The area is beautiful and the beach was a short walk away. Filey, Bridlington and Scarborough are just a short drive away.
There was a minor hiccup with the heating which was dealt with quickly by the owners.
We would definitely recommend the apartment and hope to return in the future.
Reviewed by Paul5.0★Dec 2021
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"Need a slip mat for the shower, I only showered once as I was afraid of slipping,
also a beaker for toothbrush and paste would be good, the top cupboards were really high, so maybe a small folding step."
But a really lovely appartment
Reviewed by Christine4.7★Nov 2021
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"Love this apartment and location."
Would definitely recommend.
Reviewed by Sue4.7★Oct 2021
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"Had a wonderful stay will go again
A much needed break 12 out if 10 score"
Reviewed by Susan5.0★Oct 2021
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"Only 1 restaurant /pub that busy could not get in
For meal or drink road to beach rather steep at the bottom"
Reviewed by Davina4.1★Sep 2021
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"Suggest change of Towels very poor and provide hand towels"
Unfortunately there must have been an oversite by my cleaner during
changeover as clean towels (including hand towels) are always supplied.
Sadly the guest didn't contact my cleaner who's number is in the
property for guests to contact, should there be any issues.
Property Owner
Reviewed by Andrew4.1★Sep 2021
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"Lovely stay at the Krusty Krab."
Comfortable and clean. Would definitely return.
Reviewed by Lynn5.0★Jul 2021
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"Deep clean?"
Not so sure had to hoover over upon arrival, I requested use of the sofa bed ,bedding not left so we used a 4.5 duvet (no cover ) that was in the cupboard. Went to make up the sofa bed it clearly hadn't been used or cleaned in a while, I was a little embarrassed that I was expecting my friend to sleep on it. Apartment very good otherwise. A beautiful holiday complex and cafe was great on site. Parking can be tricky too.
Reviewed by Sarah4.7★Jul 2021
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"Had a brilliant holiday."
Was a little apprehensive going away for the first time since Covid-19 started. The apartment exceeded our expectations. It was clean and welcoming. Will definitely return.
Reviewed by Karen4.7★Jun 2021
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"Lovely apartment, great location, quiet and very well maintained."
Liked the extra touch of a pint of milk in the fridge and tea & coffee sachets. Great stay, thank you
Reviewed by Denise5.0★May 2021
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"Lovely warm apartment."
Great to have Netflix and free wi-fi. Myself and my dog were very comfortable. Have booked again for next year-says it all really.
Reviewed by Sue4.4★Oct 2020
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"Upon arrival it was noted the cottage was clean and tidy."
It looked freshly decorated as well.
The facilities in the cottage was pleasantly abundant. The location was ideal to go exploring and we made the most of this.
A couple of negatives though, no recycling (but there did not seem to be any on the bay at all). The bedroom needs better curtains as it was too light at night (partly due to the light on the road outside).
I also had need to contact the owner to report an issue but after texting and calling i received no reply.
I would though happily rebook this cottage.
I was a little concerned that Mr Sawyer had failed to get hold of me as I always either answer my calls and text messages or return them as soon as I possibly can. Having spoken with him, he realised that unfortunately he had dialled my number incorrectly. The issue in question resolved itself which is why Mr Sawyer didn't need to try me again
Property Owner
Reviewed by Philip4.4★Oct 2020
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"Lovely comfortable and modern accommodation with quality furnishings."
Would definitely stay here again.
Reviewed by Diane5.0★Sep 2020
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"Very pleased with the accommodation."
The cottage was well equipped and had everything I needed. The owners had done a good job of making the place Covid safe with additional cleaning, hand sanitisers etc. I would happily visit again.
Reviewed by Richard5.0★Sep 2020
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"The Cottage was excellent very clean comfortable and modern."
