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"Overall, a nice base for exploring the Falmouth area."
It’s a very quiet location with access, via a private woodland path, to the coast and beach providing you’re fit and active and not pushing pushchairs etc.
The following comments are meant to be constructive and are not meant to dissuade others from using the accommodation as it suited our purposes well:
As it’s dog friendly accommodation, the front entrance area lends itself to having a gate affixed to the wall to enclose the front garden to some degree.
The bedroom skylight blind in one bedroom which has suffered abuse in the past and which was consequently inoperative and fully closed while we were there, could be replaced with a mechanical rope pulley system on a flap blind. This would allow daylight in during the day and allow more fresh air circulation as required. It might also then be less likely to be damaged in operation.
The Wifi signal is not the strongest but that’s probably a geographical area problem rather than the equipment used. I must say though, if I had to put up with such a poor internet connection where I live, BT would be hearing from me on a regular basis!! But I’m not familiar with connection issues generally in this part of the country.
Reviewed by DavidJul 2022
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"On arrival the house was clean and well equipped and in a great location."
However we soon discovered that the maintenance left a lot to be desired. There were 3 lightbulbs not working or missing. The electric window opener in the bathroom was coming out of the wall and unusable as it wasn’t safe. No way to close the bedroom blinds (skylights) in either room. We contacted Sykes (when we finally got through 24 hrs later) to report this. They called back to say that there are poles to operate the blinds. Found these but both poles are broken so we couldn’t open or close the blinds all week.
The TV reception is very poor but the WIFI is appalling which meant we couldn’t watch any TV or Netflix/Amazon. You can barely download an email or browse the internet. We then had no internet for 12 hrs due to a BT problem but when this was fixed we still couldn’t reconnect. Again we reported this to Sykes and were promised a return phone call which we never got. My spoke to BT ourselves in the end and were told that no-one else had been in touch to report the problem. It would need an engineer to come out but as not the account holder we could not arrange. 2 days and no contact from Sykes. Appalling customer service. We finally got it to work ourselves after spending several hours trying.
The poor internet and TV reception lets what is a lovely house down. If we had known it was that bad (commented in previous reviews) we would not have booked.
Thank you for your feedback. Your comments have been flagged with the owner. Thank you again for taking the time to leave your review. - The Cornish Cottage Holidays Team. Property Owner
Reviewed by JaneDec 2021
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"Great location, super clean and spacious ."
Only downside was tv signal was poor and check in and out times are not great. Check in at 3 and out at 11 would be more in line with a hotel stay and give you more time and make the stay more relaxing. We paid a good amount of money it would have been nice to relax and not rush on the morning of heading home.
Thank you for your comments which are sincerely appreciated. The TV signal strength can be intermittent and is solely due to the Barns location and local atmospheric conditions. The wifi was installed in 2017 and will be updated to fiber recently available in the area. Your valid observation of the check-in and out times are noted, and we shall explore what other choices could be made available.
Owner
We are glad you enjoyed our Barn; thank you for staying with us.
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Reviewed by EmmaNov 2021
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"Good to have touched such as teabags , milk, dishwasher tabs and even a mat for the dog’s bowls."
Would have liked more written information eg found the access gate through to golf course and cliff path almost by accident, no recycling/bin information.
Reviewed by HelenOct 2021
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"The oven did not work."
We reported it to you on day one. The maintenance line continually rang out . We left a message but no one got back to us so we had no oven all week. WiFi and tv signal very poor. Apart from that it was a lovely location and lovely accommodation. Road to barn is very badly potholed though.
Thank you for your feedback and we are sorry to hear this. The customer team at Sykes could have followed this up for you during your stay. In this case the cooker clock simply needed to be reset and is now working without issue. Though there is wifi at Hazel Barn due to the location the signal can be poor at times - this is the best service/ broadband provider that is currently available. The owners are aware at the road has seen increased wear recently and steps have been taken to request that this be repaired. We are pleased to hear you enjoyed your holiday otherwise. Property Owner
Reviewed by NigelOct 2021
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"Although Hazelbarn was a lovely cottage that is well appointed and in a lovely location, one of the things my wife and I really value after a days walking and exploring the delights of Cornwall is a good sleep."
