Pier Cottage

40 Customer Reviews

• "The owners communicated well saying we were welcome to arrive early as the property was ready."

  The cottage was as described, in a good position with great sea views. However, whilst we are not overly fussy and can ignore general wear and tear and tastiness, the cottage was not clean. The first thing to greet us in the kitchen was a spatula covered in old food remnants which had gone mouldy. There were several pieces of cutlery the same and the top of the cooker was dirty and covered in crumbs. There was a lot of dust and grime, and we had to get rid of many spiders. The twin bedroom was damp. I am not sure if the owners were aware of the state of things if they had used a cleaning company, but it was very disappointing.

  Thank you for your feedback. We are glad that you enjoyed the cottage and its location. We are sorry to hear of the cleanliness issues, which we have discussed with our housekeeper. Had we been made aware of the issues during your stay, we would have asked our housekeeper to attend to rectify them for you. We will be replacing the cooker top as soon as we can and we will check the twin bedroom, for signs of damp when we are next at the cottage. Property Owner

  Reviewed by Janine2.8★Jan 2025

• "We could not fault this property."

  Everything needed was provided and the view from the lounge was a delight. Some slight signs of wear and tear were evident but to be expected in a well used property. We could not agree with the negative comments posted by some previous occupants. We are a well travelled couple and are used to a good standard of accommodation. This did not disappoint.

  Reviewed by Robert3.8★Oct 2024

• "Looking tired and in need of some TLC."

  Thank you for your feedback. We totally agree that it needs some love and we are currently here at the cottage doing so. It has been a long summer of bookings so by the end of the year, it will be look shiny and new again. Hope to welcome you back soon. Property Owner

  Reviewed by Craig2.5★Sep 2024

• "The sofa and armchair coverings need cleaning There was no toilet roll in ..."

  The sofa and armchair coverings need cleaning There was no toilet roll in either toilet The large frying pan is not clean to use No washing up liquid or washing liquid 3 teabags and no coffee Condiments for cooking only salt pepper and a tiny bit of oil The fridge is noisy The carpet could do with cleaning Now in a house in Salcombe which is completely the opposite in how house keeping have looked after the property With everything necessary provided and in good order I think house keeping are letting the property down I've rented this cottage before and this time it felt that the minimum of care was taken how much to leave a toilet roll in each bathroom

  I am so sorry that you felt this and we will sort it all asap. The season has been long and busy so everything is being revamped and deep cleaned in the next couple weeks. I am so sorry that there was no washing up liquid and loo roll, this must have been an over sight and I assure, if you do decide to come again, things will have improved hugely. Many thanks and once again, huge apologies. Property Owner

  Reviewed by Lesley3.1★Aug 2024

• "The cottage is beautiful and the beds are really comfortable and everything you need with amazing views ,,,, the down side was the carpets are filthy and need a good shampoo, also the saucepans and frying pans need replacing ."

  .. and the inside of the kitchen cupboards were dirty ,, but saying that it was an amazing holiday

  So glad you loved the cottage and please be assured that the pots and pans will be replaced asap! Hope to welcome you again one day. Property Owner

  Reviewed by Roger5.0★Aug 2024

• "We have been coming to Pier Cottage since 2016 ,we love the location and the upside down layout."

  The bedding and towels are very good quality and the bed is very comfortable. The kitchen is small and generally well equipped however it looks a bit tired and would benefit from a refresh. A larger teapot would be welcome. The outside space is in need of attention , lots of neglected plants and weeds spoils what would be a lovely spot. There were no pegs to dry swimming gear etc. We have booked for next year and look forward to seeing the suggestions above being considered .

  Thank you for your review and we are so glad you like the cottage! Please be assured that we will sort all the things you have mentioned asap. Hope to see you again soon. Property Owner

  Reviewed by Angela4.4★Jul 2024

• "What a view!"

  The main living room is comfortable and the closeness to the sea is spectacular. Thank you for the lovely flowers! The rear terraces are delightful! As for location - probably the best in St Mawes for ease of nipping to the shops, the ferries, a cafe, bar or restaurant. We loved the walk up to St Just in Roseland but the walk using Place ferry and around St Anthony’s head to Towan beach and Thirstea cafe was our best ever! Fabulous (chilly) swims too - would recommend Tavern beach in St Mawes. The cottage has a small kitchen and although some of the pans have seen better days, had most things we needed to cook with. The main bathroom was hard to shower in without a shower screen and the twin bedroom felt a bit like a cave (we were unable to open the shutters) but all made up for by the living space . We have already booked for next year! Could we request a new frying pan that is non stick? My fried eggs were scrambled!!

