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"Lovely apartment, elegant interiors but very comfortable & dog friendly, especially the wood floors v the sandy paws."
It would be good to have had cushions for the balcony chairs.
The housekeeping is superb.
Well done all, I’ll be back.
Reviewed by SonjaJun 2022
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"View and location spectacular."
Feel as if we have been in a bubble of sea, sand and sky for a week! Apartment clean, comfortable (although beds are small) and well equipped kitchen. Shower wonderful but not taken with the decor in the bathroom or the colour scheme in the living room.
Reviewed by JosephineJun 2022
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"We had a fabulous time and the property was superb
We have booked for next year
Thanks
Tony"
Reviewed by AnthonyMay 2022
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"An amazing apartment - everything we needed, great location and incredible views!"
Perfect place for a restful break away.
Reviewed by BruceApr 2022
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"A lovely, well appointed property and we thoroughly enjoyed our stay."
Very clean, cosy and warm, although for most of the week we were blessed with beautiful weather for the time of year. Loved the shower room ! Really hope to be back before too long. Thank you
Reviewed by MaureenMar 2022
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"Great property and great location."
Reviewed by DeborahOct 2021
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"No mattress protector on the double bed."
The bed linen was not nice and crisp it was really dated. Will also send a photograph of the apartment when we arrived.
Reviewed by GarrySep 2021
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"Very helpful on-site employees - caretaker and cleaning services"
Reviewed by C JJul 2021
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"Apartment was large, comfortable and well furnished although perhaps not to everyones taste!"
Superb views over the causeway, beach and Burgh Island. Two bedrooms, one quite small, both have en-suite bathrooms which was very nice. Kitchen was very well appointed and had everything that you could possibly need. Overall the complex was very good with designated car parking spaces. The swimming pool was a little small but a nice change from the cold sea! For those not familiar with the area, the road off the main road is very narrow in places which, is an experience. Really enjoyed our stay, we would happily stay again.
Reviewed by MartinJun 2021
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"Sykes are quite the most shambolic un-customer friendly company I have ever dealt with."
Apt 24 is very tired and needs updating.
I feel sorry for the owners because the are paying for cleaning and maintenance and its simply not happening
Thank you for completing your feedback. We are sorry to hear you were not satisfied with our service. We have spoken with the owner regarding the points you raised who did not understand the issues you encountered as no reports were made to her during your stay, had she been notified of any issues she would have been more than happy to try and rectify them for you. You will see from all previous feedback that the owner prides herself in providing a spotless property with consistent good reviews. Despite the points raised we are pleased to see you have booked this apartment again for the next 2 years and look forward to welcoming you back to number 24. Property Owner
Reviewed by TinaMay 2021
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"The fantastic view!"
being able to sit outside on the balcony and the beautiful furnishings inside the apartment, they show that the owners have lovingly furnished the apartment, such a joy to stay here and would book to go back again this year if there was any vacancies, but as with all lovely places like this they get booked up very quickly! Also having the pool to ourselves via a booking system was superb plus the little cafe serving all manner of yummy goodies. This is a real gem of a place, all credit to the owners and the management company.
Reviewed by TerenceMay 2021
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"We had a nice time albeit dreadful weather and facilities being closed (gymn and pool) and the restaurant closed on Wednesday due to the November lockdown."
The closure of facilities was compensated with 20% discount which it was reasonable but nothing was offered for the restaurant closure or having to leave earlier due to lockdown. Instead we were advised we could stay and finish the holidays.
Location is very good, views outstanding, comfort good, would have loved to reschedule the remaining days to add to a further week in the future if given the option.
Reviewed by ConsueloOct 2020
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"It was unfortunate that the pool and gym were closed as together with the pet friendly listing this was a major consideration for choosing the site."
Luckily the weather compensated and other exercise could be taken. The site is very well appointed even if the car park allocations are somewhat bizarre, so much so that despite the uncertainty with the current health crisis we have rebooked for April next year.
Reviewed by MarkSep 2020
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"Property was the high quality we expected with outstanding view over the beach and Birgh Island."
Rooms were spacious with every appliance you have at home.
Security was reassuring with gated parking area and Door entry systems To the block of apartments.
Lovely quiet atmosphere and got really lucky with the weather considering we had two weeks towards the end of September. Not ideal for anyone wanting nightlife as Property was miles from anywhere with narrow country lanes to drive through but we loved it and will return in the future.
Colin and Nicola Hill.
Reviewed by NicolaSep 2020
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"I was very pleased to see that you pro-actively gave a 20% discount due to the COVID restrictions on gym and pool."
Your approach was very welcome especially that we didn’t have to ask for a discount, you gave it pro-actively. This shows a high regard to customer care and Created huge goodwill with us.
We will be booking with helpful holidays again soon !
Reviewed by GaryAug 2020
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"Lovely apartment in the most idyllic location."
The apartment is well equipped. Lots of space and lovely and quiet - hope to go again in the future.
Reviewed by RachelJul 2020
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"Great apartment in a great location"
Reviewed by RobertFeb 2020
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"Would have been good if the heating had been on when we arrived as the apartment took a while to warm up."
Otherwise great location, well equipped, no problems.
Reviewed by ChristopherJan 2020
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"We arrived to find a lovely cake and milk waiting for our use."
