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"The cottage itself is fine."
Furnature lovely. Decor is nice. Unfortunatly was damp. Paint peeling from the walls. No curtain over the front door for warmth and privacy! Small bedroom was covered in small flies. I had to hoover them up! But they kept returming through the beams. Silicone could prevent this! That was dispite the spider website and spiders around. Even over the cooker hood. Kitchen needs updating . Im glad I took my own utensils. and cups ect. The floor was mopped on arrival and stayed wet untill the following afternoon. The upstairs was warm but downstairs was terribly cold the whole stay . In the summer im sure its warmer. But there is some attention needed to make comfortable. Could be a great place .
Thank you for your feedback ! I’m so sorry to hear your experience wasn’t good if you contacted us you could have sorted some issues out for you . Thank you
Property Owner
Reviewed by Leanne2.0★Dec 2025
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"This was the most disappointing cottage we've ever booked."
Not only was it not ready for our arrival with dirty unmade beds, but the whole place was unclean. Not only the dirt and mess from the previous occupants but long term dirt. The whole place needs a deep clean. From food and thick dust under the bed, an absolutely disgusting toilet brush to dirty rug, floor and skirting boards. The toilet seat is almost falling off, the sink tap housing is broken and there appears to be no care and attention to the customer experience. This experience ruined our holiday. The owners turned up 4 hours later to change the beds without an apology or offer to clean. Far below the experience expected of Sykes Cottages.
Thank you for your feedback and we're truly sorry to hear that your experience didn’t meet expectations. There was a misunderstanding regarding the booking and communication with our housekeeper, which we addressed as quickly as possible.
The toilet seat was replaced prior to this message, and the tap has also been repaired—both issues we were unaware of until recently. As for the cleanliness of the property, we were not informed at the time. Had we received a message from you, we would have acted immediately to resolve it.
We appreciate you bringing these matters to our attention and hope to provide a much better experience in the future.
Thank you
Property Owner
Reviewed by Claire1.0★Aug 2025
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"Pulled up to the door looked very shabby outside
Smell of drains inside
Floors ..."
Pulled up to the door looked very shabby outside
Smell of drains inside
Floors uneven
Hot water in bathroom too hot dangerous
Beds too high and hard
Thank you for your feedback. All points have been noted. The cottage frontage is Exactly as pictured? The hot water has been checked by a qualified plumber and is 60 degrees as advised. The floor is a beautiful rustic slate floor and is perfectly flat? The beds are 3000 pocket sprung super high quality matrasses of hotel quality as suggested by Cornish Cottage Holidays. The bed frames are the best quality oak standard height king Sized units. We made a trip to the Cottage the day you left and there were certainly no drain smells? We hope that we will be able to welcome you back in the future.
Property Owner
Reviewed by Christopher2.0★Jul 2024
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"There was a continuous night and day humming coming some from some sort of equipment used for the apartment, very annoying when trying to get to sleep."
Very small point square plates might look novel but with a small round sink is not very functional.
Lovely area to stay and had a really enjoyable holiday.
Many thanks for your feedback, we have visited the property and added round plated to go with the round sink? :-0) We hope to see you again in the future.
Property Owner
Reviewed by Paul3.0★Jun 2024
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"We had a lovely stay in the cottage, a few minor details would help, space for food in the cupboards, oven glove had a hole in it causing a small burn to my thumb, fridge was full of ice at the back and could do with defrosting, other than that comfy sofa and beds."
. Nice area as well
Thanks for your feedback, we're glad you had a nice stay. We hope to see you again.
Thank you
Property Owner
Reviewed by Julie4.0★Mar 2024
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"The location was idyllic in the country."
Reminded me of my life as a child.
Ground floor a little claustrophobic but comfortable.
The stone floor could do with a deep clean.
The bedrooms and bathroom were nice and cosy.
The only gripe about the bathroom is the floor again could do with a deep clean.
The property is well furnished and well equipped.
We feel that the water temperature from the ‘hot’ taps are scalding and could injure a child.
The attached barns have some lovely wildlife. An Owl box in one barn and swallows in nests in another.
Our dog and I saw the Barn Owl at 6.30am sat on a fence post only yards away in the lovely Orchard. It then flew off to a nearby tree.
That Owl, the swallows and a Wren telling off our dog made the short break.
Will definitely use Sykes again.
Note: Please notify owner re Hot Water and deep cleaning of stone floor and bathroom floor.
That said it was a lovely break away
Thank you for your feedback, we've spoken to Sykes management team and they will resolve both issues. Many thanks for your constructive feedback!
We hope to welcome you back in the future.
Property Owner
Reviewed by Michael4.0★Aug 2023
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"Would recommend to anybody such a nice little cottage with everything that you ..."
Would recommend to anybody such a nice little cottage with everything that you need nice comfy bed good shower we couldn't ask for more
Thank you so much for your feedback. Lovely to hear you had a nice time. We look forward to seeing you again in the future.
Many Thanks
Property Owner
Reviewed by Roy5.0★Jul 2023
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"The cottage was one of the best we have stayed in."
The bed was extremely comfortable. It was a pleasant change to have a comfortable sofa too. Everything was as advertised. Sometimes it was difficult to get Netflix easily on the TV as it was asking to verify the user. Maybe I wasn't using it correctly.
Thank you for your feedback and we look forward to seeing you again. Thanks
Property Owner
Reviewed by Celia5.0★May 2023
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"Lovely cottage, comfy bed, comfy sofa, good shower."
Cosy and peaceful in a lovely location. Def worth a visit.
Thank you for your feedback and we look forward to seeing you again.
Thanks
Property Owner
Reviewed by Cady5.0★May 2023
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"We loved our stay at Keepers Cottage, good value for money."
The place is getting tired and a make over wouldn’t go a miss. I guess it was summed up for us as the wooden plaque on the door three of the fixing screws failed and the plaque swivelled into an upside down position. I think it’s time the owners invested some of the revenue back into the property.
Hi, thankyou for your feedback. The Cottage has had a lot of work and will continue to get updates over the course of the season. Ironically that plaque was only fitted by a local carpenter new 3 months ago!? We're glad you enjoyed your stay.
Property Owner
Reviewed by David4.0★Apr 2023
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"Nice, Quiet, week off work."
Great!
Thank you so much for your feedback. We hope to welcome you back in the future.
Property Owner
Reviewed by Greville5.0★Oct 2022
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