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"The apartment was brilliant all round except the furniture in the living room was very uncomfortable, we came for a relaxing holiday but we all found it hard to get comfortable in the living room."
Reviewed by Trevor2.8★Oct 2024
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"Excellent service as usual with Sykes."
Great location and apartment. Everything that we needed for our stay. Will definitely be back!
Thank you for your feedback. We are pleased to see you had everything you needed for your stay and the service was excellent. We look forward to welcoming you back again in the near future. Kind Regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Atholl5.0★Aug 2024
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"What a fantastic property - we loved the whole apartment."
Location, decor, but that window and view was
We are very glad you enjoyed your stand and hope to see you again in the near future. Kind Regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Pardeep5.0★Jul 2024
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"There was a few little problems, the front windows were very drafty and when we opened the right hand side one the hinge was rusty , we know it was very windy but also the noise from the dining room window side was very annoying, not sure where it was coming from but may have been from the extraction vent in the bathroom , also the second bedroom needs blackout blinds as we could not differentiate from night and day , but saying all this we had great time as we have for the last 3 years at this time of year ."
Thank you for your feedback, we are very sorry to hear there was a few problems during your stay we will be sure to look further into the front windows and we will be sure to pass your comments onto the owner for their consideration. We are pleased to hear you had a great time and we hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Dawn4.4★Nov 2023
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"The only downside was the connnection didn’t work on the television so some nights the television kept going on and off and the Wi-Fi was very weak but the holiday accommodation was excellent and very cosy and we really enjoyed our week ."
Thank you for your feedback, we are sorry to hear the connection was intermittent during your stay, we will be sure to take a further look into this. We are delighted to hear you enjoyed your week and found the accommodation cosy. We hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Christine5.0★Oct 2023
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"A wonderful stay in a lovely apartment!"
The view is amazing! The beach is a few minutes walk away and St.Ives is a 4 minutes train journey away (Carbis Bay train Station is very close). Well worth it.
We a glad you had a wonderful stay with us and enjoyed the views. We hope to see you again in the near future. Warm regards Carbis Bay Holidays Team.
Property Owner
Reviewed by Robert4.7★Sep 2023
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"The overall feedback is positive, the flat is beautiful and the view is amazing."
A bit more attention to details would have made the experience extremely positive. 1. Lack of blackout blinds in the bedroom with twin beds has been an issue. It required 4 telephone calls to customer service to have help. 2. The flat was clean but not to high standards . 3. Tumble dryer filter full above limits therefore not clean to use. 4. There is possibly some dump behind the wardrobe of the second bedroom. Clothes became very smelly. I would highlight that this may be a problems for people having mold allergy and/or a condition called MCAS. Happy for you to publish the feed-back if you wish.
Reviewed by Clementina4.1★Jul 2023
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"Beautiful apartment, very clean and well equipped with stunning views!"
Will definitely return.
Thank you for your lovely comment and we look forward to welcoming you back again in the future. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Elaine5.0★Jan 2023
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"We loved our stay at Golden Heights."
It was out of season so considerably quieter than at peak times, but this suited us. The property was very impressive, in a great location with a fantastic view. It’s very well appointed, perfectly comfortable and with all the appliances and style of decor you would expect in an apartment of this calibre. Also the complimentary tea, coffee and milk was appreciated. The only minus points for us was a wish that the front door to the property could have been a touch more secure with possibly an inside bolt or safety chain and that the toilet roll holder in the main bathroom could be fixed to the wall more robustly. Not out and out problems by any stretch though and in no way did this detract from our enjoyment of a very luxuriously appointed property. I would recommend it thoroughly.
Thank you so much for your feedback as it is very important to us! We are thrilled to hear you loved your stay at Golden Heights and appreciate your comments to improve. Its great to hear you would recommend staying at Golden Heights to other people! We hope to get the opportunity to welcome you back in the future. With Kind Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Mark5.0★Dec 2022
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"3rd visit and whilst we love the flat we found some crockery is chipped, not enough glasses, and floors weren’t as clean as previous visits
En-suite smells damp and sealant looks in need of refreshing
Good to see blackout blind has been fitted in bedroom with en-suite, one in the second bedroom would be a good addition due to outside light
On the whole we love staying here and will be back, these bits would just make it perfect!"
