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Quay House

(Ref. 1114234)

Charlestown, Cornwall Show on map

4.8

About Sykes tick ratings

Our Property Experts award tick ratings to the property during the initial onboarding stage, before they are added to our website. While tick ratings vary, they are all based on the same fundamental standards.

Simple, practical, no frills.

Well presented and well run.

Good level of quality and comfort.

Excellent standard throughout.

Exceptional standard with a degree of luxury.

Sykes rating

  • 7 Guests

  • 4 Bedrooms

  • 2 Bathrooms

  • Pets: Yes

Features

  • Hot tub
  • Off road parking
  • Garden / Patio
  • Pub/shop < 1 mile
  • Dishwasher
  • Seaside
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities and Maintenance
  • All reviews
  • property (14)
  • lovely (11)
  • location (10)
  • hot (10)
  • all (10)
  • house (10)

25 Customer Reviews

  • "We had a lovely long weekend stay at the Quay House, it had everything we needed and more, we would highly recommend this property."

    Really appreciated the cream tea and other items left for us. Nice garden with plenty of seating, the hot tub was such a nice touch. Handy for everything in Charlestown.

    Thank you so much for your lovely comments. We hopefully look forward to you staying with us in the future. Property Owner

    Reviewed by Lesley5.0Feb 2025

  • "What a Wonderful Clean & Spacious Property."

    Well equipped with everything you could want for your holiday. Ideally located in beautiful Charlestown. Highly recommended.

    Reviewed by Amanda5.0Nov 2024

  • "Lovely comfortable house in beautiful Charlestown."

    Had an issue with both TVs - one didn't work at all. Contacted the friendly owner who sorted issues out promptly the next day. The welcome folder did not contain any instructions for TV's, oven, heating, hot tub etc - this was mentioned to owner as we think it's essential to understand how things work and would have been really helpful. There was no BBQ available in outside space which we expected, didn't want to bother owner again to ask.

    Reviewed by Tina3.8Sep 2024

  • "Beautiful property with everything you need."

    Perfect location in a picturesque little town. Charlestown is so pretty and the local people really kind and helpful. The property itself was perfect for 4 adults, spacious and cosy, providing everything they we needed and more. The hot tub was a lovely bonus, set in a gorgeous garden. Definitely somewhere that we would return.

    Reviewed by Janet5.0Sep 2024

  • "Lovely property which was well equipped and very comfortable."

    We really enjoyed our stay.

    Dear Elise, Thank you for your lovely comments, and we are delighted you enjoyed your stay with us. Regards Sallie Property Owner

    Reviewed by Elise5.0Aug 2024

  • "Great property, felt very homely."

    It had all we needed for our stay. Perfect for our dog too with the enclosed garden and the hot tub was an added bonus. It would be nice to have a washing line or somewhere to dry the wet towels/swimming costume but other than that, we couldn't fault the property. Fab location with lots of coastal walks on your door step, and the choice of restaurants and pubs was ideal! We certainly tried a lot of them!

    Dear Virginie Thank you for your lovely comments and we are delighted you enjoyed your stay with us. I think you must have not noticed that there is a retractable washing line in the garden, and the washing machine has a combined drying feature. We look forward to seeing you again in the future Regards Sallie Property Owner

    Reviewed by Virginie5.0Aug 2024

  • "This is our second visit to Quay House and our 4th to a Sykes Property in the last year."

    We love this house it’s ideally situated, clean and well appointed. This stay we had a couple of maintenance issues but they were dealt with by the owner quickly. Luckily there were other options for us in the house. We sadly probably won’t be back to Quay House as our visits have been celebrations for us and our family together but we would recommend it to all. Enjoy it as we have.

    Thank you for your lovely comments and it’s a shame you cannot visit us a third time. Thank you for your understanding of the plumbing issue, and for allowing us to quickly remedy the problem. Regards Sallie Property Owner

    Reviewed by Lynn4.7Jul 2024

  • "Lovely cottage with a mini Dachshund secure dog friendly garden, yards from many ..."

    Lovely cottage with a mini Dachshund secure dog friendly garden, yards from many restaurants around the historic tall ship harbour, Thanks for a lovely relaxing stay

    Thank you for lovely comments, we look forward to seeing you again in the future Regards Sallie Property Owner

    Reviewed by Andrew5.0Jun 2024

  • "A beautiful cottage in an amazing location."

    Excellent support from the owner & a wonderful stay. Thanks so much :)

    Reviewed by James5.0Apr 2024

  • "Very comfortable and warm."

    Hot tub very welcome at the end of the day. Great location.

    Reviewed by Carole4.4Feb 2024

  • "Quay house is a wonderful place to unwind and relax."

    The facilities are superb and spacious with the added bonus of the hot tub. Great base for exploring Cornwall or just chilling and wandering down to the beach. Our dogs loved the garden and the under floor heating, which kept the house cosy and warm. One of the best home from home experiences.

