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  • The Willows - South Wales - 1035649 - photo 1
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The Willows

Newport, Pembrokeshire, South Wales & Pembrokeshire (Ref. 1035649)

4.3

Good

Sykes rating

  • Sleeps 6

  • Bedrooms 3

  • Bathrooms 2

  • Pets Yes

  • Show on map

Features

  • Ground floor bedroom
  • Garden / Patio
  • Cot available
  • Highchair available
  • Pub/shop < 1 mile
  • Washing machine
  • Dishwasher
  • Seaside
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities

15 Customer Reviews

  • "1. As has been reported multiple times in previous feedback - the property was filthy upon arrival, despite having phoned the office in advance and having it apparently inspected before we arrived!"

    ! Whilst the list of what wasn't clean is as long as my arm, my personal highlights include a dirty, soiled toilet, a bloody handprint on a photo frame, and a toothpick on the bedroom floor. Sykes did arrange for a cleaner to be sent that evening to clean the worst of it however this was not how we were hoping to kick start our holiday and completely ruined the first evening. Also, considering the view is a big selling point, the windows were filthy!!! It should be stated at this point, however, that I highly doubt this is the fault of the cleaners but the short amount of time they're given to clean the property. It's significantly sized properly with 4 beds - it can't be cleaned in a couple of hours. 2. The property was in a severe state of disrepair - we experienced much of the same things as previously mentioned in the feedback (which the landlord claims to have fixed!!). Numerous spotlights had fused, spotlights were hanging from their sockets, one door was hanging off its hinges, the whole property was in desperate need of being painted as it was downright tatty, the garage door doesn't close properly, and the en-suite bathroom flooded. 3. Parking is a nightmare. The claim that a family car can park in the garage completely baffled us. My daughter only just about managed to squeeze in her '08 plate Renault Clio which is by no means a family car. We were forced to park right outside the garage door, and the faulty door mentioned above opened one evening and scratched the car. How a holiday cottage for 6 can't provide decent parking for at least one car is beyond us. 4. Considering the price (especially in peak season!!) the property lacks some touches that would really make it spectacular. The balcony upstairs had only one small table and one chair when there's room for plenty! And the downstairs outside seating area wasn't very inviting. 5. This property doesn't take recycling into consideration. We were told just to put everything into a black bag that the cleaners would later sort. The cleaners barely have time to due essential cleaning let alone sort the garbage. Is it really acceptable in this day and age not to consider recycling? Whilst not all bad - the view was amazing (even if the tree had grown since the photo was taken), and the location was fab (10-minute walk to Parrog Beach), it's clear to me that this is seen as very much a money-making facility and the owners care very little about the quality of the property and the experience of their guests.

    Reviewed by VMay 2022

  • "Lovely property, lovely views and lovely town However the dirtiest rental property we have ever rented floors bathrooms appliances,draws, bins etc and the extensive rubbish from the previous guests - pizza boxes, bottles cans full bin bags left and were still there at the end of our stay Condition also an issue one main door off its hinges, freezer compartment in fridge freezer draw broken - other freezer too dirty to use and many spot light bulbs not working."

    The ladies in the local Sykes agency were really helpful and cleaned for 90mins the night we arrived but the property needs proper care and attention

    We hope you will be pleased to hear that a new cleaning team are now looking after The Willows. Decorators have been booked in for week beginning 13 May. We do hope we can welcome you back to Newport again soon. The Coast & Country Holidays team Property Owner

    Reviewed by RobApr 2022

  • "Had a great stay."

    The house is very well equity and was very clean on our arrival. Sometimes you can find things lacking but everything we needed was at the house. I have to mention the garage as this seems a topic in reviews - I have a very large estate car which with a few manoeuvres and filing of the mirrors was able to fit in garage. It would be good to have control of the heating but we asked for it to be on earlier as we had a baby with us and this was done right away. Can not fault and will return.

    Thank you Jonathan, happy you had a good stay. Also good to hear you got your car in the garage, we are looking to do a little bit of work shortly on the driveway outside the house to improve the garage access. We look forward to seeing you again, regards John & Marianne Property Owner

    Reviewed by JonathanFeb 2022

  • "Willows was as listed with great views of Newport bay."