  So glad you loved the cottage and that you have booked again! We certainly check the frying pan. Re: the shutters, so sorry you had a problem opening them. We will take a look x Property Owner

  Reviewed by Vicci4.4★Apr 2024

• "We had a wonderful week staying at Pier Cottage."

  The property itself is in a central position close to the quay area in St Mawes with fabulous views across the harbour towards the St Anthony peninsula. The cottage is very comfortable and well equipped and we felt fortunate to have the amazing, ever changing views across the water. We loved staying in St Mawes with its friendly atmosphere and a great selection of local shops which cater for most needs without having to head to a major town for a supermarket. There are also some lovely places to eat out in the village. We were blessed with good weather during our stay and were able to take advantage of the great walks and beaches in the surrounding Roseland area. We were so impressed with the cottage and St Mawes that we have already booked again for next year!

  So glad that you enjoyed your stay! Many thanks and hope so see you again soon. Property Owner

  Reviewed by Leigh5.0★Apr 2024

• "Cottage is close to all amenities in St Mawes - just a short walk away."

  Comfortable beds and living/dining area upstairs offers wonderful views of the harbour and sea - always something going on. Unfortunately the bathing facilities let this cottage down; the main bathroom with hand held shower and en suite shower room to main bedroom did not offer anything like enough power in order to have a decent shower / rinse off soap / wash hair etc. The en suite shower had to be kept on Eco in order to offer consistent warm water (water not hot which at this time of year was inadequate). On High the water was intermittently scalding hot or cold. The main bathroom would benefit from a shower screen or shower curtain in order to be able to shower properly - again, no power to the shower. We have stayed in Pier cottage previously and hoped improvements to the bathrooms had been made, unfortunately not. Shame as other improvements are great and the cottage has everything needed for a great week away in a fabulous place - St Mawes. Above being said, we enjoyed our week but are unlikely to book again unless the bathing facilities are improved. Presumably this us why the cottage is 3 stars?

  Thank you for taking the time to complete your feedback. We are glad you enjoyed the cottage and its location. We are aware of some issues with the hand held shower in the bathroom, this is due to low water pressure in the property. A shower screen has been fitted in the main bathroom. The shower in the ensuite is due to be replaced in July. We are glad that you had a good time and enjoyed your week in St Mawes and would love to welcome you back again at a future date. Property Owner

  Reviewed by Sally3.8★Mar 2024

• "An excellent cottage and area"

  Reviewed by Maureen5.0★Sep 2023

• "Absolutely wonderful and peaceful place to stay."

  Stunning views and really comfy bed.

  Reviewed by Dawn5.0★Aug 2023

• "Lovely cottage with a prime location in St Mawes."

  We have been visiting for a number of years and love staying in Pier Cottage. The kitchen would benefit from a couple of pretty storage tins for cake and biscuits. The bed linen and towels are very high quality Thank you

  Reviewed by Angela5.0★Jul 2023

• "The best cottage in which we have stayed over the 50 years we have been coming to this area."

  So good we've booked 2 weeks next year.

  Reviewed by John5.0★Jun 2023

• "Lovely cottage, great location, nicely furnished and great views across the harbour."

  The only real downside is if you have a dog like ours who will not 'go' on the patio, there is nowhere in the courtyard for them to do their business, so late night walks before bed were required - and there are not many grassy areas in St Mawes either.

  Reviewed by Su4.1★Mar 2023

• "We enjoyed a lovely week at St Mawes, the location of the property was wonderful…we enjoyed breakfast direct from the bakery, so fresh!"

  Pier Cottage is very comfortable and equipped to fulfill our needs. The lateness of availability (5.30) and the early hour of departure (9.00) were disappointing, as it was to find clothing and other items left by previous guests in drawers that were gritty with sand and dust inside. Other than that, we would recommend the property to others, especially if you like a comfy bed!

