Chy Pol

16 Customer Reviews

• "We had a lovely stay at Chy Pol."

  Myself, my husband and two children (aged 4 and 18 months) stayed for a week. The accommodation was well set out, being all on one floor was great with two young children, the enclosed garden was an added bonus. The facilities were good and the cottage was comfortable and well equipped. It’s in a great location to explore Rock, Polzeath, Padstow and we also had day trips to Fowey and the Eden Project. We hope to be back.

  Reviewed by Emma4.1★Aug 2025

• "The property was greatly located and the description was very accurate of Chy Pol."

  Our family loved it and it was greatly enclosed for our dog too. We would definitely recommend and go back here again.

  Reviewed by Michelle5.0★Jul 2025

• "Really nice very comfortable property in a lovely location."

  Comfy bed & powerful shower plus two large TV's in lounge & main bedroom. Great patio & garden area which was totally enclosed & safe for the dogs. Excellent parking facilities too although wi-fi non existent for whole week which was the only downside.

  Reviewed by Joanne5.0★Jun 2025

• "The property was very clean and accessible The property was suitable for our ..."

  The property was very clean and accessible The property was suitable for our needs as we were visiting family in the area We will definitely use again if the need arises

  Thank you so much for your comments. We love hearing just how much you enjoyed your stay! Hopefully we can welcome you back again in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Susan4.7★Mar 2025

• "Lovely little holiday cottage, well planned out, the garden was brilliant being fully enclosed for the dogs, made life much easier."

  All in all a great break!

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Tanya4.1★Mar 2025

• "Hi, The cottage was perfect for the stay I had."

  Very clean, well equipped and spacious enough for myself and my dog. We brought logs for the fire with us as none were provided. The pub and shop etc are not really walking distance unless you walk down narrow roads with no paths. Only issue for me was the really late check in of 4pm with leaving at 9.30 am. Feels like you miss a whole day of your cottage. Thanks

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Lorna5.0★Feb 2025

• "A great 3 night stay for us and our dog."

  The property was perfectly situated for the places we wanted to visit. Comfortable bed and lounge furniture plus the enclosed patio/garden was ideal for our dog. Looking at a return next year.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Kirsty4.4★Sep 2024

• "Really enjoyed our stay - lovely modern home in a quiet location"

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Joanne5.0★Aug 2024

• "Wonderful little bungalow."

  Perfect for us as location is exactly where we wanted to be

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Michelle5.0★Aug 2024

• "Really nice bungalow, clean, great position, for lots of nice beaches, bays."

  Fully equipped kitchen, washing up liquid, d/w tabs. Etc. Lovely clean bed linen/towels/tea towels. Hairdryer in bedside drawer!

  Thank you so much for your comments. We love hearing just how much you enjoyed your stay! Hopefully we can welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Jacqueline5.0★Jul 2024

• "This bungalow was perfect for a family of three and two dogs."

  The beds were super comfortable, and there was a well equipped kitchen, with all appliances. Improvements we would suggest would be perhaps a coffee machine eg a nespresso capsule type machine. And also the house really needs a washing line outside eg a 10 meter retractable on that can be hocked onto the walls as you need it. There is only a small airer currently which is not enough for a family with things like beach towels and normal amounts of laundry.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. All suggestions/comments can be viewed by the property owner so these are appreciated. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Katherine5.0★Jul 2024

• "Hi there well what a fantastic find."

  We have been to Cornwall every year for a decade and this beautiful bungalow was the best place we’ve ever stayed. Beautiful setting and what a lovely bungalow. Everything was perfect. If ever you want to sell it. Please can I have first refusal. Thanks a million x

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Linda5.0★Jul 2024

• "Overall this a great little bungalow and great location."

  Bungalow is well equipped with comfy beds and we found everything we needed to make evening meals. The outside space worked really well for our dog and was fully secure. The negatives were no hairdryer - not great with a teenage daughter and mum who didn’t pack theirs! Also the property looks surface clean on arrival but the drawers and wardrobe shelves needed dusting before unpacking clothes in them and the floors needed a good hoover. The outside furniture needs tipping as it’s pretty rusty and grim! We did enjoy our stay and think it could be a great little bungalow it just needs a more thorough clean with such regular guest turnover and new garden seating.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. All feedback/suggestions can be viewed by the owners so all is appreciated. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Dan4.1★May 2024

• "We had been very much looking forward to our trip having been to this part of Cornwall Wall many times before."

