Gullsway: September Tide

15 Customer Reviews

• "Cottage is in an ideal location with excellent view of the beach but walking to the cottage from the parking means you have to walk through mud."

  Extending the concrete path from the parking would be enormously helpful as would having a much more substantial doormat inside the front door of the property otherwise mud is walked inside. As the property is for only 4 people having a washer dryer available rather than a dishwasher would be much more useful as it doesn't take long to wash up by hand for 4 people but there is nowhere to wash dirty clothes. Also needed are proper drying facilities inside for damp towels, swimming costumes, etc. There is only the tiny heated rail in the bath room and no room in the cupboard which houses the boiler.

  Reviewed by Jane3.4★Apr 2025

• "We loved staying here as the location is fantastic."

  We think this property is good value for money and would like to stay here again. Notwithstanding the above, September Tide required a good sweep on arrival, and much of the crockery and cutlery required cleaning before first use. Not sure what the cleaners are doing ? The water pressure is very poor, which made showering a bit fraught. The clothes-washing facilities are "rustic".

  Thank you for your feedback. We're delighted to hear that you loved the location and would like to stay again. We sincerely apologise for the issues you encountered with cleaning on arrival. We will be reporting this to our housekeeping team to ensure that these matters are addressed for future guests. Regarding the water pressure and laundry facilities, we appreciate your comments and will review these aspects to see if improvements can be made. Thank you again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future with an even better experience. - John Bray Cornish Holiday's on behalf of the owners. Property Owner

  Reviewed by Peter3.1★Feb 2025

• "The shower is the most needed for update, it gives hardly any water, which is a surprise since the taps are full force."

  The sofas are short but usable for 2 people, but would be a squeeze for 4. Beds very comfortable, it was clean, basic and warm.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. All suggestions/comments can be viewed by the property owner so these are appreciated. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Jill3.8★Jan 2025

• "Great property lovely views"

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Jane4.7★May 2024

• "Whilst property offered cosy ness and comfortable bedding and beds as well as lovely views it also had issues 1."

  Patio doors didn’t lock properly 2. Bathroom door hard to shut 3. Kitchen ridiculously short of decent China plates etc. also mugs placed in highest shelf so necessary to be tall to reach them 4. ABSOLUTELY NO HOUSE DETAILS LEFT SO TOOK AGES TO FIND WIFI AND ONLY DISCOVERED BINS OUTSIDE BY LOOKING 5. Property needs a bit of tlc sofas ridiculously small and we aren’t big people

  Thank you for providing us with your feedback in regards to your stay at Gullsway. Your comments are important to us and will be taken into consideration. We hope to welcome you back sometime in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Jean3.4★Apr 2024

• "It was lovely to return to September Tide after many years (when we used to stay when booking it with the other Gullsway properties for a large family group)."

  It is not posh in any way but we like that, and it has magnificent views over the sea. This year after all the rain everywhere was much muddier than it has ever been at Easter. The tarmac path by the main house down to the field towards the gate to the coast path was slippery when it was wet - not sure what it would be possible to do, except be aware.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Barbara5.0★Mar 2024

• "September tide Polzeath is in a brilliant location, basic, it appeared refreshed with new paint throughout."

  The parking and paths were extremely muddy and slippery, being on a slope, paving could be improved. We spent 2 weeks at September tide and was grateful for housekeeping dropping off fresh bedding halfway through our stay and for maintenance quick repair to the shower arm. A big negative for us was the poor pressure of the only shower, a power shower is a must for this property.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. All comments are noted and we will see what we can do. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Julie3.8★Mar 2024

• "Overall, we very much enjoyed our stay in September Tide."

  Cosy and good value for money. Would be happy to stay there again. There were a few minor niggles which may be of interest: - The sofas in the living area were rather uncomfortable if used for any length of time. - Four of us were staying, but only two breakfast/pudding bowls were present. - Some of the saucepans had not been properly cleaned. - One of the bedrooms smelled rather musty. Perhaps had not been used for a while ? The ceiling light in this bedroom did not have a light bulb fitted so we had to buy one. A more significant problem for the owner to consider is the land drainage situation in case of very heavy rain. After a period of heavy rain, water from the access road is channelled into the property and cascades down the path between September Tide and Kittiwake and pools at the bottom where the path meets the front lawn. This issue will need to be addressed sooner or later.

