The Bolthole

The property was in a great location, not far from the train and bus stations.

A very nice, airy clean apartment, well furnished and equipt. The kitchen was very well equipt and they also supplied tea towel, dish scrub, dish cloth and washing up liquid. My only very small issues were: The lighting in the bedroom wasn't very good for using the dressing table, however the bathroom had a great mirror with light. The disposal of rubbish could be made easier.

The Bolthole was absolutely fine.

And near all facilities of Whitby.

Lovely cottage, in perfect position for a few minutes walk into the centre of town.

Every thing you need for cooking etc and a very comfy large bed. many thanks for lovely second weeks visit. Jim & Jude.

Great stay at the bolt hole apartment was clean and comfortable and the perfect spot for exploring beautiful Whitby .

Parking can be an issue but scratch cards are thoughtfully provided it’s more unloading / loading that is the problem. Fridge in the kitchen is either too warm or freezes the food I’ve read this in previous reviews so would be great if that was resolved. We stayed over Christmas there was no decorations up so be mindful if you are doing the same. Overall though we had a happy and comfortable time here, it was spacious and felt homely , I would happily stay again.

We had a 4 night stay at the Bolthole, the accommodation has all that you will require for your stay, in fact it is a real home from home.

it is clean tidy and well kept. I would not hesitate to book it again This accommodation is with in walking distance of all the amenities that Whitby can offer. It is also a great base for exploring all the fantastic places that the area can offer. special mention for Runswick Bay, Slaithes and Salt Burn by the sea.

Great location - easy walk to town and very handy for shops, bus and rail station; adjacent to beautiful park.

Well furnished accommodation with main requirements provided; quiet and peaceful but very limited garden. Parking arrangements difficult. Sykes helpline USELESS - spent 15 minutes being told that the queue time started at 3 minutes and then went up and down between 3 and 8 minutes. I gave up after 15 minutes and rang the owner who was extremely helpful / sorted problem immediately.

A very comfortable place to stay.

Only improvement would be to provide salt, pepper and cooking oil.

We found the holiday property extremely good.

Ideal spot close to the railway and bus station. A short walk from places to eat and drink. certainly would return. Although there was bits available for a drink, on arrival, there was no milk! My only thought although it certainly did not spoil our stay in a lovely place. Thank you.

We stayed at this property in March this year.

The place is outstanding and a ideal location,however after 2 days we had a technical problem I rang owner and he instantly replied told us someone be out in morning . 10am next morning this happy chappie arrived (sorry forgot his name) he was helpful and got to work sorting out the problem with the Ower and a local tradesman unfortunately the problem could not be sorted straight away.so we decide to stay and make the most of our break.On our last day john the owner rang me offering me 5days break anytime we wanted at any cost.we have had the break at another property which was well appreciated. I would like to thank the owner for this and how professional his attitude was once again thank allen Anne-Marie

Lovely clean spacious flat close to the center of Whitby.

Parking is not easy. Freezer compartment of fridge doesn't really work. Overall, we really enjoyed staying here.

Lovely flat and enjoyed my stay.

A few things let it down: Flashing light in bathroom every time it was switched on would be potentially hazardous for anyone with epilepsy. Door broken on the freezer compartment in fridge. Food wasted. Bedroom absolutely needs working curtains.

The flat is spacious, well-furnished and clean and the garden is very pleasant.

There is free overnight parking (6pm - 9am) at the Endeavour Wharf, easy to walk to and spaces even in August. North Yorks council website has a detailed directory. It would be nice to have more, brighter reading lamps in lounge and bedroom. There are no bedside cabinets and the folding table is wobbly. The walk to the bins is rather annoying as there is a back entrance, but maybe there is a good reason that is locked.

Enjoyed our 2nd stay in this beautiful property the only gripe we have is that the bathroom sink plug didn't work last year and still didn't work this year it made it awkward for my husband having a shave.

The property is in an ideal position for bus or train stations

The stay was like home from home.

All facilities needed were there. The property was clean and the bottle of wine waiting for us was a very welcome touch. The position of location was fabulous, less than 5 minute walk to shops and less than 10 minutes to the harbour. The only downside, but this did not change our review rating, was the fact because the location is so close to the town you have to sacrifice parking, but we did find a waiting spot over the road as long as someone can stay with the car so you can quickly unload your bags then to park the car which you have parking facilities within say a 5 minute drive. We would definitely recommend this property.

A spacious property for two people and a great location very close to the town centre.

Parking is not easy nor convenient and a map showing the details would be helpful - we were able to get one from the tourist information. There was a maintenance issue when we arrived but the owner resolved this reasonably quickly, even calling me directly. Curtains in the bedroom would be helpful for light summer nights.