.. a very thoughtful gesture. The Apartment is equipped with everything you would need for a lovely holiday. Very spacious lounge and kitchen. Lots of useful items in cupboards including some beach items in an outside balcony storage area. Good quality towels and bedding and nicely furnished. The Apartment was nice and warm when we arrived, there is an absolutely beautiful view of the sea and Burgh Island from the balcony which can be seen from inside the Apartment as well. There were 4 of us and each of us found it really difficult to leave!! (4 grown adults almost crying and saying "Do we have to go?!!" ) We would definitely recommend to anyone this would be a lovely place to stay. Look forward to coming back sometime when that can be arranged.
Reviewed by GNov 2019
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"Hi team. We have just retuned from our break at you’re lovely apartment."
Although we both had stinking colds and the fact that it was windy and raining most of the week, there was no place we would rather of been. Very relaxing and stunning views. Thank you Cheryl and Grant.
Reviewed by CherylOct 2019
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"We have spent five weeks in this apartment since October 2018 to May 2019 and have had five or six previous visits, small jobs that required attention have not been repaired and I will detail them so that your inspectors can check when they next visit."
( a feedback from them to me would be very welcome).
Bedroom 1.Curtains very thin and badly frayed in places,bed linen of extremely poor quality,we were left two bath towels badly frayed at the edges having requested bath sheets.Wardrobe clutter with owners belongings and doors unable to close properly very little hanging space.Bedside lights have to be turned on and off at the main switch as the cord switch was broken.
Main bathroom shower fitting came off each time of using and the smell of drains in there for the whole week was obnoxious......which also filtered through to the rest of the rooms.
KItchen area very dated and utensils were of poor quality,nothing was left for cleaning toilets basins shower etc.,the kitchen sink cupboard was full of junk I.e old rubber gloves paper bags etc.
SItting and dining alright but well dated.
Bacony furniture small wooden tables and chairs nothing to lounge on,to enjoy the most marvelous view possible.
Cleaning cupboards were full of junk I.e. Three squeegy mops that didn't work no sweeping brush( that was left broken on the balcony) poor clothes airier and ironing board.
2nd bedroom.. A total disgrace wardrobe full of blankets high chair a bag of something? that prevented the door being able to be used,the beds were old and we certainly could not have invited guests to join us for the week.....curtains and linen again very mediocre.
2nd bathroom passable but very antiquated but there again the smell of drains
You may wonder why we return? We love the position that it holds and also the fact that it takes dogs albeit their rate is a premium when they don't use any facilities.You will see from your records that we have booked again for next May but certainly things need to improve before that date.
Thank you very much for your feedback. We are pleased that our maintenance team were able to clear the drain. We will of course check that any clutter is removed from the property and that any worn linen or towels are replaced. We are delighted that so many of our previous guests have left very kind comments after their happy holidays in our apartment, and that they have chosen to return many times. Property Owner
Reviewed by GeorgianaMay 2019
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"Really good week in comfortable apartment,lovely location and nice to have a pool and cafe onsite."
Never tire of the view from balcony,but more comfortable chairs would be a bonus
Reviewed by PeterMay 2019
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"We had a wonderful week here with our dogs."
The view from the lounge is absolutely perfect so even when the weather wasn't good (we arrived at the same time as Storm Hannah) the view still was. It was great to be able to watch the tide and that gave us maximum time on the beach with the dogs. It took us a couple of days to find out how to get down to the facilities at the Complex and they are absolutely great. The staff there are extremely obliging. Another change we've found this year is that people are welcomed at the Pilchard as well as a result of the island being under new ownership.
Reviewed by KathApr 2019
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"By far the best accommodation was have stayed in!"
Stunning location!
Reviewed by PaulineApr 2019
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"Excellent apartment, more expensive than we would normally pay but we could see why and as a result spent more time in the apartment than we would have normally."
Reviewed by PaulMar 2019
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"Fantastic break
..."
Fantastic break
Lovely apartment with everything you need
Location and view cannot be better
The club facilities and on site cafe are a real bonus
The cafe team made you feel very welcome
Only small gripe/suggestion would be a shoe rack near front door for sandy/dirty shoes
Reviewed by JimFeb 2019
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"This was our fifth visit to BIC Apt."
24 which says it all really! We love it there. The Apt is comfortable and homely and we always feel welcome. It has everything one needs on holiday however, a sun umbrella for when it is sunny all day would make the balcony more usable. The Apt has a land line telephone with an honesty box, which a very important extra as the mobile signal is almost non existent in B-o-S. The location is stunning in winter or summer. A place to refresh ones soul. The BICClub is welcoming and this year in particular we felt that it had taken on a more professional feel without losing its intimacy. The menu is good and food cooked and presented extremely well. The gym and pool are excellent. Certainly a place to unwind and come home refreshed.
Reviewed by LornaJun 2018
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"Our third time to Apt 24."
It is always lovely to go there. And the newly refurbished balcony area is excellent. A great improvement.
The views are just amazing. A restorative experience.
Reviewed by CynthiaJun 2018
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"This apartment is very tired."
Lots of things need updating. The lack of satellites TV is also unusual at the Causeway. I won’t use this apartment again.
Reviewed by TinaMay 2018