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"Lovely location, facilities good but the property needed a bit of 'TLC' ie it was looking a bit tired in places."
Reviewed by DuncanJul 2022
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"Property was clean but could do with a little tlc in places."
Our sliding door to the sea view had seen better days and was very difficult to shut and was rotten just due to weather erosion. Just a good deep clean now and then would help the place. Lots of walkers and cyclists able to view in from the very nearby path which is great for a walk into penzance. Railway not mentioned at all might make people complain. Personally I would stay again like I said just needs some maintanence done to outside and deep clean occasionally in side. One other thing I know we have the old tinterweb but a list of good local pubs ( like the fire engine in Marazion) in the property always helps.
Reviewed by ThomasJun 2022
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"Bed was squeaky and felt small, duvet and pillows were fine though
..."
Bed was squeaky and felt small, duvet and pillows were fine though
Oven could do with function symbols either being repainted or described better in the instructions manual
Had to call helpline for WiFi details and we were then asked to write this in the manual
No space for storage of outside equipment such as paddle boards
Rats seen in the garden
Arm on the French door blind was not attached
Ice box in fridge full of ice rendering it unusable
Other than these couple of cosmetic improvements a wonderful place to stay and we would return
Thank you for raising your feedback with us, we are dealing with all of the points raised directly with the property owner. We look forward to welcoming you back to The Westcountry in the near future. Property Owner
Reviewed by GarethMay 2022
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"Great location, very clean and tidy."
Unfortunately the bed is very uncomfortable to the point I couldn't sleep.
There were also rats running around at the front of the property and along the wall separating the properties from the pub. I have reported the rats
Many thanks for taking the time to complete your feedback following your stay at Sail Boats. We are in discussion with the property owner regarding the points you have raised. Property Owner
Reviewed by RussellMay 2022
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"Sail Boats is nice and has all the basics, but is dated."
It"s in a very good location but when sitting down you cannot see the sea. You can see St Michael's Mont, which is well worth a visit, fantastic garden.
Reviewed by DavidMay 2022
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"We had read reviews prior to arriving so we anticipated some problems."
We brought our memory foam mattress as the bed was indeed uncomfortable. The patio door had to be lifted in order to open and close and the freezer hasn't been defrosted for a long time...this has been mentioned several times over the last year or so without any response from the owner. The property details folder needs to be updated to tell guests that there is Wi-Fi and to include the password so you don't have to call the helpline to ask for it.
On a positive note, the property is in a good location for all the main attractions around the area. Despite the negatives we would still come back.
Thank you for your feedback, we are working closely with the owner of Sail Boats to ensure that all of the points raised are actioned. Despite the issues mentioned we are pleased you enjoyed your stay and look forward to welcoming you back in the future. Property Owner
Reviewed by DarrenMay 2022
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"Lovely accommodation views amazing"
Reviewed by CarolApr 2022
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"The property location ois perfect for a beach holiday , it was lovely & clean ..."
The property location ois perfect for a beach holiday , it was lovely & clean when we arrived it is very well equipped but could do with a better bottle opener lol, the only issue was the patio doors need attention as they are very difficult to open & close
Reviewed by AnnApr 2022
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"Super location."
Beautiful bungalow, very spacious. Bed was a bit hard for us and fridge could have been defrosted. We would Definitely go back again. Thank you.
Reviewed by ShirleyMar 2022
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"I'm aware that kitchen goods can go missing on holiday lets."
A few more items would have been useful.
Reviewed by JohnFeb 2022
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"Lovely property."
Could do with a new frying pan and perhaps some cleaning products? I don’t bring these on holiday with me and would’ve made life a bit easier. Other than that, no issues!
Reviewed by AnneDec 2021
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"We were disappointed this time as we had to clean out the freezer compartment of the fridge, completely iced up."
We also felt the oven could have been cleaner. We were glad we took a throw for the sofa as it was rather grubby. While we don’t expect milk to be left the pint that was there was out of date we arrived on the 23rd December and the milk had a use by date of the 16th December. The bearings have also gone on the washing machine making it very very loud when spinning. Overall we have always enjoyed staying in Sailboats but felt this time it was not quite up to the standard we have had in the past.