Thank you very much for feedback and comments following your stay at Golden Heights. We are thrilled to hear you have loved staying at Golden Heights and want to book again. We thank you for your comments and can assure you that we will look into improving on these points where we can. We are looking forward to welcome you back soon! With Kind Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Sally3.4★Nov 2022
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"The property is lovely, the tv takes some working out as channels hard to find , would prefer to have some sort of blackout curtains in the bedrooms as the lights outside the apartment stays on all night so does not go dark at all ."
We have already booked next year
Thank you for your wonderful feedback and for letting us know of these points. We are thrilled to hear that you loved the property and have booked for next year! Thank you again and we look forward welcoming you back next year.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Dawn4.7★Nov 2022
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"What can we say."
When when we first arrived and saw the apartments and street view was not sure what to expect. Once inside....The pictures do not do this property justice!! Wow!! The view from the lounge stunning just an amazing beautiful apartment with extra little welcome gifts to welcome us, so thoughtful that after just over 7 hours driving. It was home from home and all ages catered for at the apartment, bonus of DVDs TV channels, wifi, weather was kind to us though prior looking at forecast we expected rain all week. Only the last day it rained but that was not going to stop us!! well placed to explore all around. First time in Cornwall and first time booked with Sykes was not too sure what to expect, definitely will not be the last for sure. Absolutely loved our holiday and stay at Golden Heights Breath taking as soon as walked in and we both had sad faces when had to leave.
To Sykes for having and sharing this gem of a place to stay. To the owner, what an absolute privilege for us you share your apartment for others to enjoy and stay in. Thank you!! Cannot recommend this apartment enough. Already looking at returning as soon as we can again!!
Laura & Steve x
Thank you so much for your lovely feedback! It makes us happy to hear Golden Heights exceeded your expectations and we are looking forward to welcome you back soon. Kind Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Laura5.0★Oct 2022
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"Superb accommodation with beautiful sea view."
Very conveniently situated.
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! We hope to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Julie5.0★May 2022
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"Lovely apartment with great facilities and the view… just wow!"
However, we didn’t sleep very well as the bedrooms do not have proper blinds or curtains. The maintenance light outside the main bedroom really didn’t help the situation, especially as it needed changing and was constantly flickering, making sleep almost impossible. I would also suggest checking the fan in the en-suite as it makes an annoying sound when it’s windy.
Dear Mr Mcshee, Thank you for your feedback. It is a lovely apartment with an amazing view! Please report any issues like flickering lights during your stay and we can fix them ASAP. Kind Regards The Carbis Bay Holidays Team.
Property Owner
Reviewed by Chris4.1★Apr 2022
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"Wonderful stay here at Golden heights, the apartment is much larger than it appears on the photos, everything you could need is provided and the free standing bath is perfect for a relaxing evening!"
The parking is adjacent to the property as opposed to being across the road with some of the other spaces.
You are a 1 minute walk from the station and a 2 minute walk to the beach.
We will certainly be coming again!
Thank you so much for your positive feedback. We are thrilled to hear that you had such a wonderful stay and loved the property just as much as we do! We look forward to welcoming you back in the near future.
Kind Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Jasmine5.0★Mar 2022
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"Absolutely stunning apartment, gorgeous views."
We will be back!
Reviewed by Matthew Lewis5.0★Jan 2022
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"Fantastic Apartment with probably the best sea view
you will ever get."
Apartment has everything you need & i would def stay here again.
Couple of points
apartment would def benefit from a larger TV
Better wifi.
& the seal inside the washing machine needs a really good clean.
Other than that perfect
Dear Sarah,
Thank you for taking the time to leave feedback following your recent stay at Golden Heights and I’m so pleased that you enjoyed the wonderful views across the bay from the apartment. Thank you also for the points you raised we will certainly look into these. We look forward to the opportunity to welcome you back again in the future.
Kindest regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Sarah5.0★Dec 2021
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"A fabulous escape in a beautiful apartment with spectacular views."
Golden heights felt like home from home, the apartment has excellent facilities and offers a luxury feel. Any issues raised were dealt with promptly. Both the owner and Cameron’s customer service was next to none. We felt well looked after. We will definitely come back.
Reviewed by Alinaswe4.7★Oct 2021
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"The car parking space was not as listed - over the road."
It is actually on the site of the property
The television is far too small for a room of this size.
