Prospects

34 Customer Reviews

• "The flat is great and ideally located close to town."

  It was clean and comfortable. There is a new Smart TV. One of the other reviews said it was run down inside, we disagree, it is well furnished. The outside space could definitely do with some maintenance but this didn’t distract from our stay.

  Reviewed by Rowena4.4★Dec 2024

• "The curtains in the kitchen should be replaced as they are all ripped and the garden should be maintained as not very nice to look at out of the bedroom windows."

  Apart from that we has a nice stay and the rest of the property is lovely.

  Reviewed by Becky4.1★Oct 2024

• "This property is ideally located."

  The linens were clean. However it is very tired and lacks a personal touch, it has very clearly been rented for a long time. The sofa needs cleaning. We paid a reduced last minute price, I would not of been happy paying the full price.

  Reviewed by Sarah2.8★Aug 2024

• "Prospects is an amazing property which is deceptively spacious inside."

  The outdoor space is very good, the property was very clean throughout. The beds were comfortable and we enjoyed our stay. The bonus of a full size parking space should not be underestimated in Salcombe. The property is located within easy reach of all local amenities. If we had one improvement it would be to upgrade the TV to a modern SMART TV to allow greater access to TV apps. We would rebook for next year but we have seen that the property is up for sale and this has put us off.

  Reviewed by John5.0★Jun 2024

• "I think the cleaning company used only does a basic clean ."

  It needs a deep clean & a good tidy up outside with a bit of maintenance. Previous occupiers hadn’t washed crockery very well when choosing plates cups etc had to re wash. Of course didn’t use all so some must still be dirty. Lovely property & great location & very comfortable so were pleased. A bit disappointed with the welcome pack 4 tea bags some freeze dried coffee 1 hot chocolates sachet & a random amount of milk sachets with one little tube of washing up liquid! Very impersonal & not very welcoming wher were the biscuits?

  Thank you so much for your feedback. We are pleased that you loved Prospects and the location. We are sorry that you experienced some cleanliness issues on your arrival. The team and Coast and Country Cottages would have addressed these for you should you have alerted them during your stay. We do hope that despite these issues you enjoyed your stay and we may be able to welcome you to the area again soon. Property Owner

  Reviewed by Karen3.8★Jun 2024

• "The property was excellent, we couldn't fault the inside and decking furniture, the only small detail was the paving stones on the way to Prospects ,side entry and back courtyard really let the standard of the property down."

  If it had a jet wash and was weeded this property I would say is the best I've ever stayed in in this country. Thank you for an amazing holiday,Coast&Country; were first class and the property was amazing and very clean with everything we could hve wished for. Shame we weren't able to recycle bottles etc like we do at home.

  We are so pleased that you enjoyed your stay at Prospects and hope that we can welcome you back soon. the outside areas have all been jet washed and tidied. Thank you for your feedback on this. Property Owner

  Reviewed by Tracy4.7★May 2024

• "We complained to Country Cottages in Salcombe about the lack of cleanliness in the property."

  This included dirty & torn voile curtains to the lounge & kitchen, floor to ceiling, with 4 - 5 ft rips in them, dirty furniture, thick dust in quite a lot of places & dirt around the edges of the skirting & floors. We also found a pair of used ladies knickers under the bed along with a lot of dust, found by us due to dropping something that rolled under the bed. The feedback from Country Cottages, by e-mail, was that they were sorry, but the property would have a deep clean at the end of the season. When we booked this property, the cost of the rental includes cleaning, so it is not acceptable to make this the excuse for being dirty. We have been with Sykes on numerous times over the years, & this is by far the dirtiest property we have stayed in. We stayed in a cottage in July & it was spotlessly clean, so why can't this be clean? The difference seems to be when a property is cleaned by the owner it is a far better standard, but when it is cleaned by a cleaning company, the standard appears poor. We would appreciate your feedback as the Country Cottages response is not acceptable. e were asked to provide photos which we did