However, the bed mattresses were quite uncomfortable in both rooms in particular the mattresses in the twin room seemed like the springs were gone.
Other than that niggle our stay was very pleasant and hoping this feedback is taken into account we look forward to returning.
Thank you for your feedback. We have raised your points with the owner who let us know that the mattresses in the twin room were replaced in October 2021. However, they shall ask the housekeeper to keep an eye on the double room and advise us when they think it requires replacement. Thanks again for your comments and we are pleased to hear you would like to return. Property Owner
Reviewed by RajJul 2021
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"There was no information about the cottage or area around ."
This may have been due to Covid restrictions but it could have been emailed to us . Also the blinds in the bedrooms are broken and couldn’t be opened or closed so our friend was woken every morning as soon as the sun rose . This needs attention .
Thank you for your comments. You are correct in that all guide books, paperback novels, board games, magazines, etc. were removed because of COVID. However, the instructions and other helpful information will be re-written and posted to Hazel Barn.The blinds were purchased in 2019 and fitted by a blind company so should be fully functional. However, we shall call the blind company to see if they have a help number guest can call. Thank you again for writing your feedback and we hope these issues did not impact upon your stay too much. Property Owner
Reviewed by FionaJul 2021
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"Hazel barn was a lovely but you have not got a gate to keep the dog in the ..."
Hazel barn was a lovely but you have not got a gate to keep the dog in the garden and there a lot on pole holes as you come up the road that could do with filling in and there is no information book to tell you where is the best places to go and we had to find out about the gate that we could unlock to walk across the golf course
Reviewed by AdrianJul 2021
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"The downsides were that the lane to the property has many deep pot holes."
There was cobwebs in the ceiling and a large spider in the main bedroom.
We had difficulty opening and closing the double bedroom blind and we gave up trying with the blind in the back bedroom.
The upsides were that the location was beautiful, quiet and we were able to listen to the owls when it became dark.
There bedroom were spacious with loads of storage, the bathroom had a good size shower and a separate bath although the shower itself needs a bit of attention (the fixing onto the wall)
The kitchen / living room was a little small but everything in there that you need.
The building itself is lovely and light, surprisingly warm with spot lights and down lights rather than standard fixings.
You have 1 parking space which fitted our Ecosport but it was not very wide .
All in all a lovely week, quiet, well situated and we would definitely go back again.
Thank you for your feedback. We have raised your concerns with the owner who will ask the Property Management Company who has responsibility for the lane. The blinds were purchased in 2019 and fitted by a blind company so should be fully functional. However, we shall call the blind company to see if they have a help number guests can call. Thanks again for taking the time to write your comments and we are delighted to hear you enjoyed your stay. Property Owner
Reviewed by NeilJun 2021
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"The place was well appointed, lots of storage in the bedrooms and everything we needed in the kitchen."
The only downside was we didn't find any details about a garden, guess you have to access by walking around the back of the house. But the walk across the golf course and to the beach more than made up for that with the amazing views across Falmouth and down over towards Helford. Lovely property but not really for four adults, better for two or a couple with two smaller children.
Loved the clear skies and star watching
Reviewed by AlisonMay 2021
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"A lovely well equipped cottage however, there was an issue, which we reported to you, and did not hear back for several days and then we were on our way home."
It was the shower controller was very stiff to turn on and off and the whole fitting was loose, which made it difficult to operate and was a concern if it broke and could not be turned off properly. The property would benefit from a better instruction manual for internet where various things were a puzzle to work out, which we did eventually.
Otherwise an enjoyable stay, lovely location which worked well for us.
Thank you for taking the time to send in your feedback. The problem with the shower has now been fixed. We are glad that you had an enjoyable stay and enjoyed the location, and we very much hope to see you again in the not-too-distant future. Property Owner
Reviewed by JoApr 2021
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"I rented the barn for two nights, and I could find only one roll of toilet paper, no kitchen paper and, most of all no hair dryer."
