Moonsail

Beautiful property with stunning views across Carbis bay.

The property had everything you needed all very well equipped. The private patio was a bonus for our little dog and we loved sitting on the veranda of a morning in the sunshine looking across at the sea while drinking our tea and coffee. The property was so lovely and clean on arrival so thank you to the amazing cleaner. Also a lovely touch with fresh flowers in the vase, milk in the fridge, teabags Shortbread, fudge and rose prosecco left for us. Just a stunning holiday would 100% recommend and we will be back in the future. Also very peaceful

We had a lovely week in this lovely, comfortable apartment which has everything you need.

Inside was spotlessly clean and the beds were comfy. The only reason I did not give a 5 was the rather dirty outdoor furniture, marked outdoor cushions including bird droppings and the drabness of the enclosed, rear patio area. We didn't spend any time out there as it's not inviting. The front terrace and garden area by comparison was great. I really think the rear patio area could be spruced up and made more appealing.

We loved moonsail overall.

Had everything we needed and more. Very quiet, great location. The back patio area is a little disappointing and so we didn't sit out there but loved the front terrace. We would definitely stay there again.

The apartment is a great size for four adults and a dog and is very well equipped and comfortable.

It was spotless on arrival and everything we needed to start our holiday was provided. On our previous stay it was fully carpeted but this has now been replaced with wood effect flooring to the lounge and hallway which is a great improvement. Thank you to the owners for the welcome gifts of Cornish fudge, shortbread, apple juice and fresh flowers.

Very good accommodation in a lovely location, close to beach , roads and amenities.

We would love to come back and also recommend to others

Beautiful apartment .

Great size and very clean. The kitchen is extremely well equipped. it was very nice the gifts that were left as in the Prosecco with chocolate and a shopping bag that was especially thoughtful. It was also nice to have a Christmas tree up. Great location & would highly recommend a friends and family

We loved Moonsail.

The accommodation was spacious and clean with good facilities, I especially liked the jacuzzi bath! The location was quiet and in a good position for getting about. Very near St Ives but not actually there so no parking problems. Nice touch of wine, chocolates and fresh flowers.

Wonderful stay .

Hosts thought of everything. Beautiful apartment . Would definitely recommend . Thank you for everything it was amazing

We had a wonderful week in this beautiful property

This property was perfect for me & my fiancée just what we needed for a week’s break away in a perfect location.

The property has everything you need & is well set out from the nice balcony at the front to enjoy a morning coffee watching the sun come up to the private yard out back with comfy ratten furniture & BBQ. This is a perfect sun trap for sunbathing. The jacuzzi bath is also perfect after a long day at the beach. There is also a utility room & kitchen with everything you need to rustle up perfect meals. I’m gutted I’ve had to put a small issue about this property but it’s something what needs addressing. You really need to get on top of your cleaners. They’re the only thing letting this property down. As looking at previous reviews. People have said about pet hair. Well when we arrive everything was clean apart from the floors we had to use the hoover to hover up all the dog hair what you could see under the sofas & around the edges. I know this is a pet friendly home but this really needs addressing has there’s been a couple of people mention it now. Other than that we loved our stay & would love to come back if the issue is addressed.

Loved our stay.

It’s a beautiful apartment. I couldn’t be even see the sea from my bed. Jacuzzi bath was a treat. Fantastically kitted out. Worked out a 10 min walk down the road to the beach. About 25 min walk into St Ives. Tesco superstore 5 min walk. Can’t rate it highly enough. We had a fabulous holiday

Moonsail is a great apartment and well equipped for a short break for 4 adults and a dog, loved the location especially the sea views which were unexpected!

Only small negatives which surprised us was no hand soap provided in any bathrooms or kitchen, unusual in a rental since covid. Would have been lovely if the outside space at the back had been freshened up/cleared of leaves upon arrival but it was fine overall. A 2nd set of keys would be a great option.

It’s a lovely place to stay.

Great location, comfortable with great facilities and very comfy beds. I’d urge the owner to stay in it from time to time as some little tweaks would make it even better eg toiletry holder near bath / shower. The garden was a disappointment for the dog as I expected the grass area which appeared in the listing. All in all though a very pleasant stay and I’d return for the location and views.