  Thank you for taking the time to complete your feedback. We are glad that you enjoyed your stay and were able to sample the delights from the local bakery. St Mawes is a lovely location, with good restaurants, shops and galleries. We wanted you to know that the check-in time has now been changed from 5.30pm to 3pm. Had we been made aware of the items of clothing and the dust and sand you found in the drawers during your stay, we would have asked our housekeeper to rectify these issues whilst you were at the property. Aside from this we do hope that we might be able to welcome you back in the not too distant future. Property Owner

  Reviewed by Jeanette4.4★Sep 2022

• "Stunning location and the upside down layout really maximises the views."

  Very comfort and had everything we needed. Sunny courtyard patio area too. Ideal for all local amenities and felt like we were in the centre of everything ; but it was still a quiet spot.

  Reviewed by Jane5.0★Jun 2022

• "View and location could not be better!"

  We had a great stay at the cottage which was perfect for two adults, two children and a dog. Terrace was a real sun trap and great for lunch, the dog, drying wet suits and storing paddle board!

  Reviewed by Chris4.7★May 2022

• "Pier Cottage is lovely and the views are fabulous."

  St Mawes is a lovely village with quite a few eateries and drinking places. Ferry to Falmouth opens the gateway for walking and train journeys around west Cornwall. The owners and service staff are excellent. Recommended

  Reviewed by Richard5.0★Apr 2022

• "Great location, well equipped and very comfortable"

  Reviewed by Rosemary4.7★Dec 2021

• "Lovely well appointed property, in an ideal location."

  Loved it !!

  Reviewed by Stephen5.0★Nov 2021

• "Pier Cottage is in a fantastic location, being right on the waterfront."

  As the living area is upstairs you look out of the window at the front straight at the estuary and can watch all the boats coming and going on the water. This has been the best holiday rental we have booked so far

  Reviewed by Jane5.0★Sep 2021

• "Just two minor comments Firstly the duvet tog of 10."

  5 was slightly too thick and too hot and the electric shower was a bit weak in pressure, but this didn’t spoil a very enjoyable week.

  Reviewed by Martin5.0★Jun 2021

• "Third visit to the property love the place, fantastic location."

  We will be back.

  Reviewed by Derek4.4★May 2021

• "A lovely comfortable cottage and just loved looking out the living room window at the beautiful view of St Mawes harbour."

  Great location to explore the area and beautiful walks straight from the door.

  Reviewed by Valerie4.4★Apr 2021

• "Pier Cottage has a wonderful location and we thoroughly enjoyed our holiday, but it is looking rather tired and could do with some updating particularly decorating throughout, it would make such a difference."

  If you keep properties to a high spec then it is most likely people will take greater care of looking after it while they are there. Your Pier Cottage sign outside the property could also be replaced, not good for your image. I hope you find this helpful Paul

  Thank you for your feedback. We realise that the cottage needs an update and will be doing a full repaint and new carpet upstairs as well as new windows and doors throughout this December. There will also be a new bed in the master suite and some new light fittings where they are needed. Do come back again soon! Property Owner

  Reviewed by Paul4.1★Oct 2020

• "Lovely property but needs deep clean and decorating as marks on walls and damp marks."

  Reviewed by Christopher3.4★Oct 2020

• "We tried to cancel our holiday three months before we could not get in touch with you at all."

  Just a week before our holiday after waiting on hold for nearly two hours we got through to you. You told us we could not cancel the holiday . We could not afford to loose our money . My poor husband had to go to work due to COVID and could no longer take time off ,my handicapped son could not come because of isolation . So my husband drove me and my daughter and friend 9 hours had to return for work another nine hours and come back nine hours on the Friday to pick us up and take us home to get back for work . Poor man . But allowed us to holiday and not loose our money . The cottage was in a wonderful position views beautiful and comfy home. But it it lacked TLC in places . If the owner only put these things right it would Make a massive difference . Needs painting ,damp patches ,some furniture Looked grubby .A couple of bits in the kitchen need updating . We had lovely weather and st maws is beautiful. It made up for all the stress we had before we came even though my husband didn’t benefit from this .