    Reviewed by Robert5.0Feb 2024

  • "Truely magnificent!"

    Cottage is just a perfect blend of space, comfort and in a perfect location. The kitchen is very well equipped with utensils, pans and cutlery. Unfortunately for us, the Aga was out of action during our stay, so we sampled the excellent restaurants and cafes in Charlestown, all of which are within a 3 minute walk. The harbour and Coastal Path is a 2 minute walk away and perfect for walking the dog to Carlyon Beach and with the added bonus of a soak in the hot tub afterwards. We really did not want to leave and are already planning suitable dates for returning next year.

    Reviewed by Stephen4.7Nov 2023

  • "Cute house in a good position."

    Perfect for 4 people with a small dog. Appreciated the welcome gifts. Parking outside the house - easy walk into the village and good access to the coastal paths. Plenty of good places to eat & drink - can recommend Seaside, The Boathouse & The Pier House Hotel.

    Thank you so much for your feedback, it’s much appreciated. We’ve just gone live again for 2024 and would love to welcome you back to our lovely house by the harbour. Thanks again. Property Owner

    Reviewed by Tina5.0Sep 2023

  • "Quay House is a wonderful property, very spacious and comfortable."

    There were 7 of with 2 dogs and we never felt cramped. The garden was lovely as was the hot tub. Charlestown harbour, beaches, pubs and restaurants wee all a 2 min walk away. We had a wonderful week.

    Reviewed by Matthew5.0Jul 2023

  • "We had a very enjoyable holiday at Quay House."

    The property is located in a quite area of Charlestown, though still close to the main facilities on offer. On arrival we were provided with a very nice welcome pack. There is plenty of space to relax after a busy day. The kitchen had everything you would require on holiday, even the Aga was easy to use. The bedrooms were also spacious and comfy. Restaurants we recommend are Rebellion (just opposite the property), Pier House and The Boathouse all provided a very good choice of meals. We had plenty of walks along the South West Coast Path, which is easily accessible from the house. Places we enjoyed were Fowey, Mevagissey, Bodmin Jail. We were very disappointed with The Lost Gardens of Heligan, very expensive entry fee for what was on offer. We would definitely stay again at Quay House and highly recommended it.

    Reviewed by Andrew5.0Jul 2023

  • "A stunning cottage in the perfect location."

    We had a lovely week in Charlestown.

    Reviewed by Saskia5.0Jul 2023

  • "We have just returned from a very enjoyable 10 days in this lovely modernised traditional cottage in the perfect setting."

    Very handy for the town and harbour, plentiful amenities in the house the hot tub was well used and allowed us all to relax of an evening the kids loved it too! The beds are very comfy and the house had plenty of room for everyone - we were a party of seven with two dogs. The house was very clean and was very welcoming to return to each day. We used all the restaurants in Charlestown and never turned the Aga on. I would recommend this property 100%.

    Reviewed by Lynn5.0Jun 2023

  • "We had an amazing stay, the property is in a prime location with everything needed to ensure we were comfortable."

    It was like home from home (but with a better view!) we can’t wait to book again!

    Reviewed by Nina5.0May 2023

  • "A lovely well equipped cottage in an amazing location and generous welcome pack."

    The beds were lovely and extremely comfortable. The only slight issue we had was there were no instructions to operate the heating. When ‘rads’ switch is turned on on the timer in the kitchen they cannot be controlled by the room thermostat on the landing. When small bed radiator is turned completely off it still gets very hot. In order to the turn the upstairs radiators off you have to turn all the individual underfloor timers off in each ground floor room. And the Underfloor heating doesn’t work in the lounge. We didn’t contract the owner as we used a process of illumination as my brother in law is a heating engineer, however I think this needs attention. We were unable to work out how to get the terrestrial channels on the tv but this was not an issue but instructions would be useful.

    Hello and thank you for your lovely comments about the house. However, I’m confused that you say you didn’t contact the owner, as you did? You messaged me so I met you at the house, I also have texts from you thanking me for the assistance I gave you. I have never received similar comments relating to the heating system and Quay House is seldom unoccupied. Best wishes. Property Owner

    Reviewed by Patricia3.4May 2023

  • "Loved everything about the cottage and garden."

    Location delightful and good weather always a bonus. The house had everything we needed. Great service all round thank you

    Reviewed by Maggie5.0May 2023

  • "We cannot the fault the property or location and our small query with the owner was quickly addressed."

    Everything we needed was there, including a generous welcome pack for our arrival. Cooking on the Aga was a new experience, but with the help of the supplied cookbooks to identify the hotter and cooler ovens, it was a joy. Happy memories of a wonderful holiday.

    Reviewed by Susan5.0Mar 2023

  • "Quay house is a very comfortable holiday property."

    It is beautifully presented and has all the facilities needed for a vacation with friends. It is well positioned, particularly for eating out and it is a great base for dog walking. Despite the inclement weather the house was a lovely warm base from which to venture out.

