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"Stunning views but tired accommodation."
Had all necessary facilities but the house needs a thorough clean, the settees are filthy and tatty and need to go to the tip..
Reviewed by Lisa2.8★Sep 2024
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"The location of the cottage was stunning."
Amazing view of the harbour and very quiet Definitely worked off tea walking back up the hill/steps but worth it. We didn't try and park in the road but used the long stay car park which was just short walk down the hill by the fish market.
Reviewed by Helen4.7★Sep 2024
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"There was a couple of items in the kitchen which were chipped - a glass and a plate so we left these out so they could be seen."
Otherwise this is the 2nd time we have been to this holiday let. The last time was 10 years ago! The extension to the downstairs and the addition of the small balcony provided even more lovely views.
Reviewed by Emma3.8★Feb 2024
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"Location bien équipée et bien située, environnement très calme."
La terrasse est top bien que vraiment glissante! Manque un aspirateur ou un balai. Avons passé un super séjour dans cette magnifique région
Reviewed by Grout4.7★Oct 2023
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"Broken lamp in sea view bedroom, key was not in the key safe, as the key safe was broken, it was kept in the plastic box that surrounded the key safe, which potentially anyone has access to."
Property was lovely though, decking was dangerous when wet, but there were signs up warning of this.
Thank you for this .
I will arrange for the KeySafe to be repaired as soon as possible and replace the broken lamp.
Property Owner
Reviewed by Maria3.1★Oct 2023
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"Very large property fantastic views 3 bedrooms but the top attic bedroom is challenging due to the roof space ok for children but with caution due to stairs ."
Parking can be found on local streets ,the house location is on hill but a quick walk to the harbour via steps but not for anyone with mobility issues .
House is quite stylish maybe upgrade the furniture in lounge upgrade kitchen utensils etc.,.I would recommend the house views outstanding.
Reviewed by Dean4.4★Sep 2023
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"All that we expected except for a place to park our car less than a mile away!"
Folk next door were kind and helpful.
The three floor levels were accessed by quite steep stairs!
The outside terraces gave splendid views of the harbour and the dinghy racing areas.
The house was perhaps 100ft up the cliffside and consumed our energy to visit the town centre around the harbour.
Reviewed by Nigel3.4★Aug 2023
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"The cottage was filthy when we arrived, couldn't sit outside on the patio because all the furniture was covered in bird droppings and obviously had never been cleaned, the upstairs toilet had excrement stuck to the bowl ad in the pan and the general state of the place was awful, we stay in cottages every year(particularly in Brixham)and we have never come across one so bad, what was even worse was when we rang the number Sykes gave su for any problems(it turned out to be the owner of the cleaning company contracted to clean the property)to be told "what do you expect me to do±!"
Im at a wedding 90 miles away, nobody else has complained and the owners were in it 2 weeks ago and they were happy about it, this was 6pm on a Saturday night, we managed to contact somebody at Sykes who said they would try and sort it, we were then promised a cleaning team on the Sunday, they never arrived. The cleaning company owner and his wife eventually arrived at 7pm on the Sunday night and cleaned the patio and generally gave the place a clean. On the following Friday we were asked to strip the beds for a linen change(we were there 2 weeks)we noticed 2 of the pillows were stained when we took the pillowcases off so asked the cleaning company owner could we have 2 new pillows, his answer! "I don't have pillows where do you expect me to get pillows from" considering he's in the holiday business we have never met anyone so rude, also considering we paid over £2000 for the Property the treatment we received was appalling, to be fair to Sykes they have given us £178 back in compensation, but all in all a terrible experience, we will not be using Sykes again and we will certainly never book this cottage again!
Reviewed by Bryan1.9★Jun 2023
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"Do not miss the opportunity to stay at this wonderful place, its views are breathtaking and everything you will ever need is in the property."
Sitting out on the decking alfresco dining, what more could you want
Car parking a little limited at the property, but can park outside to drop off your cases is no problem then park 250 yards away in harbour carpark with cctv
All in all a wonderful place to stay, will be booking again very soon.
Thank you very much
Glad you enjoyed it
Looking forward to welcome you again soon
Property Owner
Reviewed by Michael5.0★May 2023
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"Outstanding location, superbly appointed with all the equipment and facilities you could possibly need."
Reviewed by Ray5.0★Mar 2023
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"It's a beautiful spacious house and the views are stunning."
We thoroughly enjoyed our stay but it could have been even better. A few feedback notes:
Parking - not a problem off-season, but could prove tricky in the height of summer. You just have to be flexible and park where you can.
Wifi/Broadband - wasn't a problem for us and our 7 year old managed to use his ipad without any issues. I imagine live-streaming a film would be challenging though
The bed in the room overlooking the port is a small double bed, not a standard and should be listed as such.
A decent set of knives (as previously mentioned by other guests) would be useful.
Other welcome additions to the kitchen would be a garlic press and oven gloves. Also a washing up sponge with scouring pad.
There's a fault with the ignition button on the gas hob that needs sorting. It lights ok, but the ignition sparks continuously unless you switch the oven off at the wall. This solution however is no use if you're also using the electric oven at the same time as the hob!
If you're providing a dishwasher and a washing machine then it would be thoughtful to provide a handful of dishwasher tabs and washing machine tabs or failing that, ask guests to bring their own. Likewise with black rubbish bags.
Access to a hoover or the provision of a long-handled soft broom to sweep up crumbs in the kitchen would have been good.