Reviewed by Jennifer4.4★Oct 2021
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"A lovely apartment with an amazing view
Could do with a little bit more storage space in the bedrooms."
Reviewed by Sarah4.4★Sep 2021
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"Lovely apartment , great location and views."
Wifi terrible and unable to watch any t.v lots of feedback sayiing the same , unfortunately nothing done to improve or resolve this
Thank you. We are always so grateful for customer feedback.
We want everyone to enjoy their stay in every way and storage is important too.
Broadband being upgraded to maximum speed possible and new drawers,
hangers and hooks being installed shortly
Thank you everyone for your feedback – we are listening.
Happy holiday,
Property Owner
Reviewed by Jean5.0★Sep 2021
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"An absolutely beautiful apartment- great facilities and unbeatable views!"
!! Very convenient for station to get to St Ives.
We stayed with our 9 and 5 year old who loved it too.
A few things to help further improve the stay:
- more hangers would be helpful
- may be some drawers- storage for our clothes was slightly lacking.
- hooks on doors to hang towels/clothes.
We would absolutely love to stay again! Shame to see the price has increased, but well worth it!!!
Reviewed by Rapinder4.7★Jul 2021
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"V helpful responses from Cameron Henderson when we had a couple of issues - thank you."
Though, with the lack of direct house keeper number to text (as in previous years), or email address, it was frustrating not to be able to raise an issue until the Monday morning when you lines opened. If we were only staying a week that would be a couple of days of the holiday gone before we could raise an issue (not wanting to use the 'emergencies only' number). (Our key issue in this case was tv not working.)
Reviewed by Sarah3.8★Jul 2021
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"Problems with TV and internet."
TV needs internet connection which was erratic even after extender fitted after complaint logged.
Visited local office to raise these issues and was informed by a member of staff that "WiFi is complimentary" although WiFi availability is listed as a property feature and one we always check when booking.
Cannot fault property view and other facilities but have also realised since booking that your reviews listed on website are all favourable and that any review we leave 'may' be used on your website. Please ensure ALL reviews are listed to make people aware.
Reviewed by Jackie4.4★Jun 2021
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"A home away from home but with an exceptional view."
Thank you for ensuring guests are looked after.
Patel family August 2020.
TestimonialAug 2020
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"We returned to the beautiful apartment again and soaked up the view and the lovely unexpected great weather."
It is glorious here we are so grateful. Thank you!
The Thompson family.
TestimonialJul 2020
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""We have just enjoyed a week walking the cliff tops and beaches in this beautiful part of Cornwall."
The apartment was very comfortable. The beds are comfy, the main bathroom is very spacious. The kitchen is well equipped and the view looking over Carbis Bay are spectacular.
There were only a couple of things we though could have made it even better, there isn't much storage for clothes and no hooks in the bathroom or in the hallway for coats. A black out blind would be handy in the master bedroom due to a security light which shines in through the blind all night.
We have stayed in a couple of the other Gwel Martin apartments, Gold Heights is the most luxurious."
J Manners
ReviewMar 2020
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"“A Fabulous escape with plently of places to discover and explore."
Had a fantastic week! Thanks ?”
Simon & Michelle March 2020
TestimonialMar 2020
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"“A fabulous apartment and a view that’s good for the soul."
We seriously considered squatting.” Richard & Kath Crawley, London
TestimonialJan 2020
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"“We wanted a sea view relaxing break with our children – and this apartment with its amazing view gave us exactly that!"
Happy new year!”
The Cocks family ‘NYE 2019’
TestimonialDec 2019
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"“Lovely view of Carbis Bay, enjoyed walking across to St Ives and, sea view."
”
TestimonialOct 2019
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"‘Lovely view of Carbis Bay."
Enjoyied looking across to St Ives and the sea View.’
Mr & Mrs J Sharpe
TestimonialOct 2019
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"‘We have had such a lovely, relaxing week here in Carbis Bay and have completely fallen in love with the area – Love St Ives and being able to walk or hop on the train is an added bonus."
But ultimately, the week has been made by the apartment and this incredible view – Wow!
Have loved just sitting and watching the sea, the beach and the seals!
Will definitely be back, need to see this view again! Apartment well equipped - …’
Sally & Tim Browning
TestimonialOct 2019
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""Golden Heights is one of THE best apartments we've stayed in."
