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"The property was OK overall."
The kitchen appliances were all to a good standard. However, the double mattress in the main bedroom was very soft and bouncy with a sag around the middle. It was hard to find a comfortable sleeping position and each morning I woke with a stiff back. I tried the single beds to see if they were any better but they were also very soft. They did sag a bit less though. Also, the heated towel rail in the shower room wasn't working so all towels needed to be dried on the towel rail in the other bathroom or on the clothes horse. The balcony area was quite dirty and shabby. We tried to clean it up a bit but it didn't look any better. I don't think the choice of slate floor tiling helps but think it may just be in an unfortunate position that attracts bits of leaves and other wind-borne rubbish.
Reviewed by ChristopherJun 2022
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"Our first first night was spoilt by water pouring through the ceiling from the flat above as we prepared for bed."
Though not Sykes' or the owners fault it would have been nice to have received an apology or compensatory bottle of wine.
Interestingly messages were left on my home phone 200 miles away! Maybe Sykes thought I could access my messages from home whilst away.
The only apology came from the rep next day who called on us to explain how the problem would be fixed - she was very pleasant.
Reviewed by MarilynJun 2022
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"The quality of the bedding, towels and pots/pans/glasses was brilliant."
The only thing that let the apartment down was the state of the balcony. Not sure whose responsibility it is to maintain the pots, but there are weeds growing over a foot high in them. The picture shows a rather nice wooden bench and table, which has now been replaced with cheap plastic chairs. The tv isn't really big enough if there were 4 people using the apartment, I would get a bigger one and mount it on the wall, but that's only my suggestion. Overall everything was spotlessly clean and the service we received from Coast and Country was excellent.
Reviewed by SyriolMay 2022
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"Lovely apartment all you need is there."
Had a happy stay central to Dartmouth.
Reviewed by JohanApr 2022
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"Lovely flat, nice and comfortable."
The kitchen and bathroom have been well done. The main bedroom is a very good size. The flat is well situated for everything in Dartmouth and comes with a much needed car parking space. A note for people with disabilities or limited mobility, although this flat is on the ground floor, there are 9 steps up to the main front door, so access will be via the garage, as this has a slope and lift to get to the flat. There is also a small step out onto the balcony which may benefit by having a ramp fitted for those with restricted mobility. We would recommend this flat as we thoroughly enjoyed our stay and will happily book it again
Reviewed by LynApr 2022
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"Lovely property in a great location
Would definitely use again"
Reviewed by MarkJan 2022
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"Absolutely perfect."
Well equiped , very comfortable and onlt 3 doors from M&S
Reviewed by ClaireNov 2021
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"Yes, The adverts for Dartmouth House Flats MUST include:
1."
ONE car only allowed to park underground, (I'm informed there have been occasions of two cars arriving.
2. Renter must park in the parking bay numbered the SAME as the flat.
Failure to make this ABSOLUTELY clear on the booking form is causing a lot of anger amongst permanent residents.
3. A laminated notice IN the rental is TOO late
Reviewed by JohnSep 2021
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"Furniture is uncomfortable and a bit grubby with age, television is small and picture is not great."
Reviewed by RogerSep 2021
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"Have been twice now and always clean and tidy and would reccomended."
Reviewed by AdrianAug 2021
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"Ideally located, a stone’s throw from the heart of town."
Accommodation very comfortable. Issues with the WIFI, never worked during our stay
Reviewed by LouieJul 2021
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"There were chipped and stained mugs, marked plates and crazed crockery."
The crockery drawer didn't shut properly.
The springs in one of the sofas seemed to have gone.
There was inferior plastic mismatched furniture on the balcony - the table wasn't stable enough to eat up.
The fitted sheet on the main bed was old and not big enough as it kept slipping off the mattress.
The bedding was tired and one pillow cover was sweat marked. Another pillowcase has black marks on it.
The inside of the shower tray in the ensuite had black mould on it.
There was dust and cobwebs above the wall cabinet in the ensuite.
The whole flat was 'tired' and certainly not up to the standard expected from the description and absolutely did not reflect the rental price.
Reviewed by RobertJul 2021
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"Great property and location."
Thank you to the staff in the office, they couldn't have been more friendly or helpful.
Just one little thing that would help is to provide black out curtains in the bedrooms, as woken every day between 4/5am when the sun started to rise.
Reviewed by DianeJul 2021
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"This is a lovely apartment we have stayed here before and it comfortable and always spotless,we found the staff in the coast and country office in Dartmouth so friendly and extremely helpful could not fault our stay."
Reviewed by TinaJun 2021
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"It was lovely to stay here again after holiday was postponed."
Cannot fault Coast & Country Cotts. for their hard work to ensure we had a safe stay. Apartment very clean and Covid safe. I suggest new mattress on beds as they are lumpy and the large sofa needs to be replaced as you sink right in! Also, the carpet in the master bedroom has a big stain. But we had a lovely stay and hope to return in the future.
Reviewed by KarenJun 2021
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"The standard of cleanliness of the property was very disappointing."
