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"Genoa is one of the nicest properties we have stayed in around Carbis bay."
It has everything you could want,everything works and perfect location.
Thank you for your lovely feedback. We are so pleased to hear that you really enjoyed your stay and the location.
Thank you again and we hope to welcome you back in the future.
Kind Regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by Justin4.7★Oct 2023
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"Re. Booking ref 3667F-EN
To whom it may concern."
Firstly I would like to say thank you for the £100 compensation for the broken shower controls. The service we received regarding this was superb, the maintenance man was there with in minutes of us calling the office and he was very helpful.
The apartment was beautiful, very clean and fully equipped. The view absolutely stunning.
Unfortunately, I do have one complaint. We arrived at the apartment an hour early, we checked the key safe and as the key was there I presumed it would be ok to enter the apartment. We’d only been in there a few minutes when an Extremely aggressive woman came in screaming at my elderly parents that we had no right being in there until she had inspected the place. Ok, we made a mistake by entering early which I honestly did not think would be such an issue. I apologised over and over and said we would leave but there was absolutely no reasoning with this woman, she was so aggressive and rude. I worked in the travel industry on cruise ships and we were always told the guest should ALWAYS be treated with the utmost respect regardless if you thought they were in the wrong or not. This was most definitely not the case here. It’s such a shame we had to have this horrible experience as everything else was 5 star.
Thank you so much for your feedback, we are pleased that you loved the property and that we were able to rectify the shower control issue very swifty for you. As per your key collection details, check in is strictly from 4pm – the keys are in the key safe ready for arrival but unless otherwise arranged, housekeepers and trades need access for the entirety of the changeover window, to ensure that you will find the property in its best condition. However, we do apologise, as this is not the welcome we expect our guests to receive when they arrive.
Thank you again and we hope to welcome you back in the future.
Kind Regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by Catherine5.0★Jul 2023
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"Apartment was stunning!"
One of the nicest places we have stayed in, everything was of a high quality.
Felt very homely and the views were amazing.
Would highly recommend.
Reviewed by Zowie5.0★Jul 2023
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"Excellent property, well equipped with everything you will need."
Ideal location. Had a superb week and will visit again.
Reviewed by Jacqueline5.0★Jun 2023
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"This was our third visit and we have already booked for next year Genoa suits us we are very happily with the property"
Dear David, we are so pleased that you have enjoyed another stay at Genoa. We look forward to welcoming you back to Carbis Bay soon. Kindest regards, The Carbis Bay Holidays Team. Property Owner
Reviewed by David5.0★Jun 2023
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"Great vacation property."
We felt the flat had everything you needed to have a wonderful vacation. Well situated, close to shopping, restaurants and transportation links. Highly recommend
Thank you so much for your wonderful feedback. We hope to get the opportunity to welcome you back in the future! With Kind Regards, The Carbis Bay Holidays Team Property Owner
Reviewed by Margaret4.7★May 2023
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"Everything you could ask for in accommodation, view spectacular"
Dear Tina, thank you very much for your lovely comment following your recent holiday at Genoa and we do hope to be able to welcome you back again in the future. Best wishes, The Carbis Bay Holidays Team Property Owner
Reviewed by Tina5.0★Apr 2023
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"So happy that the owner has thought of everything you could possibly need to have a lovely staycation, went to re book it but it’s fully booked on our dates……."
Perhaps next year
Thank you very much and we look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner
Reviewed by Nick5.0★Mar 2023
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"Genoa was perfect, well maintained, very clean and spacious with everything we needed."
Very nicely furnished with comfy furniture. Beautiful view too. A welcome pack was left which was very much appreciated. Would highly recommend a stay here and we will definitely return. Couldn’t fault it.
Thank you for your lovely feedback following your recent holiday at Genoa, we are so pleased to hear you enjoy your stay and that you appreciated the welcome gifts too. We look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner
Reviewed by Denise5.0★Mar 2023
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"Beautiful property in an excellent location."
The property was well laid out and had all of the home from home items. We had a few issues with some of the local kids playing football/frisbee in the car park over my car but that isn’t the property owners fault.
We would definitely book again.
Thank you for your lovely feedback. We are so pleased to hear that you loved the property and layout. We are sorry that you had that instance and please do contact us if there is anything we can help with during your stay. Thank you again for your comments and we hope to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by Clare4.4★Feb 2023
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"This property was one of the best we have stayed in."
