Avoca

14 Customer Reviews

• "We had a relaxing stay, thank you."

  A few suggestions based on our experience... we arrived in the dark and from the road it's impossible to see Avoca on the wall from the road. Please could John Bray update arrival guide to say access is via driveway across grass verge opposite texaco. Then (funny story here) when we got inside the gate, it was even darker, and when we got the key box open, we grabbed the first thing we felt, which was the big keys for the side kitchen entrance, which isn't very easy to open when you have to try 4 unmarked keys and the lock is so low down. Only later did we see the yale for the front door, lurking at the bottom of the key box! As it happens, using the side entrance was better given the amount of mud and sand on our boots from the storms. Please can John Bray fill in the information about heating and hot water timings and boost in the welcome pack. The page is blank, and the weather was very mild so we would have turned the heating off a bit more. Please can the owners fix all the broken window latches. If we returned in summer we would want to be able to open all the windows. To the people looking at that narrow stair case and wondering whether this house is right for them, it's easy to go up because the stairs are open so your toes fit. But it's tricky on the way down unless you twist your feet sideways or go down facing the stairs like a ladder. The hand rail stops half way up. We are fit people and we didn't dare try to get our suitcase up there. But the bed in the loft is the best mattress in the house. The divan bases of the twin room aren't supporting the mattresses v well. Personally I'd put a king size downsize in the twin room and 3 singles in the conservatory. Or get those single zip up beds that can be put together like hotels do to make a decent king-size double downstairs. The sofa is comfy and the living room is cosy. We had to buy an extension lead for the dvd player. Beware of the toilet seat lid which likes to fall down when you least expect it. The shower isn't powerful but it's not too weak either. There is an extra fridge and freezer in the garage which was very handy over Christmas. Kitchen is well equipped except extractor fan doesn't work. Thanks for a lovely stay.

  Reviewed by Christopher4.4★Dec 2023

• "'Perfect, cosy, great location'"

  Thank you so much for your kind words, we are glad you enjoyed your stay and we hope we can have you back again in the future! - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Emily5.0★Oct 2023

• "Avoca is in a great position in Rock, however it is in serious need of some TLC, the furniture in the living room is not comfortable and requires an update, for my partner and myself the king size bed was in accessible as it was at the top of very steep steps and due to my infirmity was not practical."

  There was a double bed in the conservatory we decided to use but for us the very soft matress meant sleep wasn't great. There was a shower over the bath but pressure wasn't great. The final problem for us was the heating was preset but at night the room was cold. Plus point was the great garden where we knew the dog couldn't get out. This could be a great place to rent with some modifications.

  Thank you for taking the time to feedback on your stay. We're sorry to hear that the sofas and beds were not comfortable for you. We have not had any issues with them previosuly and we know that different guests like different types. There is a booster for the heating in the property so we are sorry this was not made more clear for you to use but wish you got in touch during your stay so we could help! - We hope to welcome you back to north Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Graham2.2★Sep 2023

• "A little difficult to find as the name of property was hidden behind Ivy."

  Some of the taps need adjusting as they drip Otherwise the property was perfect and very spacious for the 2 of us plus one small dog, great location will definitely Book again

  Thank you for your kind comments. We will look into the issues raised and hope to welcome you back very soon. John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Pauline4.4★May 2023

• "Avoca is a lovely cottage in a brilliant location, it’s spacious with plenty of parking and walking distance to all of the local shops."

  The beds are very comfortable, however the sofas really need updating, they feel like you are going to fall through them!! The kitchen has plenty of accessories and utensils for cooking and the added fridge freezer in the garage is a plus! We are booked to go back in April for two weeks and we are looking forward to our visit ( hoping the sofas have been changed!) Thank you Avoca for a lovely week.

  Thank you for you feedback. Its great to hear you had a lovely stay. We are sorry to hear that the sofas were uncomfortable we will pass your comments onto the owners, and get them looked into promptly. John Bray on behalf of the owner. Property Owner

  Reviewed by Amanda3.8★Jan 2023

• "Avoca is a perfectly proportioned, perfectly equipped and perfectly located holiday home in Rock."

  We loved our stay and it exceeded our expectations from the photos. Thank you for letting us stay! Just a little note, the description of the key box location isn’t very accurate in the arrival email so that perhaps needs updating to help future holiday makers :)

  Thank you for your feedback! We're glad you had the chance to make the most of the local amenities! We appreciate you bringing the issue of the key box information not being very clear to our attention. This will be investigated by our Owner Relations team, promptly. John Bray on behalf of the owners. Property Owner

  Reviewed by Alexandra4.1★Oct 2022

• "Suggest checking the fridge in the kitchen ."

  Had milk and some dairy products " gone off " after a few days. Suspect the fridge is not working to the required safe temperature for meat and dairy products.Although there is a back up in the garage, not sure if that is working to proper temperatures either. One bathroom not really enough if six persons staying.Great garden and location. About 15 mins to walk to Rock harbour, but near to all the shops.

  Thank you for taking the time to feedback on your stay at Avoca. We will get maintenance to look at the fridge and check that it is staying at the correct temperature and holding. We hope to welcome you back to north Cornwall in the future. - John Bray Cornish holidays on behalf of the owner. Property Owner

  Reviewed by John4.1★Sep 2022

• "Shower didn’t work but was fixed same day."

  However it isn’t the best! Not exactly a power shower! Garden is not dog friendly even with full complement of fences. Gates don’t close and fences are not secure on full perimeter. Serious problem especially as house on main road! Key lock box is at front door not on garage wall as stated on joining details. Location of property was superb but standard of accommodation was seriously lacking. Can’t fault response of your team though! Thanks.

  Thank you for your comments which will be addressed. We look forward to welcoming you back very soon John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Melissa2.5★Feb 2022

• "Avoca is a well loved gem."

  Comfortable, warm and inviting in a great location. Lovely big garden, very dog friendly.

  Reviewed by Lucy4.7★Oct 2021

• "It was ok for us - though expensive given the general state of the property - ..."

  It was ok for us - though expensive given the general state of the property - but I would be horrified to pay the peak season prices (we did look) for this accommodation

  Reviewed by Abigail3.8★Oct 2021

• "All good our perfect location walks straight from the door."

  The property is a little tired but price reflects and it’s comfortable enough and suits us and our price range. You might like to check The key/lock for front door it’s a bit sticky and we were worried it would snap so used back door Will be back next year thank you

  Reviewed by Sally3.8★Sep 2021

• "The property was large, clean and well equipped but tired and very dated which did not give a good impression."

  Were not happy with John Bray has they changed the terms of our booking after we had paid the deposit. We sent an email to John Bray with our grievance but they failed to respond. Would not use John Bray again for this reason, not good practice not too respond to customer queries provides little faith in their service.

  Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. We hope you will give us another chance. John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Elaine3.8★Aug 2021

• "Thank you for finding and sending my phone charger, I doubt if it's the first time it's happened, but much appreciate the time spent finding and wrapping it up."

  Many thanks for a lovely week at Avoca - it was great to explore so many footpaths suitable for dogs - all new to us, we were more used to the Porthilly beach area. Thanks so much

  Dec 2018

• "We really enjoyed our holiday at Avoca and it was perfect for us and Winston our doggy."

  It is ideally situated for the shops and of course lots of lovely walks, especially along the beach.

  Mr. & Mrs. Trevor StevensonNov 2018

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