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"Another fantastic stay at 2 Hamstone Court in Salcombe."
From start to finish the whole process was smooth and easy with Skyes.
This apartment has the most stunning views and is in a perfect position to explore Salcombe and the surrounding areas.
This was our second stay with our two daughters (aged 15 & 8) and we will be booking a third!
Reviewed by NeilJun 2022
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"We know this complex very well, having stayed in various apartments within it."
Please think VERY CAREFULLY before taking 2 cars to this apartment. We discovered on arrival that we could not park our second vehicle in the garage because of a structure within. We checked with the agent for Sykes who just happened to be there and confirmed that they had never had any problems with parking to the side, it was not obstructing anyone. We soon discovered that the neighbours who apparently reside in apartment 5 had 4 or 5 vehicles and felt that they were the only people allowed to use the other spaces. They made it quite clear by leaving notes and shouting up to us that they believed they alone had the right to park, they had all the other owners telephone numbers and permission to park, we on the other hand could not as we were not owners. In a nutshell they made it very obvious that they were against letting and they would make our stay uncomfortable, they played loud music whilst sitting in their cars, banged doors late at night, gave us finger gestures (nice!) and always stared up at the apartment when outside to name a few of their intimidating actions. The apartment itself is in a wonderful location, the furniture is ok but getting ready for updating, particularly the sofas. We had a couple of minor issues, the mirror in the wardrobe came unstook and was in danger of falling out, the en-suite bathroom has issues with the toilet and sink tap, the kitchen had cleanliness issues, extractor and coffee machine to name two.We reported all the above to the office and they were extremely helpful, they arranged to get the mirror fixed immediately and said the would note the other issues and they even gave us a permit for the car park.
Thank you for taking the time to leave your feedback. We can only apologise that you had difficulty parking, the property is advertised with two parking spaces and the website does state the dimensions, however this does not excuse the manner in which you were spoken to and for this we are truly sorry. We are pleased to say that we have never encountered the issues you have raised in the past and we hope this is an isolated incident but again we can only apologise that you experienced it. We are pleased we were able to rectify any other matters you mention quickly. We do hope that despite the parking situation that you had an enjoyable holiday and look forward to welcoming you back to the area soon.
Property Owner
Reviewed by SandraApr 2022
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"Superb property, superb location, couldn't fault it."
Reviewed by JohannMar 2022
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"Wonderful apartment, we were very lucky in that the weather was superb all week but having said that, the quality of the apartment, facilities and outside space far exceeded our expectations."
I don’t want to make more of the slight flaws than necessary, but if they don’t get mentioned you might not know about them. There are two key safes - the first (which looks like every key safe I’ve used) is broken. The second (which contained the keys) was difficult to operate (probably because it was unfamiliar) but I got there in the end. The balcony furniture needs some attention as there are broken wires on the edges of some of the chairs. The drains need some attention as the showers flooded if we operated them on full power. There is a note on the wall in the kitchen showing the access code for the bin store - I think it needs a C in front of the numbers. Also the apartment guide manual shows the wrong Wi-fi code and wrong bin store number (the latter did give me the clue about the C prefix though). Overall our stay was amazing, in a wonderful apartment with outstanding views - we’ll be back next year !
Reviewed by BarryOct 2021
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"Fantastic views, great location
En suite getting ready for re vamp."
Reviewed by KeithOct 2021
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"We had a fabulous time."
The apartment was clean, spacious and the facilities surpassed our expectations.
Parking in a garage and outside secure parking was unusual in Salcombe. We had a motorcycle so parking was important.
The views were amazing and we will recommend to all our friends and will be back.
Thank you for leaving us your feedback. We were really pleased to read that the apartment was clean and comfortable for you. We very much look forward to welcoming you back soon.
Coast and Country Cottages on behalf of, Property Owner
Reviewed by DianeSep 2021
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"I have sent 2 emails about issues in the apartment neither were acknowledged or dealt with - rubbish customer service"
Reviewed by NAug 2021
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"It was a lovely flat which I chose because of the location and the photos on the website."
It had great views, was very comfortable and well equipped, including jigsaws and games. So it definitely lived up to expectations.
The main problem was with rubbish disposal where it was impossible to comply with the detailed instructions. We were instructed to use several different coloured disposal bags, but only black ones were provided. To be fair I stayed in another Salcombe property last year and it was the same there. Also the garage is quite narrow.
