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"Apartment was absolutely spotless and perfect."
Watching the sun rise on the balcony was a treat (most) mornings.
Kitchen was well equipped. The beds were very comfy. No issues with the keys.
We popped to Mary’s studio, the art is beautiful.
Thank you for the great feedback. I'm so pleased you loved your stay. It was good to see you in the studio, thank you for popping by.
Property Owner
Reviewed by Karen5.0★Oct 2025
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"We wanted to be able to walk into town while having a dedicated, large no hassle off road parking place while be able to access the wider area with out the traffic bun fight of the very centre."
This property is bang on for that. The glorious sea view does entail a steep climb which we made sure we did just onceca day.
The apartment is lovely and very well equiped.
The tele easy to use for once! The microwave less so! We left the curtains closed as the apartment gets very warm with the sun pouring in the lovely glass front. I imagine an aircon unit may be needed if we keep having heatwaves.
Bathrooms fab. Hob ok. Sofa are getting bit tired and we had to move cushions full of feather....asthma.
It has been mentioned by others but the ground level front door needs fixing. Somedays took a while to inlock!
Please improve final direction to property as we turned in to the street before as parking and access is at rear.
Essentially a lovely stay.
Book all sea front cafe restaurants before uou go andvif you want Mermaids sesfood a good 3 weeks before!
Thank you for taking the time to leave feedback after your recent stay at Puffins. We are pleased to hear the addition of a parking space at Puffins proved useful for your stay, we understand parking can be a hassle in St Ives itself at times! Thank you for bringing the door lock to our attention. We can confirm that this is in hand with the Apartment Property Management company to resolve. We would love to welcome you back in the near future. Best Wishes, The Team at Carbis Bay Holidays
Property Owner
Reviewed by Malcolm4.0★Sep 2025
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"We had a fabulous stay at the Puffins."
The apartment had everything we needed for a comfortable holiday.
It was clean and nicely decorated.
It was perfect. Thank you very much.
One minor point, the key for the downstairs door sticks and is a difficult to open.
Reviewed by Kathryn5.0★Aug 2025
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"Our second stay at Puffins, we just love it."
Everything is in place, we needed for nothing. Our 5th stay at Belyars Croft always a delight. We ate out every night, Host, Firestation, beer Huis, Tayla, Beach cafe all delicious. We manage to walk on average over 6 days 11500 steps/ day. Weather superb. Hopefully we will be back at Xmas. We did visit Mary’ studio but she was out, hopefully another time.
Thanks David and Joyce Richardson
Thank you for the lovely review. I'm very glad you enjoyed your return visit to Puffins. Well done on all the walking, good weather certainly helps! Sorry I missed you at the studio, maybe next time.
Property Owner
Reviewed by David5.0★Mar 2025
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"The property was beautiful, clean and comfortable and very welcoming."
The location was perfect for us and great having a parking space!
Sykes failed to mention about the building work going on next door when we booked however we did receive an email from carbis bay holidays just before we arrived informing us of this,
Thank you so much for choosing Puffins and for the very positive feedback. We love to hear that you thought Puffins was so welcoming. I'm sorry you weren't informed in advance about the building work next door. It has gone on longer than anyone expected or hoped. We hope you will choose Puffins again for a future holiday.
Mary (owner)
Property Owner
Reviewed by Kathryn5.0★Oct 2024
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"Lovely apartment with nice views."
Everything you could need for a self.catering stay and very clean. The walk uphill not suitable for anyone less mobile as its in 3 sections and pretty steep! Would stay again but would bring a fan from home as it could get warm through the night in good weather and there wasn't any breeze or air outside.
Thank you for your feedback we are pleased to see that you had a good holiday with us. We hope to welcome you back again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by May5.0★Aug 2024
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"Lovely property."
Very well equipped kitchen. Sadly we didn't have enough towels and both hair dryers were not very powerful. Fantastic view and clean throughout. Should really be two bins in the kitchen for rubbish and recycling really. Some signs flat was tired. Still enjoyed our stay. Many thanks.
Thank you for your review and I'm glad you found the property lovely and clean with fantastic views and clean throughout. I checked with the housekeeping team re provision of towels and they assured me that as usual there were sufficient bath sheets and hand towels provided for your party. Puffins is a self catering apartment not a hotel where guests have the option of daily towel changes if they wish. The hairdryers are well powered. We have not had any negative comments re towels nor the hairdryers in 10 years of running Puffins. There is a waste bin but as the kitchen is relatively small we find guests tend to prefer to take their recycling down to the communal recycling bin daily. To help any other guests reading the reviews, I would add that 3.1 is the lowest feedback score given to Puffins in 10 years and we have consistently been rated at 4.9/5 overall until now.