It never felt like a holiday rental it was a real home from home. We loved it so much we have booked to visit again in October. My only grumble is the Valley Road Hill it is very steep if coming up from the beach. Only mention this for the benefit of those less able. However this has not deterred us from wanting to return.
Thank you very much for taking the time to leave Feedback following your recent holiday at Genoa and we are so pleased to hear you loved the property and felt at home. There are various routes down to Carbis Bay beach some of which are more meandering but not as steep so may be worth trying in October. We look forward to welcoming you back. Kind regards, The Carbis Bay Holidays Team. Property Owner
Reviewed by Theresa5.0★Jan 2023
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"Spotless, comfortable apartment in superb location giving wonderful views."
Dog friendly too which is a real bonus, everything you could need and more, thank you!
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property! Thank you again for your comments and we hope to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by Brian5.0★Nov 2022
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"Had a great stay."
The flat had everything we needed. Great view and best of all our litttke dog was welcome. Short walk to the beach. Short walk to Tesco. Perfect location and very warm and comfortable accommodation. Would definitely recommend.
Thank you for your lovely Feedback and we are so pleased that you and your little dog all enjoyed your recent holiday at Genoa. We look forward to the opportunity to welcome you all back again in the future. Best wishes, The Carbis Bay Holidays Team. Property Owner
Reviewed by Catharine5.0★Oct 2022
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"The property exceeded our expectations."
It is really well located, with access to Carbis Bay and the local trains and buses close-by.
Fantastic views from the property and the provision of binoculars to see the local fishing boats was a bonus. We had a fantastic week and loved the local area for walking, eating and drinking.
Thank you very much for your lovely Feedback following your recent holiday at Genoa and we are so pleased to hear you had a fantastic week. We hope to be able to welcome you back again in the future. Best Wishes, The Carbis Bay Holidays Team Property Owner
Reviewed by Allan5.0★Oct 2022
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"Absolutely fantastic apartment facilities bang on the views we're incredible 10 out of 10 will definitely go back"
Thank you very much and we look forward to welcoming you back in the future. Best Wishes, The Carbis Bay Holidays Team Property Owner
Reviewed by Darren5.0★Sep 2022
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"Great views, high spec finishing a."
Lovely bedrooms. The living area was small for 6 people with insufficient comfy seats but fine for a lovely week away in a great setting.
Reviewed by Tracy4.4★Jul 2022
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"This is our third visit to Genoa and once again we have thoroughly enjoyed our stay."
The facilities offered are great and the situation of Genoa is ideal. All in all no complaints whatsoever and we have already booked for next year.
Thank you for your great feedback. We are so pleased you enjoyed your stay. Looking forward to welcoming you back next year.
Kind Regards
The Carbis Bay Holidays Team. Property Owner
Reviewed by David5.0★Jun 2022
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"Excellent apartment"
Reviewed by Laurence5.0★Jun 2022
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"Hi, lovely property, wonderful holiday but would have liked blackouts blinds in the top bedroom."
Dear Mrs Tiller, thank you for taking the time to leave Feedback following your recent stay at Genoa and we are pleased to hear you enjoyed a wonderful holiday at the property. With regards to your comment regarding the blackout blinds we have checked with the owner and they have advised that these are actually in place on the Velux window in the top bedroom but as they are concealed within the framework of the window you may have missed them. We look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team. Property Owner
Reviewed by Julie5.0★May 2022
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"Beautiful apartment, spotless and well equipped."
Beautiful location with stunning views.
Thank you for the lovely welcome pack and homemade dog biscuits. Would definitely book again
Dear Mrs Molloy,
Thank you very much for taking the time to leave us your wonderful feedback! We are so pleased to hear that you had a great stay and are looking forward to welcoming you back in the near future!
Kind Regards, The Carbis Bay Holidays Team Property Owner
Reviewed by Tracey5.0★May 2022
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"Fabulous apartment - spotless, spacious, well equipped and with every home comfort you could wish for, a generous welcome pack was left too."
The location is peaceful with an amazing view of the sea which is only a short walk away and St.Ives is also walkable along a delightful coastal path (less than 2 miles)
Thank you so much for your positive feedback. We are so pleased to hear that you had a lovely time. We hope to welcome you back in the near future.
Kind Regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by Sue4.7★Apr 2022
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"Really well equipped."
Gorgeous views. Perfect!!!
Thank you so much for your positive feedback! We hope to welcome you back in the near future.
