Underlanes

We had a wonderful week, the property owner “Sue” called me a week before we were due to arrive to check expected arrival times and met us when we arrived and was delightful and very helpful.

The property size and location were perfect, exactly what we were looking for to explore the north Cornish coast. We quite often would relax in the garden when we arrived back late afternoons Thank you

A great base for exploring Cornwall.

Sue was very accommodating and a great host; she made us feel very welcome. The cottage is spacious and well equipped. Although the reviews of this cottage on this website are few, potential guests should know that there is a guest book in the property that filled with 100s of positive and happy experiences from guests, many of which are repeat visitors to the cottage. Top reasons, in my opinion, to book a stay here: ➡️ Great host ➡️ Off road, private parking ➡️ Spacious property ➡️ Well equipped for self catering ➡️ Great base to explore Cornwall Although the sitting room furniture was functional and practical, ideally something more comfortable to relax into after long days and long walks would have enhanced the overall experience. It's nothing too serious that spoilt the stay, it would have have just made it that bit better. It wouldn't stop me from returning either. A very enjoyable stay, and would highly recommend.

This was a disappointing booking.

We could tell from the photos of Underlanes that it was dated, but we expected it to be clean. The suite was in dire need of cleaning, as were the carpets. Light bulb in the bathroom over the mirror was broken, some light bulbs in the lamp not working. Coasters were curling at the edges. More recent purchases for the kitchen were more than beneficial. We have had many beautiful stays with you and Underlanes was not welcoming. On a positive note the bed was very comfortable. Out the back would have benefitted from a seating area to relax. The weather was very kind to us the entire week. I have in fact left the owner notice of this. Regards Trish

Underlines was a lovely place to stay .

It was very clean and well equipped and located in a very peaceful village with nice views and a very good well stocked shop . Sue the owner who met us on arrival was lovely, very friendly and made us very welcome . Our holiday was perfect but I feel if we had had any issues we are confident that Sue would have been more than happy to help. Highly recommend

Cosy little ground floor property.

Good access as an amputee. Large living room and well equipped kitchen. Bathroom with overhead shower and bath. Two good sized bedrooms and comfortable beds. Spectacular views from windows overlooking fields with sheep and cattle grazing. Loads of piping hot water and washing machine and tumble dryer. Local shop is a ten minute walk and stocks almost anything you may need, pub nearby but didn't use that one much as access was difficult for me but found the Old Wainhouse Inn about four miles away, did fantastic food and very friendly staff. Host Sue was there to greet us on arrival and answered a couple of queries during our stay promptly. Was a carton of milk left for us when we arrived, much appreciated although we did bring our own.

The property is well maintained, clean and comfortable.

A pleasure to stay there. Sue was very welcoming and happy to help in any way.

A lovely host.

Fantastic location. Beautiful bungalow

Sue was very friendly and kept the cottage lovely and clean.

Fantastic location with plenty of beautiful beaches with cafes. Had a great time and Underlanes was a great place to chill and extremely quiet area so very relaxing.

Lovely home, welcoming host, Sue.

Property suitable for our needs. Connecting door to other property run by same person. The couple staying there were quite loud at times when talking, so people staying at Underlanes need to be aware of potential for noise. We might have been noisy to them... Property has fields behind, with owners own cows and sheep - great to see them so close. Had a couple of issues with light bulb, and small leak by chimney breast (not surprising with awful weather) and Sue was apologetic and helpful. Cutlery and crockery need rinsing before use as there was a slight smell of damp to them daily where they sit in the cupboards, but this was no hindrance to our time at Underlanes, and we would definitely book the property again.

Very friendly and helpful host.

The property was large and very well equipped in a nice quiet location with shop and pub in walking distance.

We had a lovely stay at Underlanes.

The home itself is beautifully clean with everything you need. It is situated in a very good position to explore and visit lots of places. The owners are brilliant and very helpful. Would 100% recommend a stay here

Fantastic warm welcome from owner.