Loading and unloading fairly difficult and toilet seat still lose

Lovely cottage - second time we've stayed there.

Just one small problem that you might want to fix for the next tenants - the toilet seat is very loose which is rather dangerous. (You might not have been made aware of it though). Other than that, everything was exactly what we wanted and we're looking forward to our next visit.

Very unhappy and dissatisfied with the stay, the lack of response from the owner and the 'nothing much we can do' vibe from Sykes.

.leaving me with no resolution and having to consider other avenues. A large number of asthmatic people (me included) are sensitive to bad smells and chemicals. So I didn't expect a damp musty smelling bedroom and a portable air freshener in the bedroom. I did locate the black damp and have pictures and videos of it. Quite shocking too we couldn't open the windows or door to air the room. The cleaner did (just about and after a long struggle) the next day but the issue urgently needs sorting. It also felt a bit of a fire trap. The following day a cleaner came out, suggested the carpet did need cleaning, acknowledged the smell but I felt underplayed the seriousness and discomfort. She also commented that you wait forever for an electrician in Whitby but yet arranged for one that very day who did t just replace the light bulbs but the entire light fittings in the kitchen. First impressions were also spoilt by the kitchen having no working lights and cobwebs and dust in many places. There was a note from a previous guest saying they had informed the owner of the non working lights. However this is minor in comparison with the bedroom smells which made me cough and affected my asthma for the entirety of the stay. The owner and Sykes were made aware of this from a very early stage. Up until now no compensation has been forthcoming. I think most owners would be horrified this happened and would want to make amends asap. Not this one sadly The cottage itself is in a great location and is just a few minutes walk from the train station and close to all the main attractions. The living room area is quite nice with an attractive large cosy fire. The sofas are showing their age a bit but not too bad and the carpets all need replacing. The bathroom was fine and there's ample storage for clothes. The bed itself is cosy but the pillows are too soft. Being a basement flat the room was very dark even in the daytime. There was nothing finishing touches like milk in the fridge or a few tea bags etc. It just felt a little bit cold (on more than one level). Wouldn't recommend.

A spacious, neat, clean, tidy and comfortable apartment.

Such a handy location with the train station, bus station and supermarket just a 2 minute walk away - really convenient if you don't drive. But nice and quiet and cosy in the evenings. No complaints. The pans are probably due a refresh and a casserole dish would be handy. As would salt and pepper in the kitchen.

Very spacious flat in excellent location and near to everything.

Parking is a massive issue especially when you have to carry luggage up and down lots of steps. We felt the property was in need of a little tlc. It was drab and musty and we were glad that we didn't have to cook in the kitchen as we went out. The bathroom had no window. It felt unloved at the end of the season.

We had a wonderful holiday staying at The Bolthole.

It's beautiful and so comfortable. Perfectly situated in Whitby. So close to the railway and bus stations and the town and harbour. Parking can be an issue, but it's Whitby and everyone is looking for a space. If we couldn't find a space on the road behind the house, we parked up by the park, which is lovely to walk through. Thank you for the bottle of wine and sorting out the parking vouchers for us. If I was to make just one suggestion, a small bottle of milk in the fridge would be welcome to make that much needed first cup of tea, with the teabags that were there in the kitchen, after a long journey. Will definitely be staying at the Bolthole again.

A perfect location, spacious and comfortable.

Minutes into town and the excellent choices for food and drinks. However, there are a few things that could be better. After the long journey, it would be nice to have some milk in the fridge to make tea or coffee, rather than the bottle of wine left on the side. Also, no salt, pepper, coffee, etc. which is a surprise as that's just some basic stuff you'd expect to find in a kitchen. The owner very kindly arranged for a new all seasons quilt to replace what was both a very warm and very worn quilt that was originally on the bed. It definitely needed replacing! The blinds in the bedroom are very fiddly to work (the one on the bedroom door would not go up at all) so we couldn't risk putting them up once they'd been set up for nighttime on our first night. Time to replace these too we feel. There was a general lack of natural light overall but that's understandable given its position at the bottom of the building. No sprays available to clean the kitchen surfaces with and this would be helpful each day after any cooking. We had a great week in the area. The above suggestions are made to help and based on what we've experienced in other Sykes locations.

From stepping inside the door it felt very homely it was light and airy and very clean the bed was very comfortable and loved the fact that it was so close to the bus and train station also liked that we had some outside space to sit in the garden loved it so much have booked again for next year

Beautiful property - ideal location.