In the advert it said enclosed garden but it isn't enclosed which meant our dog could get out in to the carpark area.

Under the furniture in the living room there was dirt, dust & pet hair, I had to pull out the furniture to vacuum underneath the furniture to clean, the cleaners need to do this when preparing the property

Loved our second stay at Moonsail and have booked for next year!

Beautiful apartment with everything we need Loved the Christmas Tree this year too X

We had a lovely stay at Moonsail apartment in Carbis Bay, even better than we anticipated and had everything we required for a pleasant stay thanks.

Feedback: Torches had no batteries, maybe supply rechargeable torches. Patio doors from main bedroom would benefit from a deep clean around the frames as they are getting black mould growth. We couldn't find the recycle bags as they were not by No5 wheelie bin. Hope that helps and and thanks again for a pleasant stay.

We first stayed at Moonsail 6 years ago and loved it.

The location alone was fantastic but the property was extremely comfortable and the fixtures and fittings were top notch. This time however it was clear the fixtures and fittings had not changed or been replaced over the last 6 years and some were rather tired. A shortage of crockery and glassware being particularly of note and the cutlery was a bit of a Mismash. The Sky box had to be rebooted three times in the week we were there as it kept losing its channels. Overall though, still a lovely property in a great location and we will probably book again.

It was our second stay & we were really pleased with the facilities again.

it was very well appointed & clean. The gifts on arrival were much appreciated. Just one thing the door to the second bedroom really sticks.

We had a lovely holiday in moonsail.

Very clean. Comfy bed and good showers. Light and airy with good outdoor space and a private parking spot. Bottle of wine and flowers were a lovely suprise. After long days out in lovely weather it was a treat to return and relax in the evenings. Great location. Already booked for 2025. !

Lovely flat in a fantastic location, with the additional benefit of being pet friendly.

Our only problem was the Spinnaker parking, with both residents and holiday lets double parking in single spaces. The residents whose parking was directly behind our allocated space had visitors staying and so parked their two estate cars directly behind ours blocking us in. Frustratingly, they rarely answered their door and on the one occasion they did, had been drinking and told us they were unable to move their car. Although they did the following morning, they then still continued to park there! Worth noting for anyone who plans to use their cars a lot. With this in mind and yet another huge price increase for next year (we understand costs increase but it’s doubled in 4 years) we just don’t think it’s worth the money anymore and so sadly won’t be returning to this area for the first time in over 20 years of holidaying there.

This is absolutely a beautiful property.

We have stayed here a number of times. It would be nice to be able to hose the garden and the back. A few more utensils and a tumble dryer. A bin in the smaller bedroom other than that it was perfect.

Lovely 3rd visit to Moonsail.

The apartment is in a great location and beautifully appointed with everything you need and great outside space too. Can’t wait to return !

Fabulous property in a great location.

Loved every minute of our stay and can’t wait to return.

Fabulous!

The only thing I didn’t like was having to leave! This apartment was spotlessly clean, spacious, well equipped, furnished to a high standard and has sea views. The beds are comfortable. It’s a short walk to the beach, however, the road is very steep, which is something to consider if you have any mobility issues. The apartment is perfectly located to explore the area. We had our food shopping delivered (as we do at home) but there is a decent sized Tesco close by and we spotted most of the big supermarkets within a short drive. We usually make a point of staying somewhere different every time we come to Cornwall but we would happily return here. I would recommend it to anyone.

The property was very very good - very well equipped - living rooms, bedrooms, bathrooms ideal - outside area very handy The only slight negative was the cleaning team arrived at 9.

15, waiting outside for us to leave and although we would have been easily out by 10.00 we felt under a little pressure - never had this in all the times we have stayed in St Ives (have been for the last 20 years) But overall thank-you for a very enjoyable holiday

We have been visiting and staying with you for a few years and are always happy.

Very nice property, just one small point Comments made in visitors book,not been acted on I.

e loose toilet roll holder, salt and pepper pot would be useful. I suggest your cleaner or handy man read it sometime,as its a great way of picking up feedback

Such a beautiful place, everything you need.

Have booked again

Thank you for letting your wonderful apartment.