Clear information pack of things to do near by. We do not have dogs, but was fully aware the property was let out to pet owners, this being the case, it did not smell of pets at all. Plenty of room for parking. Lots of space to walk and explore in the fields around the property that are the owners. Amazing views. Would definitely stay again.

Very comfortable accommodation in a good location.

Convenient for local shop. The landlady was friendly and extremely accommodating. She met us on arrival (masked and maintaining social distancing throughout). She also pointed out the QR code in the welcome folder and asked us to "check in". She then showed us around the property, answering any questions we had about the local area and amenities. The property itself was clean and well equipped for a holiday in Cornwall. The adjoining property was vacant whilst we were there, leaving plenty of room to park. Overall we really enjoyed our stay here.

Marshgate is a useful place to stay for visiting Boscastle and Bude and Underlanes is a comfortable bungalow, however, what let it down was the listing.

It does not say that another part of the bungalow (Little Lanes) is rented out separately. It looks as though you have plenty of room to park but we were confined to parking in front of the building not in the driveway and sometimes had to reverse out onto the lane. Also the separation between the two parts is by an ordinary door so noise and cooking smells go between the two. However, the two parts would useful if 6 people wanted to stay together.

Yes, where do we start?

First it should be noted that this relates only to the property and it’s Sykes description. The property and it’s furnishings are very ‘dated’, and we would question the criteria by which Sykes shows it’s rating of 3 ticks. On arrival we were met by the owner who handed us the key and took us into the building. (Previous properties had a key box, providing COVID protection). There was no NHS Covid QR code or hand sanitiser evident on entering the building. There was no clear information relating to items, e.g, heaters, a new combi microwave oven. This is a new item which can’t be used due to a lack of information. Sykes description lists nearby walking, fishing, cycling and golf. There is no information relating to these or any evidence of them. An information folder did exist but contained none of the aforementioned items. It did contain a schedule of smoke alarm tests, with dates etc, but this had no information in it whatsoever. End of stay information , e.g. instructions re laundry, keys, re-cycling. Fire instructions were only found during the week stuck to the top of the washing machine in the kitchen. The bathroom: one wall has a shaving light incorporating the electric shaver point on it above a mirror. This is fine for electric shaving, but for those of us who shave wet, the wash basin is on a different wall with no mirror about 2-3 feet away. The electric toothbrush can be charged from the shaver light, but only when the light is on! Overnight?? The shower soap caddy is not secured, keeps falling into the bath. The kitchen: reluctant to use cupboards due to ‘old’ smell in them. Sykes description makes no mention of the door between this and the adjoining semi-detached property which allows sound to pass between the two. In view of all of this, including a very uncomfortable bed, we were happy to cut our holiday short by 2 days and return home. This is the third Sykes property we’ve used this year, the others being Curlew Cottage and Little Westwards., both of which were excellent. Had Underlaines been the first booking, the others would have definitely been cancelled! Readers be aware. Sykes description of this property is undoubtedly open to interpretation. Words and photographs alone are not sufficient. We were very disappointed with this booking which spoilt our holiday and will welcome any discussion with Sykes! We will be very careful in our choices in future.

On arrival the owner met us to explain things .

which was nice .whilst she was there she brought the holiday guest in from next door to get the WiFi code of device .a big NoNo cause of covid.The cottage was tired ,dated and had a smell .The kitchen cupboards smelt .The living room furniture had a smell on it .The shower was dangerous,it could scald someone .None of the electric appliances had safety check stickers on them .And our biggest grievance was the adjoining door to the little lanes bungalow.this is not mentioned in the description of the cottages .we could easily here the people next door .and they could most probably here us .We enjoyed our holiday in Cornwall but certainly not the property .

A lovely calm quiet holiday, recharge our batteries.

Bungalow was clean and had everything you needed.

Very good on this property