Well-equipped and absolutely perfect for 2 people. We loved it. Parking was a bit of an issue (as it would be anywhere in Whitby - nothing to do with the flat itself). We parked opposite the Co-op. This will definitely be my property of choice if I manage to holiday in Whitby again. Thank you for the bottle of wine - that was a nice surprise!

we enjoyed our stay once again good location excellent property on ground level we have just booked for 2024

We had a great time, lovely place to stay, very comfortable bed, couldn’t be in a better place, close to harbor shops and restaurants, perfect stay.

The good bits; The property is absolutely ideal for a couple who are reasonably fit.

It has a prime location in Whitby town centre only yards from the bus station, railway station, the harbour and local shops. Internally the apartment is very well appointed and very spacious. everything you need is provided and is of good quality. The bad bits; parking is not possible close to the property. Car parks are available within a 10 minute walk at a cost of £9.00/day or pro rata. After a call to the property owner, guidance was given to where on-street parking was available, however, this was quite a distance from the property and on a very steep hill.[hence the fitness comment]. The owner provided scratch cards to facilitate on-street parking for the duration of our stay. There is no access to the rear of the property from the inside { fire safety issue] so rubbish had to be taken on quite a trek to the rear of the property and placed in the relative bins in the back yard. All that aside, we had a very enjoyable stay at the Bolthole Whitby..

We had a lovely stay in this delightful appartment.

The Bolthole has everything you could possibly need for a self catering property. It is so well equipped. It is literally a two minute walk to the town centre, bus/railway station. Very spacious and a very comfortable kingsize bed after saming what Whitby has to offer. We would most certainly stay here again.

Lovely property and a fantastic locations.

Only down side is no parking you that wasn't an issue for us as we parked in an unrestricted area, just bit of a walk to the apartment, but it wasn't a problem. Very large spacious apartment, good facilities, only down side is the bedroom has blinds and they didn't complete shut properly so had daylight coming through early morning, could do with black out blinds fitting really or something better replacing what is in situ already. But wouldn't put us off coming back to stay.

Brilliant property, home from home, perfect location have been 5 times will be back again this year.

Great place for a short stay in Whitby.

Clean and comfortable and a short walk to the centre of this wonderful town. Thoroughly recommend this property for anyone looking for a clean well appointed place to stay. Thank you.

Really enjoyed my stay at the Bolthole, it felt like home.

Perfect location within walking distance to most of Whitby's sites, really close to grocery shops. Free street parking is located about 7 min walk away (at North Road, George Street etc). Thanks John for accommodating me while I was staying there! I will definitely be back!

The bathroom is really nice since your refurbishment.

Found it very difficult getting out or in when it went dark could really do to leave a torch for people.I had to go and buy one so I didn’t miss my footing.All the same we still love it here.

We really enjoyed our stay at The Bolt Hole.

Very tastefully decorated,bright and clean.Kitchen well equipped.Everything you could wish for.Very close to the centre of Whitby,the railway station just down the road.

we were very pleased with the property again this was our fourth visit ideally situated for both trains and busses and very close to centre of Whitby

We booked very last minute so had few options.

The Bolthole is a lovely spacious apartment in a great location, with garden access. A bit overpriced for 2 people. Checkout of 9am is a bit early and we feel the bins could be accessed through the back door rather than a good walk round the block. Sounds picky but it's an honest review.

Very spacious, stylish and well-equipped apartment.

Great location for centre of Whitby but still very quiet and relaxing. Parking is a steep walk away. Highly recommended.

The apartment was superbly furnished , lovely spacious rooms , with a well equipped kitchen .

The bed was soft but extremely comfortable, bed linen and towels were good quality but the duvet wasn’t and I think this has been mentioned before . A quality 4 seasons quilt would be much more comfortable with the changing temperatures. Parking wasn't an issue as we know Whitby well, there is plenty of parking around Pannett Park. We we definitely return.

Bed a bit too soft, duvet cheap and 'sweaty'.

Lighting in lounge too dim to read by in the evening. TV aerial badly connected, had to put a cushion under the flex. Not enough information given about the difficult parking in Whitby, where to look for a space etc. Problem with the central heating, timer needs adjusting. Flat very spacious and comfortable on the whole, facilities provided were good.

Other than the parking at the weekend, which we expected to be a problem.

We could not fault the location or apartment. From Monday we managed to park with the scratch pass provided.

This is sold as a luxury apartment, whilst the apartment and location are excellent,Tv reception is appalling- no bbc channels and only 6 ITV channels.

Also no internet is a letdown nowadays. Also there was a pervasive smell of damp in the bedroom.

The cottage and garden were wonderful.

However the directions to the property were abysmal. Parking was a terrible problem. There was a parking zone system in operation but no spaces available and couldnt park outside the property. We spent the first day - and it was only a 2 night stay - looking for a parking space - so our first day of the stay was completely wasted. I have to say that I would not visit Whitby again unless there was parking available at the property we were staying in.