Thank you for taking the time to complete your feedback and for bringing these issues to our attention. We will discuss the cleanliness issues with the housekeepers. Deep cleaning off the property will be carried out over the forthcoming months, along with planned maintenance which will also address any niggling maintenance issues. We do hope that we will see you again in the near future. Property Owner
Reviewed by KevinDec 2021
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"Sail Boats is in an ideal location."
Having the beach right there and the view of St Michael's Mount was perfect. However the mattress at the property I would suggest is replaced as it was most uncomfortable. Think this has been mentioned before by other guests. All in all though a great week in Marazion
Reviewed by AlisonOct 2021
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"There were some small niggle which have already be covered in previous reviews but would have really loved WiFi."
The position of the bungalow is perfection though. The pub next door was only doing limited food but what we had was lovely and good value. Pub can get busy with people sitting outside drinking but wasnt a big issue for us.
Reviewed by LouiseAug 2021
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"The location is unbeatable, great little hub to explore Cornwall from."
Reviewed by JavesonJul 2021
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"Excellent location."
Could have done with a better clean it was obvious doors had not been cleaned in a long time but a very comfortable bungalow and would certainly stay again if back in Cornwall.
Reviewed by HeatherJul 2021
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"Despite the excellent beach location, the Covid restrictions meant the property lacked home comforts such as pictures on walls, cushions on sofas, hairdryer, laundry soaps and disinfectant."
We were not warned of this otherwise we would have brought our own. No plastic bags were provided for the towels and bedding at the end of our stay. And neither were there any spare bin bags. The oven was greasy so decided not to use it. The fridge was unclean and the icebox thick with ice which we had to defrost and clean ourselves upon arrival. The mattress was soiled on the window side. For the weekly rent, it was hardly justifiable. Could you consider fitting a towel-rail in the bathroom please, as the towels were always damp?
Reviewed by DavidJun 2021
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"Location is great but sailboats needs some attention ."
Patio door is a nightmare, hard to open and squeaky , washing machine the bearings are going or gone ,it’s very basic accommodation for the money and the bed needs to be bigger and better quality .
Reviewed by RobinJun 2021
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"The bungalows were in a great location, right on beach was nice walk in to marazion town took about 30 mins, lovely pubs & restaurants nearby."
The patio doors were very hard to open, rusty and tight, windows were a bit dirty, don’t think they could have been cleaned in a while, kitchen cupboards could have done with a bit more of a clean and tiles in bathroom, could have had a good wipe down I also cleaned out bath before we used it as there were hairs in it.
Considering they have 9-4 pm to clean the standard could have been better , I spoke to the person who was staying next door & they said the same too.
Having said this we would return and stay again as the bungalow was comfy, would just hope it would be a bit cleaner next time.
Reviewed by JacquelineMay 2021
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"Ideal accommodation for beach acccess and walks."
Local pub great value for money good food and friendly staff. Easy access to road system for visiting other tourist areas.
Reviewed by SonjaMay 2021
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"Beautiful and clean, sparkling towels and bedding, all smells fresh and new, a huge difference to last year."
Lovely holiday perfect location for us quiet with incredible sea views. 5* our only slight niggle was the patio door needs attention as I couldn't open it, seems to expand after rain.
Reviewed by KarenMay 2021
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"Great location and accommodation."
Everything you need. Smooth booking process from arrival to departure. Will definitely stay again.
Reviewed by MartinMay 2021
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"A wonderful cottage with fantastic views."
A stones throw to an an amazing beach and great viws of St michael's mount. The cottage was clean and spacious with good facilities. Only down side the bed was on the hard side and cottage was only 2 doors down from a pub which although it was not open this could cause a problem in high season
Reviewed by NigelApr 2021
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"Another lovely stay at sailboats a brilliant place will be back next year"
Reviewed by CarolOct 2020
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"Very well provided with kitchen equipment including washing products, cloths, extra bin bags."
Complimentary tea, coffee, milk and biscuits.
Mattress a little too firm.
Another enjoyable stay.
