4 Keeper's Cottage, Hillfield Village

Amazing, from the moment we arrived to the day we had to leave.

Beautiful location, so peaceful yet only a couple of miles from Dartmouth. Would love to stay again, and will be recommending to family and friends.

Our 2 visit to this cottage always so beautifully presented top marks to cleaners.

We have stayed 4 times in Hillfield village and always so peaceful and really easy to access Dartmouth, Totnes etc .

This is our 5th visit to Hillfield.

All the cottages have been of a high standard. Our only reason for a moan on this occasion was the outside furniture which was not very good and we are people who will eat outside whenever possible so a bit disappointed. The chairs were coming unwoven but the main gripe was with the table which looked very old and was rusty, but of a health hazard! Not a cheap stay so surely the owners could run to a new table.

Lovely cottage sleeps four though only two of us.

Pretty much a brand new kitchen, although a few of the kitchen utensils need replacing. Two bathrooms; one with a shower and one with a bath. Lovely peaceful small secluded residential area yet only a five minute drive to the Dartmouth Park and Ride, the best way to spend a day in the town whilst we left our electric car on charge. Nice outside area with four seats although the table is well past its design life! Overall great little place.

Fantastic property in a great location.

Hoping to return next year.

We have been to Hillfield a number of years and enjoy the location but the property we stayed at is starting to show signs of age.

The balcony at the front was rotten and falling apart, the broadband is awful, it barely functions, and the fittings in the house are showing signs of wear and tear. Overall it was a great experience but the fit and finish of the property is degrading.

there is a draft over the front door front door handle doesn't open from inside Hardly any internet which is challenging sofa has a smell of pets which needs to be steamed out toilets don't flush very well every property is unique and normally comes with some problems.

I was surprised that this high standard accommodation wasn't completed sorted.

Stayed in this property 2 years ago & it was great & reason why we booked again but I should have read the more recent reviews!

Not sure what has happened in 2 years since but I have lodged a complaint with Sykes regarding general cleanliness of the property, it was simply unclean & dirty in places with cobwebs & spiders everywhere & in terms of cleanliness is the worst self catering accomodation I have stayed in for 30 years (I have never complained previously & have booked with Coast & Country in the past with no problems), full list of issues sent to Sykes with photos. There is no vacuum cleaner in the property & it shows. Front door handle was broken as it couldn't be opened from inside, this was fixed by Sykes on 3rd day of holiday, 2 days after reported. If I had not paid upfront I would have left the property once I realised how unclean & dirty it was, I contacted Coast & Country / Sykes the first morning we were there & they promised to send a cleaner in to sort, this didn't happen so 2 days later I called them again, they sent in the 3rd party cleaning company who advised there was no issue & the property was satisfactory, all they seemed to do was remove some cobwebs when I expected a full deep clean of the property! I refused to accept this and requested a member of staff from the Coast & Country Dartmouth office visit which they did on the morning of our last day, they agreed the property was not clean & unacceptable advising they would discuss & show their photos taken to 3rd party cleaners who they had a meeting with later that day. I would recommend C&C / Sykes find new cleaners as their current cleaners standards do not match mine, the minimum I expect of any accomodation on arrival is that it is clean & surfaces / toilets recently disinfected. I have requested compensation from C&C / Sykes for a holiday that was spoilt by this ongoing situation but have yet to hear from them.

The reason why we didnt give it top marks on the cleanliness was because there was so many cobwebs on the ceiling and along the kick board in the kitchen.

Great property, only a couple of very minor niggles (a wonky Roman blind and a rather draughty front door).

Outside handrail on decking by steps insecure.

No shelf in either of the bathrooms for toiletries and the toilet brushes need replacing. There was a slight damp smell in the shower room which may have come from the brush. The handrail on the decking needed a good brush down it was covered with cobwebs etc.

We loved the cottage.

I am extremely fussy when it comes to cleanliness but the cottage was generally lovely and clean. My only criticism would be that the main bathroom smelt very mouldy and musty and neither of the toilets flushed well. The main bathroom looks like it could do with a deep clean. Smelt of urine. Lots of orangey brown stains on the grouting. Probably doesn't help with the smell in there. Was such a shame about that as otherwise I would have been happy to give 5 stars.

The cottage was spotlessly clean and extremely comfortable with everything we could possibly need for our stay.

We will definitely return!

The height of the wall cupboards in the kitchen were such that when the doors were open the corners of the doors could take your eye out!

There is a recommended height to the underside ie 1350/1400mm above floor level. Why was this design guidance not followed?

Great cottage, well equipped.

Tranquil site as always (many years at Hillfield, but first at No 4). Nothing to criticise.

Excellent accommodation and good location.

Lots to see and do in the area.

A couple of very minor faults.

One half of the electric toaster doesn’t work. One dining chair has a loose leg and the courtesy street lights on the wall of the access path from the car park do not work. Apart from these minor faults which I’m sure will be corrected soon the property was wonderful and I would highly recommend .

Although only booked for a week we enjoyed our stay at 4 keepers cottage and would recommend it to anyone who wants a base to see the area quiet and restful a little stressful driving the lanes but excellent.

Fantastic!

5 star +. Just a couple of small points, the quilt was very hot (weather was good!), and a couple more cushions would make it 6 star!

We had a great week at the Hillfield Village, I think we didn't realise it was part of a small holiday resort when we booked however it has been so well designed that you felt you were just part of a small area within it.

The cottage was well designed and finished with everything you need for a holiday. The staff were very friendly and helpful. The location is in a beautiful part of South Devon, very quiet, but only 5 miles from Dartmouth and a couple of miles from supermarkets and a Park/Ride car park. Be sure to visit the Free Rabbit Farm, there are signs on the lane going down to Hillfield Village, which is not a farm at all but 43 acres of wonderful woodland garden, it's just a 2 mile walk away though country lanes.

Really good location as a base for Devon day trips.

Very modern cottage which was great with a young baby.

Although there were instructions for every appliance in the property, there was nothing regarding the supply of hot water.

Following a freezing cold shower on the first night, we found an override switch in the cupboard which fortunately was for hot water. However, after several more cold showers we started pressing this button about 20 mins before showering to ensure we had enough hot water.

We arrived a little late about 5.

45 due to traffic problems, we found it extremely difficult to retrieve key from box outside information desk, the padlock did not function very well. The only person on site was Maintenance Person who was most helpful. We never found anyone in the information office until the morning we left. Wi Fi was advertised when we booked. However BT modem was not switched on, we eventually located it in cupboard. Surely this should have been checked before our arrival. Most TV functions did not work at all, rendering playback, replay, Netflix, BBC i player and ITV hub inoperable. Mobile phone service poor. As it was a wet and stormy week it would have been good to be able to access at least one of these. There was only one TV. Apart from this the cottage was as we stayed in Hillfield many times in the past spotlessly clean and well furnished. We were disappointed to discover that other identical properties were let for over £160 per week less than ours.