How can they expect that someone staying for such a short period can bring everything whit him?
On the other end they ask to remove the bed linen before leaving the apartment and empty the dishwasher.
The barn itself is ok, but has only ceiling windows not easy to open/close for avoiding the light.
Reviewed by FrancescaApr 2021
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"The Barn was great, good position, comfortable, great short walk through gate via coastal path to beach."
The weather could have been better but not your fault! Only negative was the TV would only tune into BBC, other channels broke up an couldn't be watched, but we were on hols so why watch TV?!!! Overall we were really happy to stay in this barn, thank you. S&V.
Reviewed by SteveOct 2020
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"Thoroughly enjoyed our week away."
Good location for days out. Clean and well equipped had everything we needed my only complaint was that there was no gate, so not secure for us to let our dog out into the yard but whilst there someone did come round to measure up for a gate to be fitted.
Reviewed by HelenSep 2020
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"Hazel cottage was an excellent base as we were visiting our daughter."
Perhaps mention in the details about long narrow road for access as this would not be suitable for all. Private access to the coast path across the golf course was handy.
The cottage was clean, well equiped and warm.
Just one very small point - why did we have to pay £3 when we agreed to move our original date and not cancel. This presumably was an admin cost but was supposed to be free!
Reviewed by MargaretSep 2020
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"This home is the perfect location if you like walking."
There are such lovely walks around - both we and our dog loved it!! Both beaches in walking distances are beautiful.
We’d love to stay here again. As other people commented it is a shame there isn’t a gate to block off the garden area for the doggies.
Also when we arrived the dishwasher was a bit broken which made it a little difficult for using but only minor :)
The home overall is lovely... the perfect break!
Reviewed by HayleeSep 2020
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"The accommodation was fantastic and the location was too."
Walking distance to a small beach, but tucked away enough to get a nice peaceful "off the grid" staycation.
Everything was really clean and the few personal touches like the dog bowls etc was lovely even though we had a cat and not a dog we appreciated this touch. We really appreciated the restaurant recommendations as well but sadly didn't get to visit any amidst the covid situation.
Would definitely go back. Amazing accommodation. Possibly one of the best we've been to and i would be happy to recommend to anyone.
Reviewed by WilmonAug 2020
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"Cottage was very welcoming and comfortable."
It was in a lovely quiet place very close to a lovely beach, Swanpool. Ideal for couples and young families. Must have a car as there is so much to see.
Reviewed by CarolineAug 2020
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"Lovey cottage and very clean and comfortable ."
Was a perfect location whilst visiting my son who lives in Falmouth. Definitely need a car staying here though as it is off the beaten track . Beds were super comfy . Perfect for 2 Adults and 1 or 2 children. Would be a cramped for 4 adults or older children in the lounge area. Only a couple of negatives 1. No secure outdoor space so anyone with a dog will need to walk them down the lane to toilet which is fine if it isn’t pouring with rain like it was for the whole of our week . 2. The WiFi’ and TV reception isn’t great and froze a lot. 3. The outside light and 3 of the lounge lights weren’t working so was a little dark in the evenings - probably just the bulbs but should have been checked . Would definitely stay here again out of season .
Reviewed by SaraOct 2019
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"Best holiday we have had, property well equipped, ideally located, bed was better than our own at home!"
!
Reviewed by KenSep 2019
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"Hazel Barn is very well designed and equipped."
It is located in a lovely peaceful area. A nice cream tea was provided on our arrival which was very welcome. We found the property to be spotlessly clean. Despite its secluded location it is very close to Falmouth and some excellent restaurants. We had a very comfortable and enjoyable stay. I have no hesitation in recommending this property to anyone visiting the area.
Reviewed by DavidSep 2019
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"Hazel Barn is a delightful cottage."
We have stayed in many cottages over the years in Cornwall and this cottage is undoubtedly the best. It was clean, tidy and well equipped. Just like being at home. It was very much appreciated to find fresh flowers on the kitchen table, milk in the fridge and scones , jam and clotted cream left on the side-GREAT!!!!!!!!!!!!!