Reviewed by PeterSep 2020
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"You mention in the brochure about the train line being near the property it was not a problem, there was no mention of the pub next door which is the problem if you are not a drinker and trying to sleep with people sitting on the wall day and night no privacy when sitting outside it spoilt the holiday for us."
children jumping over the wall and rolling down the slope unfortunately that's what children do when their control is in the pub and they become bored.
the cottage met our expectations, sorry the location next to the pub did not, maybe better now closing at 10 pm
Reviewed by DenisSep 2020
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"Enjoyed my stay at Sailboats."
Great location, especially for dog walks - the beach is right on the doorstep! Nice view of St. Michael's Mount too. Clean, comfortable, warm and cosy. Would recommend and will visit again.
Reviewed by FaridaMar 2020
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"Beautifull position for us and the dog very comfortable bed, We shall miss the sound of the sea ."
Thank you for a lovely holiday, We will be back!
Reviewed by MichaelJan 2020
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"Our second stay in this cottage both stays just out of season."
The location is fabulous. Great for days out all over Cornwall. The cottage is clean & comfortable. The only negative if it is a negative is the lack of WiFi at the cottage, but his is available at the Cafe across the car park and at the pub right next door. All on one level so great for our elderly furry boy and very close to the beach and sea.
Reviewed by KarenNov 2019
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"Great location."
The bungalow was very clean and well equipped.
Nice touch of complimentary tea, coffee, milk and scones.
Will definitely be back again.
Reviewed by PeterSep 2019
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"Sailboats is in a fantastic location and we would love to book again but it does need some tender loving care."
I ended up cleaning certain bits of the bungalow , door frames etc and the window ledge in our bedroom needed a wipe down . Not what you expect for the price paid in September. We found the bed uncomfortable , it needs a decent mattress like a memory foam, sleep is important . On first day had to report broken toilet seat and shower which was fixed promptly . Patio door needs attention too. Why in this day and age there is no WiFi is surprising . We hope these things will be noted for the comfort of future guests.
Reviewed by RobinAug 2019
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"Wonderful bungalow with stunning views of the sea, St Michael’s Mount and Penzance."
Perfect for 2 people or 2 people with an infant in a cot (although it is a squeeze to get a travel cot in the bedroom). Just a short walk across the beach from the bungalow to St Michael’s Mount and Marazion. Friendly owner, cleaner and grounds man. Only gripe is that the mattress was too hard for us but was easily solved with our own mattress topper. The train line by the house wasn’t a problem either as trains barely ran at night and we weren’t in often enough for it to affect us during the day.
Reviewed by AlexandraAug 2019
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"Location of Sailboats was perfect, it right on the beach, what more can you ask, you have a choice to eat in, picnic on the beach without travelling, take wine though,or Penzance one side and Marazion the other, both in walking distance."
Fill your stay with very short car journeys with all Cornwall has to offer.
Brilliant and unforgettable break, Sailboats is a delight, oh and Park your car right outside the door. Fantastic.
Reviewed by AndrewJul 2019
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"We had another lovely holiday at sailboats a ideal base for visiting the county ..."
We had another lovely holiday at sailboats a ideal base for visiting the county went on a boat trip (mermaids) also went on the open top bus for the coastal tour can’t wait to return next year
Reviewed by CarolJun 2019
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"The only comment I would make is that we found the bed very uncomfortable."
Other than that the accommodation was good.
Reviewed by VincentJun 2019
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"Parking as always is fab here, I have a bad back so the property is great all on one level."
Lovely upgrade too interior this year was unexpected but loving the new sofa very comfy.
We stayed for two perfect weeks and enjoyed every minute.
I would please ask other dog owners to keep their pets away from fellow holiday makers patio windows, as this was the only issue.
Reviewed by KarenMay 2019
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"Had everything we expected given the decription."
No WiFI meant a quiet week.
A waste bin in the kitchen would be a useful addition.
Reviewed by David JohnMay 2019
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"Lovely bungalow views amazing gardener and cleaners all very friendly good place for a base"
Reviewed by RoyMar 2019
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"Just returned from an out of season week at Sail Boats, the cottage was just as described if not better, extremely clean and roomy for a couple and an elderly dog."
Steps away from the beach, a view of St Michael's Mount at all times. Just what we needed, a relaxing break in a lovely spot. Will definitely return.
Reviewed by KarenMar 2019
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"Fantastic location, very clean."
