Clements Cottage

The accommodation was disappointing and needs TLC.

The front door and its step were very grubby and in need of cleaning and repainting at the very least. The carpet area once inside the front door was badly stained in places. Most of the interior decor looks very tired. There was no welcoming hamper. The kitchen was brighter but inside of bread bin and microwave in poor condition esthetically. The teapot needs replacing. In the Washroom there was no plug for the sink or anti-slip mat in the bath under its shower. The loo flushing mechanism needs attention. The back gate could not be opened. 3 out of four of the pillow protectors were badly stained and fairly big stain also on mattress cover. Sykes customer services and the Property manager did not help us to resolve practical issues we raised during our week's stay. We coped but did not enjoy our stay at the cottage. A great shame.

cottage is located 2 mins from harbour and 5 mins from beach.

cottage was clean and comfortable and the owners kept in touch before we arrived. internet is fast enough to watch your firestick.it is situated on a main road and could be a little noisy sometimes with cars and people walking past the door. there is a lovely walk 2 mins from house around roundham cliff walk to goodrinton sands where the beach is dog freindly all year.

The cottage is in an excellent location, close to the harbour, pubs and a shop.

Unfortunately the cottage had a strong smell of dogs and was dirty The owner did make direct contact with us before and after our stay and I passed in my comments to her. She was very appreciative of the feedback

Stayed a few times in this cottage and plan another.

Great location. Very comfortable clean and well equipped. It feels like a home from home

Our 2nd time here very nice place but cooker nightmare no broom to sweep up but lovely place to stay

Excellent property in excellent location

Lovely comfortable cottage a stones throw from the harbour and only a few minutes to beach and town centre.

Ideally situated for visits to near by towns of Brixham, Torquay,and Dartmouth.Have no problem with recommending however for elderly people stairs are a little steep and bathroom as stated is downstairs. Many thanks to all involved Karen Paul and Ronnie the collie x

We have stayed at this property before and wanted to book again as was a lovely first time.

However, we were extremely disappointed this time round. When arriving, I went in to find sand and dog hair on the sofa, I know dogs are allowed but you would expect this to be cleaned before next guests arrive. The carpets were dirty upstairs they had been hovered but dirt is well stuck in them the could do with a wash as socks were just turning black everyday. Had to go buy slippers to wear around house to stop from feeling dirty on feet all the time. Upstairs main bed wasn't sturdy and was broke on one side we think this could be resolved by putting new screws in but still should have been checked as now wasn't safe to sleep in so we had to use the 2 beds in other room. However this worked out better as main room has damp coming through and we have a 2 month old who the damp made her poorly along with my partner this was not ideal and nothing was even done until last day on Friday even when reported on the Monday and this only was the housekeeper coming around to find out what we meant by being dirty and the broken bed. We ended up leaving early due to them two being so poorly from the house we couldn't stay another night and definitely didn't want to. It was great to leave the property. This property could do with alot of refurbishment as it could make a great lovely little cottage again.

Location and price are key.

This was our second stay at Clements Cottage. Location is superb, with free and ample parking on the doorstep, but still right on the harbour and only a short walk to either Goodrington beach or Paignton seafront and pier. Cleanliness and overall condition are still below average of what you’d expect from a Sykes property. On top: be prepared to bring your own toilet paper, washing up liquids, etc. But, we knew this in advance from experience, so weren’t disappointed. Clements cottage is good value for money, we enjoyed our stay.

We loved the cottage, our new home from home, we'll see you again soon for sure.

Thanks for providing the dog blanket for the sofa, great idea! Might be worth checking the toilet, it seemed to leak into the bowl sometimes and then refill constantly for a while, then stop. No problem to us, just thinking of your water bill. Thanks again for your great arrangements, everything went very smoothly.

3rd time at Clement cottage .

Would and have done recommend.

A very clean, comfortable cottage with everything needed for a lovely week.

Comfortable beds in a excellent position between Paignton and Goodrington, would definitely book Clements cottage again, thank you.x

What a lovely little cottage that is bigger than it looks.

