Gullsway: September Tide

7 Customer Reviews

• "We have stayed three years running and have booked for next year, but nearly didn't."

  For the following reason : last year we wrote a constructive comment about the mattress on the double bed, it hasn't been replaced, leading to poor sleeping and bad backs, spending the night trying not to roll into the middle of the bed.... So disappointed having made the effort to give feedback last year. This year alot of the crockery and glasses had gone missing, and there was no corkscrew. On a positive not the location is fantastic and we love staying there with our dogs. This year we left our coffee machine, hopefully others can benefit from this. We can only hope that the double bed mattress is sorted ready for our return on the 13th September 24.

  Thank you for you comments, The owner is aware of the issues raised and the property is getting an upgrade over the winter. Our maintenance team are meeting with him very soon. We look forward to welcoming you back next year. John Bray Cornish Holidays on behalf oof the owner Property Owner

  Reviewed by Anna-louise2.8★Sep 2023

• "There was no broom or hoover which was disappointing."

  Otherwise everything was excellent. We have already booked the property for next year.

  Thank you for taking the time to share your feedback with us. We are pleased you enjoyed your stay at September Tide. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Julia4.7★Sep 2023

• "This is the most wonderful bungalow as the view definitely stands out as the top plus point but my goodness it is sadly so tired."

  It has an electric shower which is tricky to regulate the temperature and my son really scalded himself. The kitchen is also quite basic and needs some new china and glassware as there is a real mishmash and were only 2 bowls. So having cereal for a family of 4 we had to take it in turns. The floor in the sitting room was stained and the carpet when we arrived was embedded with white dog hairs which really made the carpets feel really dirty so I had to give it a proper hoover. Also the knobs in the double bedroom on the wardrobe and the chest of drawers were not attached so when one pulled on them they came off in your hand. Also the bedside light did not work on one side so reading at night was tricky and the blind had to be rolled up by hand. Also we could not find any window locks so could not open some of the windows. But despite these comments, we would go again as it did have a certain charm which was rustic and typical of a place of times of old, which now in Polzeath is quite hard to find as every property is brand spanking new.

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays and to the owner. We are glad that you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Harriet2.8★Aug 2023

• "We had another relaxing holiday in September Tide."

  It is exactly what we wanted as we have a dog and active children who are in and out of the sea all day. The location and view is fantastic for easy access to the beach and the coastal path. The facilities are basic but clan and functional. We will return soon

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Ela4.7★Aug 2023

• "Great location."

  This was a returned visit to September Tide. It is getting very tied, in need of change of cooker and other general maintenance upgrade, ,which would not take a lot to do. Cleanliness needed, such as skirting boards and windows, bathroom door lamination coming apart. Although one of the cheaper range of lettings, the lack of all of the above should not reflect the current rate, in fact this should be lower.

  Thank you for taking the time to leave a review, I will get in contact with the appropriate people to report these issues, we do hope we can welcome back to North Cornwall soon. John Brays on Behalf of the Owners. Property Owner

  Reviewed by Julie2.8★Mar 2023

• "A freezer would have been useful!"

  The kitchen equipment was inadequate no casseroles and inadequate amount of saucepans.

  Thank you very much for your feedback. We will be sure to look into the addition of a freezer and increased kitchen equipment. We hope these points did not take away from your enjoyment of Gullsway: September Tide and its surroundings. Property Owner

  Reviewed by Andrew4.4★Aug 2022

• "Great location, property interior quite tired, in particular the kitchen and ..."

  Great location, property interior quite tired, in particular the kitchen and kitchen cupboards/drawers not very clean inside Agents very attentive and quick to help

  Thank you so much for your feedback. We hope you enjoyed your stay and would love to welcome you back anytime in the future We will investigate your comments regarding the interior. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Kevin3.4★Mar 2022

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