Property Owner
Reviewed by Vicki4.0★Aug 2024
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"We had a great stay."
The apartment is modern and comfortable with everything you need. Our stay was the second week in January which was a cold but bright week and the apartment was always cosy. The apartment is up hill but just a 10 minute walk from main shopping and pubs. On arrival there was a welcome pack which was a nice touch. This is the first time I can honestly say that the advertising photos are spot on. Thanks for a great break!
Thank you for your great feedback. We are delighted you enjoyed your winter stay, and hope you will choose Puffins again!
Property Owner
Reviewed by Kevin5.0★Jan 2024
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"We so enjoyed our stay, the apartment had everything, parking was a real bonus and we appreciated all the Xmas goodies left for us."
Big advantage is that everything is close, the Minak theatre, Penzance, Porthleven and Falmouth all super places to visit. In St Ives we eat at Host, Bier Huis,and Porthminster cafe and Kitchen super food and atmosphere. We managed the annual Boxing day run into the sea along with at least 600 others.
Thank you for this lovely feedback. So glad you enjoyed your Christmas stay. Impressive that you did the Boxing Day Run!
Property Owner
Reviewed by David5.0★Dec 2023
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"Lovely property with great views, ideal location for the beautiful beaches."
Very clean and everything we needed at the apartment was there. Very comfortable bed and would highly recommend. Would definitely return again.
Thank you for your feedback we are glad the property was lovely. We look forward to welcoming you back in the near future. Kindest regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Julie5.0★Oct 2023
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"Amazing place to stay."
Would love to come back .
Delighted to hear you enjoyed it! Please do choose Puffins again.
Property Owner
Reviewed by Tracey5.0★Aug 2023
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"Lovely flat - very comfortable and well equipped."
Contemporary furnishing made it feel like a great home for a week.
We're really pleased that you enjoyed your stay. Thank you for your lovely feedback and for taking the time to leave a review, we genuinely appreciate it. Best wishes from the Carbis Bay Holidays Team.
Property Owner
Reviewed by Amit4.0★May 2023
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"Very attractive apartment."
Amazingly well-equipped kitchen, comfortable sitting area and comfortable bed. Thoughtful touches by owner – great selection of DVDs! Good views of the sea over the garden and tree tops – well placed for weather watching – everything from rainbows to lightning! Quiet and well located for walking into the town, coastal walks or driving out to the surrounding area. We really enjoyed our stay. We have mentioned a couple of practical issues to the agents but they did not spoil our visit.
Note to agents: The key/lock to the main door of the building is a real struggle to use – it can take several minutes to open the door – the door is often left open by residents because of this. The kitchen tap is very stiff to use and the whole tap unit swivels as you attempt to turn on the tap. The basin in the main bathroom is very slow to empty.
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you also for your constructive points that have been passed onto the revalent department to look into. Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Virginia5.0★Oct 2022
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"Lovely stay, clean apartment and very comfortable beds."
Thank you for the great feedback. So pleased you liked the apartment.
Property Owner
Reviewed by Suzanne5.0★Oct 2022
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"Great stay."
Apartment met all needs and was clean and well equipped. Only slight concern we had were the spaces between decking boards on the balcony that could be dangerous for users eg hot liquid or sharp object from above.
Dear Mrs McNab, thank you for taking the time to leave Feedback following your recent holiday at Puffins and we are so pleased to hear you enjoyed a great stay. Thank you for advising us of your concerns regarding the decking boards on the balcony, your concerns have not previously been raised by any guests in the time the property has been a holiday let, but we will pass these to the Management Company that look after the apartments for their attention. We look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Catherine5.0★Jun 2022
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"Something to keep the balcony door open would have been helpful."
Otherwise, we had a fantastic stay in an excellent apartment. The welcome bag and flowers were a lovely touch and made us feel welcome. Would definitely stay again.
Glad you enjoyed your stay and holiday in the area, and we would love to welcome you again! I will pop a heavy door stop in when I'm next in the apartment.
Property Owner
Reviewed by Andrew5.0★May 2022
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"A gorgeous flat and great location."
Puffins has everything you could possibly want.
Reviewed by Adam5.0★Apr 2022
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"We enjoyed our stay at Puffins."
It is very well equipped and comfortable and lovely to have a sea view and interesting art on the walls.
Many thanks for your kind review! So glad you enjoyed your stay. We agree the sea view is lovely and are pleased that you found the art interesting.
Property Owner
Reviewed by Tessa5.0★Mar 2022
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