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"We have stayed in this area many times and appreciate how convenient everything is."
The property is ok but with some maintenance could be fabulous. The designated parking spot is partially covered with vegetation so if your car is longer then 8 feet you will be sticking out or parking out on the road. The mattress is very old and so soft you can feel the bed frame. The bathroom light switch only works sometimes and can turn off without warning.The patio doors off the lounge are a nice touch but were so dirty you couldnt see out at all so I took pity on them and cleaned them inside and out. We stayed here late 2017 and reported all of these faults after our stay. We wont be staying here again there are better value properties nearby.
Reviewed by MartinMay 2022
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"1) We tried to recycle as per instructions in the welcome pack."
Someone else put their recycling in the bin marked 18, which we believe to be our rubbish bin. Having searched the bin store we could find no other recycling receptacle. There was only 1 black bag in the apartment which was already in the bin. So we were unable to use a bin bag for our recycling. We removed other people's recycling from our bin, including glass bottles. Other holiday lets had full sized wheelie bins for their recycling.
2) The light in the main bathroom flashed when turned on, continued to flash and then turned itself off. We text the housekeeper, earlier in the week about this, but received no reply.
3) A tea towel was left in the washing machine, damp. we rewashed and ironed it, but it was not ours so we left it in the apartment.
4) Ice cream and frozen vegetables were left in the top shelf of the freezer from previous tenants. These items were not ours.
5) we cleaned tomato ketchup off the strut between two kitchen cabinets.
6) The drain in the en suite shower was VERY slow to drain.
7) The parking space for No.18 is difficult to access because of over hanging vegetation.
8) When checking our bedrooms to ensure we had all our belongings we found mattress protectors under the bed which we put in the bath with other laundry. We had no mattress protectors actually on our mattresses.
Reviewed by NigelSep 2021
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"The larger balcony is level with a road and so is unusable ."
There is little in the way of cookware for oven or microwave . The private access to the beach and coastal path is a real bonus and goes a long way to compensate for the apartments shortcomings . Overall a good location but could be great with a few improvements .
Reviewed by RodneySep 2021
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"Accommodation ideally situated within walking distance of Charlestown."
Access to a private beach. Nicely decorated.
Reviewed by JulieSep 2021
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"Really lovely apartment with private beach."
Rained the entire half term week however coming back to such a lovely environment helped. Close to lots of really good cornish sites and activities.
Reviewed by ClaireOct 2020
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"Read the recent reviews just before we went and I was worried about what the apartment would be like."
It was lovely, very high spec, warm and cosy. My particular worry was the comments about the bed but it was very comfortable and we both slept very well.
The apartment was very clean and hand wash provided at every sink.
The area is lovely, Charlestown was around a 15 min walk and had some lovely pubs, all with very good hygiene in place and great food. Recommended is the steak night at the Rashleigh Arms, but you will need to book. It was delicious.
One note, the coast path between the complex and Charlestown is closed due to rock falls so you need to access the coast path going east from Charlestown.
Reviewed by NicolaOct 2020
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"Lovely flat."
Good location and nice beach.
Double mattress needs replacing - it's completely gone on one side and not comfortable on either side.
Would be helpful to be informed that hot water is not turned on rather than finding out after the first day's walking that the shower is cold!
Would be useful to be given information about recycling.
Also would be useful to be given clearer information about what is provided or not provided in terms of bedding, towels, soap, loo roll etc. - we were told to bring certain items that were needed but not others.
Reviewed by JulieSep 2020
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"Location was excellent with the little beach and lovely town of Charlestown within walking distance."
Nice to have a parking space and a little outdoor patio, and plenty of storage for our clothes, kid toys, etc.
The kitchen amenities were disappointing, especially given the greater need for self catering in times of Covid. The freezer needs a serious defrost, there were no coffee making means at all (we bought-- and left there-- a small french press), no baking tray, and very little by way of tools for food prep, pots & pans; and what was there was pretty poor quality - like an afterthought.
Reviewed by SuzanneAug 2020
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"Great accomodation in fantastic location."
