“Two Hoots was a great location on this holiday complex.”
Timberframe construction does unfortunately transmit noise from adjacent properties when neighbours are noisey. Communal waste bins overflowing before the week was out. Property okay but some appliances a little dated or worn out. Cooker hob took ages to warm up, CD Player broken, digital radio didn't have a signal, TV remotes especially bedroom worked intermittently, bathroom towel rail not secured to wall properly. Apart from this we did have a good holiday but would have been excellent if ...
Timberframe construction does unfortunately transmit noise from adjacent properties when neighbours are noisey. Communal waste bins overflowing before the week was out. Property okay but some appliances a little dated or worn out. Cooker hob took ages to warm up, CD Player broken, digital radio didn't have a signal, TV remotes especially bedroom worked intermittently, bathroom towel rail not secured to wall properly. Apart from this we did have a good holiday but would have been excellent if the above had been addressed.
We are pleased to hear that you enjoyed your stay at Two Hoots and we appreciate your feedback. The points you have raised have been investigated in turn. This property is well insulated and only attached on one side by a bungalow (taking a maximum of 4 persons). Additional refuse on the Pendra Loweth estate may have been generated by the increase in home cooking due to Covid-19 and this has been noted. The CD player will be replaced - thank you for bringing this to our attention. The cooker hob is in perfect working order. You are correct: there is no digital signal in the valley. However, the radio does work on FM and there is Superfast Fibre Broadband so you can listen to your favourite radio station online, if required. The TV remotes are working and new batteries have been fitted recently. The bathroom towel rail is correctly fitted. If you pull it really hard it will 'come out of the slots' but is easily pushed back in. This is for cleaning and decorating purposes. We would have been pleased to help you with these concerns had you contacted us during your stay.
- Sykes owner relations