Beautifully set out, like a home from home with everything we needed. Clean and comfortable. Guests treats a welcome touch especially the dog treats :) Would happily stay here again. Just a couple of small things, couldn't find salt and pepper pots, toilet roll holder in loo kept slipping, grab rails needed in bathrooms. Thank you again for our wonderful stay. Highly recommend x Deb O'Neill, 28th Oct to 4th Nov

The cottage was lovely and very comfortable.

We arrived late as there was disruptions on the trains so the welcome pack including wine was very much appreciated. We stayed in and cooked a couple of nights and the cottage had everything we needed in the kitchen. It was in a good location for walking to local eateries and we loved La Casita (we visited it twice as my husband loved the Paella) and we also had a lovely meal at the beach club restaurant down in the bay - but watch the wine prices! We would definitely recommend this property to anyone thinking of staying.

This was our second stay in Moonsail and once again we are very pleased with this property.

It has a great location near the beach and a very pleasant walk takes you to St Ives. The apartment was clean, bright, modern and well equipped. A very nice welcome pack was waiting for us on arrival.

The hand basin in the shower room was blocked and the tap had to be held still with one hand in order to turn the tap either way.

The basin became disgusting to use. There was no signal from Carbis Bay - which is something Sykes must be aware of. I borrowed a computer to send an email and my phone number so that I could be texted. We received the normal automated reply acknowledging the receipt of our email and nothing further for the rest of our stay. There is nowhere in the shower to put soap, shampoo or face cloth, which all have to be juggled while taking a shower. When paying the equivalent of a month's rental for a family home, you do expect everything to be in working order! Most businesses use texting as a way to be able to contact even when phone reception is poor. Sykes needs to move into the 21st century.

We booked a week at Moonsail with our dog.

The apartment was beautifully appointed and met our expectations. I agree the path down to the beach is steep but it’s expected to be as we are in a bay. The beach at Carbis Bay & Porth Kidney were stunning, particularly the latter as it’s open to dogs all year round. What you don’t get at Porth Kidney is the facilities such as toilets / refreshments or parking. We walked the 3km south coast trail path and back to the apartment or parked at the church in Lelant late afternoon. I would thoroughly recommend Moonsail to dog owners as all needs catered for. Thanks Carbis Bay Holidays, we will be back!

A lovely apartment set in a perfect position.

Short walk to a beautiful beach and to St Ives. The kitchen had everything you needed and having a washing machine and BBQ was a bonus. I would recommend this apartment and will be coming again to stay. Thank you!

The yard outside had a pizza oven and a BBQ both were both not fit to use and unfortunately the yard floor needed a good hosing The apartment was excellent we had the electrician who-sorted a new fan quickly in one of the bathrooms The literature states a short walk to beach we found it very steep and the return walk was very taxing for older people Very good for Tesco etc

Very comfortable and well equipped, even for the dog.

We all commented on how comfortable the beds were and the quality of the furnishings. Up to the high standard we have come to expect from Carbis Bay holidays. Initially I was a little concerned about the dog and cream carpets in the hallway and living room , however they were spotless and the availability of a very efficient vacuum cleaner meant we could clean up as necessary. Outside space was bigger than expected and the sofa seating an unexpected bonus. I’d like to suggest an additional blind or curtain at the French doors in the main bedroom as the folding blinds are very thin and the sun rises on that side of the property so it was very light in the room shortly after 5am. A thoroughly enjoyable stay, only wish we’d booked for longer.

We have been visiting for a few years now and will continue to do so.

We love the area and the walks are amazing, this year we were disappointed with the welcome pack, in previous years we have had poo bags for the dog, scones cream etc but none of this was there this year.

WOW ,what a beautiful place ,had a bit of anxiety at cream carpets through out with a black Labrador n beach walks!

Would definitely recommend,it's convenient for everywhere n wanted to stay there to cook as kitchen is way better than mine! ,It's on the list now! Will definitely return some day, thankyou so much ,you do need to take own condiments n fairy as they ask you to take everything home,but was a Tesco close by for everything but no biggy , didn't want to leave xx

A beautiful apartment.

Could not fault. The owners have thought of everything. Ideally situated too. A 10 minute walk to the beach. Highly recommended.

Very nice apartment.

