“We have spent five weeks in this apartment since October 2018 to May 2019 and have had five or six previous visits, small jobs that required attention have not been repaired and I will detail them so that your inspectors can check when they next visit.”
( a feedback from them to me would be very welcome).
Bedroom 1.Curtains very thin and badly frayed in places,bed linen of extremely poor quality,we were left two bath towels badly frayed at the edges having requested bath sheets.Wardrobe clutter with owners belongings and doors unable to close properly very little hanging space.Bedside lights have to be turned on and off at the main switch as the cord switch was broken.
Main bathroom shower fitting came off each time of using and the smell of drains in there for the whole week was obnoxious......which also filtered through to the rest of the rooms.
KItchen area very dated and utensils were of poor quality,nothing was left for cleaning toilets basins shower etc.,the kitchen sink cupboard was full of junk I.e old rubber gloves paper bags etc.
SItting and dining alright but well dated.
Bacony furniture small wooden tables and chairs nothing to lounge on,to enjoy the most marvelous view possible.
Cleaning cupboards were full of junk I.e. Three squeegy mops that didn't work no sweeping brush( that was left broken on the balcony) poor clothes airier and ironing board.
2nd bedroom.. A total disgrace wardrobe full of blankets high chair a bag of something? that prevented the door being able to be used,the beds were old and we certainly could not have invited guests to join us for the week.....curtains and linen again very mediocre.
2nd bathroom passable but very antiquated but there again the smell of drains
You may wonder why we return? We love the position that it holds and also the fact that it takes dogs albeit their rate is a premium when they don't use any facilities.You will see from your records that we have booked again for next May but certainly things need to improve before that date.
Thank you very much for your feedback. We are pleased that our maintenance team were able to clear the drain. We will of course check that any clutter is removed from the property and that any worn linen or towels are replaced. We are delighted that so many of our previous guests have left very kind comments after their happy holidays in our apartment, and that they have chosen to return many times.
Sykes owner relations