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"Bigger bath towels!"
Bath difficult to get into.
Parking a nightmare.
Toaster burned toast one side and not the other! Set off smoke alarm!
Lever for plug in bathroom sink didn't work
View fantastic! Well equipped.
Dear Ann
Thank you for taking the time to review your recent stay at Halyards. We’re pleased that you enjoyed the fantastic view and appreciate your positive feedback regarding the equipment provided in the flat.
We do our very best to provide guests with everything needed for a comfortable stay so, following your feedback regarding the bath towels, I am pleased to confirm that we will be replacing the current standard sized bath towels with larger bath sheets.
Thank you also for making us aware that the Classic Dualit toaster wasn’t working properly - a replacement has been ordered. We have also changed the washbasin plug in the main bathroom.
We're sorry that you found getting into the bath difficult. We have previously considered replacing the bath tub with a shower, but many of the families who stay with us during the summer tell us that they appreciate having the bath available (especially after a long hot day on the beach with small children!) so we have no immediate plans to change this. There is however a separate stand-alone shower available in the master ensuite.
We were also sorry to hear that parking was “a nightmare” for you. Halyards, like much of the holiday accommodation in the area does not have private parking (this is generally accepted as trade-off for the superb location and view on offer!). That said, as outlined in the property details, there are several parking options close to the property as follows:
*Monmouth Beach/Cabanya Car Park (282 spaces) which is a level, 2 minute walk from the property,
*A privately owned carpark attached to the guest house immediately behind Ozone Terrace
*In winter there is free on-street parking available immediately outside the property on Ozone Terrace itself (between October 1st - March 14th)
*Alternatively, there is the option of the Holmbush Carpark at the top of Cobb Road (5-10 minutes steep walk up the hill) which offers a further 363 spaces.
We do understand that it can be challenging to park in Lyme at peak times (especially during July and August), but we were surprised that parking was difficult for you during your November stay. We’re sorry that this was the case but you will of course appreciate that this is very much beyond our control. We hope that this will not deter you from visiting and enjoying Lyme Regis in the future.
Celia
Property Owner
Reviewed by Ann4.0★Nov 2025
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"What a lovely appartment."
Every home comfort, very well equiped and the most wonderful views. A very cosy spot to watch the waves breaking over the Cobb.
Dear Amanda
Thank you so much for your wonderful review, we're delighted that you enjoyed your stay and hope to welcome you back to Halyards in the future.
Celia
Property Owner
Reviewed by Amanda5.0★Oct 2025
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"This is the third year we have stayed in this lovely apartment."
It has wonderful views and is in a great location. The beds are so comfortable! It has all the facilities you need for a relaxing stay. We will be back again next year!
Dear Jodie
It was lovely to welcome you back to Halyards again this year, thank you so much for your review. We're delighted that you enjoyed your stay and look forward to welcoming you back again next year.
Celia
Property Owner
Reviewed by Jodie5.0★Sep 2025
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"This is the second year we have stayed at the property and will be returning again next year!"
The apartment is clean, modern and airy with every facility you could need. The addition of the new blinds throughout was a real bonus too. Great location for the sea and places to eat. See you next year!
Reviewed by Jodie5.0★Sep 2024
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"The property is a lovely holiday stay."
However more information should be given on the access to the property. I did query the stairs to the property and was told two steep flights of stairs to the property infact it was 2 short flights then a very steep and windy "kite winder" staircase which wasn't ideal for my mum who has just be diagnosed with osteoarthritis in both knees hence the reason I checked the access. This did make her accessing the property all week very difficult as well as actually getting onto the road due to the steep curb running the whole length on the road.
The beds were a little hard but overal the accommodation inside the property was fantastic.
Lovely welcome pack on offer which was a special touch.
Just a shame about the stairs to the property which I feel would be a problems for most people both able and not.
Reviewed by Hayley4.0★Jul 2024
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"Really lovely property in the perfect location, well equipped and comfortable."
The family bathroom floor was a little sharp and uneven. Appreciate its rustic but it’s a bit dangerous with small feet The only criticism we have is the size of the shower towels! Would be nice to have one that covers you up….even my 12 year old was exposed..
Reviewed by Sue5.0★Jul 2024
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"Lovely break with our Grandchildren."
Had a wonderful time and couldn’t fault the accommodation. Than you
Reviewed by Carolyn5.0★Jul 2024
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"I am a regular visitor to this property and as such was disappointed that, in response to the information that the windows steaming up was a problem not yet solved, I was not offered a goodwill refund."