  Thank you for taking the time to provide feedback. We are so pleased that you loved the position of the cottage with its beautiful views and that you found it so comfortable. Thank you for highlighting some of the issues you encountered. We’d like to let you know that we have contacted the owner who has assured us that she will attend to each of the points that you have raised. The property is due to be repainted but unfortunately due to the difficult situation this year it has had to be delayed. We do apologise for the difficulty you experienced in trying to contact us to cancel your holiday and the long drive that your husband then had to make. We have experienced an extremely high demand and are sorry that you had such a frustrating time. We do hope to welcome you back next year when hopefully things are more settled. Property Owner

  Reviewed by Lee2.8★Jul 2020

• "Beautiful location, the vase of fresh flowers was lovely."

  A pint of milk in the fridge would have be nice.

  Reviewed by Angela4.7★Jul 2019

• "We enjoyed our holiday in pier cottage very much from the lovely cottage and 1st ..."

  We enjoyed our holiday in pier cottage very much from the lovely cottage and 1st class views to the wonderful village of st mawes

  Reviewed by Jeanette5.0★Jun 2019

• "Great location and view."

  Reviewed by Steve5.0★Jun 2019

• "Second year here and have booked next year already, love the place."

  Reviewed by Derek5.0★May 2019

• "We were unable to get hold of caretaker despite messages left and Texts but managed to get hold of the owner but were hampered by poor reception."

  On site communication was only thing that put a damper on holiday break, as Result of which we needed to go thorough yourselves to make contact with owner. Lovely cottage well located. Clean and tidy and in good repair. Recommended.

  Reviewed by Frank4.1★Nov 2018

• "Fantastic cottage in excellent location."

  Walked from the cottage so didn’t even take the car out for 5 days. Interesting last night with the arrival of Storm Callum with the waves surging up the alley and reaching the lounge window. Friendly village with all the amenities you need including a butchers. Watch House food on our last night was amazing. Carne & Towan beach great for dogs when the tide is out. Took the ferry to Place & Falmouth which extended the option for walks as well. St Mawes hotel next door was very convenient & they have a hidden cinema which you need to book. Staff were really friendly. Overall great place lucky with the weather at this time of year as shorts all week. Oh & one of the machines in the car park now takes cards which is much more handy. A weeks parking was £30 so you need a lot of coins if the card machine is not working but i think good value.

  Reviewed by Lynn5.0★Oct 2018

• "You would choose this house for the view and central location; two features that are normally hard to find!"

  Reviewed by Sarah4.4★Aug 2018

• "The television in the sitting room is confusing there is a Sky remote but doesn’t work."

  This was our fourth visit to the cottage and whilst it’s location is perfect it would benefit from an internal refurbishment - a smaller dining table and fewer chairs for example.The garden table and chairs are in need of repainting and new loungers and cushions would be good. Overall the cottage is very good.

  Reviewed by Angela3.8★Jun 2018

• "Second visit to St Mawes with HelpfulHolidays , fantastic again!"

  Reviewed by Steven5.0★Jun 2018

• "We enjoyed a supper 2 weeks holiday at Pier Cottage, very well placed, well equipped, very comfortable, with good outside space."

  An ideal position for visiting lots of beaches, Falmouth, Truro with not using the car, instead using Fal River ferry services on time running extremely frequently from 8-00am till 18-00pm then a water Taxie if required. Facilities in St Mawes very good, small supermarket always well stocked, Fresh bread, cousants, selection of cakes every day, butches selling excellent produce, paper shop/post office good places to eat, super fish & chips from the watch house. Ample parking.

  Reviewed by Colin4.7★Jun 2018

• "The cottage could have been cleaner"

  Reviewed by D2.8★May 2018

• "Parking is a bit tricky."

  For us it was most convenient to pay £6 for 24hours each day on local car park, you can pay £30 for a week, but you need that much cash for machine as there is not a card pay option! Outside the front door you can use 30 min park between 8am - 6pm or single yellow parking 6pm - 10am.. but it has to be said often in use. But you soon get used to the parking shuffle and car park is less than 5min walk. Although dog friendly accommodation, the town is less so for dog walking. You can use small beach in harbour at low tide and car park field below castle (payment machine not in use May 2018). Neither the recreation ground nor beaches allow dogs. Brilliant dog friendly beach at Porthcurin with excellent Hidden Hut cafe... parking on very steep hill down to beach. Recycling in car park, doesn't do plastic containers, only bottles.

  Reviewed by Joanna5.0★May 2018

• "Fantastic location in a beautiful harbour setting."

  Plenty of local places of interest within easy reach

  Reviewed by Derek4.7★May 2018

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