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Verified booking
"Property well equipped and comfortable."
Only problem we found was with the showers. The water pressure was very low and guests were unable to have a proper shower.
Thank you for your feedback.
Property Owner
Reviewed by Patricia4.4★Aug 2025
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Verified booking
"Honestly, absolutely brilliant!"
I think this was an excellent property - loads of space both inside and outside, everything you could need in the kitchen, a working BBQ and plenty of outdoor seating, comfy beds, lovely location, enough parking spaces in the drive for everyone - everything was great. All my friends also had very positive comments! 100% would come back again & would recommend to others! If I HAD to find something to suggest as an improvement, maybe the water pressure in the showers could be improved? But that's probably very hard to do with 3 people showering, dishwasher running, people washing hands etc.
Thank you so much for the lovely feedback. We are glad you enjoyed your stay and hope you will book with us again in the near future.
Property Owner
Reviewed by Jay5.0★Aug 2025
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Verified booking
"Overall we had a lovely time and would consider staying again if a few things were improved on."
Positives: - Lovely spacious cottage, especially for those with larger families and kids. - Spectacular garden with apple tree and garden furniture, bedroom views were gorgeous (hill views). - Lovely kitchen with large dining table, ample space, plus large refrigerators and plenty of crockery/cooking utensils. - Comfy couches and great smart TV. - Lots of storage spaces everywhere. - Decent sized parking - Ironing, washing, hair dryer facilities were great - Good location - plenty to do! Most concerning negative incident: On the first day we arrived, one of our young children (3 years old) found a green capsule under the bed (the bedroom with only 1 double bed - first floor), and tried to eat it. Thankfully his mother spotted this and stopped him. On the second night, he found a small white tablet in the same bedroom. Again his mother had to take it away from him. Neither of these were from anyone in our party. It’s extremely concerning and could have been potentially lethal if he’d ingested them as we have no idea what they were for. We were under the impression that the house had been thoroughly cleaned before we arrived but it wasn’t. Other Negatives: - Property needed a serious deep clean as mentioned above. Mop had clusters of dog hair attached, and dog hair pretty much everywhere on the carpet and sofas. There was an unpleasant dog odour. Lots of spider webs in ceiling corners of the rooms. - Shower in en-suite first floor bedroom was very poor, water turned off and was either scolding or freezing with terrible water pressure. - Main bathroom shower rail is broken. - We hated the electric stovetop. Way too slow and can’t make certain dishes with it. - Bedding felt itchy, better quality bedsheets and comfier mattresses for single beds would’ve been great. Extra nice to have: - Extra toilet roll would’ve been helpful - TVs in bedrooms would’ve been nice
We have to refute every negative comment made by this guest. I am afraid they were after compensations and went to great lengths to push for it. We granted them an extra hour to check out although we had new guests arriving the same day and yet they stayed in the property for an extra 40mn while our cleaners waited outside. They left a lot of rubbish on the floor and a lot of extra work for our cleaners to handle. I could go on and vouch for the quality of our beds etc but the best assurance for future guests that our property is fitted to the best standards and clean is that the very next Sykes guest who stayed straight after this one gave us 100% score with glowing reviews.
Property Owner
Reviewed by Tayba3.4★Aug 2025
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Verified booking
"Lovely host and quick to help and advise."
Accessible location. Spacious accommodation with a fab sized kitchen / diner. Great games room and lovely cosy living room.
Couple of cons:
* Quite rough around the edges, especially with regards to walls and kitchen cupboards, counter tops etc
* Could do with a deep clean, especially things like the high chair and cupboards
* Unclear recycling instructions
* Electricity sockets overloaded in lounge
* Faulty hair dryer
* Stairs could do with a handrail
Thank you for the useful feedback, your comments have been noted and wherever possible actioned. We replaced the high chair within a couple of hours of the guests arriving. Our holiday home is grade 2 listed therefore walls are meant to have a rustic feel and cannot be altered at will. We will update our recycling instructions although we essentially leave the recycling for our cleaners to sort out. The faulty hairdryer was replaced as soon as notified. The 2 flights of stairs do have 1 handrail/banister on 1 side.
Many thanks
Property Owner
Reviewed by Yvonne4.1★Dec 2024
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Verified booking
"Lovely property in a lovely area."
Enjoyed our. For a large group of people it's perfect.
Thank you for the lovely feedback, and for returning to our holiday home so soon. hope you book with us again.
Many thanks
Property Owner
Reviewed by Alistair4.4★Dec 2024
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Verified booking
"Really great weekend."
Property was ideal for 4 families and it was a great walking area. Only shame was the weather
Thank you for the positive feedback.
Property Owner
Reviewed by Julian3.8★Nov 2024
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Verified booking
"We loved our stay at the White Roses!"
This is the second time we have been, and we plan to come again. We particularly love the garden - the "garden of Eden" we like to call it! The white roses has everything you would want and need. Thank you
Thank you so much for the lovely feedback, you are welcome back anytime
Property Owner
Reviewed by Francesca5.0★Jun 2024
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Verified booking
"Lovely, very spacious property."
Perfect for 15 ppl. The only let down is lack of pressure in the showers.
Thank you for your feedback, glad you enjoyed your stay.