Has everything you could need. Perfect decor, ideal. A proper little holiday home gem. Please don't change anything. Lovely little courtyard, kitchen well equipped, with more than you.would expect. It's the little touches like the dog towel that make the cottage and holiday perfect. Only 1 problem, I only had it for a week, so will definitely book again. And sykes cottages are so helpful and could answer all questions asked. Many thanks

4th stay at Clements Cottage All wonderful

Perfect, 4th time at Clements Cottage, will be returning again and again, Love it Thank-you Gail, Graham & Karen

Another wonderful holiday.

Fifth stay here and it is a real home from home. The cottage is very clean, comfortable and the owners have clearly put a lot of thought and effort into it. Everything you could need is provided. Look forward to our next visit.

We loved our stay at Clements Cottage.

It was so comfortable and had everything we needed. The location was brilliant too. Thanks so much!

Lovely cottage.

Great location. Everything we needed was there or in the surrounding area.

The location of the cottage is amazing, so close to the harbour, beach, cafes, pubs and restaurants.

The cottage sufficed but it was damp and all our clothes smell of damp, the walls were thin so we could hear the nextdoor neighbours tv which played through the whole of the night on 2 occasions. The laminate flooring isn't sealed so when I spilt a drink it ran down between the boards and as we walked on them the liquid was squishing up through. The wallpaper is bubbling and peeling off in lots of places presumably because of the damp and the sofas and chair have definitely seen better days. The bedrooms were much nicer than downstairs but the double bed mattress was very uncomfortable. I don't usually moan and if you hadnt asked I wouldn't have told you. It was our first time using sykes and I was worried our 2nd week in Warwickshire would be similar but Wigrams is exceptional. We would return to the location again as I have family in torbay but we won't be going back to clements cottage.

The location of the property was perfect and we had a wonderful time in Paignton and can’t wait to return.

The cottage however wasn’t as expected, the pictures do not replicate the decor as it is now. These need updating. The bathroom needs a complete plumbing overhaul with the toilet over flushing, the sink taps not turning off correctly and the bath taps/fittings very lose. There is also an issue with the drainage pipes in the garden as all the shower water was overflowing from the drain into the garden. The plugs didn’t fit bath or sink either, both unable to retain water. Our biggest issue was the cleanliness, unfortunately the living room, kitchen and bathroom were very dirty. The floor were very dirty (our socks were black within 10 mins of arrival) and the hoover smelt really bad as did the sofa. We had to clean before we could use anything. Upstairs wasn’t too bad. We would stay here again but only if the above issues were addressed/fixed and the cleaning team overhauled/replaced. It’s a shame the owners have been let down by this.

Needs sign on front of wall warning about banging your head hover smelt of dogs when used stank the cottage out on the description for the cottage Needs to tell you that the toilet is downstairs my 77 years old mum struggled to keep coming downstairs at night needs handrails in bathroom.

Appcept from that perfectly nice cottage furniture comfy great location 5 mins from the sea and town .

Another wonderful holiday at Clements Cottage.

A clean and comfortable home from home in a fantastic location. Already booked for next year. Highly recommended.

Lovely property close too harbour but did not realise it had a very busy road outside very noisy from the front room also the front bedroom .

We had a problem with heating in the beginning and made contact with a person through a phone number ( temperature was to cold ) was sorted the same day. Also we found the cooker a challenge to work but got there in the end. The sink plug in the bathroom lets water escape ( to small for the hole ) and also the toilet seat is becoming loose. There were a few things left there for us to make use of a nice thought.Would not book again because of the busy road .

The cottage was fantastic,exactly as described

Cottage was really close to harbour and beach.

We had a lovely time with our dogs and hope to rebook sometime soon.

Clements cottage was a lovely place to stay.

A historic property with older property character yet was clean, comfortable and cosy with everything necessary for a pleasant stay:)

The accomodation is in a perfect position to explore everything the English Riviera has to offer.

It's a great size too with the little garden being an added bonus. It's well lived in and dog friendly which suited us but if you're overly fussy about decor you might be a little critical of its traditional design. Overall perfect for us

nice central location.

pleasant environment inside. odd diy arrangement with bathroom doors. outside drains blocked with previous people's waste. outside patio & fixtures shabby. bedroom furniture ill fitting, drawers/ cupboards sticking when opening - previous people's litter found in the house. house info wasn't up to date - refuse collection day was wrong overall the place felt slightly neglected we have stayed in many lovely holiday places over the years, but this wasn't one of them. I expected much better standard for a premium priced high holiday season let.