Many thanks for leaving us your comments. We were pleased to read that the apartment was comfortable and provided you with everything you required for you stay. We were only sorry there was some confusion with the rubbish disposal. We have passed this onto our property services team to rectify. We look forward to welcoming you back soon.
Coast and Country Cottages on behalf of, Property Owner
Reviewed by LindaJul 2021
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"Please read this in the context that despite the comments below, we had a fabulous holiday and would stay here again."
We hope the feedback below is helpful.
1) The information regarding recycling needs updating.
2)The information regarding the pedestrian gate needs updating.
3) It would have been helpful to use the heated towel rails- we couldn’t work out how!
4) The en-suite is superbly finished but will need maintenance if the mould developing is not removed.
5) Some curtains need rehanging.
Reviewed by NigelJul 2021
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"The views and location of this property was amazing."
Everything was spotlessly clean, with everything you could think of for an amazing holiday.
Reviewed by SuzanneMay 2021
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"The key pad entrance to the apartment at the entrance on ground floor does not seem to work?"
On examination we could not even find a door bell in the apartment. Our friends who live in Salcombe struggled to get in on the first couple of occasions. Not a complaint, just info.
You had to send some one out to unblock my sink (the first shower room), the pop up plug also does not work, your man said he would get parts. By the time we left, the couple with the en-suite felt their sink was not draining properly. Again FYI.
Reviewed by KeithOct 2020
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"Amazing location and views."
Easy walk into Salcombe and amenities. Very comfortable furnishings and found everything that we would need. Bathroom to main bedroom small, but with good sized shower. Very quiet (possibly only people in the block) in late September. Great to have parking space + garage, very secure and private. Would rebook another time.
Reviewed by KeithSep 2020
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"I think the 5 stars given to this property is incorrect."
The mattresses are incredibly hard meaning half of the guests barely slept and have left the holiday with bad backs. One even commented that if they would have known how bad they would feel after not sleeping they would not come on holiday. We did look at local hotels but Salcombe was fully booked for bank holiday week.
The housekeeping is also poor, the bed frames has visible dirt on them, mattress protectors were filthy and cobwebs were present.
A brilliantly located property, with fantastic views but we would not recommend.
Reviewed by SophieAug 2020
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"Superbly appointed apartment with great views of the estuary and within easy walking distance of Salcombe centre and also North Sands."
Having a parking space and also use of a garage for another car and storing our beach and boat equipment was a real bonus. This was our second visit so we knew the apartment was going to be very good but even so it did exceed our expectations once again.
Reviewed by NicholasJul 2020
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"Exceptionally high standard of furnishings and equipment for a holiday rental ."
Would have been useful to know there was a cot and a high chair as we hired them in advance .
Reviewed by SandraJul 2020
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"Sadly the excellent appartment was let down by poor attention to details such as ventilation in shower room and of more concern could not be locked."
Several light bulbs needed replacing. The plumbing issue was resolved quickly.
Reviewed by CharlesSep 2019
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"Wonderful week at 2 Hamstone Court, beautiful apartment with amazing views."
Great location too for Salcombe high street and North Sands beach.
Reviewed by SarahAug 2019
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"Lovely well equipped accommodation, in good position with excellent views."
Reviewed by PhilipJun 2019
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"2 Hamstone Court was the perfect property for my family holiday - With fantastic views, comfortable bedrooms and living area, it was all we could have hoped for."
The consideration made by the owner with regards to providing high quality kitchen equipment as well as having books/games were very much appreciated.
Nov 2017
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"Have already explained Above"
Mr John PughJul 2017
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"Lovely property with amazing views."
Quality fittings and soft furnishings. Everything there that you could possibly need - apart from an umbrella for eating breakfast on the balcony on a hot day! Master family room beautifully furnished, but a little dark.
Aug 2016
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"The flat had stunning views and was extremely well equipped."
The only downside for me was that the beds were very firm (although it didn't bother the rest of my family). If it wasn't for this we would definitely have booked for next year.
Jun 2016
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"The accommodation was perfect."
Extremely well equipped with views to die for!
JANEApr 2016
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"The main (back) bedroom had the smallest bathroom I have experienced in 40 years of holiday rental."
All 3 bathrooms had failings...either little or no shelf space for toiletries, a shower door seal missing resulting in flooded floor. Beds hard. Parking difficult. Key safe tricky to operate
Dr M D HenryOct 2015
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"Exceeded expectations."
Sep 2014
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"A new well fitted,comfortable apartment with fantastic views"
Jun 2014