Property Owner
Reviewed by Agnes4.1★Mar 2024
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Verified booking
"White Roses was a delight to stay in."
The location was fab, so much to do and also great eateries nearby. It is comfortable and warm, lovely for families and a big garden to play. The owners are very responsive to any problems. The only slight downside is the close proximity to A40, which can be a bit noisy. But otherwise super.
Thank you for the lovely feedback, we hope you choose to book with us again.
Property Owner
Reviewed by Alistair4.7★Dec 2023
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Verified booking
"Amazing house and host was so helpful and lovely with recommendations."
Would definitely recommend to a friend.
Thank you for the feedback and glad you enjoyed your stay.
Property Owner
Reviewed by Amelia5.0★Oct 2023
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Verified booking
"Family break for us."
Very spacious property. No issues. Very happy. Had a great time. Would visit again. Situated in a very scenic area as well - with lots to do for all (we were aged from 1 - 85).
Thank you for the lovely feedback. We hope you will book again in the near future.
Property Owner
Reviewed by Bruce5.0★Sep 2023
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Verified booking
"We had a wonderful stay at white roses."
In particular, we enjoyed the beautiful garden. The kitchen was nice and big and well equipped, and had a good dishwasher which is quite rare. Mariane is a lovely host. We would stay here again for sure. The only suggestion is to please not be so stingy with the toilet paper. Thank you
Thank you for the nice feedback and glad you enjoyed your stay. point taken about the toilet paper, we will make sure the cleaners leave more rolls for future guests
Property Owner
Reviewed by Andrew5.0★Sep 2023
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Verified booking
"The property was pleasant and in a wonderful location."
The outside area could have done with a bit more care. Garden large and would have been more useful if the grass was less than a foot tall.
The oven on the left never reached the right temperature so cooking a roast for 14 people was a bit of a gamble. Had to keek swapping food from one oven to the other. Luckily it all turned out fine with careful monitoring.
There was a hole in the wall in one of the bedrooms where the curtain pole should have attached so we couldn’t draw the curtain.
Review sounds terrible but with these problems fixed I would certainly recommend it. The bread was delicious. Thank you.
Hello, I am very sorry to read that you have had a couple of issues during your stay at White Roses but glad it hasn’t dampened your experience much.
- we started cutting the grass just after your visit mid May and do so every week, again sorry for the tall grass
- the curtain pole fixing broke during the week prior to your arrival while other guests stayed in and although we brought a carpenter to fix this before your arrival due to the old nature of the property he needed to come withstronger material to ensure the fixing would be sturdy enough. This was fixed and secured just after your visit.
- the oven is only a year old and we have had it checked by an engineer.
We appreciate your feedback and hope that you will return in the near future. Many thanks
Property Owner
Reviewed by Norma3.8★May 2023
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Verified booking
"We had such a wonderful time at White Roses, we were 10 in total, 2 families, all adults."
There was plenty of space. The kitchen is large and seated us comfortably and is very well stocked with crockery, pans and utensils. 10 of us could sit in the sitting room for games and the additional conservatory sitting room provided break-away space.
There are fabulous walks and a well stocked shop across the road. It’s really quiet despite being so close to A40. It suited the needs of our group perfectly and would definitely come back.
Thank you very much for your lovely feedback. We are pleased you had an enjoyable stay at White and hope you will visit again soon.
Many thanks
Mariane and Gary
Property Owner
Reviewed by Anne-marie5.0★Mar 2023
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Verified booking
"A group of 10 of us stayed here and absolutely loved the place."
Rooms were clean and spacious and the welcome hamper of local produce was a really lovely touch! Check-in and check-out out was really straightforward with the owner and she was really quick to respond to any questions in the run up to our arrival.
The house is pretty much straight off the dual carriageway but we weren’t disturbed by traffic noise really, and the shop round the corner was really well-stocked with everything you could need during your stay. It was only a 20 minute walk to Symonds Yat and felt very central for walks, pubs, attractions and activities.
Would definitely stay here again :-)
Thank you very much for the feedback Rebecca, so glad you had a good time at White Roses. Please come again
Property Owner
Reviewed by Rebecca5.0★Nov 2022
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Verified booking
"Lovely stay in a lovely property."
Clean throughout and plenty of space to relax either with or away from the rest of your party. Location is ideal for Ross-on-Wye and Monmouth, both lovely towns. We also visited the campsite, open to all, where the children enjoyed an afternoon at the amusement arcade. A lovely few days enjoyed by all young and old and a four legged friend.
Thank you for your lovely comments, it was a pleasure having such pleasant guests at White Roses.
Property Owner
Reviewed by Jan5.0★Oct 2022
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Verified booking
"Half term breaks are short and special."
White Roses gave us the wonderful space, comfort and of course location to enjoy a splendid few days. Little village shop round the corner also enabled us to pick up the few items we forgot! Oh and our doggie loved it too!
We are very pleased to read your lovely feedback, thank you, we are glad you enjoyed your stay and hope that you will book with us again. Many thanks.
Property Owner
Reviewed by Rosemary5.0★Oct 2022
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Verified booking
"Booked for work colleagues, the house is clean, comfortable and very well equipped."
Many thanks for your comments, much appreciated.
Property Owner
Reviewed by Luke3.8★Sep 2022
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