    Bedrooms were comfortable. Unfortunately the house had not had a deep clean as was stated by you to meet the necessary changes made to entry and exit, I.e. dirty frying pan and roasting tray, unwashed mug, dust under table marked with initials of previous tenants, a Golden Lion receipt dated April 2020, lying under en-suite bedroom, brass pin from hairdryer plug found in bedside drawer, obviously hairdryer didn’t work, requested heating changes never materialised even after a number of visits to local coast and country shop. This was our very first experience of not having control over the heating of a property. We did, however, greatly appreciate the support from the coast and country staff.

    Reviewed by RaeOct 2021

  • "The Willows was a fabulous house, the views were also fabulous, we were lucky to be able to drive our estate car through the garage doors and park at the back, the only negative was the company that clean the house aren’t up to scratch, but once reported to Sykes cottages they acted very quickly, contacted the owner who compensated us, after I had spent a couple of hours cleaning it myself, but I would definitely go back, it was a lovely break!"

    Reviewed by GillianSep 2021

  • "Just some very minor points 1."

    No grill pan 2. Definite short of teaspoons 3. Parking is an issue for a larger car

    Reviewed by CeriAug 2021

  • "House was super."

    Loved the separate lounge/tv area the upstairs view and balcony and the tiled floor downstairs, felt very med-like. Parking is challenging but not impossible. F-Pace would not fit in garage so parked that around the corner. Squeezed a Discovery 5 outside house, hugging house with no probs for passing cars and vans although we had to move it to let dustcart through. Lovely dog walk to beach, Nice town - Golden Lion is absolutely superb! Beaches around, particularly Barafundle (1hr drive) superb and totally worth it.

    Reviewed by VictoriaJul 2021

  • "The house is very comfortable and views are as good as the photos, the village is also very nice."

    The parking is a pain as previous feedback. The staircase is quite steep and our elderly parents struggled with it. The kitchen is on a different floor to the lounge so it is a pain to carry cups up and down the stairs, especially as the mugs in the cottage are extremely chunky. Also any noise from upstairs easily transmits downstairs. Oh and nowhere in the kitchen to store any food you may have brought in. Having said all above we loved our stay and the views are lovely and beds comfortable so for young families none of the above should be an issue. The house is also very peaceful if you are looking to unwind.

    Thank you for your feedback and first of all we are pleased you and your family enjoyed their stay. In response to the various points you raise: Unfortunately as Feidr Ganol is a narrow road if you park outside the house you do have to get the car quite close to the house to allow other vehicles to pass. As we state on the website the garage has doors at both ends to enable two cars to park if the garage is used or alternatively there is usually space on Parrog Road which is only a short walk from the house. We are sorry your parents had trouble with the stairs, this is not something anybody has commented on before but hope it didn’t cause them too much trouble. Because of the views we designed the house so the living accommodation is upstairs, including the kitchen and the bedrooms downstairs. We understand that if you are using the downstairs sitting room this will mean going upstairs should you need to use the kitchen. There is however a fridge and kettle in the utility room so at least hot drinks could be made without necessarily having to go upstairs. There should be one large drawer in the kitchen units to store any food brought in, which we have always found to be enough together with the work surfaces but we are sorry if this caused you an issue during your stay. Property Owner

    Reviewed by AllisonJun 2021

  • "Parking can be an issue as the garage is not very wide, so bring a small car otherwise you can park in Parrog Rd."

    Neighbours opposite the house now have a sign to not park outside the garage as it impairs their access.

    Reviewed by MartinApr 2021

  • "Beautiful property with stunning views."

    Ideal for a family as there is plenty of space. The standard of the property is extremely high and was very comfortable. Will definitely be returning!

    Reviewed by VanessaApr 2021

  • "An amazing house in a great location."

    Absolutely recommend.

    Thank you for your comments, William, and happy you had a good stay. Kind regards, John (owner). Property Owner

    Reviewed by WilliamNov 2020

  • "I enjoyed the holiday but the house was much too big for the 3 of us the two faults were reported and some came out a couple of days later to fix the problem."

