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"Beautiful apartment, in a great location."
Hardly used car, as bus and train so close. Tesco 10min walk or 2 in the car. Apartment has a well equipped kitchen and comfortable lounge, with fantastic view down to Carbis Bay. Bathroom clean with good pressure in shower and great mirrored cupboard. Bedroom has tonnes of storage with numerous hangers. Comfortable bed and great pillows. This is one of the nicest holiday homes we've stayed in and will definitely book again when coming to Cornwall.
Thank you so much for your feedback. We agree Kerensa is a beautiful apartment. We are pleased you found everything you needed and enjoyed the convenient location of the apartment being so close to the shops, bus and train stops. What a great idea to use public transport as alternative to the car! We hope to get the opportunity to welcome you back soon and thank you again for taking the time to leave us your feedback! Kind Regards, The Carbis Bay Holidays Team. Property Owner
Reviewed by GillianJun 2022
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"Top class property,ideally situated, home from home comforts everything possibly ..."
Top class property,ideally situated, home from home comforts everything possibly need for an enjoyable stay,lovely decor spotlessly clean and light and airy,love the 5 opening windows in the bedroom ,lovely views from the balcony,would definitely stay again
Thank you for your wonderful feedback. We are delighted to hear you had a great stay. We look forward to welcoming you back soon!
Kind Regards
The Carbis Bay Holidays Team. Property Owner
Reviewed by ChristopherJun 2022
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"The apartment was very good, we enjoyed our stay."
Fortunately the weather was very good so we were out a lot of the time but when we were in we found the tv signal very sporadic so couldn’t use it.
Reviewed by MichaelJun 2022
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"We were very pleased with our choice of property."
It was just as described. Spotlessly clean, well equipped and very comfortable. Well located for walking, bus travel or train. A very enjoyable stay
Thank you for your feedback. We are pleased to hear you enjoyed your stay. Best Regards The Carbis Bay Holidays Team. Property Owner
Reviewed by AlanMay 2022
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"Lovely clean well equipped apartment with a great shower and comfy bed."
Only tiny bugbear was the time spent opening and closing the 12 blinds twice each day!
The apartment is handy for the train into St Ives, just £1 each way, but also not too far a walk down to the beach. Tesco is just up the road for essentials and the bus stops right outside.
Overall a great, relaxing holiday in a lovely location and we would love to visit again!
Reviewed by MelanieApr 2022
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"Great 2nd stay at this Appartment and will be back."
We did have an issue with a knocking on the roof/window that kept us awake for two nights. We did report it to the office and Carbis bay holiday staff dealt with it by sending someone to view the property but couldn’t see anything.
It was still a knocking after and I think people staying in the future will have an issue.
Thank you very much for your feedback. We are sorry to hear that there was an issue during your stay. Your comments have been taken on board and reported to the necessary department to ensure it gets actioned. Thank you again and we hope to welcome you back in the near future.
Kind Regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by DavidMar 2022
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"We had an enjoyable stay so much so that we extended our stay for a further 4 nights."
I was however disappointed with the shower and the lack of hot water and our late check out request
Thank you for your feedback, I believe you did have an extended check out time which was arranged especially with the housekeeper to leave at 10am which was due to the property being booked to be cleaned following your departure. We will look to move the check out times to a later time following your feedback. In regards to the shower and lack of hot water, I understand you contacted the office one day after you arrived to extend your booking but it does not look like you reported a lack of hot water or any issues with the shower? Please do always feel you can call us to let us know of any issues on 01736 630015 (option 2) as we have a local team (opposite the property) who can pop down and rectify or address any issues you may experience as we would always want to provide our guests with the best experience and holiday we possibly can. Kind regads, The Carbis Bay Holidays Team Property Owner
Reviewed by RakhiDec 2021
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"Stayed for a week over Christmas this our second time in this apartment
..."
Stayed for a week over Christmas this our second time in this apartment
Great apartment good location had some issues with noise in the loft which we reported but didn’t really get anything back from the office other than they would speak to someone to ivetigate did affect our sleep at night other than that it was a nice break
Dear Mr Hutchinson,
Thank you for taking the time to submit your feedback for your recent stay at Kerensa.
We are delighted to hear you returned for a second stay and we hope that you will be returning for another.
When you contacted us to let us know you could hear a noise above the apartment, we contacted the development management and they will investigate. Please be assured, we pass on all issues reported to relevant trade, and they are actioned accordingly.
Kind regards,
Owner Relations Team, Carbis Bay Holidays Property Owner
Reviewed by MichaelDec 2021
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"Lovely apartment, very clean, fabulous area, we have stayed here for the past three years and looking forward to returning next year."
Would definitely recommend
Reviewed by LisaOct 2021
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"Comfortable, warm, cosy, superbly equipped, great location, sea view."
Perfect
Dear Mr Broadley,
Thank you for submitting your feedback. Lovely to hear you had an enjoyable stay at Kerensa.