Good location within walking distance to the beach. Generous sized , clean, good tv. Have stayed in Carbis Bay a lot over the years and this apartment is right up there in terms of the best we have stayed at for the price paid. Not a fan of leather sofas ( bit small). Other than that would definitely use again. Probably the worst weather I have ever had in Cornwall

A very comfortable and pleasant apartment which is located in a wonderful position close to the stunning beaches of Carbis bay.

So nice that it is pet friendly.We thoroughly enjoyed our stay here and felt very welcome. We also really appreciated the personal touches such as the local biscuits, fruit juice and doggie treats which were waiting for us on arrival.

Had everything we needed and clean and cosy.

It would have been nice if the faults we found ie no shelf for drink in the fridge door.

Dirty back yard squeaky fridge door. Dirty cutlery chipped cups and plates. Dusty head board in the main bedroom . If these had been resolved before our stay it would have been amazing. Easy to fix faults that should never have happened. The office did sort what they could which helped. If these things were fixed it would have been 5 stars all the way.

I could not fault this property at all the location is brilliant for both Carbis Bay and St Ives.

The property is spotless and the additional seating outside (which is not pictured) is a real sun trap and really added additional value on a warm day. It really was a home from home and I would definitely recommend.

Overall a beautiful apartment with high quality fixtures and fittings in an ideal location.

The welcome pack was a nice touch. However, there were a number of issues we need to bring to your attention: The twin beds were not pushed together into a double as requested when booking. There was no Nintendo Wii games console, controllers etc as stated in the accommodation details. The washing machine was very dirty with gunk and mould. We had to clean the drawer and door seal then run a hot wash before we felt able to use it; not something you want to spend time doing on holiday! It may be beneficial to put a notice on or near the machine requesting that the drawer and door be left open after use to allow it to dry out. Also for the machine to be regularly checked and cleaned. It was stated that a hand towel, bath towel and bath sheet would be provided for each guest but there was only a hand towel and bath sheet. There were complimentary toiletries for three guests rather than four. The bottom of the blinds in the main bedroom were dirty/mouldy and one of the plastic tabs was broken. The wire racks on the barbecue were rusty. We have been staying in self catering accommodation in Cornwall, and throughout the UK, for many years. This was our first time with Carbis Bay Holidays and we were disappointed that we found it necessary to have to bring these issues to your attention.

Accomodation and facilities second to none will definitely book moonsail again.

Only negative thing we would say - getting in accomodation at 4pm and having to leave at 9am should be reviewed as covid restrictions have now finished. We travel from sheffield 6 hour journey - would be much better to get in for 2pm and leave at 10am particularly if a short break. Thankyou.

Moonsail is a beautiful apartment with everything that we needed.

Very comfortable, modern and spacious. Beautiful views of the beach and the sea. Exceeded our expectations. A good time had by all. Would highly recommend.

Very well equipped, modern and comfortable and a great location.

Access to the enclosed courtyard was a bonus for our dog.

We had a amazing week at Moonsail considering it was January we were very lucky with the weather daily walks on Carbis bay beach.

Several walks into St Ives along the coastal route. Felt fitter after the week very steep hill on the return walk but well worth it. Moonsail was a beautiful place to stop in very comfortable, we loved the jacuzzi bath. Lovely welcome gifts,it felt like home it had everything you could possibly need including a fan which my daughter uses every night. Would definitely come back.

The apartment was lovely!

Clean and with everything we needed. We were a little confused by the instructions about where to leave the bed sheets as we couldn’t find the red laundry bags anywhere or the padded envelope for the keys so we just did what we thought was best.

This property was one of the best we stayed in first class facilities.

Another fabulous holiday at Carbis bay.

We have stayed in a number of properties over the last 7/8 years and Moonsail was one of our favourites. It was very well equipped with everything you could need and more. A short walk down to the beach but a bit steep on the way back up but to be expected in Carbis bay. Sadly this may be our last break in Carbis bay as the prices have increased about 2 1/2 times for next year on this years price which does not seem justified as still only getting the same property.

