15 Combehaven

29 Customer Reviews

• "Been visiting Salcombe for 30+ years."

  Second visit to this apartment, first was 2 years ago. Good location for Salcombe, could park up, and walk/ferry everywhere for the week. Lovely views of Batsons Creek and apartment well fitted out. Some small housekeeping issues. Had to clean the lower oven before use as it was very greasy, bathroom radiators need a wipe over and a few areas had been missed with the hoover and duster. Could do with a couple of new pillows in the main bedroom, though none of these things would stop me booking again.

  Reviewed by Jackie3.8★Aug 2024

• "We loved our stay in this bright, spacious apartment in a quiet location, close to the centre of Salcombe but not too close to the hustle and bustle at night."

  The super king bed was very comfortable and although there were only the two of us we enjoyed having two bathrooms and a spare bedroom. The open views towards Batson Creek are delightful. We’d love to stay here again. Two tiny maintenance items we’d like to mention- the freezer needs defrosting and we felt the main bedroom would benefit from blackout curtains.

  Reviewed by Val4.7★Jun 2024

• "Overall apartment very well equipped and comfortable."

  Nice touches with lighting, bed comfortable and modern bathrooms. Sofa not very comfortable- more of an issue as due to weather during our stay meant we spent more time indoors. Picking up keys from office ok for us but keysafe preferable after long drive. Walk back uphill could be a challenge for some. Noise from flat above was persistent so did impact on our enjoyment. TV is relatively new but had to reset programmes several times. Definitely book with Coast & Country Cottages again but probably not the apartment.

  Thank you for your feedback. It is a shame to note differences between your online review and comments left in the property’s guest book. The owner uses the services of Coast & Country for key purposes because the keys to the property (and Combehaven as a whole) are security-enhanced for residents’ safety and expensive to replace. Coast & Country’s offices are a two minute drive or five minute walk away so any inconvenience is in the owner’s opinion minimal. The owner has known the upstairs neighbour for over seven years and has stayed at the property throughout all busy periods of the year without issue or complaint including this New Year. The owner acknowledges that peoples’ experiences may differ but this is the first time in seven years renting the property that anyone has raised this point. The smart TV is less than 12 months old and again no issues have been previously reported in relation to it, the owner followed you into the property after your booking and it was working fine except for the major inconvenience caused by you in respect of the Netflix set up. You chose to ignore the dedicated 15 Combehaven profile and instead added your own password-protected account which you omitted to clear on leaving. Accordingly, Netflix was blocked on the TV requiring chasing emails/calls to you before the issue was eventually resolved. In the circumstances, the owner is not disappointed with regard to the final comment in your review and the property. Property Owner

  Reviewed by Barbara4.7★Dec 2023

• "Superb flat."

  Great space, clean and everything you need for a lovely stay.

  Reviewed by Noeleen5.0★Jul 2023

• "The flat could do with a TV from the 21st century!"

  Also, it would be helpful to have some more detailed and explicit instructions in how to access the flat from the car park as it took some figuring out the first time. It also seemed to take a very long time for the hot water to actually become hot when taking a shower or washing up etc. I'm not sure why but this must waste an awful lot of water as well as energy. If there is a knack to overcoming this, then that would be worth explaining. Apart from that we liked the flat, it's location is great and the layout works.

  Thank you for your comments. We are sorry that the digital TV with Freeview was not to your satisfaction. The TV has, however, been replaced as part of the recent property re-decoration allowing access to Freeview and certain digital services such as Netflix/iPlayer. As there is only one door from the basement car park with an intercom, we are afraid that we struggle to understand the access issue. The water and central heating can both be adjusted via the boiler control to suit personal preference albeit they are normally set to recommended seasonal temperatures in the interests of optimum performance and safety. Property Owner

  Reviewed by Victoria3.4★Feb 2023

• "Had a great stay The apartment was clean and tidy!"

  Thankyou Tim and Family

  Reviewed by Tim5.0★Feb 2022

• "Problems with the sky television, top oven not fully opening , outside furniture ..."

  Problems with the sky television, top oven not fully opening , outside furniture 1chair broken , shower continually dripped , winter duvets in a mild September, towel rails on continually causing flat to get very hot perhaps with the 40% increase on next years prices improvements could be made ☹️

  Thank you for taking the time to leave us your feedback. We were sorry to read that you experienced a number of issues with the property during your stay and can only apologise that these weren’t rectified for you. Please be assured that should you have contacted our Salcombe office during your stay, our team would have done all that they could to help resolve these issues for you. We hope that despite the property’s unsatisfactory presentation you were still able to enjoy Salcombe, its stunning views and choice of amenities. Property Owner

  Reviewed by Eileen2.8★Sep 2021

• "Have stayed at 15 Combehaven on several occasions and this year the cleaning, despite being checked was not up to scratch, filthy under the beds."

  Found dirty underwear last year and this year under the beds!

  Thank you for taking the time to leave us your feedback. We were concerned to read that the cleanliness of the property upon your arrival both on this occasion and your previous were unsatisfactory. We have passed these comments onto the housekeeping team who would like to apologise. Please be assured that this is not the standard we pride ourselves upon. We would like to reiterate that we work hard with our cleaners to ensure that each and every one of our holiday properties are cleaned thoroughly and presented to the highest standard. we would like to apologise again and hope that your visit to Salcombe was still enjoyable and very much look forward to welcoming you back soon. Property Owner

  Reviewed by Samantha3.1★Aug 2021

• "Lovely flat in good position with good views and short walk to town."