The rooms were spacious and the beds were to die for-so comfortable. Hazel barn was near to the beaches and shops for food shopping-Asda nearby.
Thank you for our lovely stay.
Reviewed by JaneAug 2019
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"Plenty to see and do but you need car."
There are some nice walks near by. The beaches are fantastic, very clean there are cafe and toilets near by. There are plenty of buses and cheap taxis if you need one. All in all Cornwall is very beautiful.
Reviewed by keithJun 2019
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"Your listing does not explain the location of this property correctly, in that you have to travel almost half mile up a very narrow road."
With so many other properties and building works in progress mèeting other traffic becomes a problem.We found the barbicue was just a rusting bucket, the shelve inside the shower was also rusting and the base of the shower was black with mould and needed a major clean and new silicone.We tried to walk to the beach (advert said ten minutes) after thirty minutes we still had not reached the beach and so returned feeling disappointed.The picture gives the impression of a quiet secluded barn on its own not one of many.This was not in the same league as last weeks accommodation. Not to mention ants.
Reviewed by RonaldJun 2019
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"The interior of Hazel Barn is well appointed however there is no window in the master bedroom apart from a skylight in the ceiling which made us feel that we were sleeping in a cave."
The most disappointing thing was the exterior space which essentially boiled down to sitting in the hard standing car park area. There is a small wall that separates the house from your car and numerous previous visitors had suggested in the visitors book that there should be a gate fitted so that guests with young children or dogs could relax in the knowledge that they would not stray into the car park area. There are even old hinges on the wall from presumably when it was once a barn which could be used to install a gate.
We were relatively lucky as the weather was bright but too cool to sit outside after a lovely day walking on the coastal path which is conveniently just a hop skip and a jump over the adjacent golf course. If it had been high summer we would not have been able to leisurely sit with a glass of wine with the patio doors open for fear of our dog wandering off into the car park!
All the other properties on the complex seemed to have their own contained garden space apart from Hazel Barn.
I also needed to contact someone because I was having difficulty setting up the Wi-fi. I rang the name and number in Hazel Barn’s information file only to be told that the info was three years out of date and the property had been sold to someone else and to ring Sykes Cottages (so please get someone to update the information file in the property).
We love Cornwall and will visit again but we will not be staying at Hazel Barn
Reviewed by JannaMay 2019
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"Great location for coastal walks and close to all beaches."
Really enjoyed the stay.
Reviewed by StevenOct 2018
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"Hazel barn is a lovely holiday let it is well furnished and in a lovely location I would give it 5 star fab rating ."
We look forward to visiting again next year
Reviewed by SheilaSep 2018
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"A holiday begins or is ruined by the accommodation, Hazel Barn exceeded our expectation."
One foot through the door and you were home. I would recommend it without question.
Reviewed by ColinAug 2018
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"Sykes were fantastic at answering questions I had about our cottage before our trip, very quick to get back to me."
Everything was as they said it would be in their informative email with our instructions for the accommodation. Hazel Barn was fantastic, so clean, modern and well equipped, we had a fantastic time, thank you!
Reviewed by JayneJul 2018
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"Lovely well appointed cottage, smartly decorated with everything you need."
Easy to walk through the neighbouring golf course to the coastal path and the nearest beach at Swanpool, bit of a climb back though.
Only 2 disappointments, no pub within walking distance for a snack lunch or evening meal and the front terrace area was not gated so we could not let our dog out without keeping him on a lead.
Apart from these two points, it was excellent. Fresh flowers and a cream tea left for us were very much appreciated.
Reviewed by DavidJun 2018
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"Fantastic location and perfect for people with pets."
Reviewed by AdrianMar 2018
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"Lovely cottage, not really big enough for four people."
We would have stayed in more in the evening but kitchen not big enough and 4 people couldn’t sit comfortably together. Only found out about the coastal walk accidentally when we see a woman coming out of a gate with private on it who revealed to us that we have a key in the cottage to let us through it to join a costal path, hence not enough information. Ideal base but more for a family of 2adults and 2 small children
Reviewed by AngieMar 2018