Equipped with everything you could wish for, and everything is of the highest standard. Lots of thought has gone into the layout, fixtures and fittings and it really is outstanding. Right from the minute you enter the apartment, that home from home feel is there. Location of course must be mentioned.... with a view that is to die for! Parking space a bonus and so close to our front door made unpacking & packing the car a piece of cake! We're already checking dates for next September. Thank you to the owners of Golden Heights for making our 'holiday home' so special."
Wendy Lucas
ReviewSep 2019
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"‘A very enjoyable stay at Golden Heights."
Many Thanks.’
Alan & Jan Roblin – Hampshire
TestimonialSep 2019
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"‘What an apartment!"
We’ve spent many holidays in Gwel Marten over the last few years, but this has to be one of the best apartments for comfort, equipment & a real home from home feeling. Both the location & family bathroom are to die for (wish I had them @ home!) And of cause the view…well what can I say, just perfect!!Fixtures & fittings really good with lounge seating soooo…comfortble. Everything we could ask for and look forward to many more holidays at Golden Heights…oh yes, and the sun shone too!!! Thanks so much x P.s the windbrake was very useful on the beach!!’
Margaret Lucas – Brighton, Shropshire.
TestimonialSep 2019
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"“A lovely place to spend our holiday."
View is outstanding. Was lucky enough to paddle board next to a dolphin! Best Gwel Marten Apartment we’ve stayed in.”
Richard, Sarah, Jasper and Ozzy
TestimonialAug 2019
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"“Golden heights exceeded all our expectations."
What a fantastic apartment! Beautifully furnished and decorated and such stunning views. We will be back!"
The Lanleys
TestimonialAug 2019
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"“First time we have stayed at Golden Heights – It won’t be the last!"
Beautiful apartment – lovely views.”
The Days
TestimonialAug 2019
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"“5-star review from us!"
What a stunning apartment, equipped with everything you could need for the BEST holiday. We will be back!”
The Thompson Family
TestimonialJul 2019
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"“We came back!"
Of course – who wouldn’t?! x”
The Fishers
TestimonialJul 2019
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"“A wonderful place to spend a week in England."
We all love the views from the flat, and the apartment is beautifully decorated. Very nice and clean with everything you need for a family holiday. We slept so well every night, the most wonderful beds. Manufactured by a family run company in Yorkshire (we had to find out the short distances to everything and fabulous food in St Ives. We hope to be back soon.
Golden Heights and Carbis Bay is a gorgeous place to stay!
Beautiful beaches on the whole coastline.
This is a lovely place. I had a very good time! Thank you!
This Flat is in the best place in Cornwall!”
TestimonialJul 2019
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"“We have had a fantastic stay here at Golden Heights in our favourite place, Carbis Bay!"
Great apartment, breath-taking views across the bay and to St Ives, just stunning! We love it here”
The McKeann Family
TestimonialMay 2019
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"“Beautiful apartment fabulous views!"
Our 3rd stay @ Gwel Marten, thank you Carbis bay Holidays, see you next year!”
The White Family
TestimonialMay 2019
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"“Fabulous apartment had lovely roast dinners in that fab kitchen."
Stunning views and so comfortable, loved it. My wife had a birthday week!!!”
The Blades Family
TestimonialApr 2019
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"“We’ve stayed at Gwel marten many times, but this apartment beats all others beautifully decorated, extremely comfortable and light – love the kitchen!"
We’ll be back and what a lovely way to spend our 15th wedding anniversary. Carbis Bay is our favourite place. Golden heights is our new favourite apartment.”
Julie and Trevor, Whitby
TestimonialApr 2019
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"“Lovely apartment, totally luxurious, fantastic views, ultimate comfort!"
”
The Fishers
TestimonialMar 2019
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"“A beautiful place to spend my 40th Birthday."
Love the views from Golden Heights. We were even lucky to catch a glimpse of seal from here on many occasions which was regional! A peaceful & delightful stay. Thank You Carbis bay “
Mr & Mrs Bisal
TestimonialFeb 2019
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"“Best apartment in Gwel Marten we have stayed in."
Beautifully done up in a perfect setting. We will be back!”
The Jones Family
TestimonialFeb 2019
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"“Loved everything about it."
Thank you.”
The Bage Family Febuary 2019
TestimonialFeb 2019
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