“Having been led to believe that additional measures would have been taken re Covid - there were none!”
Nothing had been removed eg books etc and especially foodstuffs left by previous guests/owners. Only windows were wide open rendering the cottage rather damp. It took us 2 days to get the cottage warm.
It was so dirty I was compelled to clean the kitchen thoroughly and wipe down surfaces throughout the cottage. As for cobwebs .......and slugs......
Despite being chocolate box on the exterior this cottage is badly in need of redecoration and refurb. However crockery, cutlery, kitchen appliances were good.
- Mrs Vigar, September 2020
Dear Mrs Jan Vigar,
Thank you for taking the time to leave feedback.
We are sorry that your expectations were not meet. Please be assured that we take the Covid situation seriously hence the provision of soap and antibacterial hand gel in the welcome pack. We work with a reputable Fishguard cleaning company and will be sharing your feedback with them. We do leave books and sundries at the cottage and some guests find this useful, however, we will review our approach based on your and other guests` feedback.
We are in the process of renewing the cottage and installed, at the beginning of the year, a new set of storage heaters; one in the living room, one in each bedroom and an induction heater in the kitchen in addition to the open fire. We are somewhat surprised that these did not heat the cottage adequately. When we visit in January, we will carry out a full test.
Jon & Rahsan
Sykes owner relations