  Thank you for sharing your candid feedback and raising the issue of cleanliness, which we agree should be a 'given'. We have escalated your feedback with the house keeping team, so that future guests have a more positive experience. The response from Coast and Country about the end of season deep clean was correct, as this includes upholstery and curtains being professionally cleaned plus any improvement works being carried out. As I'm sure you can appreciate, completing this type of work can be challenging during the changeover period as this is just a few hours. However, we were not aware of the sofa stains from previous guests, which would have benefited from some remedial attention in the short term. Please be assured that the property is now 'closed' for maintenance works for the next few weeks to ensure that everything raised in your feedback is resolved. Property Owner

  Reviewed by Glen2.5★Sep 2023

• "Lovely property suited us perfectly and we had a wonderful time as a family, certainly we would love to return at some point."

  Small note - the washing machine had some sort of error but, in all fairness, sure we could have called to have this seen to, and we chose not to. Coast and Cottages also gave great service too.

  Reviewed by Jordan5.0★Sep 2023

• "A wonderful stay."

  The place was very clean and had everything we needed. Simply a perfect place !

  Reviewed by Rachel5.0★Aug 2023

• "The perfect location and a lovely bright house."

  The beds were really comfy and 2 bathrooms were great. Slight negatives... the outdoor space was very tired, a couple of pots with request to water would have been nice but the back area was particularly scruffy. We couldn't get normal TV working at all (not a major problem as we only turned it on once) but even the teens couldn't manage it! Other slight negative, there was a damp smell, particularly in the back bedroom but I'm guessing the recent wet weather wouldn't have helped with this. Kitchen storage could be re-arranged to make a free cupboard for food but again nothing major. We would have booked again for next year as this was a perfect house for us but being for sale makes us nervous in case it's not continued as a holiday rental

  Reviewed by Jane4.4★Aug 2023

• "We have stayed here and in property above a few times."

  Great location near to town but definitely need to be able bodied and happy to walk up a very steep hill and steps. If you are happy to do this the reward is great with a wonderful decked huge balcony and amazing view offer salcombe. Modern light and airy rooms with 2 bathrooms. All equipment for cooking and cleaning available. Disappointing that the oven is not working on normal cook mode and shower door hanging off, however we have reported these and hopefully the owner will update before next stay. Cleaning could have been better. Sofa on legs were extremely dusty under neath, tv stand dusty and under beds were not cleaned with someone elses hairbrush remaining. All in all i would recommend and would return.

  Many thanks for taking the time to leave your feedback, We are thrilled you enjoyed your time at Prospects. We can only apologise that you encountered a few issues during your stay. We are please to confirm that the owners are replacing the shower screen and the oven is now working as it should. We have passed your cleanliness comments onto the cleaner, who was also very apologetic. We do hope that we can welcome you back to Prospects again in the near future. Property Owner

  Reviewed by Jane4.4★Apr 2023

• "This is our second visit to Prospects."

  The accommodation, setting and facilities are great. However, when we stayed 12 months ago the hall and en-suite radiator didn’t work and they still don’t now. The main bathroom shower door is literally hanging on by a thread and more often than not doesn’t close. Saying that, assuming anyone new owners maintain the homely feel of the property, we will be back.

  Reviewed by Richard4.4★Apr 2023

• "The location is perfect literally a stones throw from Salcombe."

  The steep hill isn’t for the faint-hearted along with the steps but we certainly feel fitter for it! Beautiful apartment with incredible views from the deck area. It has everything you could possibly need and we all found it very cosy. Thanks for the great stay, we loved it!

  Reviewed by Samantha4.7★Feb 2023

• "Fantastic property, it literally had everything we needed for a young family (two under three)."

  Great location with a lovely view of Salcombe. So spacious and beautiful decor. Only slight moan was the mattress protectors were stained and the back bathroom was quite mouldy. Otherwise the place was perfect and would love to visit again.

