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"We arrived on the Saturday to find the bed in the main bedroom un made."
There were a pile of still damp towels lying in the middle of the living room floor. No fresh towels had been left which resulted in us have to buy towels to allow us to have a shower.
Complaint made to the help line, Still waiting on them contacting me.
On Monday spoke to dream cottages and they assured us someone would call between 4 and 5pm No one showed.
9am Tuesday the cleaning supervisor turned up and denied everything despite standing next to a pile of towels.
Have booked with Dream Cottages many times before and this is the first time we've had any issues but boy o boy there was a catastrophic list of failures and people not accepting responsibility for their mistakes
Reviewed by George2.2★May 2025
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"Another fantastic 2."
Weeks stay
Can't fault it Thanks
Reviewed by Vincent5.0★May 2025
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"Great apartment in a great location"
Reviewed by Louise5.0★Apr 2025
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"Our 5th holiday in apt 4
Another fantastic holiday Thanks"
Reviewed by Vincent5.0★Jan 2025
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"Excellent flat with quality furnishings."
Location is great with everything within walking distance. Only blot on an otherwise excellent stay, and I'm being picky here, was there was only one chair on the balcony.
Reviewed by George4.4★Sep 2024
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"A lovely holiday apartment with beautiful views of the marina."
The decor is stunning and the apartment was really clean with a few essentials provided (tea, coffee, biscuits and washing up bits). Clothes storage is limited as a few hangers are provided but there are no usable drawers for clothes, we ended up using the beds in the 2nd bedroom. Also, take heed of the parking warning! We got our Qashqai in the car parking space but getting out was another story! The warnings about it only being suitable for a small car are really true, however there are plenty of local car parks that are reasonably priced.
Reviewed by Deborah4.4★Jul 2024
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"Great location."
Bigger than expected. Proposed building works have not started and will only impact in 1,3,5 from what I can see. Would certainly use this property again.
Reviewed by Andrew5.0★Jul 2024
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"Our 4th stay in No 4 Once again a fantastic
Holiday thankyou
VINCE & JENNY KELLY"
Reviewed by Vincent5.0★May 2024
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"This was our second holiday in this apartment and it was just as lovely as the first."
It's a gorgeous apartment and would recommend it to anyone. It's situated virtually just round the corner to all the shops and restaurants and you can watch all the coming and goings of the boats from the sitting and balcony.
Reviewed by Caroline5.0★May 2024
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"Fatastic apt
we liked it so much we have re booked for two weeks in may
yours Vince Kelly"
Reviewed by Vincent5.0★Jan 2024
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"Excellent. Great location."
Only things negatives was 1no (j) cloths supplied to clean anything, 2.one toilet roll 3.too many notices about fines - one in the manual is sufficient 4. Eventually found switch to turn on underfloor heating (next to boiler) but not in the manual. About the best holiday apartment I’ve ever been in, in the UK. Spotless, comfortable, very quiet, terrific view, well equipped kitchen . Five star!
Reviewed by Dom4.7★Nov 2023
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"Great situation, wonderful view from the balcony, spotlessly clean, what else could you want?"
Reviewed by Maureen5.0★Sep 2023
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"Apartment 4 had lovely views of harbour and easy access to beach and town and pubs the only let down , was too much glass furnishings very cluttered in living room ."
Reviewed by Elaine3.8★Aug 2023
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"Worth mentioning the car park space is worth trying first as says small car only ..."
Worth mentioning the car park space is worth trying first as says small car only but got a kia sportage in ok so didn't use the near by car park that costs £70 for a week which I had already paid for as I didn't think i would get the car in , but the apartment was excellent
Reviewed by Simon5.0★Jun 2023
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"It was too warm because of the under floor heating, which could not be regulated, but the apartment is really beautiful!"
!!
Reviewed by Birgit5.0★Jun 2023
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"Very nice appartement."
Reviewed by Silke4.1★May 2023
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"Beautiful and well presented property that benefits from views of the harbour."
Seemed to be sound-proofed. Awkward parking. Not very homely or well suited to young children - too much glass and shiny ornaments!
Reviewed by Amy4.7★May 2023
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"Lovely apartment - really pleased with it."
It was clean, comfortable and everything we needed was supplied. Ideal location with a lovely view and the harbour, shops and pubs were within walking distance. Would highly recommend and hope to book again. Thank you.
Reviewed by Ann5.0★Apr 2023
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"Again, it was an enjoyable experience staying there."