The every day cleaning was fine e.g. work surfaces in the kitchen but the accommodation is desperately in need of a deep clean - there was a thick layer of dust in the corner of the armchair and behind the bedside tables. There were stains all over the bedroom carpet and the shower heads were thick with grime. The mattresses, pillows, cushions and duvet covers were extremely aged and in dire need of replacing.
Reviewed by StephanieMay 2021
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"Excellent property we will return."
Not your problem but access to the garage is a problem with people parking in the road
Thank you for taking time to leave some feedback. We are glad that you had such an enjoyable stay. In relation to car park access, unfortunately, there are two car parking spaces along the access road to the garage. This does make it a little harder to get down the road but with care it is manageable. We look forward to welcoming you back soon! Property Owner
Reviewed by MargaretOct 2020
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"The television is too small for the apartment and if 4 people were staying instead of 2 they would struggle with the limited amount of crockery etc, there is certainly not enough to make using the dishwasher viable."
Reviewed by RogerOct 2020
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"We always like to return to Dartmouth House as it'd so well located, has private parking and the properties are all excellent."
While there we went to the office wishing to extend our stay and were very well looked after. In the event we had to return home early and the girls in the office were very helpful and efficient. We were very well looked after financially as well. Please pass on our thanks to the owner of No. 12 for his very kind gesture. Many thanks for all the help we received in making our holiday so enjoyable.
Reviewed by TerrySep 2020
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"A lovely apartment with the bonus of a lift and underground parking."
The kitchen area was well equipped with all the cooking essentials for a self catering holiday. The crockery
could be replaced with a new modern set matching the quality of the kitchen itself.
The duvet in the main bedroom needs replacing as the filling has disintegrated and the outside cover appeared to be stiff - like sleeping in a 'paper bag'.
All in all we had a lovely time, very convenient to the town, tours and facilities and the weather could not have been better.
Thank you for your feedback. We are happy to hear that you had a lovely stay in Dartmouth. We will pass you comments on to the owner and get these items replaced as soon as possible. Property Owner
Reviewed by LesleySep 2020
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"The apartment was well furnished and equipped."
However, it was beginning to look jaded and areas required redecoration. Whilst not needing TV, the advertised Sky and TV system was antiquated providing much less than a modern Freeview TV and was therefore misleading in the property advertisement.
Whilst no fault of the owner or Sykes Cottages, there was repeated interference by one of the full time property residents (who claimed to be the caretaker!) when parking or moving cars in the underground garage. He approached myself and family members on a number of occasions demanding information on my rental arrangements and was eventually told to stay away from each of us. A less tolerant person may have reacted differently toward him. He should be firmly advised that as renters the car space is for their or their family members use and does not require either his permission or approval.
Dartmouth house is well situated and I would be happy to recommend overall.
Reviewed by JackieAug 2020
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"Great apartment, perfectly placed for exploring Dartmouth."
The Coat & Country office is right opposite the front door, which makes key collection simple, and the secure underground parking was a real bonus. The beds were comfortable and there's ample equipment for a home away from home. OK, it's showing its age just a little and some DIY is needed to get it right into shape, but...no major issues and it's very clean. It isn't the quitest place - there's some noise from the road nearby, and you're aware of some noise from other apartments - but it wasn't a major problem and didn't affect our enjoyment. We'd book again.
Reviewed by JuneAug 2019
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"The property is in a very good position in Dartmouth, within easy distance of restaurants, shops and bars."
The property was clean but a little tired, we found the mattress very soft and uncomfortable and there was no mattress cover on the bed although there was on the single bed. Also the sofas were very soft and the crockery was mis-matched. Saying that we did have a good time and we thank the pleasant staff we met.
Reviewed by RaymondJul 2019
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"This is a good appartment but with nine out of eighteen appartments as holiday lets in the complex owners will have to start asking, ‘ what makes my appartment stand out from the others’?"
Recent feedback sights the main bed as soft, I would concur, generally found it uncomfortable, others may not however. Better quality kitchen utensils might be considered.
Wi If is now available to a good standard.
Again there have been comments about the discrepancy between brochure and actual furniture on the patio. It is the owners right to put what ever furniture he/she wishes on the patio, but the misrepresentation in the brochure and web site is responsibility of Coast and Country.
With prices suggesting a 20% increase in 2020, I repeat ‘ what will make this appartment stand out from the rest’?
Reviewed by TJun 2019
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"The double bed could do with replacing, a few basic things in the kitchen such as salt & pepper, washing up liquid and oven gloves were not present and the outside balcony area is scruffy and nothing like shown in your information details, but other than that everything was fine and we will book again in the future."
Reviewed by RogerMay 2019
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"Lovely Apartment in a great location."
Parking was good underground and the lift made life easy with our luggage. The double bed was uncomfortable and could do with a topper being put on or a new mattress. The footstool was missing from the lounge, would of made it more comfortable if that had been there. Loved the views from the balcony, we will definitely be back to Dartmouth.
Reviewed by AliceMay 2019
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"Lovely apartment in a brilliant location."