  Many thanks for leaving your feedback, We are so pleased you loved the property. We can only apologise about the bits you have mentioned, we have passed your comments onto the cleaner who will address them. We look forward to welcoming you back to Salcombe soon. Property Owner

  Reviewed by Emily4.7★May 2022

• "Lovely property and very comfortable."

  Great location and has everything you need. Hallway and en-suite radiators didn’t work though and bedroom in particular was cold - draughty near the window. We will however book again for next year. Coast and Country offered a brilliant service.

  Thank you for your feedback, we are so pleased you loved the property. We can only apologise the radiators were not working on your arrival, I believe they have now been blead and are working as normal. We are happy to hear you will be back next year and look forward to seeing you then. Property Owner

  Reviewed by Richard4.7★Apr 2022

• "What a perfect place to make our home for the week."

  The owners have made those like us (parents!) lives so much easier with all the child/baby paraphernalia! The pictures are an accurate representation and the property is in a great location to the centre of town.

  Many thanks for taking the time to leave you lovely feedback. We are thrilled you had such a great week. We do hope that we can welcome you back to Salcombe soon. Property Owner

  Reviewed by Katie5.0★Mar 2022

• "Have been coming to Salcombe since I was 5, a very special place, with lots of happy memories."

  You can always tell thoughtful owners when you rent a place and the owners of Prospects are very thoughtful ones. Thank you

  Thank you for leaving us your feedback. We were really pleased to read that your return to Salcombe was enjoyable again. We will be sure to pass on your lovely comments to the owners who will be pleased to know that Prospects was perfect for you. We very much look forward to welcoming you back soon. Coast and Country Cottages on behalf of, Property Owner

  Reviewed by Elizabeth4.7★Nov 2021

• "Note it is a very steep hill to walk to & from the town centre & the parking space is very limited with a white line you need to be with-in."

  Thank you for taking the time to leave us your comments. Thank you for highlighting the steep hill and parking arrangements here at Prospects. Unfortunately, due to the nature of Salcombe a number of our properties are on a steep hill. Please be assured, we have requested that the red notes be updated to reflect this. We hope that despite these issues, you had a very enjoyable stay. Coast and Country Cottages on behalf of, Property Owner

  Reviewed by Mark4.4★Sep 2021

• "The accommodation was in a perfect position and very comfortable, we felt the ..."

  The accommodation was in a perfect position and very comfortable, we felt the rooms very damp and smelly lots of cobwebs and dirty in the corners like some one not been there for awhile, Salcombe great place but a nightmare to get into a restaurant or bar could even get a drink in a pub, the foor was mainly junk food no quality food, i would recommend going to salcombe unless self catering,

  Reviewed by Paul3.8★Sep 2021

• "Well equipped holiday home, esp for young children."

  Gate at top of steep outside stairs needs a different lock as toddler was easily able to open it. Some areas of house havent been cleaned properly for some time.... Shower screen joints above bath full of black mould and filth/dust underneath the beds.

  Thank you for taking the time to leave us your feedback. We were pleased to read that the property was comfortable and provided you with everything you required during your stay. We were terribly sorry to read that cleanliness was not satisfactory upon your arrival. Please be assured that should you have contacted our office during your stay, we would have arranged for the property to be recleaned. We can only apologise that the circumstances were different and hope, that it did not spoil your stay. Coast and Country Cottages on behalf of, Property Owner

  Reviewed by D3.4★Sep 2021

• "Feared the worst when reading previous comments over cleanliness but no issues."

  Very ell equipped apartment and very comfortable. might be worth mentioning the number of steps and parking is very tight. Worst thing was the TV. nowhere was it mentioned the lack of tv coverage which is an issue when you have a family.

  Thank you for leaving us your comments. We were really pleased to read that the property was comfortable and presented beautifully for you stay. We were sorry to read that you had some difficulty with operating the property’s appliances. Please be assured that should you have contacted our office during your stay, a member of our team would have been able to assist with your issue. We hope this didn’t impact too largely on your visit, Salcombe is stunning; there is certainly lots to see! Coast and Country Cottages on behalf of, Property Owner

  Reviewed by Haydn4.4★Aug 2021

• "On arrival at the house we were disappointed by the level of cleanliness - bits of food still in the sink, on the highchair, in the fridge and on the sides of the kitchen."