Definitely recommend trips to Charlestown, Mevagissey, Fowey, Eden project and Lost Gardens of Helligan. Flat was spotlessly clean when we arrived which was reassuring in light of covid pandemic. Private beach was perfect with sand and clear water and plenty of space for social distancing (although no shade so take an umberella if it is hot). Takes about 10mins to walk down from the flat and fairly steep path so not ideal for those with mobility issues (steps down to last bit of beach). Flat was very comfortable and kitchen well stocked for cooking an evening meal. Dishwasher would have been a good addition. The email did say they would provide soap and surface spray but neither was there when we arrived so had to buy our own. We were also asked to take duvets and pillows/ sheets due to covid as well a our own towels. I am glad we did as the only negative about the flat was the bedding. The mattress covers were tatty and didn't fit well and the pillows (although clean) were about an inch thick. The flat was furnished to a high standard and so I am suprised owners have not responded to the numerous complaints about the bedding as this really lets the place down. That said if you are taking your own it doesn't really matter. You might want to take matress covers as well. The balcony was a welcome addition although the patio furniture is rather tatty and could do with replacing. There is a second smaller patio area off the lounge which is really too small to use but does allow some privacy when opening the french doors to let some air in if it is hot. Several local takeaways deliver on Just Eat if you fancy a night in. Would have been 5 stars across the board if bedding and patio furniture had been up to scratch.
Reviewed by JoanneAug 2020
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"First positives - very nice flat with nice decor and spacious, also linen basket nice touch, nice surroundings very quiet
Negatives
- Under equipped kitchen
- not really suitable for self catering - not sufficient pots/pans utensils to cook for family of 4 - 2 tiny frying pans, no covered oven dishes for stove/microwave
- No breadboard, no wooden spoons
- No dishwasher (did not check spec before) but 1st rented place in 10 years without one
- Impression is that lost/damaged items not replaced
- Also impression is that do not want self catering, would prefer guests to eat out
Linen
- Very old bedding, should be replaced, since seen similar comments from other guests
Communication
- Poor, voicemail message with instructions to contact them on evening before for key collection details
- I tried phoning 2-3 times and texted on Thursday before - no response
- Only received confirmation text 7."
30 pm on Friday before Saturday book in
- Feel that Covid has been used as a catch all excuse - it is not unreasonable to want confirmation / assurance earlier than 7,30 pm on night before (what about overseas guests ?)
Overall impression is that unnecessary niggles that could easily be rectified with a little effort - overall score 6.5/10, could easily have been 9/10 for not a lot of hassle or cost from owner
Reviewed by SeanAug 2020
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"Great apartment in amazing location walking distance to Charlestown harbour and access to a lovely private beach."
Fab place for a chilled out getaway and makes a good base for exploring the many local attractions.
Reviewed by NicolaFeb 2020
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"Quality of cutlery and bedding let’s down a beautiful home"
Reviewed by JanSep 2019
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"Missing a dish washer in kitchen area,also missing a wardrobe in twin bedroom no balcony furniture on living room balcony,nice apartment but spoiled after staying at 28 Clock Towers don't be to disappointed."
Reviewed by JamesSep 2019
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"From the photographs Stones Throw appears to be a lovely modern apartment which was one of the reasons we chose it."
Spacious and with a private beach, it did not disappoint, the cleanliness of the apartment was average.
However, we complained about the standard of bedding on the day we arrived. The quilt cover had seen better days was bobbly and pilling,it did not close at the bottom as the press studs did not work. The pillows were of poor quality and well used.There was no protective mattress cover or pillow covers which we found unacceptable. We did find a mattress cover in the airing cupboard which we put on the mattress but it was worn and torn at the corners. Louise, our contact, refused to do anything. We contacted John Pier in customer services who spoke to us once but thereafter never got back to us. We have sent photographs and emailed the company with no reply.
Quality accomodation should have good quality bedding which this did not, a disappointment and unacceptable as is the non existent company support
Reviewed by LesleyAug 2019
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"This is a lovely flat with parking and well situated for The Eden Project, The Lost Gardens of Heligan plus Mevagissy and Fowey etc."