The holiday was based on walking part of the Cleveland Way, etc.

We has good weather, and we found the accommodation at the Bolthole brilliant, better than expected. We found that everything we would need was catered for. A really comfortable bed as well. The only drawback was the parking in Whitby. Fortunately on the evening we arrived we found an unrestricted parking spot on Chubb Hill Road. We appreciated the garden furniture on sunny afternoons after a long walk listening to the birdsong with our tea and biscuits. We would recommend the Bolthole as superb accommodation.

The cottage was perfect , location wise cleanliness and comfortable .

Will definitely stay here in future

Advised as luxurious but did not really meet the description, comfortable yes.

Certain elements needed looking at: 3 lamps missing in lounge:2 lamps missing in bedroom: bedside lights not completely working :toaster not emptied :drain outside front door blocked creating a puddle . However, location excellent for all amenities,with the proviso of the parking to unload your luggage. If you come by train or bus then no problem.

I was just unhappy about with the C19 that there was no toilet paper, maybe they forgot that was the only issue

Lovely accommodation and in a great location for access to Whitby.

Local parking was a nightmare, but local authority did £8 a day through tourist information at the marina car park.

It's valid in other council car parks also from staines to Filey.

The Bolthole, Whitby is located within walking distance of the railway station, and the rest of Whitby.

We travelled by train so that was important. The Bolthole was surprisingly spacious and comfortable, and the sun shone through the large sitting room window so it didn’t feel like a basement.

Absolutely loved the location , so close to everything.

Some might find the parking and loading/unloading a problem but we were fine. Slight smell and noisy plumbing in the bathroom but it is an old property and a basement at that. We really appreciated the spacious, quiet apartment at the end of a busy day exploring all the wonderful things that Whitby has to offer. A bottle of wine and tea and coffee were provided as a lovely welcome touch.

The property is described as luxury, however a few things were missing that I would expect in a luxury property.

A cafetierre A TV that works and is not affected by bad weather A dish washer Enough toilet roll for the duration of the holiday A welcome pack with a few bits of local produce including milk Also the instructions for car parking need to be improved

Really good location close to St Hilda’s on the lower level.

Excellent for the bus station. The only let down was that there was no WiFi I think this would make a big difference in booking an apartment.

Excellent location, good value for money and plenty to do!

Lovely, comfortable flat.

Very central. Parking can be an issue but then this is Whitby. Would definitely book again.

Very noisy toilet system.

Unable to get out to back of accommodation as door locked and no key . Having a key would have made it easier to unload car as we were able to park on the street at the back of the property. Also a small bottle of milk left in the fridge would have been a welcome especially for those arriving later on in the evenings . Other than that it was lovely .

Fantastic apartment, beautiful and comfortable.

Everything you could want. Thank you for making our stay in Whitby an amazing experience.

Cottage was beautiful however there was a nasty smell coming from the bathroom, we presumed the drains as it is such an old building.

However as the break went on the smell became less. The TV signal was appalling, to the extent that when we got back to the accommodation after a day exploring/walking we had to listen to the radio as we couldn't get any channels on the TV. Saying that we would book again as right on the doorstep for everything in Whitby

The apartment is roomy, well furnished and very comfortable.

We hope to return.

We had a great stay at The Bolthole very close to town centre which was important :D

When we arrived it was -2c and there was no heating on, the apartment was damp and smelled musty, we took in our luggage adjusted the heating and went to Costa for a warm and a coffee.

The musty smell continued for the whole week. The tv advertised as freeview well we had ITV on the Friday and Saturday when we arrived and then nothing until the following Thursday only BBC and then nothing again on the Friday. In the summer this would not be such a big issue but in the winter with dark days and long evenings we felt at least we could watch our favourite programmes as your brochure describes ie- freeview. On our previous visit there was rear access / fire escape via a door in the bedroom this is now locked with no key and the opening casement window has been sealed up meaning there was no ventilation which contributed to the musty smell and there was no rear fire escape.

The property was spacious, spotlessly clean, excellent location and well equipped.

parking was bit of a problem but we managed eventually.

The best location if you are coming to Whitby by train .

Lovely big rooms and comfortable bed . Many steps to get in so need Good mobility. We enjoyed our stay very much .

We had a great time, loved the flat, loved Whitby.

Would definitely come again.

Parking in Whitby is a nightmare and visitors need to be warned of this!

Also, we were told where to stop to unload our car - there was no parking outside the property - but no directions of how to get to either of the two streets recommended for on street parking. A map showing the streets would be helpful, and also being told there is a convoluted one way system! The street we needed was behind our property, but was really difficult to access initially. Other than that, we had a very restful time.