  There was also a lot of dust gathering under the bed - only spotted due to dropping an earring! A really disappointing first impression especially given the current circumstances around cleanliness. The dishwasher didn't clean properly and items had obviously been put back at the end of the previous stay which were not clean. And the wifi connection was very poor. However, with that being said, everything else was perfect for our stay. It was very well equipped especially for our daughter with lots of books, toys, games as well as the cot & high chair which certainly saved us packing those items. Being all on one level was ideal for us too. The terrace was perfect for enjoying the mid day sun while the little one slept and we had friends over for drinks and to enjoy the super views too. The location was spot on, just a short walk from the supermarket and center of town but far enough to be away from any noise. We would definitely consider going again, as long as it was clean!

  Many thanks for taking the time to leave your feedback. We are so pleased to hear that you had a good holiday and the location of the property suited your party. We were concerned to read that the property was not satisfactorily presented prior to your arrival. As you will appreciate, we work very hard with our owners and housekeepers to ensure high standards of cleanliness are maintained, so it is very disappointing to read these comments. Your feedback has been passed on to the housekeeper/cleaner concerned. Please accept our apologies for any inconvenience this may have caused. Please know that if you had made us aware of these issues during your stay, we would have done our best to rectify them at the time. We do hope that in spite of these issues we can welcome you back to the area soon. Property Owner

  Reviewed by Sarah4.1★Jun 2021

• "When we arrived at the property we found that the normal standards of cleanliness that we get and expect when we arrive were not met."

  We also found staining on bed sheets and towels. However, this was quickly resolved when we reported it. We also found that the WiFi connection was very poor and the dishwasher didn’t clean the dishes properly and there were several items in the cupboards which were not clean. Otherwise, the property was very comfortable and very well equipped, especially for having two young children. The location was ideal for the centre of Salcombe also.

  Thank you for taking the time to leave your feedback. We can only apologise that you experienced the issues you did, but we are pleased we were able to resolve some quickly for you. We are grateful for your comments and have passed them on to the owner and cleaner. We are glad that you liked the location of the property and hope to welcome you back soon. Property Owner

  Reviewed by Michael3.8★Jun 2021

• "A lovely apartment, with beautiful views."

  Couldn't fault it.

  Many thanks for leaving your lovely feedback. We are thrilled you loved the property and hope you enjoyed all Salcombe has to offer. Property Owner

  Reviewed by Caroline5.0★May 2021

• "This apartment is extremely well located and has everything you can think of to make your stay very enjoyable."

  Very well stocked and with a lovely view over Salcombe. We had a lovely time, despite disappointing weather. We would say that although the accommodation can cater for six people we felt it would cater better for four because there is only parking for one small car. There was just one problem and that was that the apartment above was a little noisy with people walking about. That wouldn't normally bother us but did mean we were woken up early every morning.

  Reviewed by Steve5.0★May 2021

• "Lovely apartment ,very spacious and well resourced."

  Large balcony to relax on. First time in Salcombe and definitely want to return. Thank you

  Reviewed by Jude4.7★May 2021

• "Went away with my partner and our children really liked the hour and the balcony area."

  felt it was an expensive property for the week but i think salcombe is expensive anyway. my only gripe is the back bedroom was damp there was water on the floor when we awoke and took a few days to notice it was coming from a humidifier on top of wardrobe this overflowed and leaked into the wardrobe and spilling on my clothes. so the box was moved into the bathroom otherwise a beautiful apartment and a lovely walk up the hill wouldn’t stay in this property again for the price it cost.

