“Great location - but sadly the apartment had not been cleaned very well at all and detracted from the £2,200 we paid for the week - especially in light of COVID 19.”
We were in Apartment 5 and our friends in Apartment 25 had a much fresher/more modern decor/facilities.
1. Matted dog hairs on the patio
2. Patio not very clean at all and the furniture very old - especially compared to the other apartments where we had friends staying in the block
3. The rugs were old/very dirty
4. Kitchen drawers (inside) dirty and greasy on outside
5. Kitchen counters greasy/stained
6. Bathtub stained and sealant yellow/orange
7. The duvet covers were old and in one room the fasteners broken so the duvet kept falling out of the cover
8. The sofa was old and uncomfortable
- Mr Hopkinson, August 2020
Thank you for your feedback which caused concern. I will take up all the cleaning and stain issues with my cleaner. It is a surprising occurrence ,as a high standard has been consistently delivered over many months and will be restored. The two small tired rugs and duvet will be replaced. The sofa is not old but is not as squishy as some, because it is a sofa bed. The patio furniture is teak which turns silver grey, a naturally ageing look. These improvements will be implemented now and in the near future to restore standards.
Sykes owner relations