The postal address given is Charlestown although in fact the area is Duporth and it is quite a long walk to Charlestown. We loved our time there and would certainly come back if we decide to return to Cornwall.
Reviewed by HazelMay 2019
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"We had a lovely time in the flat, with all the facilities you could need."
The whole flat was simple, spacious and clean. The beds and sofas were comfortable, the kitchen had everything we needed to cook, and the bathrooms were large and pristine.
It was also very close to Charlestown (5 min walk) which was important for us, and easy access to lots of things to do.
We loved staying here, the only downside would be that there are currently building works being done across the road, which would wake us all up at 8am with drilling, diggers and loud beeping. We appreciate that it isn’t the property owners’ fault, but would’ve preferred to know about the building works ahead of time.
Reviewed by HollyApr 2019
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"Cleanliness a little disappointing - shower needed a good clean and windows were very dirty."
Cheap looking sheets ( fitted ) ill fitting and wouldn't stay. Lovely flat on a nice development.
Reviewed by LisaFeb 2019
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"The apartment was superb-beautifully furnished,very comfortable and well equipped."
It was in a lovely location although it was difficult to find on arrival in charlestown-fortunately a local resident helped us out! Part of the problem was that the post code was not on the Sat.Nav.Overall we were very satisfied with the holiday and the ease with which it was arranged. Our first time with Sykes but it will not be our last.
Mike and Sheila Smith
Reviewed by MichaelSep 2018
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"Good"
Reviewed by Terry.edwardSep 2018
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"Very disappointed with the description of the cottage on your site compared to the reality when we arrived."
I have sent you several e-mails regarding my experience the reference number is COR-72847-CF and you have not had the decency to reply. The promises regarding customer service on your website are obviously false and put there to trick people into booking with you because your true service is disgusting.
Reviewed by KennethJul 2018
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"We throughly enjoyed our time in Cornwall and Stone’s Throw was very comfortable, the cleanliness of the apartment was immaculate."
However there are issues with the hot water in the showers. The temperature of the hot water in the shower in the en-suite was always luke warm at best. After reading the reviews we then used the main bathroom for showering but that shower also had issues - it appear the hot and cold water do not mix correctly.
The apartment is well located and although the access to the beach was through a gate for which you are given a code thus giving the impression that it is a private beach. Once outside the gate you can go down to the beach or up to the coastal path and as the coastal path is open to everyone so is the beach.
Reviewed by SandraJul 2018
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"Keys were not easy to access."
It was all a bit in personal. But couldnt fault the flat at all. It was excellent.
As a previous visitor had commented....the ensuite shower was cold...couldn’t get it warm enough.. shame because it was huge! It was the only negative.
Reviewed by WendyJun 2018
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"This is the second time staying at Stones Throw, and as before, the apartment was an idea and comfortable base for exploring Cornwall."
If there is one small criticism, the en suite shower doesn't run warm enough.
Reviewed by JoannaJun 2018
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"Plenty of hot water to wash up with
But one shower had no hot water the other was intermittent."
Not good.
Reviewed by JulieMay 2018
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"Our stay at Stone’s Throw was very comfortable, the cleanliness of the apartment was immaculate."
We struggled a little with the heating system and the shower in the en-suite was always freezing cold and therefore never used. The shower in the main bathroom was fine. There was no hairdryer in the property and therefore one had to be bought. A dishwasher would also have been useful - nobody wants to do washing up whilst on holiday and there is plenty of room for one. The apartment is well located and access to a private beach was an added bonus. On the whole we would very much recommend a stay at Stone’s Throw to friends and family though taking into account the above suggestions we feel would benefit future guests.
Reviewed by Sally C JMar 2018
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"Lovely place to stay."
Reviewed by GrahamJun 2017
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"Very impressed with the high standard of the apartment, and the location."
My wife however would have loved a full-length mirror.
But really we had a wonderful week.
Thank You
Reviewed by BobJun 2017