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"Poor response or assistance from owner when we raised issue with television and Wi-Fi."
Raised complaint with Sykes and poor response. Left property after 4 days as terrestrial tv was even unwatchable. Final straw was he arranged to come over the next morning early so we set alarm to be up to meet with him and he didn’t arrive. Considering he only lives next door it was unacceptable.
We are very sorry this happened- Trevor was waiting outside and as curtains were drawn he wasn’t sure what do. Unfortunately due to the weather and a breakdown in the internet this all this affected the TV. It also happened to be over the Christmas week when everyone was closed. It was all fixed by the Wednesday afternoon but this was too late. We are really sorry it spoilt your holiday.
Property Owner
Reviewed by Barbara2.5★Dec 2023
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"This is the best property that we have stayed in with Sykes Cottages."
It is sympathetically restored to a high standard, beautifully maintained and with a decent garden too. Has all the mod cons.It is within walking distance of Tintagel, see the Castle and other attractions. Small supermarket there as well, with places to eat in the village. Enjoyed my stay enormously.
So happy you had a wonderful time. I hope you return soon.
Property Owner
Reviewed by Debbie5.0★Sep 2023
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"Perfect place for us and our dog."
She loved the garden. Lovely to be in the countryside and still be able to see the sea . A great holiday base ,extremely comfortable and clean . Cannot wait to visit again.
Reviewed by Alexis5.0★Sep 2023
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"We had a fantastic stay, everything that we needed was available, Trev and Lindsay had thought of everything to make our stay as comfortable as possible, with a well appointed kitchen to enable prep of meals when not eating out."
A beautiful old building and lovely location making this a relaxing holiday, good location to to see the sights. Magnificent beaches, harbours/villages and lovely countryside. Easy to sample the famous cornish cuisine, we would certainly recommend Downrow Barn without hesitation
Reviewed by Stephen5.0★Aug 2023
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"Had a fantastic week staying at Downrow Barn."
Accommodation was perfect. Trevor made us very welcome and the cream tea was a lovely touch. We will definitely return.
Reviewed by Diane5.0★Aug 2023
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"The owners where perfect , helpful and very nice people, the photos do not do this property justice , it is far better in reality than as advertised."
Reviewed by Brian5.0★Jul 2023
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"Beautiful cottage, the photos don’t do it justice at all!"
The cottage had everything you’d want, or need, for a great holiday. Well equipped kitchen, lovely lounge area, with a good sized TV, a very comfortable bed, the dressing room was a surprising bonus! Plenty of parking right in front of the cottage, and a pretty, fenced, dog friendly garden, with a nice little patio, that is the ideal sunset watching spot! Open fields to the side of the garden, with very friendly cattle on some days!
Reviewed by Rosemary5.0★Jul 2023
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"Had a lovely week staying in the barn."
Well equipped and comfortable. Would recommend this place 100%. The welcome pack was a lovely gesture and gratefully received. Will definitely book again when staying in the area.
Reviewed by Clive5.0★Jul 2023
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"Downrow is a fabulous place."
The barn had everything we needed and more for our stay. The cream tea and other local goodies on arrival was a lovely touch. The bed was super comfy. The garden is perfect for watching the sun set over the sea. We did some lovely walks from the property and explored places further afield by car. 100% recommend Downrow.
Reviewed by Sally5.0★Jun 2023
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"Wonderful place to stay, we loved the Barn as so cosy, Trevor made us very welcome and was so helpful."
The area is ideal for exploring, we enjoyed Bude with it's fantastic canal, which is lovely and flat for walking by, wheelchair friendly and good places to eat. We had one of the best holidays we could wish for.
We are so happy you had a wonderful time. We are hoping you will come again xx
Property Owner
Reviewed by Jenny4.7★May 2023
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"Beautiful place and location."
We were the first to stay for the year, so it took a little while to warm up the place. We will definitely stay again.
Reviewed by Tina4.7★Mar 2023
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"Excellent barn conversion."
