“It was a real shame that there were two things that partly spoilt the holiday.”
Firstly even though previous customers had mentioned online the softness of the mattress on the bed, the owners had failed to do anything about it, be warned. To say it was uncomfortable was an understatement and led to seven very uncomfortable nights. Secondly the tv in the bedroom doesn't work as no signal can be achieved, again as previously mentioned online on your website and the one in the lounge you need a degree to configure the set-up. I know a tv isn't everything on a holiday but when ...
Firstly even though previous customers had mentioned online the softness of the mattress on the bed, the owners had failed to do anything about it, be warned. To say it was uncomfortable was an understatement and led to seven very uncomfortable nights. Secondly the tv in the bedroom doesn't work as no signal can be achieved, again as previously mentioned online on your website and the one in the lounge you need a degree to configure the set-up. I know a tv isn't everything on a holiday but when it's advertised it should already be set up and working. The apartment is well equipped although there was a feeling of end of season about the place and a little maintenance wouldn't go astray, given the six hours between the property being vacated and new clients being allowed to gain access. I'm afraid to rate it as a 4 star holiday accommodation is far of the mark, perhaps a two would be better?
Apart from that Porthcurno is a lovely place and it's a shame the edge was taken off our holiday. Hopefully these comments will be passed to the owners for some sort of action!