Kind Regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by Rachael5.0★Mar 2022
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"We thoroughly enjoyed our winter stay in Genoa."
The apartment had absolutely everything we needed and more. Waking up to the sea view was fabulous.
The location is excellent and we loved walking into St Ives along the coastal path.
Thank you for a lovely holiday.
Reviewed by Abigail5.0★Feb 2022
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"Lovely accommodation, very clean and welcoming."
The view is stunning.
Reviewed by Jennifer5.0★Jan 2022
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"A lovely apartment - would highly recommend."
Reviewed by Sarah5.0★Dec 2021
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"We really enjoyed our week at Genoa."
The view I never get tired of looking at. It's a lovely apartment, and a great asset that we can bring along our little dog too, so she can enjoy the holiday break we have. Although we live in Cornwall ourselves, mid county, we love coming to visit Carbis Bay, and staying there.
We had a couple of small issues, such as the bathroom window wouldn't open, and the top bedroom window wouldn't close, so we reported it straight away to the office for them to look at once our week had ended. But it wouldn't stop me from staying at this lovely apartment again. Thank you.
Dear Mrs Heginbotham,
Thank you for submitting your feedback and may I say it was lovely to meet you during your stay when you came in the report the concerns you had about the windows following the strong winds that Storm Arwen brought; we hope you enjoyed the rest of your stay.
As you requested that you didn't wish for us to get someone out to the property during your stay, we can confirm that one of our team have now visit the property to action the points you raised.
We hope to invite you back in the near future. Kind Regards, Owner Relations, Carbis Bay Holidays. Property Owner
Reviewed by Julie5.0★Nov 2021
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"Fabulous views."
Spacious, modern apartment. Able to take our pet & Useful information for places to visit in the apartment. Definitely would book again.
Reviewed by Francesca5.0★Nov 2021
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"We've booked this apartment before."
It's superb. We love St Ives and we live in Cornwall, but this is a special place for us. Hoping to return for years to come.
Dear Ms Edge,
Firstly, we would like to thank you for taking the time to submit your feedback for your recent stay at Genoa.
Its lovely to hear you had an enjoyable stay, and we hope to be able to invite you back in the near future.
Kind Regards,
Owner Relations Team, Carbis Bay Holidays
Property Owner
Reviewed by Nicola5.0★Sep 2021
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"Genoa is a relaxing and beautiful apartment with the best views."
Reviewed by Julie5.0★Jul 2021
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"For us this is a very nice apartment in a very nice situation."
This is our second visit and we have already booked for next year.
Reviewed by David5.0★Jun 2021
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"Excellent apartment."
Excellent view Excellent holiday
Reviewed by Laurence5.0★Jun 2021
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""Genoa was one of the most beautiful apartments we have stayed in in Carbis Bay."
We were an adult family and everyone had their own space.
The underfloor heating in the bathrooms and the Kitchen was wonderful.
We stayed during Feb which was cold but the apartment was wonderful.
The view was lovely, we also had our puppy with us so the short walk to the beach was great.
We would 100% return.
"
Lisa
ReviewFeb 2020
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""From the moment we entered the property we felt at home."
Genoa is beautifully furnished, spotless and spacious, with everything we needed to make our stay perfect. The view was breath-taking and we spent most mornings and evenings sat on the balcony despite it being December! We had a wonderful stay and will be back!!"
Mrs Gregg
ReviewJan 2020
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""This is the second time we had stayed in Genoa and we had another brilliant stay!"
Has everything you need for a comfortable holiday. Brilliant views of the bay and in an excellent location. Even better that we can bring our dog too. We’ve already booked to return again...twice! Gutted to leave but can’t wait to return!"
Paul & Claire
ReviewMar 2019
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""We had a fab week at no 4 The Spinnakers, the apartment was perfect."
Lovely welcome pack, was met by the housekeeper, who was very friendly. The apartment was extremely clean and very well looked after. It was uncluttered, and plenty of storage space. Beds were very comfortable. We could not have asked for better. Very pleased with how easy the booking was."
Sue Wood
TestimonialSep 2016
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""Genoa was lovely, a beautiful apartment, exceptionally well equipped, with fantastic views."
We had a lovely break, and enjoyed the peaceful location of this property, which is a credit to the owner. We have stayed in Cornwall at various locations over a number of years, and this property has almost certainly been the best so far! We would love to return again, hopefully in the not too distant future."
