The Penthouse

Couldn’t, get the WI-FI to work.

Found two damp bath towels on arrival hanging on a hook behind the back bedroom door. The back bedroom door wouldn’t shut. The back bedroom bed side lights hung from the ceiling and could only be turned on and off from a switch by the bedroom door.This meant turning on the TV to illuminate the way to get into the bed.The only furniture in the back bed room were two low bedside cabinets either side of the bed headboard, which meant no hanging space for my clothes which meant i had to lie my clothes on the bed. The toilet sink and shower area next to the back bedroom was very narrow which caused me on first use of the toilet to hit my head on the wall.At the top of the flat in the kitchen area dish cloth and kitchen tissue were not available and the fridge freezer door was very stiff to open. We strongly felt that the property was in need of a woman’s touch and the fixtures and fittings although relatively new were from the cheaper side of the market.

A lovely property in a superb location.

Well placed to explore all kinds of areas around Yorkshire. Well kitted out and comfortable. The only downside was poor phone signal (not the fault of the property) but also very slow WiFi which made planning quite difficult. Only a minor niggle - otherwise lovely and would stay there again.

Our second stay at the property and another easy enjoyable stay at the Penthouse apartment.

Note for future visitors the owners provide the extra bedding for lounge bed within the sofa once you pull it out and wifi router is located on the shelf unit behind kitchen door :) My only negative/request would be to provide some larger towels as the towels to shower with are tiny I thought we had been given all handtowels apart from that will book again for the future, thank you.

Place was beautiful.

Living area very spacious and comfy. Minor quibbles - storage for clothing in second bedroom could have been better. Only had a hanging rail and bedside drawers were small.Could not find router for wi-fi, and there was no bread knife or chopping board in kitchen. Overall though would use again if in the area.

The property is lovely, nicely furnished and in a good location for the many amenities of Boroughbridge, including pubs, shops and dog walks.

However, there are a number of issues with it: - the worst one is the hit and miss nature of the WiFi. One could occasionally download emails and WhatApp messages and access Google and the signal was never strong enough to download newspapers, watch iPlayer or any other internet TV. It is the worst WiFi of any property we have ever stayed at. - the coffee machine would not work without descaling but the disc to enable this was missing. So we had no coffee for the entire 3 weeks. - there is no chopping board or breadknife, despite this being reported by previous guests. - the fitted sheet in the main bedroom did not fit the bed. It was too small to stay on overnight. We made two calls to Sykes early in our stay about both the WiFi and the coffee machine but nobody came back to us and both issues remained a problem throughout our stay.

Lovely property, fixtures and fittings very high quality.

Beds comfortable, lovely big televisions in each room. Showers very good. Good position for dog walking and shops. Booked canoeing in the river which worked really well. No issues with parking, had designated space and other car parked in visitors spot. Would definitely recommend the property.

This was our second stay at this lovely and luxuriously appointed apartment and we were pleased to see that our review from our previous visit (May 2023) had been acted on - kettle and pillow issues now resolved.

There remain however several irritations in this luxury and not inexpensive apartment. There were 5 guests staying in an apartment accommodating 6 people. Only 4 towels, 4 bowls and no bedding provided for the sofa bed (this happened last time so we were prepared with our own bedding). Not equipping the apartment with basic crockery, utensils and linen for the maximum number of guests it accommodates is however inexcusable. We have been in the holiday letting business ourselves for over 20 years and always over supply on cutlery, crockery and glasses to accommodate the inevitable breakages. We also missed the following kitchen basics - bread board, bread knife, grater & chopping board. The Internet was non existent - we couldn't get the TV or anything to work without hot spotting to our phones. I see this has been raised in other reviews but remains an issue and difficulty for anyone needing to work whilst away. We also had the same experience as other guests in relation to parking. On arrival we parked our two cars in tandem in space 6 to unload. We did not use the other apartment vacant spaces, we were not blocking anything but within half an hour we had a nasty and passive aggressive sticker on our windscreen. Not the owners fault but I think the listing could be more explicit about the parking challenges on site, near the apartment and in the town generally. Had we not tandem parked temporarily unloading with a child and elderly parent would have been impossible. A suggestion perhaps would be to provide a disc for town parking for the use of guests - we have had this in the past in other properties we have rented and it certainly alleviated the parking stress on arrival.

The property was beautiful and in a lovely place, it had everything we needed and was presented really well.

We only had 2 issues, the first being parking. On the listing it states there's one space for the property and the rest are first come first serve - they aren't. We had angry notes left on our cars from residents stating we needed to move them. So we took the visitors spot and also parked across the road (just something to keep in mind if you have 3 cars) Also we booked our stay for 6 people and only enough towels for 4 were left out, the help feature on the app didn't work (not the owners fault) and the contact numbers sheet had been put in a cupboard, so we only found it on the last day. It just meant we had to go and buy towels which isn't ideal when it says they're included. We saw some comments about pillows being uncomfortable but this wasn't the case, everything seemed brand new and the main beds were lovely and very comfortable but the pull out bed was very hard so keep that in mind if you're using that. The internet and WiFi is also fine, no issues on our part. All in all a lovely stay.

Lovely, spacious apartment, the only downside was the internet…I had to keep using my hotspot daily just to get WiFi.

We had a lovely time.

The only issue I found was the discomfort of the pillows, I understand you need to keep them clean but maybe use/washing has made them matt together. Simplist solution would be for holiday makers to bring their own.

Fantastic property, finished to a high standard.

Comfy beds and pillow and all items a self catering property needs. The upstairs toilet room was helpful. We loved the space the apartment had. We would definitely recommend and would love to stay again sometime. Thank you.

Absolutly beautiful property, immaculately clean lovely comfy bed and pillows.

Having the cloakroom upstairs was a real bonus. Very well equipped, if I had to nitpick they need a chopping board. Other than that we were well pleased with it, and would definitely stay there again. Another plus it was in the village, close to all the amenities.

Lovely property.

Great Village to visit and close to many attractions. Comfortable beds and spacious living area. Only downside is the bathrooms are quite small, but there are 2, one being ensuite. Clock room upstairs which is very convenient. Wonderful stay unfortunately cut short due to illness. Would love to visit there again.

This is a stylish and beautifully presented apartment where we spent a lovely family weekend.

Beautiful bathrooms, very comfortable beds and lovely open plan living area. Plentiful pillows but sadly all 8 on offer were far too hard to be useful so we had to resort to cushions. The lack of a traditional kettle is both perplexing and frustrating - particularly in the county of Yorkshire tea! Compared with other properties we have stayed in this one was lacking in instructions - presumably the coffee maker could have dispensed hot water for tea? It would also be helpful to make it clear in the property details that bedding is not provided for the sofa bed - luckily I checked before leaving home but had a mad dash to sort this out before leaving home.

Very comfortable apart from the fact we found the bed and pillow extremely uncomfortable

Beautiful property, extremely well presented and clean.