However typical of non owner lived in i.e
No corkscrew, no baking tray (went out and bought 1), no brush to sweep up the sandy floor, carving knives blunt nd and no way to sharpen, no spare light bulbs, insufficient toilet rolls., bath tap very stiff to divert to shower.
Pity as compared to great overall value these are petty issues but important
Reviewed by GeoffJan 2019
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"Had a lovely time bungalow is in an ideal spot views amazing will be back soon"
Reviewed by RoySep 2018
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"The bed had already been reported as needed changing, very uncomfortable, ended up going out next day to get a mattress topper to be able to get some sleep."
Still awoke every morning with back ache. Would suggest new bed be a King Size as very small double, which is poor compared to most cottages now.
Shortage of cutlery ( again reported previously ), needed to purchase extra teaspoons and could not find any metal Baking trays to cook in oven other than pyrex or pottery.
Have previously stayed in this location numerous times and have never had to comment before about facilities.
Reviewed by SandraSep 2018
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"Cottage would benefit from wi-fi and a bottle opener"
Reviewed by MichaelSep 2018
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"Fantastic position and views."
Beach literally on your doorstep. Owner and gardener very helpful, nothing was too much trouble. Addressed the bed not comfy with the owner and now aware she will sort it. Booked to go again next year, we loved it that much. Alot of memories made. Vicky & Wayne
Reviewed by VickyAug 2018
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"The property was not cleaned very well."
The bed was the most uncomfortable bed we have ever slept in and on one night I actually chose to sleep on the sofa, as the bed was making my back ache.
Some damp in the walls and always a damp smell when we returned from being out. It wasn't safe to leave any windows open when we went out as the locks on the windows were very poor and no security offered.
Shower control did not work well and we had to lever it with a spoon, as other guests had also stated they did the same.
Only enough hot water for one shower....then suddenly went cold, so assuming small tank.
Patio doors very stiff to open.
Ironing board but no iron....doesn't make sense!
Although the train was close the noise did not bother us too much.
No information brochures on local areas to visit or attractions.
Apart from that the location was good, and the views across to St. Michael's Mount were stunning.
Reviewed by LindaAug 2018
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"The double bed needs some attention as its quite uncomfortable"
Reviewed by SueJul 2018
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"The Sail Boats bungalow was clean upon arrival and as described."
A photograph that shows the space to the back of the bungalow would be useful to some clients so that they can see the patio area with close proximity to the Station Pub and slope to the garden wall. However, this was not a problem for us. I would imagine in peek season some visitor's to the Pub will perch on the garden wall which would be very irritating if you were on your bench outside. We had to ask some people to move (which they did), put we didn't like to ask.
Basic cooking pans, utensils and crockery for two persons provided. Bring your own bread knife though if you need something to slice through a loaf. The two dining chairs should last the rest of the season with one having wobbly legs and needing replacement.
All in all the accommodation was good and I would recommend it if only for the ideal sea view location. Some have described the interior decor as tired, but considering the close location to sand, water and the weather there is always going to be compromises - the flooring and skirting boards visibly affected but expected.
No recycling on site! Had to use the skips at Sainsbury's.
My only gripe is that the DVD player did not work properly with a brand new DVD with the film constantly freezing, jumping and skipping to a different scene. Also the freeview reception was often pixelated due to a bad connection or reception. Not a big issue, just disappointing on a cold evening in doors.
Reviewed by GraemeJul 2018
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"Had a lovely time shame about the weather but did not spoil are holiday will be back in September"
Reviewed by RoyMar 2018
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"Everything we needed was available, Sailboats was a lovely place to have a holiday break right on the seafront but privacy as well, we will most definitely book again at sailboats and other Sykes holiday venues thank you for a most enjoyable time ."
Reviewed by AlisonMar 2018
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"The location is amazing."
Waking up right on the beach is the best. The cottage is warm and homely. Could do with a little attention on the maintenance and the bed was not the most comfortable. But all in all I would stay there again and again.
Reviewed by AlanFeb 2018
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"We have booked 3 bedroom bungalow next April 2018."
the holiday was great and the view of St Michael Mount every morning was fantastic Thank you the Burman family
Reviewed by KathleenSep 2017