  When we arrived after a 4 hr drive. The worktops in the kitchen dirtys and all the dining table also dirty. I though ok these are minor things there was cleaning items there i'll wash everything down. We dropped our things off as it was a sunny day. The rain came in we got soaked. Came back to have a shower no hot water. Thought brilliant. There was a john bray booklet in property after ring many numbers we finally got one that worked , well the gentleman said please text me. So we explained we had no water. Was asked to leave property while it was fixed. I contacted them a few hrs later as we had heard nothing. It had been fixed so after been sat in soaking wet clothes for 2 hrs we went back to get a note left from maintenance it would take a further 2 hrs for the water to warm up. This is absolutely not what you expect. 4 hrs in soaking wet clothes to wait for a shower. Then we finally at 9.30pm got into the shower and it flooded with 1 min of being on. We didn't phone maintenance as to be honest we just couldn't be bothered after it took 4 hrs the last time and it was a Saturday night and we were meant to be on holiday. The outside light hardly even worked and wasn't bright enough for the location of the proprty anyone elderly woukd habe struggked if they also had taken a dog. Then the following day tried to wash our dogs with outside shower this also didn't work and looked like it hadn't for a long time. We had stayed in a John bray cottage at Christmas in padstow Town which was absolutely wonderful we had so many lovely touches left for us. This property how ever did not live up to the pictures or standards of that. The halls in the main bedroom had cracks all over them and so did all the hallway walls and walls in living room the whole length where radiator is. John bray contacted us when we arrived home and I explained everything with them. I also contacted Sykes cottages who didn't want to know and offered us no refund. They said we should have contacted house keeping to come and clean the property again for us and also would have sent a plumber out. To be completely honest it took 4 hrs to fix the boiler we were completely fed up and why should we be contacting them when 1 the property should of been clean and 2 should surely check all facilities work before advertising them as so. What made matter worse after I had made my complaints to John bray and skyes I went on the review pay to make a review and they same comment had been made by someone who had stayed in the property one month earlier so they obviously took my £400 for a 3 night stay in early March and didn't bother fixing any of the issues. I would absolutely not book with Sykes cottages again. The accomodation was in a fairly remote place with several cottages around ours which we didn't mind this at all as we visit the area 5/6times a year. And perfect for the things we do but the pictures don't show a true reflection of property. And if you happy ringing multiple times to get thing fixed that's ok but we were not as we tried to enjoy our holiday so stay out as much as possible. For the price we paid in March there were many nicer property's which was a shame .

  Thankyou for your feedback. We are sorry to hear about the issues you had during your stay and how we could not resolve these faster for you. We can only appreciate your patience but understand your frustrations. We hope you still managed to enjoy your stay with us and hope we can have you back again in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Rebecca2.5★Mar 2024

• "The shower does not drain well and floods bathroom, many areas of bathroom in disrepair requiring remedial work."

  The curtains in main bedroom were threadbare and you can see straight through them. The kitchen utensils were awful, flimsy old and not one sharp knife. There are no hooks on doors or anywhere to be able to hang clothes on, no where easy with a mirror to dry hair or put make up on. The cleaners mid way were superb and did a fantastic job of cleaning. So thanks to them. Very tired property indeed needs overhauling decorating etc. it doesn’t live up to the photographs and is extremely dark in front room. The car park kept flooding from the back/front gate and it made it hard to get in and out of the car. We tried all the phone numbers on the day we arrived (Saturday) as no clear instructions for the heating and immersion were left and those that were there were from a past letting company with 3 different WiFi codes, plus to mention the shower draining. We were unable to get a response from any of the numbers and you ring one number only to be told to ring another so we went without and muddled along. We have stayed in all the houses in upper and lower Treglyn but this was the most uncomfortable of them all. Which is such a shame as such a great place to be.

  Thank you for taking the time to share your honest feedback with us. We are sorry to hear that you experienced maintenance issues during your stay, and that the points above had a negative impact on your holiday. Our guest's happiness is very important to us and your comments will be raised to our maintenance team and property quality assessor - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Martin1.9★Feb 2024

• "The gutter is blocked, and the water overflows to the soffit."

  The roof will be damaged soon.

  Thank you for your comments, one of our maintenance team will go and have a look. We look forward to welcoming you back soon. John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Bing3.4★Oct 2023

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