I was informed that, depending on the weather the steaming effect might not be a problem - in November!!! There was only one panel in the living room which was clear and none clear in the bedroom. I have a photo of the obscured view through the bedroom window. If you would like to see the problem let me know an email address and I'll send the photo. As the view is the major selling point of this property I am astonished that I was not offered any money off as a goodwill gesture. Very bad customer relations.
Other more minor things to note is that the pillows are too deep. Using only one pillow is too high for comfort and all the pillows are the same type. Perhaps supply a less deep pillow as an alternative choice?
The holiday was lovely despite these setbacks and we were blessed with lovely weather. We love Lyme Regis and the flat is in an excellent location.
We are pleased to welcome you back as one of our regular visitors. The owner has planned to replace the windows, and make some other improvements this winter. We did contact you before your holiday to advise of the issues with the windows and offered the option of cancelling the booking without penalty. We do hope that when you return you will be pleased with the changes.
The Lyme Bay Team
Property Owner
Reviewed by Susan3.0★Nov 2023
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"Beautiful apartment, clean and modern with everything you could want for a relaxing break."
Great location with sea views. We will be back next year!
Reviewed by Jodie5.0★Sep 2023
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"As the apartment was in the roof space it was very hot so a couple of large electric fans would have been nice, apart from that it was really very nice."
Reviewed by Anthony5.0★Sep 2023
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"This property was excellent for comfort,cleanliness,equipment and location."
The views to the Cobb were superb. We also really appreciated the welcome hamper. We will definitely return to this property.
Our only negative comment would be that the bath towels were rather small.
Reviewed by Jill5.0★Jul 2023
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"When we stayed last year we recommended a grab rail in the bathroom and also the en-suite as it is difficult to get in and out of the bath, especially if you are a short person and the shower can also be a challenge."
There's still no grab rails which has made it challenging for our party, one of the ladies is only 5' tall and the other lady needs a new hip. We were pleased to have a lock on the bathroom door, which we asked for last year. As we have already booked for next year, the addition of grab rails would be very welcome, from a Health & Safety point of view we suggest that they are essential.
Reviewed by Lesley5.0★Jun 2023
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"We had a lovely stay, the apartment was perfect for us and amazing location."
The only negative was the windows, the double glazing has blown and it was such a shame that it clouded that amazing view, appreciate its an expense to replace but it would have made a huge difference for us. Thank you!
Reviewed by Jennifer5.0★May 2023
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"Lovely place to stay, just needs a lock on the bathroom door"
Reviewed by Saran4.0★Dec 2022
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"An amazingly well situated, clean and well equipped apartment."
A generous welcome pack. The Cornish blue crockery gave the apartment style and class. The sun shines through the front windows with views to the Cobb and the sea beyond. A perfect setting. Parking off season can be found at the B&B behind the property, just up the hill for £3 a day/night.
Reviewed by Paddy5.0★Nov 2022
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"A beautifully appointed spacious apartment, quality fixtures and fittings, comfortable beds with lovely bedding."
We found the kitchen particularly well equipped with everything we needed.
The stairs are steep and twisty but it is worth the climb to see the views over Monmouth beach and The Cob.
The garden and garden furniture were a real bonus.
The welcome hamper included local delights, wine and fresh milk and was very much appreciated.
We would happliy return next time we are in Lyme Regis.
Reviewed by Carol5.0★Sep 2022
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"Great location and the flat was clean and comfortable"
Reviewed by Alexandra5.0★Aug 2022
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"A lovely property in its setting, layout, furnishings and facilities."
It had everything we needed and a little bit more which is always welcome and it’s position, just yards from the main beach and sea front is great. If the windows of the living room could be made lockable that would be good, as our 4yrs old was able to open them easily while sitting at the dining table. That being said it’s highly likely we’ll look to rebook for next summer.
Reviewed by Neil4.0★Aug 2022
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"The apartment was clean and well equipped."
The rooms were spacious. Was nice to have an on-suite in the master bedroom. Lovely view and short walk to both beaches and the Cob.
Reviewed by Steve5.0★Jul 2022
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"Excellent accommodation, kitchen has been very well equipped."
Sofas and beds comfy just one note ..the main bedroom has a big gap between the window blinds ..which means when the suns up so are you !
Seagulls can be noisy but that’s what you get at the seaside.
We parked our car behind the property for the same price as the large car park at the top of a VERY steep hill so definitely worth seeing if there’s a space !
Reviewed by Barbara4.0★Jul 2022
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