  Good facilities but would benefit from more up to date television and also chest or cabinet in main bedroom as shown in picture as I wear contact lenses so would have been useful.

  Reviewed by Julie4.7★Aug 2021

• "We had a lovely holiday in Salcome."

  The apartment was lovely but the cleanliness was disappointing. Grubby bathroom floors, old toilet rolls still on the toilet roll holder, dirty dishcloth left hanging on the cupboard door, area around the bin was filthy!! Overall we were happy and have rebooked for next year.

  Reviewed by Alison3.1★Jul 2021

• "Fabulous location for this comfortable apartment just a few minutes walk from the centre of Salcombe."

  Very quiet and relaxing with great views from the balcony.

  Reviewed by Emily4.7★May 2021

• "Overall a great place to stay, we would like to book 15 Combehaven again!"

  Only things we would suggest is an upgraded TV would be brilliant and sofa’s could have been more comfortable. Otherwise, a brilliant place to stay !!

  Reviewed by Dan4.4★Oct 2020

• "Great location in a lovely town"

  Reviewed by Phil4.7★Oct 2020

• "This is a lovely apartment, good facilities, nice view and able to park as well which is unusual in Salcombe."

  Have already booked to go back

  Reviewed by John5.0★Oct 2020

• "The deep clean was not what was as expected considering we couldn’t pick the keys up till later."

  Reviewed by Marie4.4★Sep 2020

• "The apartment was lovely."

  Very comfortable and lots of space. We really enjoyed the views over the estuary. Would definitely like to return. The property however needs a new dustbin as the top was not opening properly which I am surprised wasn’t picked up. The kitchen cupboards didn’t look overly clean which I think should have been a focus given the health situation we are in.

  Reviewed by Catherine4.7★Aug 2020

• "Lovely spacious flat."

  Super view. Great facilities; owners thought of everything.

  Reviewed by Noeleen5.0★Jul 2020

• "It would of been nice after having driven form Derbyshire to of had some milk in the fridge along with some tea bags(as having booked with you on our last few holidays to Devon these have always been provided)."

  The patio door of the flat also didn’t open but after ringing and reporting this to Steph (very helpful) this was dealt with straight away.

  Reviewed by Claire4.4★Aug 2019

• "Great location great views ease of having parking in a busy location , lift was also useful ."

  apartment was excellent

  Reviewed by Maureen5.0★Apr 2019

• "Excellent"

  Mrs N ClarkOct 2018

• "Stayed here many times, perfect location and great facilities"

  Thank you for your feedback, we always love to hear from our happy, returning customers whom have enjoyed another holiday with us! We hope to welcome you back to Salcombe very soon! Property Owner

  Mr P FeestSep 2018

• "Great spacious apartment."

  Fantastic to hear you enjoyed 15 Combehaven, it’s a great apartment within walking distance of Salcombe town and the beaches. We hope you’ll be booking again with us soon and it won’t be long until you’re back in sunny Salcombe. Property Owner

  Jul 2018

• "A lovely apartment, everything you need for a good holiday."

  Very comfortable, plenty of equipment, well decorated & stylish. We have booked this apartment again for September.

  15 Combehaven is a fantastic apartment located in Salcombe, perfect for exploring the town and the great beaches. We hope you enjoyed the recent burst of Devon sunshine! Once again thank you for writing feedback for us, we look forward to welcoming you back again soon – there’s no place like Devon! Property Owner

  Mrs N ClarkJul 2018

• "Apartment well located with good parking."

  Very clean and decorated beautifully.

  Thanks for leaving such a positive review of 15 Combehaven.  We were pleased to read that you had an enjoyable stay in this well presented apartment, not far from Salcombe's waterfront, shopping and restaurants.  We look forward to welcoming you back in the near future.   Property Owner

  Apr 2018

• "Excellent property, good views of Salcombe."

  We were so pleased to hear that you enjoyed your stay in Salcombe and particularly enjoyed the lovely views from this excellent property.  We do hope you choose to stay with us again. Property Owner

  Oct 2017

• "Just a perfect location."

  With two parking spaces.

  Many thanks for your positive feedback of 15 Combehaven in Salcombe. We were delighted to hear that the property suited you so well. We hope to welcome you back for another stay soon.
  Property Owner

  Mr P FeestSep 2017

• "Excellent apartment."

  Quiet location

  Thank yo for your kind review of your recent stay at 15 Combehaven.  It was really pleasing to hear that you had an enjoyable stay in this excellent apartment within easy walking distance of Salcombe's shops, restaurants and stunning estuary.   We look forward to welcoming you back again in the very near future. Property Owner

  Mr John TanseyMay 2017

• "Coast & Country helpful and efficient as usual."

  Excellent accommodation with the benefit of undercover parking close to the lift. Would be helpful if there were more than 6 cups as we often found that they were all in the dishwasher.

  Mr John CurtisApr 2017

• "Lovely spacious comfortable apartment, good location with a short walk into ..."

  Lovely spacious comfortable apartment, good location with a short walk into town, fabulous views and secure parking for 2 cars

  Thanks for your review of 15 Combehaven.  We were delighted to hear that you enjoyed your break in this lovely Salcombe apartment.  Your kind feedback regarding our team's service is particularly appreciated and we do hope you choose to stay with Coast & Country Cottages again.    Property Owner

  Feb 2017

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