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A Wonderful, large and overall comfortable property. Would like to point out a few minor issues. The kitchen tap was dripping from the minute we arrived. Thus should have been reported as I'm sure the cleaners would have noticed. The kitchen bin was an issue, with the lid closing. The plastic catch was bent and eventually snapped, through wear and tear. Poor quality bin, compared to all the other appliances and equipment. The lighting to the large bathroom mirrors could be improved to allow shaving and applying makeup. The shower screen wasn't particularly clean upon arrival nor was some cutlery. ( A fork was filthiest). Given the 8 hour cleaning window of 9am until 5pm this should be 100% spotless). We haven't had any previous issues with our carbis bay holidays in the past. Whilst the above points are negative, the overall experience was still very good. Kind regards Sean

"We had a great time at Moonsail the property was lovely very clean and spacious and every gadget you could think of which added to thoroughly enjoyable week. All the little extras Carbis bay holidays put in was a lovely touch." J. Conquer

"We enjoyed our stay at 'Moonsail' very comfortable and warm, lovely location and views. We followed one of the recommended walks in the 'Moonsail' information pack and took the coastal footpath to Lelant. Had lunch at the Badger pub. Then caught the train back to St.Ives to finish the day off. Another day we drove to Truro one of our favourite Cornish towns and got the River Fal to Trellisik? and spent an afternoon in the gardens. On Friday the only rainy day we visited the Eden project. Well worth giving a day to. We would be happy to stay at 'Moonsail' again and enjoyed our stay. There is parking for a large car and the supermarket is also very handy for supplies." G. WIlliams

"We have been coming to the St Ives area for the past 11 years and absolutely love it. We have stayed in Carbis Bay Holidays properties before and would highly recommend you. Moonsail was spotlessly clean and a lovely apartment, so comfortable we didn't mind staying in." C. Topham

"We enjoyed our trip to the Minnack Theatre. We were surprised we were allowed to take our dog into the Theatre as well, which was fabulous. We also drove to Lizard Point and had a pleasant stroll down to the old lifeboat station before enjoying a proper Cornish Pasty for lunch. During our previous stays we have also visited Trebah Gardens, St Michael's Mount, Sennen Cove and Mousehole Penzance is always a good trip to wonder around the shops and while away a few hours. Although we live in Cornwall, we just love St Ives and its many beaches. I have some fantastic scenic photographs. We enjoy the train ride into St Ives, even the dog! Everyone is extremely friendly and welcoming. The Sheaf of Wheat and the Sloop Inn are our favourite dining experiences." N. & M. Wood

"The Moonsail property is very comfortable and well located for all the beauty the surrounding countryside provides. It was ideal for a couple with a little dog and provides all that is needed for a very comfortable holiday." K. & S. Perrin

"Just wanted to say thank you so much we had a fabulous time at Moonsail. We had stayed with you before and returned to you because of the high quality of the apartments. We could not fault anything it was pure luxury and will certainly be back next year." S. Last

"The apartment was clean and had all the amenities we would expect. The cream tea and Easter chocolate was a nice welcome and the information pack was really good. Our favourite attractions of the week, the beaches (obviously), The Geevor Tin Mine in Pendeen which was really interesting, The National Maritime Musuem in Falmouth was excellent and was great as next to several restaurants overlooking the estuary. We had an excellent lunch at Blas Burgerworks, The Porthminster cafe was also excellent for dinner." K. Cuerden

"Standard of accommodation - very pleased. The nicest we have stayed in. No problems with the cleanliness, All in all, we wish we had booked a 2 week holiday." M. Gettings

"We had an excellent holiday in Moonsail, the standard of accommodation was superb. We were impressed with many places and attractions in the area such as the National Seal Sanctuary in Gweek. We enjoyed the coastal walk into St.Ives and the coastal walk to Lelant in the other direction. We ate at several restaurants but were impressed with Saltwater." L. Sanders

"We enjoyed our holidays at Moonsail very much, the flat is luxurious, comfortable and modern with a very nice and fully fitted kitchen, a fantastic bbq place and lots more. Our favourite places in the area of St. Ives were the beautiful beaches in Carbis Bay, the fantastic coast walks and the amazing gardens. We also liked trips to Roskilly's Farm, which is such a warm place and to the Minack Theatre." U. Rosenski

"We had a fantastic time and Moonsail was fantastic - a real home from home. Everything about this booking has been simple and good value , thank you for making life easy and our holiday on we will never forget. With 2 small children we didn't get to experience the local restaurants much although we did enjoy the beach cafe in St Ives ast the end of the coast walk (which was stunning). We visited The Camel Trail with our bikes and it would be useful to have some information about that in the flat. We also visited many of the child friendly attractions in the local area but the most enjoyable was Lappa Valley Rail." R. Houston