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues. We have been working closely with the owners of the Gullsways to improve and renovate them as much as we can. Your comments have been passed on to the team here at John Bray Cornish Holidays and to the owner to help with this. We are glad that you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Peter3.4★Feb 2024

• "We have stayed three years running and have booked for next year, but nearly didn't."

  For the following reason : last year we wrote a constructive comment about the mattress on the double bed, it hasn't been replaced, leading to poor sleeping and bad backs, spending the night trying not to roll into the middle of the bed.... So disappointed having made the effort to give feedback last year. This year alot of the crockery and glasses had gone missing, and there was no corkscrew. On a positive not the location is fantastic and we love staying there with our dogs. This year we left our coffee machine, hopefully others can benefit from this. We can only hope that the double bed mattress is sorted ready for our return on the 13th September 24.

  Thank you for you comments, The owner is aware of the issues raised and the property is getting an upgrade over the winter. Our maintenance team are meeting with him very soon. We look forward to welcoming you back next year. John Bray Cornish Holidays on behalf oof the owner Property Owner

  Reviewed by Anna-louise2.8★Sep 2023

• "There was no broom or hoover which was disappointing."

  Otherwise everything was excellent. We have already booked the property for next year.

  Thank you for taking the time to share your feedback with us. We are pleased you enjoyed your stay at September Tide. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Julia4.7★Sep 2023

• "This is the most wonderful bungalow as the view definitely stands out as the top plus point but my goodness it is sadly so tired."

  It has an electric shower which is tricky to regulate the temperature and my son really scalded himself. The kitchen is also quite basic and needs some new china and glassware as there is a real mishmash and were only 2 bowls. So having cereal for a family of 4 we had to take it in turns. The floor in the sitting room was stained and the carpet when we arrived was embedded with white dog hairs which really made the carpets feel really dirty so I had to give it a proper hoover. Also the knobs in the double bedroom on the wardrobe and the chest of drawers were not attached so when one pulled on them they came off in your hand. Also the bedside light did not work on one side so reading at night was tricky and the blind had to be rolled up by hand. Also we could not find any window locks so could not open some of the windows. But despite these comments, we would go again as it did have a certain charm which was rustic and typical of a place of times of old, which now in Polzeath is quite hard to find as every property is brand spanking new.

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays and to the owner. We are glad that you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Harriet2.8★Aug 2023

• "We had another relaxing holiday in September Tide."

  It is exactly what we wanted as we have a dog and active children who are in and out of the sea all day. The location and view is fantastic for easy access to the beach and the coastal path. The facilities are basic but clan and functional. We will return soon

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Ela4.7★Aug 2023

• "Great location."

  This was a returned visit to September Tide. It is getting very tied, in need of change of cooker and other general maintenance upgrade, ,which would not take a lot to do. Cleanliness needed, such as skirting boards and windows, bathroom door lamination coming apart. Although one of the cheaper range of lettings, the lack of all of the above should not reflect the current rate, in fact this should be lower.

  Thank you for taking the time to leave a review, I will get in contact with the appropriate people to report these issues, we do hope we can welcome back to North Cornwall soon. John Brays on Behalf of the Owners. Property Owner

  Reviewed by Julie2.8★Mar 2023

• "A freezer would have been useful!"

  The kitchen equipment was inadequate no casseroles and inadequate amount of saucepans.

  Thank you very much for your feedback. We will be sure to look into the addition of a freezer and increased kitchen equipment. We hope these points did not take away from your enjoyment of Gullsway: September Tide and its surroundings. Property Owner

  Reviewed by Andrew4.4★Aug 2022

• "Great location, property interior quite tired, in particular the kitchen and ..."

  Great location, property interior quite tired, in particular the kitchen and kitchen cupboards/drawers not very clean inside Agents very attentive and quick to help

  Thank you so much for your feedback. We hope you enjoyed your stay and would love to welcome you back anytime in the future We will investigate your comments regarding the interior. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Kevin3.4★Mar 2022

• There are no reviews featuring this term Show all reviews