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"We had a lovely stay at Stokes cottage."
It was in a great location for exploring Cornwall. The property had everything we needed, it was clean and comfortable and very quiet. The garden area was lovely to sit out in.
Reviewed by Eileen5.0★May 2025
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"Lovely cottage, lots of cleaning products available."
Although just the 2 of us were staying, I checked the bedding on the twin beds & one had not been changed, evidence of having been slept in. Also lots of black long hair in double bedroom on floor, so unsure floors had been hoovered before our stay.
The cottage on the whole is beautiful & in a lovely little village. We enjoyed fourways hospitality.
Thank you for your comments and apologise for the cleaning issues which are very unusual. I will check with our caretaking team to make sure our normal high standards are maintained. All bedding should be changed each week and the carpets thoroughly hoovered.
I am glad you otherwise enjoyed your stay.
Property Owner
Reviewed by Vivienne3.8★Apr 2025
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"A perfectly formed gem of a cottage, compact but everything you need with a very well appointed kitchen."
The best kitchen I have had to work in for many years, sharp knives I can use. Little waging line to hang wetsuits. We would love to book again. Perfect location between Rock and The beach.
Thank you so much for your comments. We love hearing just how much you enjoyed your stay! Hopefully we can welcome you back again in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Karen5.0★Sep 2024
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"Lovely, cosy cottage which was nice to come home to after a day out."
Detailed cleaning a little neglected but didn't ruin the stay here. Rubbish in the outdoor bin store wasn't collected before we arrived, but there was still some room to put ours in at the end of our stay. We did call John Bray's regarding this.
Overall, we enjoyed our stay here.
Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Binny3.8★Aug 2024
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"Really enjoyed our stay with our two grandchildren, so convenient for the beaches and very peaceful."
The cottage was lovely and we had no problem with the facilities as a previous customer had, all it takes is to read the instructions in the booklet concerning the facilities in the cottage. The only negative is the pub is no longer open as it says in the description of the cottage. As regards the Sykes website it's a nightmare and wouldn't be going through them again to rent a property. Totally unable to get any communication from them, John Bray however very helpful, i think they are part if Sykes but that us n8t made clear.
Thank you so much for your comments. We love hearing just how much you enjoyed your stay! Hopefully we can welcome you back anytime in the future. The pub should still be open so we are unsure what happened there. We will look into the communication issues with trying to reach us - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Jane3.8★Aug 2024
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"This was a disaster."
Not only did I constantly report via live feed and chat bots the difficulties we were having getting the electric lighting in the kitchen and the cooker to work, it was as though my messages were disappearing into the ether. As I work in the media at the Financial Times as a journalist, I am used to navigating my way through web sites. I can say yours beggars belief. In desperation I rang John Bray, which sent an electrician out within 2 hours and solved the issue. I have consistently relied on Bray since I have been going to the area, from 1994. Also, as an owner from 2002-2005, I would wish to know that my marketing was working properly and my team were responsive. In neither case did this work. The absolute worst of customer service from Sykes & its digital "help" team.
As the cottage owners we are really sorry that there was a presumed issue with the hob during your stay. This was exacerbated by the lack of response on the digital system, which we will let Sykes address. We are glad that the local John Bray office responded more promptly. Subsequently we did have the hob checked and it was fully functioning. As an induction hob it requires a pan to be in position before heat is produced. We will highlight this fact in the instructions.
Property Owner
Reviewed by Janet4.1★Jun 2024
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"Super cosy and clean cottage, really comfortable."
Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Fiona5.0★May 2024
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"A comfortable cottage in a great location, just a few minutes from Rock and Polzeath."
It has been well maintained and had everything we needed for a lovely holiday!
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Alison5.0★May 2024
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"Unfortunately we found black mould in the corner of the bedroom with the twin beds."
The mould ran down the corner of the room and above the skirting board behind the bed. This is particularly concerning as my Son has a lung condition and we had to clean the wall and move him out of the room.
Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays and to the owner and we are sorting. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Andrew3.1★Mar 2024
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"Cosy small cottage, but tastefully decorated and nice and clean, and had everything we needed."
Good location....good access to Rock, Polzeath and Port Isacc.
Not sure if owner aware, but the pub a few doors down closed a week before we arrived, which was a shame. We partly chose cottage as pub in village....but not much you can do about this.
Fyi, we had some difficulties getting hob to work....but did eventually. Perhaps clearer instructions would be helpful.
Overall, good quality cottage and would definitely return!!
Thank you for taking the time to share your feedback with us. We are pleased that you found the property comfortable and that it suited your needs. We are sorry to hear that you experienced issues with the hob, we are currently in the process of updating the information folders for each property. We look forward to hopefully welcoming you back in the future - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Jane5.0★Sep 2023
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"We enjoyed our stay at Stokes Cottage."
It was cosy and comfortable. Had everything we needed and a very convenient base for touring this beautiful area.
We are pleased to hear you enjoyed your stay so much and the property's convenient location for exploring North Cornwall. John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Susan4.7★Sep 2023
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"Not used to induction hob more info to show use"
Thank you for taking the time to share your feedback with us. We are sorry to hear that you experienced some issues using the induction hob, we will look into this - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Simon5.0★Aug 2023
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