Perfect for cosey retreat for two. Wonderful comfy bed. Warm and welcoming. A lovely welcome pack awaited us with a friendly unobtrusive hello from the owner. Beautiful view from garden. Everything about the cottage and where it was situated was just perfect. We will be back. We now have two favourite cottages thanks to Sykes and wonderful owners that share their properties
Reviewed by Barbara5.0★Nov 2022
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"Downrow Barn exceeded expectations."
A perfect stay for 2 adults and a dog ..a very generous welcome pack was waiting for us including fresh scones and homemade jam. The cottage was very clean - we cooked for ourselves each evening.. the kitchen was extremely well equipped.
Warm , comfortable and excellent position for exploring North Cornwall.
Highly recommended- would stay again.
Reviewed by Catherine5.0★Oct 2022
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"Downrow barn is lovely, it has been renovated beautifully to a high standard and is well equipped."
There were a few little things that could be tweaked and we fed that back to Trev. Please do not feel that inaccuracy of description or directions to the property are anything to do with the owner, he has tried to get them fixed but Sykes have done nothing. If you use Google maps to find the property you will end up on a farm further down the road.
When we arrived at the barn there was a lovely welcome pack of local produce. Trev popped round when he got home from work to make sure everything was OK. The location is brilliant, and we definitely go back.
Reviewed by Lynn4.1★Oct 2022
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"Decorated and maintained to the highest standard."
We were delighted to have a choice of duvets to suit everyone’s needs. The welcome package was carefully put together with local produce which was lovely. We thoroughly enjoyed our 3 night break in this accommodation and it is well situated to enjoy many of Cornwalls beautiful countryside and beaches.
Reviewed by Jacqui5.0★Oct 2022
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"We had a wonderful stay at Downrow Barn which has been very nicely converted."
We were met by the hosts who are very friendly and welcoming and left us a lovely welcome pack. The kitchen has everything you need, bathroom has shower & slipper bath, spacious bedroom with a super king size bed. Lovely sea views from the garden. The WiFi worked perfectly. Tintagel is a pleasant 20min walk away, with places to visit and eat & drink, the coastal walks are just amazing, we walked to Boscastle and got the bus back. Thanks so much, we will return.
Reviewed by David & Wendy5.0★Oct 2022
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"From the great welcome, cream tea and Cornish cider waiting for our arrival to the very end this was a great property."
Big bedroom and dressing area, great bathroom with an excellent shower, so sadly lacking sometimes. To a well-appointed kitchen with dishwasher a great bonus. The patio is great, and you can watch the sun go down across the sea, the calves were good company!! Both Trevor and Lindsay are nice people and made sure we had all we wanted. Would recommend this to anyone. The dog also enjoyed her stay also.
Thank you so much for your feedback so pleased you had a lovely time. It was great having you stay.
Property Owner
Reviewed by Jim5.0★Sep 2022
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"Excellent property extremely clean and well presented."
All facilities required were available. Privacy within handy reach of local places of interest.
Reviewed by David5.0★Sep 2022
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"We had a lovely week staying in Downrow Barn."
After a long drive from Liverpool the tea, scones, jam, biscuits etc and milk in the fridge where much appreciated. The barn was in a rural location and was so peaceful, it was well equipped, had the comfiest bed and the secure garden was ideal for our dog to enjoy. Sitting outside watching the sun set over the sea was beautiful. Trevor and Lindsay where very welcoming and it was lovely to meet them. Would definitely recommend a stay here.
Julie & Ian
It was great meeting you so pleased you had a good holiday x would be lovely to see you again. Trev
Property Owner
Reviewed by Julie5.0★Aug 2022
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"A lovely clean and private cottage."
In a peaceful setting but convenient for Tintagel and nearby beaches. The hosts were friendly and helpful. I'd love to visit again
Reviewed by A4.7★Aug 2022
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"We had a lovely stay at Dunrow Barn the Barn was clean & well equipped."
