“We have spent five weeks in this apartment since October 2018 to May 2019 and have had five or six previous visits, small jobs that required attention have not been repaired and I will detail them so that your inspectors can check when they next visit.”
( a feedback from them to me would be very welcome).
Bedroom 1.Curtains very thin and badly frayed in places,bed linen of extremely poor quality,we were left two bath towels badly frayed at the edges having requested bath sheets.Wardrobe clutter with owners belongings and doors unable to close properly very little hanging space.Bedside lights have to be turned on and off at the main switch as the cord switch was broken.
Main bathroom shower fitting came off each time of using and the smell of drains in there for the whole week was obnoxious......which also filtered through to the rest of the rooms.
KItchen area very dated and utensils were of poor quality,nothing was left for cleaning toilets basins shower etc.,the kitchen sink cupboard was full of junk I.e old rubber gloves paper bags etc.
SItting and dining alright but well dated.
Bacony furniture small wooden tables and chairs nothing to lounge on,to enjoy the most marvelous view possible.
Cleaning cupboards were full of junk I.e. Three squeegy mops that didn't work no sweeping brush( that was left broken on the balcony) poor clothes airier and ironing board.
2nd bedroom.. A total disgrace wardrobe full of blankets high chair a bag of something? that prevented the door being able to be used,the beds were old and we certainly could not have invited guests to join us for the week.....curtains and linen again very mediocre.
2nd bathroom passable but very antiquated but there again the smell of drains
You may wonder why we return? We love the position that it holds and also the fact that it takes dogs albeit their rate is a premium when they don't use any facilities.You will see from your records that we have booked again for next May but certainly things need to improve before that date.
Thank you very much for your feedback. We are pleased that our maintenance team were able to clear the drain. We will of course check that any clutter is removed from the property and that any worn linen or towels are replaced. We are delighted that so many of our previous guests have left very kind comments after their happy holidays in our apartment, and that they have chosen to return many times.
Sykes owner relations
The property
Apartment 24 is a top floor apartment with the fabulous views to south and west and big glass doors opening to a good sized balcony with table and chairs.
The bright, stylish open plan living space has sofas on which to relax and watch the TV, a dining area and a fitted kitchen area.
To the rear are the en suite bedrooms, comfortable and quiet.
With the beach so handy and the leisure centre and restaurant/bar to enjoy, this is an ideal coastal holiday location.
Note: This property is situated in the same complex as Apartments 2, 5, 6, 8, 12, 13, 17, 19, 22, 23, 27 and 29 and they can be booked together.
Summary
- One level
- Two bedrooms: 1 x double with TV and en suite bathroom with bath, shower over, WC and basin, 1 x twin with en suite shower room with shower, bidet, WC and basin
- Open plan living space with seating area, dining area, kitchen and glazed doors to balcony
- Shared use of leisure facilities and restaurant/bar within the building.
- Night storage heating
- Microwave, fridge-freezer, washer-dryer, dishwasher, TV with DVD, Apple TV, WiFi, Phone, Fuel and power inc. in rent
- Bed linen and towels inc. in rent
- Cot and highchair available on request
- Off road parking for one car in a reserved parking space
- Indoor pool, jacuzzi, sauna
- Two well-behaved dog welcome, Sorry no smoking
- Pub less than 1 mile from property, Note: Check-in time 4pm
- Note: Leisure facilities open from 10am every day (except christmas day)
- Note: The gym or sauna does not accept children under 14 years of age
- Note: The club restaurant/bar is open 10am to 9pm during the High Season, reservations recommended (for all other times of the year, please contact the Leisure Centre for opening times)
Note: This property has a Good Housekeeping bond of £100.
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About the location
BIGBURY-ON-SEA
Modbury 6 miles; Plymouth 12 miles.
Bigbury-on-Sea is located in an Area of Outstanding Natural Beauty and is ideal for family holidays. Dusted with sand and lapped by shallow waters, the beach offers safe fun for groups particularly if you’ve got children in tow. In addition, Bigbury-on-Sea beach is dotted with rock pools, so there’s plenty of entertainment for budding marine biologists. There’s also a wide and varied selection of watersports available to visitors who prefer their holidays to feature a little adrenaline rush. Windsurfing and kite-surfing are popular here, with hire facilities located right on the beach. To give you some peace of mind, there are lifeguards present at Bigbury-on-Sea beach during May to September and the beach also has a first-aid room. You can even take the dog onto the beach, although they are restricted to certain areas during the summer. Bigbury’s most famous landmark is Burgh Island, which overlooks the beach itself. The island is accessible at low tide, when the waters reveal a causeway that links it to the beach. However, when the tide is in you can still reach the island by hitching a ride on the popular and unique ‘sea tractor’. Burgh Island boasts an award-winning hotel, elegant and rather genteel, it’s an ideal romantic retreat for couples. Explore the South Devon coast with its fabulous sandy beaches and its breathtakingly beautiful coastal path or simply take time to visit some of the charming estuary towns and villages dotted throughout the area, such as Salcombe, Kingsbridge and Dartmouth. The city of Plymouth and the wild open spaces of Dartmoor are also both close at hand.
Region Information
NOTE: Burgh Island Apartments have advised the pool, gym and leisure suite are to remain closed until further notice. This will be consistently reviewed and updated should the situation change.
Operating within Government guidelines, the bar and restaurant are open with limited tables and booking is advised. A takeaway service is also available. These, however may be subject to change.
Note: Leisure facilities open from 10am every day (except christmas day). Note: The gym or sauna does not accept children under 14 years of age.
This property offers the following short breaks:
- Winter
- Off-season
- Last minute
- Christmas