Excellent apartment with everything you could wish for and views to die for. . The only downside was some of other holiday makers not adhering to the policy and procedures of the building. The garage door was left open at night, also the front door was open when we came down in the morning. The only time we used the garage was to store the mobility scooter we hired . We was shocked to know the garage door had been left open let alone finding the front door open. It won't stop us from returning here,as the maintenance team did a great job of coming out to close the garage up. It's a good job its well equipped with security cameras. Can't wait yo rebook.
Reviewed by Tracy5.0★Feb 2023
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"Fantastic holiday apt."
4 was perfect for us only one thing a bit wrong bathroom wash hand basins far to small and I noticed no overflow on basins this could be dodgy apart from that everything was perfect Yours Vincent Kelly
Reviewed by Vincent5.0★Jan 2023
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"A fantastic pleasure and luxury to stay in this apartment."
So pleased a good friend recommended this apartment. I would not stay anywhere else. Our health is not great and waiting on results from the hospital so we needed a much earned treat and the apartment made that for us. Can't wait to book again.
Reviewed by Tracy5.0★Oct 2022
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"1. The family bathroom would be better if there were grab rails to help the less able to access the bath."
2. More than 4 mugs would be useful
3. The car garage is handy, but is only really suitable for small cars, our Skodia Octavia Estate was a very tight fit.
4. There were no obvious facilities for recycling, plastics, tins glass etc.
5. The non stick frying pan was badly damaged and its teflon coating was
pealing off.
6. Finally the location was excellent.
Reviewed by Trevor4.1★Sep 2022
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"Car park far too small for larger cars resulting in having to pay for a car ..."
Car park far too small for larger cars resulting in having to pay for a car park
Sofas far to small
Shower tray in en-suite far too slippery
No privacy on balcony
Would not use again
Reviewed by Joanne2.8★Sep 2022
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"Due to misinformation where it appeared there was no longer the facility of the underground car park I had a very stressful conversation with a member of the Sykes Cottages Customer Relations team which led to me booking a car park nearby!"
! However , I then learnt the underground car park was still in use !! Fortunately I was able to get my parking fee refunded!!
Reviewed by Peter5.0★Aug 2022
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"We had a great holiday apartment was great lovely and clean"
Reviewed by Sarah5.0★Aug 2022
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"The property was very clean and the furnishings and fittings were of a high quality."
The beds were comfortable, white good in good condition and the apartment was very spacious
We particularly enjoyed the harbour view which is slightly obscured by the flats to the left in front but this did not spoil the view. (Fortunately they left their curtains closed most of the time or this could have been intrusive)
The position of the flat was very convenient for the town, harbour and beach.
The underground parking was an issue. I had contacted Sykes and been put through to “Dream Cottages” (who were managing the property) before we arrived. I had read other people’s reviews of a free parking space and a parking permit for The Nothe car park, but was firmly advised neither were available any more.
On arrival we found a key for the underground car park and details about its use. This was frustrating as we had read it was a tight space and would have come in a smaller car had we expected to have access to the space. Other holiday makers complained about the difficulty getting their cars in and said without our unused space they would not have been able to get their cars in. Parking at The Nothe was £6 for 24 hours and could be paid via an app so was very easy
When we had a minor problem “Dream Cottages” dealt with it very quickly and efficiently
I would recommend this property
Reviewed by Rachael4.7★Aug 2022
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"Lovely property and great location."
It was not clear we had an underground parking space. We could have saved £60 if we had known. The furniture and fittings were very high quality. It would have been nice to have more mugs, plates etc so we could have filled and used the dishwasher rather than washing up by hand. Extras such as additional toilet rolls, salt, pepper and vinegar sachets would have been really nice to have as we didn't want to bring or buy full size items.
Reviewed by Diane4.4★Jul 2022
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"Apartment was excellent."
(Interior). Only view of harbour from main room. Balcony faces another balcony so not great on privacy. Both bedrooms look out on garages and car park. Adjacent on the other side was a building site though no work was done during our stay.
Dish rack needs replacing and unpleasant smell from fridge.
However it was very clean and comfortable so overall a pleasant experience. Regards. Joanne
Reviewed by Joanne4.1★Jun 2022
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"Excellent apartment in the middle of the harbour with lovely views over the ..."
Excellent apartment in the middle of the harbour with lovely views over the marina
Spotlessly clean and fantastically furnished
great location to explore the Jurassic coast with the best fish and chip shop (the Marlborough) within eyesight from the balcony
Only downside is that the parking is not very well designed for getting in and out of unless you have a really small car but there is a good car park at The Nothe by the fort over the other side of the harbour (10 min walk) which is reasonably priced especially if you park after 6pm when it’s free till 8am and there are lovely gardens to wonder around too and my daughter loved feeding the squirrels who were taking food out of her hands
Would definitely recommend this apartment
Reviewed by Nicola5.0★Jun 2022
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"We had a very nice holiday in a very good appartment
a few more things in the appartment like scissors bread bin etc would be good but overall great."