We were fortunate enough to have lovely weather. Lots of lovely walks. Everything from bars restaurants and shops on the doorstep. Would definitely stay again.
Reviewed by SherleyMar 2019
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"Some minor items could do with looking at:
Table mats that had dried on food splashes which needed more than a wipe to remove;
a serving spoon with the kitchen cutlery would be very useful;an oven cloth and tea cosy seemed to be absent."
the TV colour was not very good: Sky was blue, yellow and black and the other (terrestrial?) was pale, not crisp.
Some really interesting books which I would have loved to have had more time to read
Thank you for your comments. We appreciate the time you have taken to provide this feedback.Your comments have provided the opportunity to ensure that these issues are rectified for future bookings. Property Owner
Reviewed by JohnNov 2018
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"Clean tidy ground floor, no noise and underground parking."
Oct 2018
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"As described apart from view luckily I am tall, mismatch of kitchen equipment but all that you require, some noise from traffic but can live with that."
Good location for river front, local amenities.
Mr Michael RolfAug 2018
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"Beautiful apartment clean and is kept in excellent condition."
Mrs Tina KingJul 2018
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"We love staying here."
It is central, with secure parking, clean and well supplied. Only thing that would improve it is WiFi. Central position is great and Theatre/Cinema/Library just over 300 steps away, is perfect. I would happily live in this property full time!
Ms M BradburyJun 2018
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"We've stayed in several properties within Dartmouth House but this was the first time in Number 4."
The property is conveniently situated in the heart of Dartmouth and with secure parking. The apartment was clean and well-equipped, although the second bedroom is only really big enough for one single bed. We would have liked a TV in the master bedroom as this is a luxury for us on holiday, but otherwise we were delighted with the accommodation.
Mrs Marilyn SimsJun 2018
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"The apartment was very comfortable."
Just a couple of things that we feel would make it excellent. A bigger television and we didn’t have enough crockery to use the dishwasher. Apart from this it was a lovely cosy warm accommodation.
Mrs Chris HareApr 2018
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"See above comment re accessibility"
Rev John UnderwoodMar 2018
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"Average"
Jan 2018
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"Lovely apartment, with my husband being disabled, it is so easy to access and he can drive/keep his portable disability scooter, right to the front door of the apartment."
Mrs C WestlakeOct 2017
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"The apartment is beautiful everything you need it is kept lovely and so comfortable and in an ideal spot ."
We have stayed in a different apartment in the same building but this was great it even has the added bonus of a balcony,would love to book this again next year.
Mrs T KingJul 2017
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"Very clean comfortable and every thing you would possibly need if you were to cook in the property"
Mr C WrightsonJun 2017
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"What more to say ?"
Xxxxxxxx
Mr F SharmanApr 2017
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"A warm, clean well equipped property."
4 stars instead of 5 due to the lack of broadband, and the lack of a list of which channels can actually been watched via the sky tv box.
Mr S JefferyFeb 2017
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"This apartment was excellent."
Close to the centre of Dartmouth/amenities with a M&S close by. The accommodation was both clean and spacious with secure gated parking and lift to all floors. It had a lovely balcony, bathroom and en-suite. Our only observation was that the TV could have been a larger and the noise from the main road in the main lounge could be a little distracting in high season. The balcony door really needs to be replaced with a new double glazed UPVC unit.
Mr Malcolm AustinFeb 2017
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"Excellent"
Mr P HadleyNov 2016
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"Property in good condition clean and tidy."
Mrs C WestlakeOct 2016
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"Very nice apartment in a great location, it got a bit warm inside on the hot days and the main bed really could do with updating as it wasn't at all comfortable to sleep in."
Other than that, at this price point, it was a great weeks stay in Dartmouth -thanks very much.
JulesJul 2016
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"IT WAS AN EXCELLENT APARTMENT AND HAD EVERYTHING WE NEEDED EXTREMELY COMFORTABLE IN A WONDERFUL LOCATION."
ONLY THING IT DIDN'T HAVE WAS WI-FI
LINDAJul 2016
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"Excellent"
J. South YorkshireJun 2016
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"Excellent"
FApr 2016
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"We were delighted with the secure parking, lift to all floors, two bathrooms, balcony, warmth, wonderful facilities."
So good in fact, that we realised we could have moved from a larger property to live in this one. We have option to book for 2016 and have taken that up. Superb holiday in a wonderfuL setting with theatre, cinema, library across the road and river at the end of the street. Our 53rd Wedding Anniversary and dinner at The Castle Hotel added to make this a holiday to remember. Roll on next year!
Sep 2015
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"Handy location, near to everything."
Nice to have a secure paring space.
Jul 2015
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"Fine BUT should provide WiFi"
Jun 2015
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"New property to the rental market - some tweaks necessary."
May 2015
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"No instructions for TV, heating, washing machine etc was."
Beautiful homely apartment. Perfect for my 87 year old grandma and I. Lift was a great help and parking was wonderful!
May 2015
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"Lovely accommodation and location"
Apr 2015