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"All I can say is Wow."
This apartment is by far the best for views and comes with a wrap around balcony. It was clean and tidy. On arrival we found fresh flowers, cake and tea bags. That was a very nice surprise. Thank you for a great stay. We shall be back.
Many many thanks Mr Clarke² Property Owner
Reviewed by Ian5.0★Jun 2023
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"We had a lovely stay at number 27."
The views were much better than the photos, the kitchen was well equipped. The super king bed was very comfortable and huge!
Our only negative feedback is that the property could do with a thorough clean throughout, lots of dust everywhere, I dropped my makeup brush behind the dressing table and when I pulled the unit out there were two old face masks and old packs of pain killers. We took our toddler on this trip with us and he was regularly pushing his toy cars under sofas and units and when we recovered them they were covered in hair and dust. The last feedback said the towel rails weren’t working and they still weren’t working for us, this was disappointing as our towels wouldn’t dry properly. The main bedroom light still wasn’t working.
If this property had regular deep cleans this would be a 5* property. We will be back.
Thank you for taking the time to complete your feedback following you stay at Apt 27. We have spoken with the owner who has confirmed that he is in the process of replacing the towel rails and fixing the bed room light. He will raise the cleanliness issues with his housekeeping team and looks forward to welcoming you back in the future. Property Owner
Reviewed by Jessie3.4★Mar 2023
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"Hi there,
This is our second visit to number 27."
Whilst the views are stunning, the apartment is not as clean as I would come to expect from these holidays. There’s a lot of dust in general round the apartment. In addition once I’d removed the bedding, the duvet covers and pillows were old and in some cases stained. The main bed mattress actually had dirt and dust and hair over it. It was actually revolting. I had to clean pubic hairs out of the bath when we arrived before I had a bath. We called the Maintenance manager as the washing machine had no fuse at the plug? Some other general maintenance that is needed in the flat for your attention:
Light bulb is out in the entrance hall
Light bulb is out in the main bedroom over the bed
Light and shaving point not working in en-suite to main bedroom
Towel rail not working in the bathroom to the second bedroom
Fridge light isn’t working
Stains on the towels
Reviewed by Rachel2.5★Feb 2023
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"We were in contact re."
cleanliness and the issue was quickly addressed. Other than that, it was a fantastic holiday.
Reviewed by Julian4.4★Aug 2022
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"Fabulous property , comfortable with wonderful views over looking the sea and Burgh Island"
Reviewed by Richard5.0★Mar 2022
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"This apartment is in a lovely position and well equipped."
We had a few quibbles, why were the duvets winter weight instead of summer weight I had to remove my duvet and sleep with the cover and towel. Only 1 plug socket in the twin room and that was behind a bed! But most important both toilet seats were in a disgraceful state small pins sticking out of the lid and these had gouged out patches on the seat which is not at all hygienic.
Thank you for your feedback, we have spoken to the owner and they are going to have a look into providing a summer duvet in the property. The owner has since changed the toilet seats. We are glad you found the property well equipped and in a good position. - The Helpful Holidays Team Property Owner
Reviewed by Mary5.0★Sep 2021
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"Only small criticism is the same every year, and in every holiday home : the duvets are always too heavy and warm for summer."
Could someone not suggest to owners that they might supply lightweight bedding? Maybe with extra blankets if it's chilly? We have learned to expect it now! Otherwise we loved it and had a great time.
Thank you for your feedback, we have spoken to the owner and they are going to have a look at providing summer duvets. We are glad to hear you had a lovely stay. Property Owner
Reviewed by Katharine4.7★Aug 2021
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"Similar to a previous review this apartment could be perfect."
It is spacious, well equipped, with beautiful views. The maintenance is not adequate, there are nails protruding from both toilet seats where stoppers would have originally sat and this has resulted in removing the paint from the toilet seats. Not great if you have kids in the apartment. The bath panel also needs replacing. Paintwork is in need of updating. The cleanliness is not of a high standard, you can see where the tiles on both bathroom walls have not been cleaned in a long time. I have stayed in much less expensive accommodation and the maintenance and cleanliness have been spot on. Otherwise the facilities are good and the location perfection.
Thank you for your feedback, we have spoken to the owner and they are in the process of actioning the points you have raised. We are glad to hear you enjoyed the facilities and location. Property Owner
Reviewed by Dan3.4★Aug 2021
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"Fabulous location and building and the beach facilities on the doorstep are super."
The accommodation has the potential to be really good but was let down by a few things. The apartment would benefit from a deep clean, the bed frames under the mattresses were very dirty, some of the towels and bed linen were well past their best with bleach stains / frayed in places, and there was no salt and pepper. A lick of paint on the skirting boards or a good clean also needed. Lots of chipped crockery. For the price of the accommodation in high season, this is the most we have ever spent for a week, all of these points together are a little disappointing.
We would like to thank you for taking the time to send in your feedback and bringing these points to our attention. The owners have confirmed that the towels and bed linen have been replaced. The skirting boards have been painted and a deep clean of the apartment has been carried out. They were unable to find any chipped crockery; they have however replaced some of the missing/broken glasses. Property Owner
Reviewed by Ian4.1★Aug 2019
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"We have been coming to the Burgh Island Causeway Apartments for fifteen years which tells you how much we love them!"
We have stayed in quite a few of them and they are all of a very high standard. No 27 is amazing as very spacious, bedrooms with sea views and a double corner balcony with the best garden furniture- would highly recommend.
Reviewed by Suzanne5.0★Jul 2019
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"Lovely place in a lovely location."
(1) Biggest weakness was there was no freezer - would expect this at this level of accomodation.
(2) Broadband was spasmodic
Overall good holiday
Cheers
James Reilly
Reviewed by James4.1★Jun 2019
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"Perfect location and property."
Only criticism (small one!) is total lack of shelving in the bathrooms for essential toiletries etc.
Reviewed by Sheila5.0★Sep 2018
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"Beautiful apartment in a superb position."
Only slight drawback is how far away the nearest store is for milk etc, which we weren’t advised of.***Owners Response*** Thank you for taking the time to complete your feedback. We were sorry to hear you were not aware that the local Hollywell Store is able to deliver provisions,milk and newspapers on request. We will double check our information folder on our next visit to ensure this information is available for all future guests.
Reviewed by Peter5.0★Apr 2018
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