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"Overall The Wave very good."
Beautifully clean and well-equipped to a high standard. It had everything that we needed, (apart from oven gloves!) View was outstanding from the Wave and its decking. As weather was poor on a few days, we did spend a few evenings watching television which was uncomfortable as seating and tv aspect was not best positioned. This was a minor inconvenience, otherwise we had no issues. Highly recommend this property.
Reviewed by StephenMay 2022
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"Great place to stay, we'll appointed with amazing views."
Great to see they have listened to previous reviews and made changes people have suggested. Would stay here again.
Reviewed by BenApr 2022
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"Lovely setting, views over looking the sea were amazing."
Reviewed by JulieFeb 2022
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"Lovely location, stunning views and well equipped."
Could do with a little more comfy seating.
Reviewed by ChrisOct 2021
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"Not enough comfortable seating for 6 people"
There are now two extra, stackable wicker chairs with cushions so hope there are now comfortable options for larger families to enjoy their stay. Property Owner
Reviewed by MarySep 2021
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"The apartment was lovely, the rooms where a good size and the kitchen had everything we needed during our stay."
The only issue was the closing of Eype eats at 6 pm on check in day as by the time we could get in after 5 they had already run out of pizzas.
The views from the fully opening front were stunning and the visitor that came each evening was a real treat.
As a family we loved our stay here.
Reviewed by TeriAug 2021
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"The cleanliness of the property was abysmal, especially considering the pandemic."
Toenails in bedding. Unwashed sheets on the bed. Filthy cutlery drawer.
The response from the 'Customer Relations Team' was very poor - no apology or sense of contrition - just a 'you should have told us sooner' type of response.
I cannot fault the location and facilities of the property, it would have been a 5 star review if the cleanliness and customer relations were better. For that reason I will not recommend Dream Cottages to anyone.
Thankyou for your feedback. We are so sorry to hear about the cleanliness standards and the response you encountered whilst staying at The Wave. We have recently appointed a new Housekeeping Team and are continuously striving to improve on cleaning standards. Property Owner
Reviewed by DavidAug 2021
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"We loved the Wave the location is stunning and watching the moon over the sea each evening was a highlight."
Being able to get into the sea in 5 minutes was super too. Unfortunately the cleaning left a bit to be desired there were hairs in the sink and the cupboards were dirty inside with food debris. But we loved our stay overall
Reviewed by KatieJun 2021
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"Well appointed lodge right on the cliff edge next to a beach."
The double bed upstairs is very uncomfortable/unusable and the room is unbearably hot even during a wet/windy May. We had to move to the downstairs double room and then found the underfloor heating was broken/stuck on full. It was repaired very swiftly (same day) which was appreciated. Other than that we had a pleasant stay and would recommend.
Reviewed by AlisonMay 2021
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"Beautiful sea location."
Was decorated to a high standard
Reviewed by AnnieMay 2021
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"Had a lovely stay, chalet was perfect, views were amazing."
The only negatives were that the kitchen knives could be better also to include a bread knife and possibly some picnic style plates and glasses to use on the decking. Would definitely recommend and would stay again.
Reviewed by JulieMay 2021
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"We had a great week until the end of the holiday."
We were refused a 30 minute extension to our check out time to allow my daughter to do an online singing audition. This is despite the fact that the cleaners had from 10am to 5pm to clean the property. They offered us 15 mins extra only which was not long enough. I understand that the property had to be cleaned first but I even offered to strip beds or do since cleaning to allow us the extra 30 mins in the property. It was not a last minute request, but one I made 48 hours before check out. Totally unreasonable rejection of a perfectly reasonable and small request!
Reviewed by KateMay 2021
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"In view of the late check in and COVID situation we were disappointed with the cleanliness of the lodge."
The sofa was uncomfortable and not relaxing to sit on and the tv was situated at the completely wrong angle to watch comfortably.
Many thanks for your feedback, we have fed your comments back to the owner in order to maintain our property standards. Your views are as valued as your initial booking so that we can keep providing the best UK holiday experience.
If you feel that you'd like to discuss your points further, please don't hesitate to call on the details below.
Our lines are open 7 days a week from 9am until 7pm Property Owner
Reviewed by ElaineSep 2020
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"Washing machine didn’t seem to work."
Got an error message when tried to use and no instructions in folder re washing machine.
Air con in upstairs room didn’t always work as expected. Often pumping out warm air rather than cool. Not ideal.
Otherwise the house is well appointed in a lovely location with beautiful views and despite the above mentioned nuisances I would recommend.
Reviewed by MatthewAug 2020
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"The Wave was the perfect spot."
Great views and so close to the beach. We brought our own kayak and made the most of the beautiful weather and flat seas. We went on two beautiful walks - up to St Catherine's Chapel in Abbotsbury and along the cliff line to West Bay and back. We were also close enough to take a day trip to Studland and kayak around Old Harry's Rock.
Reviewed by NatashaJul 2020
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"The Wave is an exceptional chalet, very well appointed to an excellent standard, with breathtaking views."
Reviewed by EveFeb 2020
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"Unfortunately there were layers of dust under the beds which set off allergies instantly."
The door seal leaked on the last day during the horrendous storm, and we were ushered out of the property before 10am despite having a sleeping baby, and galesforce winds outside. I understand that cleaning needs to take place but surely there are sometimes mitigating circumstances. Apart from these issues, the place is beautiful and in a great location. The facilities are bedrooms are lovely. We found the information folder on the last day, so would recommend putting it in a more prominent place.
Reviewed by CassandrsOct 2019
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"Fantastic location, splendid cottage, what a view!"
We initially had some issues with the door but after a phone call, everything was done to connect us to right person to give us the instructions. Swiftly and good support on a Saturday afternoon.
Reviewed by NicoleJul 2019
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"The view is outstanding and property lovely."
Reviewed by JaniceJun 2019
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"Beautiful location close to town and other local areas, house is perfect and clean and the views are outstanding"
Reviewed by NatashaApr 2019
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"Lovely property in an excellent location."
Great views and access to the coastal path. Well appointed property - good quality appliances etc. Comfortable beds and ample space for a family of 5. Stayed September 2018
Mr Matthew HarrisonOct 2018
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"The Wave proved to be 'just what the doctor ordered '!"
An ideal setting to rest and relax with easy access to the coastal path. Stayed September 2018
Mr John BlackmoreOct 2018