Gary Thorpe
TestimonialAug 2015
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"“Everyone at Carbis Bay that I spoke to were lovely and very helpful."
The accommodation suited us perfectly. As soon as we turned the key, the property smelled really fresh, and the standard of housekeeping excellent. The fixtures and fitting were up to a good standard. I’ll happily use the company again, and recommend it to friends.”
K.MacKay
TestimonialJul 2015
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""As usual, we thoroughly enjoyed our stay at Genoa, the apartment was spotless and well equipped with everything that we needed for our stay."
Had a lovely trip on the open topped bus, we also had a brilliant outing to the Geevor tin mine. Found the whole place fascinating. Had a lovely lunch and cream tea at the Tea House on the Wharf in St Ives."
P. Tice
TestimonialJul 2015
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""We stayed at Genoa and were delighted with the five star accommodation and look forward to visiting again soon."
On to places to eat. We could thoroughly recommend The Firehouse in Fore Street, St Ives and Cafe Pasta on the harbourside. Two places that did wonderful full english breakfasts were On Shore and The Ocean Grill on the harbourside. I loved my coffee at Costa in Tesco (Carbis Bay) and the view from there must be the nicest of any Costa in the country. If anyone wants to experience a wonderful pasty i would say Rowes in Penzance or Helston are just gorgeous. Places we really enjoyed were the views from Cape Cornwall and Lamorna Cove, Mullion Cove and the Minnack Theatre."
A. Rosser
TestimonialJun 2015
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""We thoroughly enjoyed our holiday in Genoa."
The standard of furnishings and the cleanliness was second to none. All the little extras you provide made this a perfect holiday apartment. The views from various rooms were amazing. We could not fault anything and hope to come back again soon. We enjoyed a lovely seafood meal at the Mermaid on the last night and put on a few pounds sampling the Cornish pasties and cream teas. Afternoon tea at the Carbis Bay Hotel was a real treat. Carbis Bay beach was lovely and we spent a lot of time in St. Ives just exploring. A visit to Mousehole was also a highlight, absolutely beautiful. Can't wait to come back."
C. Rothwell
TestimonialJun 2015
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""Genoa is lovely, clean and very well equipped and furnished, we did have a problem with the television and the toaster but this was very quickly resolved."
We had very enjoyable meals at the Onshore and The Beach in St Ives and also at La Casa Romano in Carbis Bay. We also ate at the Tyringham Arms exceptional value."
S. Walther
TestimonialMay 2015
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""Having been visiting St Ives for 50+ years I have to say that this was the nicest accommodation I have experienced."
I have stayed at a number of popular hotels in St Ives but this was by far a better experience. The whole process from start to finish was straight forward and uncomplicated, many times over the years I have experienced less than satisfactory accommodation and service, this was not the case with Genoa our expectations were exceeded from the minute we met your representative, you seem to have this process spot on. We like the coffee shop in St Ives ‘The Hub’ for snacks and coffee, also the fish bar next door did amazing fish and chips…we always make a trip to the Tinners Arms at Zennor for lunch and that didn’t disappoint. We also had dinner a couple of times at The Badger Inn in Lelant, which had excellent food and service. We would definitely look to book Genoa again for future trips to Carbis Bay…hopefully not in the too distant future!"
H. & D. Broomhead
TestimonialMay 2015
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""Everything about the holiday at Genoa was exceptional."
The standard of the accommodation and cleanliness was excellent, the greet/handover was efficient and the holiday more than met our expectations. What we particularly liked was the extra’s i.e. the cream tea. the pint of milk etc. We visited the Seal & Otter Sanctuary and Lappa Valley Steam Railway with our two year old granddaughter and although a little expensive for adults under 5’s are free and she loved every minute at both these venues. The Wyevale Garden Centre is an excellent coffee stop and we ate out twice at the La Casita, the food and service here was excellent and they were very accommodating to our granddaughter.The Eden Project is well worth a visit although quite expensivem, we used our Tesco Clubcard vouchers and for four adults (one of which was a concession i.e. over 60) it only cost £28 – good tip for prospective visitors."
M. Widdeson
TestimonialApr 2015
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""Everything about our stay at Genoa was absolutely brilliant."
The accommodation and services were second to none, and the property was lovely and clean when we arrived. February was a lovely time to visit Carbis Bay, a time when many people probably wouldn't even consider visiting. The walk from Carbis Bay to St Ives is well worth taking, with some lovely views along the way. We can certainly recommend dining at the Porthminster Cafe' on Porthminster Beach. It is very popular, so booking is recommended. Also the Sea Food Cafe in Fore Street is well worth a visit, again booking is recommended. The Carbis Bay Hotel restaurant is also well worth a visit."