We hope to invite you back in the near future.
Kind Regards,
Carbis Bay Holidays Property Owner
Reviewed by MichaelOct 2021
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"Excellent property to stay in."
only issue was the main tv and its reception which kept losing signal.
dishwasher only cleaned on 1 programme?
heating visa the hive did not connect so couldnt get heating on one day when it was chilly?
Dear Mark,
Thank you for your Feedback following your recent holiday at Kerensa and I’m so pleased that you thought it was an excellent property.
Thank also for the maintenance points you noted, I have passed these on to our Property Management team for their attention.
We look forward to the opportunity to welcome you back again in the future.
Kind regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by MarkSep 2021
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"Our stay at Karensa was really nice."
The apartment was lovely and well located .
Dear Mr Carpenter,
Thank you for taking the time to submit your feedback, its great to hear you enjoyed your stay.
Look forward to inviting you back in the near future.
Kind Regards,
Owner Relations Team, Carbis Bay Holidays Property Owner
Reviewed by ChristopherSep 2021
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"Our 2nd time with Carbis Bay holidays and would thoroughly recommended them to anyone."
Apartment had everything you needed and was very comfortable. Kerensa was ideally situated just off the main road and so close to the bus routes, and as we don't drive this was ideal. The Kitchen was so well equipped with plenty of crockery/cutlery and cooking facilities you would need. But our cooking was limited to using just the kettle and toaster, as we ate out all the time,apart from bringing back fish and chips on a couple of occasions. One piece of advise though, is that if you arrive by train, make sure you pre order a taxi to get you up the hill from the station as it is a hard slog up the hill. We had to wait 45 minutes to get one. Even had trouble ordering a taxi to take us back down to the station on our homeward journey, as when we rang the evening before, we could not get one. But it is a lot easier going downhill than up.
Dear Mr Luckey,
Thank you for taking the time to submit your feedback.
We are pleased to hear you had a lovely stay, and sounds like you had some wonderful meals.
We are unfortunate on the taxi front in Cornwall, but there are plenty to pre-book which may be beneficial for a future booking.
Look forward to inviting you back in the near future.
Kind Regards,
Owner Relations Team, Carbis Bay Holidays Property Owner
Reviewed by GeorgeAug 2021
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"Everything was great with the apartment, we had a lovely."
Dear Mr Goldsmith,
Thank you for taking the time to submit your feedback.
Its lovely to hear you had a great stay,
We look forward to inviting you back in the near future.
Kind Regards,
Owner Relations Team, Carbis Bay Holidays Property Owner
Reviewed by StephenJul 2021
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"Great self catering apartment,everything you would need, all good quality and the bed was really comfortable ."
The owner has thought of lots of little extras
Dear Mr Hutchinson,
Firstly, thank you for taking the time to submit your feedback.
Its great to hear you had a lovely stay and that you enjoyed the apartment.
We look forward to inviting you back in the near future.
Kind Regards,
Owner Relations Team, Carbis Bay Holidays Property Owner
Reviewed by MichaelJun 2021
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""We had an amazing holiday, apartment was beautiful, clean and everything you could possible need."
Wonderful location. Will definitely be booking for next year! XxX"
Lisa Beauchamp
ReviewNov 2019
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""Booking the holiday was easy."
We were kept informed about our holiday from the moment we booked it until we arrived. We had a warm welcome from Jo the housekeeper and the touches in the apartment were great for example the cream tea. The apartment was amazing and the views were stunning. Definitely will be returning.
"
Alison Harris
ReviewAug 2019
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""Karensa was an excellent choice."
We were particularly impressed with the quality of the furnishings and appliances, also being very well equipped. The location was ideal with very easy access to both buses and trains. We would thoroughly recommend this accommodation."
Mr and Mrs T (Marlborough)
ReviewJun 2019
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""Lovely apartment, very comfortable, spacious, bright, airy and well equipped."
Location very convenient for getting into St Ives plus not too far from the beach. Very enjoyable stay and hope to repeat soon!"
J B
ReviewMay 2019
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""Apartment great, very clean had everything you would require."
Easy access to st Ives via the train. Weather could have been better but didn't spoil the week. Always find Carbis Holidays places to stay first class. Thank you. Rob and Jane"
Robert Quarmby
ReviewMar 2019
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""An excellent week in Carbis Bay , the apartment was perfect with all appliances in a good position with all we needed."
However we could not get the heating to respond to the thermostat nor work on timer . Not a huge problem as it was a very warm flat."
Anthony Storr
ReviewJan 2019
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"Lovely stylish, comfortable and well equipped apartment, you really have thought of everything."
Had a warm welcome from Jo and welcome goodies were a really lovely touch. We had a lovely stay, loved looking out at the view. Great location for exploring the area by car, bus or train. Only criticism would be that the grout needs cleaning in the shower and silicone needs replacing around the bath. Would love to return one day. Thank you
Louisa BeardSep 2018