Clements cottage is in a great location one minute from the harbour and 3 or 4 good places to eat out.

The only issue may be the lack of parking but we bought an eight day permit from the torbay council website which covers all of the car parks in the area including the harbour car park two minutes walk away. The cottage itself was spotlessly clean and very comfortable, we felt the living room seating could have done with an update but was still comfortable. A couple of tips from us, buy a car park pass and park in the harbour car park, use the ferries from the harbour to visit Torquay and Brixham, use the steam train from paignton to visit Dartmouth, and have a meal at the harbour inn or curious crab both only 2 minutes walk away and both have great views from their outside terraces

A new back gate.

.which had dropped a bit..hence gate did not lock.Made us a bit anxious as inventory said there were outdoor seat pads in unlocked shed and they were missing.Always makes me feel owner will think we took them.Silly l know..but can't help it.Cottage very comfortable and extra touches (tea towel washing up liquid sponges and extra toilet rolls )were much appreciated.

Absolutely brilliant location close to all amenities beautiful harbour and some lovely pubs and restaurants definitely will come again

We had a wonderful trip in a cottage that is perfectly located.

The cottage had everything we needed. No complaints.

Ideal position to explore the area, pubs and restaurants very close by.

Smart tv had Netflix and Amazon loaded so lots of choice to keep you entertained for rainy days and evening when returning from days out. Our second time to this cottage and would book again

this property was in an ideal location.

But unfortunately the cottage was filthy! I didn’t expect to go on holiday to be cleaning and vacuuming on arrival! I understand that you give guidelines for the COVID-19 but who is checking that these are being adhered to? I expected an immaculately clean house with what is going on at the moment. Very disappointed, the cleaner needs sacking. I have lots of pictures for you to see as evidence.

Yard fence and gate is in need of repair and the property could do with a deep clean and decorating but overall we had a lovely stay.

Property had everything we needed and the location was ideal.

Everything was great, Had a brilliant time, everything on your door step.

2nd time we have been back to this cottage & will go again.

Cottage seemed it had not been cleaned since previous guests.

Recycling left on kitchen worktop. Bin not emptied in living room. Upstairs single bed not stripped with brown stains on sheets with towels thrown on single bed not previously used. Double bed not stripped had to strip and wash all sheets and pillowcases myself made bed by 9 30pm after drying them. No fresh towels put out only the used towels hanging on the back of the bedroom door. I would like to send you some photographs.

location was great but cottage could do with new front and back door and shower fitting

This property is shabby and run down.

Downstairs smelt very fusty especially the old settees. The light above the wash basin did not work. To shut the door to use the wash basin you have to go into the toilet/bathroom to shut it. The toilet seat was loose and the bathroom smelt damp. The toilet just about fits in between the bath and the wall and you have to manoeuvre round the positioning of the toilet roll holder to sit on the loo! There are no radiators in this area so I presume in cold weather you would have to leave the bath/toilet and wash basin doors open to get some heat in from the kitchen. One of the light bulbs in the kitchen did not work. The outside yard needs weeding and generally looks uninviting. There are 3 stairs in the living room before you turn to go upstairs. There is a door above the 3 stairs that can be shut with a connection on the doorframe. This connection was loose and hanging off and my husband caught and ripped his canvas jacket on it and had he not been wearing a jacket he probably would have needed stitches in his arm. We were visiting relatives and had we not of been celebrating a family birthday on the Friday we would have left on the Monday when we arrived. I honestly cannot believe that you can charge £522 to stay in this property for 5 nights. I would not stay in it if you paid me. On a brighter note I have now finished washing every article of clothing we took with us hence getting rid of the fusty smell they were infused with.

Wonderful, everything we required, home from home, will be coming back.

Great location for everything. Wanted to stay. Thank-you Gail, Graham, Karen & Doggy Flyn.

Lovely cottage but the sofa’s and lounge & kitchen floors were all very dirty, we had to put covers over the sofa to sit on it as really not clean and under and around the sofas were dirty too.

We had an amazing holiday, Clements cottage was lovely and had everything we needed ,, in fact I don’t think there was anything else you could have supplied , I loved the fact that there was a washing machine, I came home with a suitcase full of clean clothes instead of one filled with dirty washing

Had an absolutely lovely time at Clements cottage paignton a real home from home and everything we needed.