  Thank you for your feedback, which has been passed on to the owner of Prospects. They have advised that specialists have inspected the property and concluded that there is no damp, but mild condensation. Despite the issues, we hope that you enjoyed Salcombe and all this area has to offer. Property Owner

  Reviewed by Sam5.0★Aug 2020

• "Really enjoyed our time in Salcombe, Happy to recommend both location and Coast & Country Cottages."

  Would have liked to see easier and better waste management / recycling. Outside lights up steps to house not working, did slip on steps as a result (it was wet and dark). No harm done, but next guest may not be so lucky.

  Reviewed by Andrew5.0★Nov 2019

• "Prospects is a fantastic holiday let, great location, outstanding views and brilliantly equipped to make for a truly relaxing and easy holiday."

  Especially with small children. Unfortunately just lets itself down as desperately needs some TLC, broken bifold doors, broken gate post, decking needs treating, free-sat box with no satalite dish? Lots of dust, hairs and splashes in the corners, crevices, under and behind furniture, ready for a deep clean! That said would definitely book again.

  It is great to see you had a fantastic holiday and enjoyed your stay at Prospects. We have spoken with the housekeeper and the owners and are happy to say the property will be undergoing maintenance work over the winter months to ensure the property is up to it's usual high standard ready for 2020. We hope to see you back in Salcombe soon. Property Owner

  Reviewed by Robert4.1★Sep 2019

• "This is a spacious, well equipped apartment in an excellent location."

  The living area is superb - open plan lounge/ diner with everything you could possibly need. Amazing view from the terrace and we had excellent weather to enjoy it. Only negative which did spoil the experience was the damp feel in the 2 back bedrooms. We stayed in an exceptionally hot week with high temperatures ( so not wet or damp outside) but there was a real damp feel on the bedding and clothes hanging in the wardrobes. It’s a real shame as it would stop us booking Prospects again and is something that needs to be addressed. ( Happy to discuss if needed)

  Thank you so much for taking the time to give us feedback about your stay at Prospects, and we are so pleased that you enjoyed your holiday in Salcombe. Following your comments about the back bedrooms, the Owner will be working with our Property Services Team to carry out remedial works over the Winter period. We hope that we will be able to welcome you back to the area again soon. Property Owner

  Reviewed by James3.4★Aug 2019

• "This is a lovely apartment that is larger than we expected."

  It is up a small hill but it is difficult to find property without a hill in Salcombe. The wooden verhanda is in need of some attention but the garden furniture is lovely. The back bedroom is suffering with a small amount of damp. There is another apartment above you and some noise can be heard. It is ideally placed to explore Salcombe but anyone with mobility issues may struggle with the hill. The quality of the furniture and bedding is excellent and the kitchen is very well equipped. Children have been considered with lots of additional cutlery etc. However, although the apartment is dog friendly there are no spare dog bowls so you need to remember to take yours. There is freesat provided but unfortunately there are no instructions on how to use it!

  We are pleased that you enjoyed your recent holiday with us. Thank you for your all the positive comments, they mean a lot. Also thank you for bringing the veranda etc to our attention. All comments help us to improve our standards and we look forward to welcoming you back in the future. Property Owner

  Reviewed by Kay4.1★Jun 2019

• "Lovely, spacious apartment."

  Comfortable and well equipped. Quiet location but still very handy for all Salcombe’s amenities. Our second stay here as we like it so much!

  Reviewed by Jayne4.7★May 2019

• "The apartment was fabulous, just a shame there was only one parking space and we had to find a space on a grass verge a quarter of a mile away for the second car."

  We were delighted to hear how much you enjoyed your recent stay at Prospects. We are sorry to hear you ended up parking your second car on a grass verge, as there is only parking for one car at the property. Located only a 5/8 minute walk away from the property are both Shadycombe (winter months) and Gould Road (summer months) car parks, here you can park for the week, subject to a daily charge. We hope to welcome you back to Salcombe again soon. Property Owner

  Reviewed by Kathryn4.7★Dec 2018

• "Excellent"

  Oct 2018

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