    The Garage was a pain to get in I drove through and had to put my wing mirrors down. When I drove out the incline on to the road was so steep it ripped off the underneath drip tray and I had to go to the local garage to get it repaired. Apart from that the house was warm and well equipped beds were comfy the views from upstairs were spectacular if we were a bigger party I would rebook

    Reviewed by VictoriaOct 2020

  • "An ideal location to explore this remote area of Pembrokeshire and within an easy walk to Newport town centre"

    Reviewed by TrevorAug 2020

  • "In these strange times it was helpful and reassuring to receive clear and informed updates along with useful information regarding the holiday and changes to arrangements."

    Reviewed by RhianJul 2020

  • "We adored the Willows and felt it was beautifully organised and prepared for us."

    Only small comment was it would have been nice to have a Dish brush to wash dishes with? We went and bought our own but that was a bit odd to arrive and have no way to wash dishes by hand. Stunning venue and views. We will definitely be coming back!

    Reviewed by CarinaJul 2020

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This property is part of the Coast & Country Holidays collection.
Over 150 carefully selected and perfectly located properties, helping you create your perfect holiday.

Summary

  • Living accommodation upstairs, bedrooms downstairs
  • Three bedrooms: 1 x Ground Floor King Size Double and en-suite Shower Room with separate shower, basin & WC, 1 x Ground Floor King Size Double, 1 x Ground Floor Twin
  • Ground Floor Bathroom with bath, separate shower, basin & WC
  • Ground Floor Sun Room
  • Ground Floor Utility Room
  • First Floor Open plan living area with Kitchen, dining area and sitting area
  • First Floor Cloakroom with basin & WC
  • Balcony
  • Garage
  • Underfloor heating
  • Electric cooker, microwave, fridge/freezer box, dishwasher, washing machine, TV, DVD, WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Cot and highchair are provided
  • Roadside parking for one small car and one small car in garage
  • Storage for bikes and surfboards in garage
  • Enclosed patio with garden furniture, built in BBQ/ fire pit and outside tap to hose down dogs/surfboards
  • Sorry, no smoking
  • Shop, pub and coast 5 mins walk
  • Note: One well behaved dog welcome (additional charge applies) - guests must bring own bed/basket - but not allowed in bedrooms or on furniture)
  • Note: Please bring your own beach towels and cot linen

The property

With super sea views from all rooms, this detached dormer bungalow has upside down living to make the most of the stunning coastal vista of Newport Beach, Morfa Head and the bay. It’s just off Parrog Road in Newport/Trefdraeth and newly renovated.

Parrog beach is a short walk away and the shops, restaurants and pubs are all within an easy 10 minute walk.

Newport Sands is a 3 mile drive or a pleasant half hour walk.

There is an excellent 18 hole golf course overlooking the beach and wonderful walks can be had along the Pembrokeshire Coast Path. If you can tear yourself away, Cardigan, Fishguard, Solva, St Davids and St Dogmaels are well worth a visit.

Note: This property has a Good Housekeeping bond of £250.

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About the location

NEWPORT, PEMBROKESHIRE

Fishguard 7 miles; Cardigan 10 miles.

Newport is a beautiful coastal town in Pembrokeshire, south west Wales lying on the River Nevern with a selection of shops, pubs, tea rooms, plus an excellent golf course overlooking the sea as well as a lovely sheltered harbour. Newport lies on the Pembrokeshire Coast Path which is renowned worldwide for its unique landscape and wonderful opportunities to go dolphin and seal spotting. Wonderful coastal walks along the path or in the nearby Preseli Hills with the ever changing scenery are a walkers dream all year round. Learn about history when you visit the mills, craft centres and castles dotted around the county or spend a day at the wonderful Castell Henllys Iron Age Fort where you can learn hands on all about living during that time. See the majestic Shire Horses at the Shire Horse Farm or spend relaxing days on the huge choice of beautiful sandy beaches. All year round this is a perfect location for all the family.

Note: One well behaved dog welcome (additional charge applies) - guests must bring own bed/basket - but not allowed in bedrooms or on furniture). Please clean up all dog mess.
Note: Please bring your own beach towels and cot linen.
Note@ £250.00 Good Housekeeping deposit