There's something loose on the roof or the chimney and in windy conditions there's a banging/rattling noise that kept anyone sleeping in the attic bedroom awake. We'd advise the owner to investigate this because if it is something like a loose tile then it needs repairing. Obviously if it's something on a neighbouring property then there's probably nothing that can be done which is a shame as it really was loud and we wouldn't return again (as a group of four) as the top room became unusable and my son had to share with his gran downstairs which wasn't ideal.
Reviewed by Fiona3.1★Oct 2022
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"Great location - is all about the view."
The property is lovely ( but a little tired in a few places - kitchen units, wall paint). Comfortable beds and stunning views from the main rooms.
Reviewed by Andrew4.1★Sep 2022
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"There were a couple of issues we had with the property."
Firstly there were no sharp knives in the kitchen. We really struggled with food preparation.
Secondly the broadband isn't slow, it's almost non-existent. There were times when we only had one device connected to the internet and we still couldn't stream standard quality video. I ran a speed test a number of times, I didn't think people used basic standard broadband anymore.
Reviewed by Chris4.4★Sep 2022
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"Had a lovely stay!"
The kitchen/diner/terrace did not disappoint!
I would have liked there to have been more bin bags (looked like we only had the 1 in the kitchen bin) as a booking of 6 adults was always going to need more but it was strange buying an entire roll for a 1 week stay.
Reviewed by Rhianna3.8★Aug 2022
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"How likely are you to recommend us?"
10 out of 10
Your Holiday Cottage
How would you rate your stay?
4 out of 5
Accuracy of the listing
4 out of 4
Cleanliness
3 out of 4
Comfort
3 out of 4
Facilities
4 out of 4
Your General Feedback
Would you like to provide feedback about the holiday property? This will be shared with the property owner.
Lovely cottage and great views. We would come back and stay and recommend to friends and family. We had a 3 year old with us and felt that the decking area needed a gate at the top, as was rather unsafe for young and old! Could have done with a sweep and the glass cleaned. At the end of our stay when stripping beds the pillows were very grubby, and the beds were rather uncomfortable.
Would you like us to publish your feedback? Please note that we will only publish your first name against the feedback published online.
Yes
Reviewed by Janet4.4★Jun 2022
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"Overall the property was very good."
More time is needed with the cleaning process, it was generally clean but a deep clean is needed every now and again.
The cleanliness of the outside areas let the property down a little bit.
The decking areas and the front yard could do with a clean up and the exterior of the property needed a spruce up.
Having said all this we enjoyed our visit and would use the property again.
Many thanks for your feedback. We are pleased to hear you liked the property. We will pass you comments about the exterior of the property on to the owner. We do hope you had a lovely holiday and enjoyed all the area has to offer.
Property Owner
Reviewed by Chris3.4★Jun 2022
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"Our stay overall was great the house was very clean with the exception of the oven and roasting tins which were very greasy."
Also we had a frightening experience on the patio which has an unmarked step a quarter of the way along which my husband fell down luckely with no damage done but could esily have been very different and we feel this should be marked in some way.
Reviewed by P5.0★May 2022
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"Good points
Beautiful cottage
Amazing views
Spacious rooms
Large ..."
Good points
Beautiful cottage
Amazing views
Spacious rooms
Large decks
Close to centre of Brixham
Very clean
Not so good points
Parking could be a problem in summer
Beds could be more comfortable
Reviewed by Janet4.1★Feb 2022
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"We had a lovely stay, everything was clean and tidy when we arrived."
Parking was easy enough for us but I think it would be very difficult in the height of summer. The only issue was the heating, when we arrived the house was lovely and warm but the heat didn't come on the next 2 evenings. We did contact the person on the information and he put the heating on asap.
Many thanks for taking the time to leave your feedback. We are thrilled you had a lovely stay. We are sorry that you had trouble with heating, the owner has informed us that you can alter the temperature with the stat in the living room. We do hope that we can welcome you back to the area soon.
Property Owner
Reviewed by Keith5.0★Nov 2021
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"Found Sykes to be wonderfully efficient."
Property was great and just as described.
Reviewed by Teresa5.0★Jul 2021
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"Great cottage, very well equipped, very clean, bed linen spotless, lovely time had by all."
Reviewed by Heather4.4★Jul 2021
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"Prior to our holiday I contacted Sykes about the baby facilities and was told that if the listing said that items were available they would be at the property on arrival - they were not, so we had to make phone calls to get the High chair & stair gate out for us - the travel cot was in one of the bedrooms -although it was rather grubby!"
We were asked not to use the shower in the bathroom as the shower screen had been broken by previous guests?? which meant that 6 adults only had the use of 1 shower.
Reviewed by Christine3.8★Jul 2021
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"Beautiful, roomy cottage with amazing views."
Reviewed by Feleena5.0★Jun 2021
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"We loved the house."
stunning views, very comfortable. Great location. Enjoyed swimming at Fishcombe Cove. We would definitely stay again.
Reviewed by Helga4.7★Jun 2021
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"We had a wonderful time, weather delightful."
Views from the property were exceptional. House was comfortable, slight issue with one of the televisions in the bedrooms.The property manager was helpful, but unable to rectify problem.
Reviewed by Judy4.1★May 2021
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"This property has a great location but continues to be let down by issues that have been reported many times before in online reviews."
These are mainly ( I have photos if you would like them)
- decking filthy
- no wood/wood burner not functioning
- no welcome pack (well only a pint of milk)
- old rusty parasol holder
- filthy mop
- no cleaning materials
-paint flaking off the walls in the kitchen are.
Reviewed by Wanda2.2★May 2021
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