Would highly recommend. However the Bay itself was not for us due to lack of amenities and would not stay again. We are at both the coffee shop and pub. Preferred the coffee shop lovely friendly atmosphere with great food and welcoming staff. I feel this should be open in the evenings to do take away food. Food at the pub was very nice but it lacked atmosphere the drinks were expensive too. Overall we enjoyed our stay the cottage and the lovely beach made our stay.
Reviewed by Denise5.0★Aug 2020
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"Good apartment with good facilities."
The Bay complex only provided glass recycling and general waste bins . This should be improved to offer the full range of recycling opportunities- paper , plastic etc. Excellent access to beach. Felt safe to be away from our home during current pandemic.
Reviewed by Neil4.4★Aug 2020
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"The apartment is lovely everything you need is supplied ."
.. for anyone concerned about booking at the present time with covid, please be assured everything is sanitised and placed in sealed bags including the remote controls for the tv, hairdryer and there is even hand sanitiser inside the property as well...
The complex is great as well with a pub onsite and a walk (albeit quite a long one) directly to the beach...
We will return again and thank you for a lovely short break....
Reviewed by Nigel5.0★Aug 2020
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"Had a lovely break in this apartment, it was so warm and comfortable, everything ..."
Had a lovely break in this apartment, it was so warm and comfortable, everything we needed was to hand, the estate is well kept and the facilities were all nice, clean comfortable and well tun
Reviewed by Sue4.7★Feb 2020
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"Wonderful clean and comfy apartment with excellent facilities."
Booking process very smooth and easy.excellent location of apartment with wonderful accessibility to the beach. Made for a perfect winter short break.
Reviewed by Carol5.0★Jan 2020
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"We have been visiting the Bay several times a year for the last 3 years and the krusty krab is the nicest apartment we have stayed in by far."
Its modern comfortable and in a quiet location close to the pub and beach path. We will definitely book this apartment again.
Reviewed by Christine4.7★Dec 2019
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"We had an issue with the heating, however the owner was great and got someone out to fix it on the same day and was very helpful, so top marks to them."
Really good apartment and the place itself was really great and we had a great time on the beach.
Regards
Sean & Linda Ennis
Reviewed by Sean5.0★Nov 2019
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"Excellent location."
Really modern and clean. Husband stayed a few days then had to go back to work so just me and my dog but felt really safe as vans driving round all through the night. Lovely beach all dog friendly. Great apartment and the Bay is a lovely quiet place to stay. We booked a cottage to stay at Christmas we love it so much. Filey a lovely walk up the beach. Just perfect . it was my birthday as well and Sykes cottages when I got home had sent me a gingerbread man. It was much appreciated
Reviewed by Kathryn4.7★Nov 2019
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"The Krusty Crab apartment was a reall pleasure to stay in."
It was beautiful and clean and lovely furnishings. The setting is very good and there is lots of nice walks for the dogs. I would recommend this lovely little haven and would choose the Krusty Crab again.
Reviewed by D5.0★Oct 2019
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"Great apartment."
Ideal location for facilities and the beach. We would use this apartment again as very clean, modern and light decor wth everything you need for a comfortable stay.
Reviewed by Jan5.0★Oct 2019
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"We had a lovely time at the dog friendly Krusty Krab."
A beautiful, well equipped apartment.
Reviewed by Michael4.4★Oct 2019
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"Beautifully decorated and everything well designed
the location was good easy ..."
Beautifully decorated and everything well designed
the location was good easy walk to beach and part of a holiday village with a pub and coffee bar
Reviewed by Chryse5.0★Oct 2019
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"Beautiful apartment lovely setting very quiet complex have already booked another holiday as we enjoyed it so much"
Reviewed by Barbara5.0★Sep 2019
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"Lovely quiet holiday village , however for such a big site there is no shop so had to drive to get morning paper / essentials ."
Apartment nice clean and comfortable .could do with a storage table in bathroom as had to put everything on windowsill and move it all to open window , other than that well equipt and modern
Only downfall was other people banging shared front door
Reviewed by Karen4.7★Sep 2019
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