R., Cross
TestimonialMar 2015
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""Genoa was very nice indeed, we went to Watermill restaurant, La Casita all very good."
"
M. Heaton
TestimonialMar 2015
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""This was our second stay at Genoa and we enjoyed it just as much as last year."
The apartment was spotless.We particularly enjoy walking the coastal path from Carbis Bay to St Ives, we enjoyed a cream tea at the Carbis Bay Hotel in their conservatory which has wonderful views of the beach. We also enjoyed an excellent evening meal at the Porthminster Cafe."
P. Ice
TestimonialMar 2015
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""This was our second stay at Genoa and we enjoyed it just as much as last year, the apartment was spotless."
We particularly enjoy walking the coastal path from Carbis Bay to St Ives andthis year the weather was good enough to do this walk a couple of times. We enjoyed a cream tea at the Carbis Bay Hotel in their conservatory which has wonderful views of the beach.We also enjoyed an excellent evening meal at the Porthminster Cafe. We hope to stay at Genoa again."
P. & H. Deakin
TestimonialFeb 2015
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""We had a great time at Genoa."
The apartment was perfect: spotlessly clean, bright and modern decor, fantastic view and v well equipped. Tesco is so convenient too! The children loved having their own rooms and my husband and I especially enjoyed the filter coffee machine!! We did a lovely walk into St Ives and beyond via the coastal path and spent a little time on Carbis Bay Beach although we did head up the coast to Newquay for the surfing too. Had a meal at La Cassita but enjoyed out Mexican meal at The Mex in St Ives most of all."
L. Stoves
TestimonialFeb 2015
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""We have been to Cornwall on a number of occasions, but never to Carbis Bay."
It was enjoyable and quite peaceful saying that it is only a short distance from St Ives. The kids enjoyed the beach at both CB and Hayle. We ate at Alba and the Sea Food Restaurant on Fore St in St Ives a couple of times and both were excellent. The one trip we all enjoyed was the Tate, it was really good and so child friendly."
B. White
TestimonialJan 2015
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""Just to let you know we had a great time whilst staying at Genoa in Carbis Bay last week."
Genoa was superb, well equipped, clean, tastefully furnished like a home away from home. Carbis Bay is a superb location, very relaxing and in reach of all local facilities. We hope to return soon!"
Anon
TestimonialDec 2014
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""We had a very enjoyable time staying at Genoa, well equipped, clean and conveniently located."
A couple of places that we could recommend are. The Alba restaurant in St Ives. and Lamorna Pottery for a cream tea. Delicious."
P. Ice
TestimonialNov 2014
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""We loved the apartment (Genoa), the views were great and it was a very convenient place for us, in fact we didn't use the car once during the week we were there."
If we wanted to go to St Ives we walked along the coastal path. We also walked along the path in the opposite direction to Porth Kidney Beach and Tesco of course was less than a 5 minute walk away."
E. Wood, Kent
TestimonialOct 2014
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""We had an excellent holiday, Genoa was a lovely apartment with stunning views over the sea."
The accommodation was clean and well presented with all the extras you could want. We were met by friendly staff on arrival."
P. Buckle
TestimonialSep 2014
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""Just a quick note to say, that Genoa was the best apartment we have ever hired."
From the moment we arrived we found every aspect of the apartment to be exceptional. Each room, whether the en suite, the bedrooms, the bathroom the lounge or the kitchen we found to be beautifully decorated and equipped. With stunning views from three of the four rooms the apartment was a fantastic centre for our holiday."
D. Jackson
TestimonialAug 2014
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""The accommodation was very nice, clean and to a very high specification."
The children were very pleased with the provision of the Playstation and Wii, they kept them entertained first thing in the morning whilst we had a lie in!!"
K. Cuerden
TestimonialAug 2014
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""Genoa is a fantastic, super cool, well equipped, luxury apartment and proved even better than the web-site suggested it might be."
We loved the views, the comfort and the quality of the fit-out. The kids loved the Nintendo Wii and finally found a computer game that they could play together. The apartment is ultra stylish and was an absolute joy to come back to every day. Every detail had been thoughtfully considered, and every appliance was of the highest quality and in immaculate condition."
V. Bamford
TestimonialJul 2014
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