Reviewed by David4.7★May 2022
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"Fantastic location and beautiful apartment throughout."
If I had to give one negative, and it is a very small one, would be nice to have a hairdryer in one of the bedrooms, and there was a shampoo and conditioner in the bathroom but not the en-suite so had to go out and buy some. Also would be good to have an extra toilet roll in the bathroom/en-suit, but perfect in every other way and looking forward to coming back.
Reviewed by Julie4.7★Apr 2022
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"We thoroughly enjoyed our stay here: the flat was spotless and well-equipped."
The main thing lacking from our point of view was any way of recycling as the big bins at the bottom of the flats seemed only to be for general bagged up rubbish and there seemed no way of recycling paper, plastic, glass, tin etc which in today's world would seem to be fairly standard and also very desirable. Would be great to see that facility provided.
Reviewed by David4.7★Apr 2022
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"Harbourside apartment 4 is an excellent base in central Weymouth."
The apartment itself is in excellent order throughout, tastefully decorated with all mod-cons and a fabulous view over the busy marina. The one downside, that may only affect quests with mobility problems, can be the parking. The free parking pass for the Nothe car park is a good 10/15 minutes away on foot. Other nearer parking is time restricted or costly. The apartment does have its own designated parking space beneath at ground level, but for some reason this is not advertised or highlighted by the letters? It can be a little tight as the other apartments also have spaces there. This should be made clearer in the brochure.
Reviewed by John4.4★Apr 2022
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"Harbourside Haven is a stunning place to stay."
The
decor, fixtures and fittings of the apartment is very modern and stylish and the cleanliness was impressive. Beds very comfortable and lovely showers. The location is spot on with the town centre and beach right on the doorstep. The balcony was great to sit out on which overlooks the beautiful harbour. We would definitely return to this apartment as we just couldn't fault anything.
Reviewed by Kobe5.0★Mar 2022
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"Fantastic Apt Lift would have been handy on arrival for taking bags etc up to apt but every thing else was perfect we will be back!"
!
Reviewed by Vincent5.0★Jan 2022
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"Apartment was stunning and had beautiful views across the harbour, the location was amazing as it was always just a quick walk to restaurants or shops."
We visited the theatre which again wasn’t a long walk. Parking wise we used the permit for Nothe car park which was a 10/15 min walk away but a nice walk along the harbour (the permit can also be used in other car parks listed too). When we arrived we did use the parking opposite which allows an hour so we used that to unpack / pack. Overall a very nice apartment and stay, would definitely return!
Reviewed by Steph5.0★Dec 2021
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"We stayed in no#4 harbourside for a month."
Lovely apartment, it was perfect for my Dad with poor mobility who uses a wheelchair so having access to a lift & a view made for the perfect holiday.
Reviewed by Karen4.4★Nov 2021
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"It was a beautifully furnished apartment and the view was outstanding of the harbour."
Most enjoyable stay.
Reviewed by Caroline5.0★Sep 2021
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"This apartment certainly has the wow factor, its stylish interior is much more than you would expect to find in a holiday home."
It has a brilliant location overlooking the Harbour and is close to local restaurants, supermarkets and shops. What a pleasure it was to return to this apartment on an evening to relax and watch the boats after a busy day.
Reviewed by Lynn5.0★Sep 2021
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"This apartment is in a great location next to the harbour and near the town and beach."
The layout is very good and is fitted out nicely as it is very new.
The only issue is the underground car park.If your car is bigger than a Fiat 500 size you will struggle and are likely to scrape it on the way out.
Reviewed by Wayne5.0★Aug 2021
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"The apartment was in just the right location for us, the view over looking the harbour was just what we hoped for."
The carpark didn't work for us, so we used the permit which was a walk away, but manageable. The apartment was spotless and comfortable for 4 adults.
Reviewed by Sarah4.7★Jul 2021
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"The location of this apartment is great."
Waking up sitting on the balcony watching the boats coming in and out of the harbour was lovely.
Reviewed by Zoe5.0★Jul 2021
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"The apartment was immaculate, so clean, larger than we had expected and very well equipped/furnished."
Great location overlooking the old harbour. Overall we were extremely impressed.
Reviewed by Nicola5.0★Jun 2021
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"Extremely happy with the whole experience"
Reviewed by Eileen5.0★Jun 2021
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