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"Where to begin about our 4 worst nights sleep ever."
The bed mattress has been the worst thing I have ever tried to sleep on. Thin, hard and springs that dig into the body. Couldn’t sleep and on the first morning had pain everywhere. It would have been easier to sleep on the floor. We tried to contact the owners through the WhatsApp link in the email and after explaining the bed problem and asking for something, anything to put on it got a chat bot that said someone will contact us but that never happened. We spent 3 hours driving to Exeter and back to find a mattress topper which cost us £55 which made the mattress a little more bearable. Also reached out to the owners through Expedia but still no reply. As we're traveling from Australia we couldn't take the mattress topper with us (no room in the luggage) but left it for the next unsuspecting souls. Also asked in the messages to be reimbursed for the the topper we bought, don't think that is going to happen. Would NOT stay here or recommend it to anyone.
Thank you for taking the time to leave your feedback. We are very sorry to hear that you found the mattress uncomfortable and that your stay did not meet your expectations.
We were disappointed to read that you felt unable to get assistance during your stay. Unfortunately, our local team did not receive any direct contact regarding these concerns. Had we been made aware of the issue, we would have done everything possible to assist you during your stay.
As your booking was made through a third-party website, it appears there may have been a communication issue. Our local office is located just a short walk from the property, and our friendly Dartmouth team would have been happy to help had they been aware of the problem.
We take all feedback seriously and will review the information provided within the property to ensure guests can easily find the appropriate contact details should assistance be required during their stay.
Once again, thank you for taking the time to leave your comments. We hope you were still able to enjoy all that Dartmouth has to offer.
Property Owner
Reviewed by Stephen1.0★Aug 2026
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"The interior of the property was clean and well thought out,but clothes kept in the underbed drawers came out damp and the bottom 2 drawers on the right side of the bed were too awkward to use, unfortunately the small outside area which is on the listing on Sykes was totally unkempt and not fit to be sat in, there were only 2 chairs (table was shown on listing)not that we could have used them anyway."
Ideally situated for all Dartmouth has to offer. We were very disappointed when a couple of weeks before check in that the use of the parking permit had changed (this permit pretty much sealed the deal for us to book this accommodation) sadly we wouldn’t use this property again.
Reviewed by Karen3.0★Jul 2026
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"Our 2nd stay at The Mew, just an ideal place for us, very close to the Quay & town as one of us has mobility issues."
The flat is compact & has everything you need for a restful stay. The parking permit in Mayors car park very good for us, but now changed to a permit for the park & ride would be very difficult & would probably stop us from booking again. That is the only negative thing everything else was excellent.
Our thanks goes to the ladies in The Coast & Country Cottages, especially helpful.
Reviewed by Jean5.0★Jun 2026
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"What a beautiful little cottage."
All the facilities you need, spotlessly clean and comfortable. Its position is spot on for accessing the town and the car park pass is great. the crisps and welcome packs were a lovely surprise.
Could I suggest perhaps a non-slip mat in the shower, it gets very slippery.
We had a wonderful week and the weather was kind.
Thank you.
Reviewed by Judith5.0★May 2026
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"Stayed at The Mew for just 4 nights whilst waiting for renovations on my home to be completed."
The Mew is clean, warm and welcoming. And, as usual, the attention of the staff at Coast and Country was impeccable!
Reviewed by Wendy5.0★Feb 2026
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"Well located close to the town and facilities,M and S food hall very near."
Reviewed by Alan5.0★Oct 2025
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"A small but very well equipped accommodation, clean, warm and comfortable."
A great location making it perfect for the ferries, pubs, shops and all the other attractions.
Reviewed by Christine5.0★Sep 2025
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"Small studio flat near the town centre but on a quiet lane."
Close to all amenities.Good layout, had everything you need. Comfortable bed and good shower.
Reviewed by Margaret4.0★Sep 2025
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"This was the 3rd time we've stayed at The Mew."
It's very convenient for the town centre and the car park.
Reviewed by Frank5.0★Jul 2025
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"Another great stay at The Mew."
A lovely perfectly formed bijou studio right in the heart of Dartmouth. All spotless. The parking permit a real plus with only a short stroll to the studio. The weather was amazing during our stay so sat outside making use of the wooden table and chairs. Thank you to Dartmouth Coast and Country staff for making the key collection so easy and another big thank you for returning our left behind clothes so promptly. We will return. Overall another excellent stay at The Mew.
Reviewed by Pauline5.0★Jun 2025
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"We loved our stay."
The most perfect find and the most perfect few days. We will be returning ☺️
Reviewed by Holly5.0★Apr 2025
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"It's a lovely little cottage in the perfect location in dartmouth."
It was quite hot at night could probably do with a lighter tog duvet. We will definitely come back next year.
Reviewed by James5.0★Sep 2024
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"We stayed for a week at the Mew in Dartmouth and we had a wonderful time!"
It was everything we hoped for and more! The location was perfect and the facilties were excellent. We would highly recommend staying at the Mew!!
Reviewed by Tracy5.0★Aug 2024
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"The Mew is a great bijou but perfectly formed studio apartment in the heart of Dartmouth."
The studio is extremely well designed and tastefully decorated. Quiet at night. The apartment was spotlessly clean and bed very comfortable. The studio manual was very helpful. Parking permit most important and only short walk from Mayors car park to The Mew. Only thing missing was a dishwasher because of lack of space. My husband and I thoroughly enjoyed our stay and thank you Coast and Country for making the key and parking permit collection an easy task. Hopefully we will return.
Reviewed by Pauline5.0★Oct 2023
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"Amazing location, so close to everything most things are within walking distance."
Perfect for 2 people (has everything you need). Very cosy and well equipped. Property was clean and tidy. We did find that it needed ‘airing’ due to been quite a small property- so just recommend having the windows open at least once a day to stop stuffy/damp feeling.
Many thanks for your response. I am pleased to see you enjoyed your stay. As a small studio apartment we took advise on best way to air property and following advice ensured that as well as windows a stable door was installed to assist in airing property. We do hope you enjoyed all Dartmouth has and look forward to welcoming you back to the area soon.
Property Owner
Reviewed by Isabel5.0★Sep 2023
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"Picking up the key was very easy & lady in the office was very friendly & helpful."
Having a parking permit very handy,getting our cases from car to apartment was a little difficult only because of a fairly recent major spine operation.
Everything was just great for our weeks break away- including the weather!
Thanks.
Reviewed by Jean5.0★Aug 2023
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