    Reviewed by P5.0Mar 2023

  • "The only issue we had was there there were no instructions on how to cook on the aga, we tried but the temperature was not high enough, I know that the cooking experience is different however it took half an hour to cook part cooked bread and then it was solid and not browned."

    I did not want to explore the workings for fear of causing damage. Other than this is was an excellent property. Perhaps another form of cooking, apart from a microwave would be a bonus.

    Reviewed by Steven4.4Jan 2023

  • "A superb holiday cottage."

    Lovely unexpectedly large garden. Comfortably furnished with everything you could need.

    Reviewed by Felicity5.0Dec 2022

  • "The property was absolutely amazing!"

    Welcome gifts are such a nice touch and so well-equipped. We will be back. Thank you!!

    Reviewed by Samantha5.0Nov 2022

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Summary

  • Four bedrooms: 1 x super-king-size, 1 x super-king-size (zip/link, can be twin on request), 1 x double, 1 x single
  • Bathroom with bath, walk-in shower, basin and WC
  • Ground-floor shower room with walk-in shower, basin, heated towel rail and WC
  • Kitchen/diner
  • Utility
  • Sitting room with woodburning stove (decorative only)
  • Snug with woodburning stove (decorative only)
  • Central heating
  • Aga which is (decorative only), a underwork surface oven and separate hob, microwave, fridge/freezer, washer/dryer, dishwasher
  • 2 x TV, WiFi
  • Fuel & power inc. in rent
  • Bed linen and towels inc. in rent
  • Off-road parking for 2 cars
  • Enclosed rear garden with large lawn, decked area, furniture and hot tub
  • Two well behaved pets welcome
  • Sorry, no smoking
  • Shop 0.9 miles, pub and beach 0.1 miles
  • Note: There is a supplement of £35.00 per pet per holiday

The property

Quay House is a beautifully presented detached property in the heart of Charlestown in Cornwall, just a short stroll from the iconic Georgian harbour.

With its spacious interiors, private garden and bubbling hot tub, this four-bedroom home offers the ideal setting for a relaxed coastal escape with family or friends. Step inside to discover a calm and stylish interior, with light, neutral tones and thoughtfully chosen furnishings throughout.

The welcoming sitting room and separate snug both offer inviting spaces to unwind after a day exploring, each with deep sofas and decorative woodburning stoves (not in use), perfect for curling up with a book or a late night movie. At the heart of the home is the generously equipped kitchen and dining area, where you’ll find everything you need for holiday cooking.

Please note, the range cooker is for decorative purposes only, but there is a fully functional modern oven and hob provided.

From here, step outside and climb a few steps to the garden, creating an easy flow for inside-outside living. Outside, the garden is a true highlight, offering a high degree of privacy - a rarity in such a central location.

Discover a generous patio with garden furniture for alfresco meals, a large lawn for the kids to play, and a bubbling hot tub for a peaceful soak under the stars. Upstairs, you’ll find four beautifully appointed bedrooms: one super-king, one super-king (zip/link to twin beds on request), a double, and a single - providing flexible accommodation for families or groups.

A family bathroom with a bath tub and walk-in shower serves the first floor, while a useful ground floor shower room adds convenience for sandy beachgoers. Off-road parking is available right outside the property - an absolute godsend in this highly sought-after seaside village.

The home also offers a separate utility room and full central heating, making it a comfortable choice at any time of year.

Well-behaved pets are welcome too. Located just moments from Charlestown Harbour, fans of the Poldark series will love exploring the historic quayside and small beach.

There are plenty of pubs and cafes nearby to enjoy, and the popular sandy beaches of Porthpean and Carlyon Bay are all within easy reach.

Further afield, you’ll find must-see attractions such as the Eden Project, the Lost Gardens of Heligan, Fowey, Truro and Polperro. Whether you’re planning lazy days on the beach, coastal walks, or cultural adventures, Quay House is a superb base for your next Cornish holiday.

Note: This property has a Good Housekeeping bond of £450.

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Where you’ll be staying

CHARLESTOWN

St. Austell 1.5 miles; Eden Project 2 miles; Truro 16 miles.

A delightful and much sought-after coastal village of stone cottages and Regency houses, on the south coast near St. Austell. Famous for its collection of tall ships riding at anchor in the harbour, the shipwreck museum, excellent pubs and restaurants and easy access to the coastal path, Charlestown is the perfect holiday destination. It has even been used as a filming location, most well-known for appearing in Poldark. The area is rich in golf courses with Carlyon Bay and Porthpean close by. The picturesque fishing village of Mevagissey is 6 miles away by car, while the Lost Gardens of Heligan, several stately homes and gardens and the fabulous Eden Project are all within 5 miles, with Newquay and North Cornwall coast 17 miles away.

View more holiday cottages in Charlestown

Note: There is a supplement of £35.00 per pet per holiday

This property offers the following short breaks:

  • Winter