The Wi-Fi worked well & the hob worked although it could be a bit tricky to get the pan in the right spot but we were able to use it every day. I would highly recommend this property as it has all the comforts an idyllic location with many places to visit within a short drive.
Reviewed by Barbara5.0★Jul 2022
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"What a little GEM!"
!
The barn is set in a quiet area within easy walking distance of Tintagel and the beach...and great access to the coastal path..
The barn has a lovely huge comfy bed ..slipper top bath,,fluffy towels..and very well equipped throughout,,and a secure garden...
The welcome groceries and note left was a lovely gesture..
And the owner was there on our arrival to apologise about the lack of internet which was sorted during our stay.
So pleased you enjoyed your stay and enjoyed the welcome pack. Sorry for the delay in responding to your feed back we are very grateful for your comments. Trev
Property Owner
Reviewed by Philip5.0★Jul 2022
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"Lovely cottage superb host"
Thank you for your feedback pleased you enjoyed the cottage.
Property Owner
Reviewed by Deborah5.0★Jul 2022
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"It was a very nicely decorated and comfortable cottage with a beautiful garden overlooking the sea at Tintagel."
Unfortunately there was no internet access, and even though it didn't bother us too much the owners should have been honest about this before our arrival. We cannot fault the hospitality upon arrival and the "treat box" that had been prepared for us. My husband and I have stayed in other Sykes Cottages where there's been a folder with information about the workings of appliances, and a brief overview about the local area. Unfortunately, we couldn't get the hobs on the oven to work properly and are not familiar with heat conducting pans and saucepans. Suffice to say we ate out every night, as to plough through instruction manuals to understand the workings of equipment was not our idea of a holiday!! we ended up heating things up in the microwave. This would've been a problem if we'd been staying at the barn for longer. An ironing board, iron and hairdryer would've also been a useful addition. Apart from this my husband and I did enjoy our peaceful and restful stay in this rural location. I hope our observations will be useful for the owners, and if these small improvements were made this would be a very sought after little nook.
Thank you for your feed back I am so sorry about the internet I had put money onto the dongle and I did ask Trev to check with you wether it was working but he forgot to ask. I have now got dongle on unlimited data - it’s really frustrating for us as we have been promised broadband for the last 7months. The iron ironing board and hairdryer are in the Amazon shopping basket and will be ordered today. Once again I can only apologise for the hob - I think it’s a safety feature I think you need to fill up the saucepan and then switch it on but not check. I will definitely take you views on board. Thank you for your feedback. Kind Regards
Property Owner
Reviewed by Jennifer3.8★Jun 2022
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"We could not tell you what a wonderful stay we had at the barn."
So quaint,quiet and idyllic. The barn was so comfortable very well equipped. Lindsay and Trev kept us updated on everything we needed to know. Communication was 1st class. We would highly recommend a holiday here. Lots to see and do. Beautiful walks. We will definitely be returning we didn't want to leave.
Hi
So pleased you enjoyed your stay, looking forward to seeing you again. You were great guests.
Property Owner
Reviewed by Tracy5.0★May 2022
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"It was one of the nicest places we have stayed in ."
. Everything you needed was there...Love all the little extras...Very quiet and peaceful...
Pleased you had a lovely time, thank you for your feedback.
Property Owner
Reviewed by Francesca5.0★May 2022
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"Downrow Barn exceeded all our expectations."
It was very well equipped, spacious and comfortable. The location was a rural idyll, so quiet and peaceful but within easy reach of the area’s many attractions.
We can’t wait to come back later in the year.
It was lovely to meet you so pleased you had a great time. Looking forward to seeing you again.
Property Owner
Reviewed by Geoffrey5.0★May 2022
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"Excellent cottage great break lovely location very well decorated and little gift of biscuits tea milk was a treat."
Owners very friendly and great communication. Would definitely use again
pleased you enjoyed the treats, thank you for choosing Downrow Barn to have a break.
Property Owner
Reviewed by Nigel5.0★May 2022
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