"We had a great time at Moonsail. It was clean with the fixtures and fittings to a good standard. A real home from home. The location was ideal for St. Ives and general touring. With the weather being so good last week we enjoyed all the local walks, the best being around Godrevy. All in all the best holiday we have enjoyed in England for a long time and we will definitely revisit. Many thanks." M. Howard

"Moonsail is an exceptional property. The owners have put a lot of thought and care into furnishing this luxurious apartment and we had a very comfortable stay there. The flowers were welcoming and we really appreciated the Cornish cream tea, they were a lovely touch. We particularly liked the thought the owners had put in for entertainment, our children loved the Wii and we had some good nights playing the traditional family board games and watching the DVD's." A. Thompson

"We really enjoyed our stay in Moonsail. The accommodation definitely exceeded our expectations and was very clean. With all the added luxuries we felt that we were staying in somebodies home for a week! It was not like the usual holiday accommodation as it had everything from the Wii (which the kids loved) to the spa bath and the comfy beds!!" G. Hamer

We had a lovely holiday at Moonsail, its a great apartment kept in great condition. It was clean comfortable a real home from home and the outside space is a real bonus in fact so good we have re booked for next year!

“Lovely apartment. Real home from home.” Mike, Elaine & Luna.

“Beautiful place to stay. Everything really comfortable and clean. Many thanks” Newall family including “Zippie”

“Had another fabulous week here at “Moonsail”. Bed much improved. Thank you. Thank you Alison. Lovely and clean, as usual. See you again soon. x” Sally, Karl & Rufus.

“Absolutely perfect! Stunning apartment. Now the trees have been cut back you can see the sea! I would like to thank the owner for allowing owners to stay in their beautiful property. It rare to find such a fantastic property that accepts dogs. That is why we come back to Moonsail every year. Thank you. x” Claire, Jon & Paris. Derbyshire

“Beautifully presented and equipped. Thank you for welcome items and for being able to bring Eddie. We have all enjoyed the beach below St Uny church, which is also interesting.” Diane and John and Eddie. Salisbury

“We had a lovely holiday at Moonsail.” Max (aged 7). The Thomas family.

“We enjoyed a very comfortable stay at Moonsail – very well equipped and lovely location.” Astley family.

“Lovely apartment, fantastic location for coastal path or bus to St Ives. Nice balcony for morning coffee and great to have enclosed garden. Thank you. X” Graeme, Jacqueline & Harley.

Super week in Moonsail. Perfect location and the garden and courtyard were great for the dog. We enjoyed our week so much that we have already booked two weeks for next year.” Harry, Bob and Mica (11 month G.S.D)

“Great stay once again. Love it here, very clean, home from home feel, see you next year!.” Wood family and Herbert.

2nd Visit and just love this place. Really warm and cosy. Very well equipped. Lovely walk down to Carbis and into St Ives. We will be back next year.” Paul, Louise, Sennen and Dudley.

Carbis Bay is beautiful and we love visiting

"We have stayed at Carbis Bay 3 times now and every visit has been joyful. There are plenty of facilities in the apartment, the kitchen is always fully equipped and parking is easy. "<br/>Emma Parvin

Spectacular

"This is an absolutely amazing property we loved it. Lovely and spotless smelt so fresh . Lots of space for are little dog. I would give this a 5*. We have booked with Carbis Bay holidays for years and they have never disappointed us we shall be booking again soon for October and next July. A big thank you especially to Alison the housekeeper. X"<br/>Antonia Rodriguez

The property exceeded our expectations

"The property was very clean and the welcome pack was appreciated, We look forward to our next stay at this property."<br/>Mr & Mrs Champ

Wow we have had an amazing to week stay in this beautiful apartment.

Absolutely spotless. This is the third time we have stayed here and we have already booked for two weeks next year. The housekeepers are fabulous, very polite and professional. Great stay.

We've had a wonderful week here at Moonsail.

Perfectly spotless apartment with all the comforts and equipment needed. Very quiet and great location. We'd love to stay again in the future and will recommend to others. Thank you.