Only things really i thought would have improved our experience is maybe an extra lock on front and back door and the only other thing is being able to adjust the heating ourselves as it did go quite cold in the evenings and first thing in the morning and I could see no way of putting heating on or any other means of heating

Great location, easy walking distance from everything including train station.

Lovely little place ideal for a small family or couples.

What a wonderful home from home!

A great location and a beautiful cottage that has everything you could need and more. Paignton is a stunning town with lots of attractions and good places to eat. Clement cottage is clearly loved by it's owners and they care about the guests. The beds are comfortable and the bedding (and towels) is really high quality, best nights sleep in ages. On arrival the cottage was spotless and tea, coffee and biscuits were available, which was a nice touch. I would highly recommend a holiday here, and am planning to book again next year.

Very close to everything.

We did not have a car so walked everywhere. Took trains and buses for outings very easy.

Lovely location, very tidy and well equipped,Will return in the future

Spacious and warm cottage.

Found the bathroom blind broken when I stayed at Clements Cottage earlier this year and it was still broken on my recent visit .

.. I’m sure it will be fixed by the next time I visit. Not sure how you can achieve this, but it would be great if you could eliminate the ‘doggy’ smells prior to a new occupancy. Actions on the suggestions above would elevate the holiday experience to ‘superb’ :-))

Excellent harbour location and the property was very clean and comfortable.

Would highly recommend Clements Cottage to stay at. The area is super dog friendly. Thank you to the owners of Clements Cottage the property made our week. Regards Karen and Alfie

The cottage downstairs was dirty, had to wash floor of kitchen, dusty cobwebs, tap in kitchen needs attention, so does loo seat,settee and chairs could do with cleaning, horrible musty smell.

The cottage was like a home from home.

We wanted for nothing. Everything was there at hand ie; cooking ,laundry facilities etc. The comfort and feel of the place was really good. The location was perfect. Parking could have been an issue but we managed to work round that without costing us to much. One issue that we did find was trying to work out what rubbish went into what bin and what rubbish was classed as one type and what was another, so apologies to the owner for that because when we arrived there was already a square plastic bin with mixed rubbish in it. Don't let this cloud any judgement on the actual cottage, the premises are absolutely brilliant throughout 10/10. Couldn't be any better.

We’ve stayed at a few Sykes properties over the years and this one is up there.

It is in a perfect location and had everything we needed. The bathroom downstairs is a bit annoying but only really in the night. There was no cupboard space for groceries in the actual kitchen but there is space in the bathroom, which sort of acts as a utility room. Parking was no problem as we parked in the public car park 2 mins away and I paid for a Torbay weekly parking permit in advance for £35. There are restaurants, bars and cafe really near by and the local shop is a stones throw. If you are taking the family dog you couldn’t find a more perfect spot. Roundham Head is just around the corner and brilliant for letting your dog have a good run. Goodrington also has a brilliant park for dogs and people alike and is a 10 minute walk. We would definitely consider staying again.

Lovely time.

Just what we wanted. Even provided doggy bowls. Hope to return soon.

The cottage itself was great, comfortable and very clean, and the kitchen particularly better equipped than the average standard.

However I did contact Sykes customer service just before going, to ask 2 questions 1) the previous reviewer highlighted a mould problem in the bathroom, and I wanted it dealt with before I arrived - it was, but no one from Sykes phoned or emailed me before I got there to discover it for myself, even though I emailed again several times. I do not think Sykes customer service met expectations. And 2) an email from Sykes warned at the last minute that although the ad said free parking, that was no longer possible May to September - So I wanted to know how much it would be. I was told that the owner when asked by you had said they never had any trouble finding free parking nearby, but there was a car park charging 2.50 per day very close, anyway. Well as it turned out the owner was wrong about that, or had never visited during a heat wave weekend, because we had to park a long way away, making unloading the car a problem. And the fee at the carpark was £10 per day, so anyone booking the cottage needs to be warned to factor in that extra cost to their holiday budget.

Everything was lovely apart from parking

We had a really nice time staying at this property my boys loved their bedroom.

Would thoroughly recommend staying there and only a 10 minute walk to Goodrington sands.