Seahorse Lodge

Excellent accommodation, knew the area well, but not this particular site and facilities.

Would thoroughly recommend. Very small downside but not a complaint! Twin bed mattress rooms grandchildren and daughter felt a little uncomfortable, En-suite shower head needed a small adjustment ( spray could go in all directions) Our biggest challenge was keeping the ants at bay, however provision was made with the deterrent under kitchen cupboard! Heat being exceptionally hot this summer and you are in a wooded area. Have already booked for next year! Chrissy.

The property is in a very quiet situation which suited us all (a married couple, 96yr old mother & single lady) & was a great base for visiting nearby picturesque areas.

The lodge was generally very clean, but there were a few areas of concern. 1) the TV in the lounge wouldn't work - possibly due to the arial 2) the 4 single beds were rather lumpy & uncomfortable 3) the hot water wasn't constant & kept going cold in the middle of a shower, this has been mentioned before in previous feedback 4) The ensuite shower would benefit from a place to put shower gel, soap, shampoo etc. & a hand rail - you don't have to be disabled to benefit from one 5) although there is a lot of crockery, none is suitable to use for serving a salad or vegetables 6) it would be good to have a more informative information book to cover things such as recycling requirements; how the oven, shower, washing machine & dishwasher work. This is not meant to be a negative review as we all enjoyed our break away, but it could have been better!

Pros – The lodge was clean and well appointed.

It was in a very quiet spot and within easy reach of the on‑site facilities if required. Cons – The bedding in the double bedroom was very old and had three long rips. After investigating a lump in the bedding, we found two old bibs inside it. There was a wet throw in the washing machine which was collected by the cleaner. There were so many spare towels and items of bedding in one of the twin‑room cupboards that there was no room for storage. We had need to use the first aid kit, and many of the items were out of date (a tub of Vicks expired in 1996!). The shower heads were very scaled, which can be a health hazard, particularly concerning Legionella. Food left in a cupboard was also out of date. The main issue was not being able to contact the owners directly. I tried through Sykes, but we did not receive a response, only a visit from the cleaner. Towards the end of the holiday, we had an issue with the door to the main bedroom jamming. We had to call out Shorefield maintenance, who had to force the door open. It was never repaired because Shorefield never heard back from the owners. If direct contact with the owners could be arranged, many of these issues could have been resolved much more quickly.

We enjoyed our stay, great location, very peaceful.

Want to make you aware the shower in the ensuite is running cold, not enough pressure to ignite the boiler and all shower heads need descaling. Thank you for a lovely stay.

More detached from Shorefields holiday site than we expected and no access other than coming out of the lodge area and into a road which is quite difficult to see oncoming traffic and no footpaths.

After the only negative the big positive is how beautifully quiet it is around the lodge as only a few lodges 10? All immaculate and surrounded by trees.Also quite shocked at the cost of passes to Shorefields £153 for 4 adults and 1 child for 3 nights(just for info). Just to add the lodge was absolutely perfect and beautifully arranged thank you.

A great place to stay would highly recommend it if you want a quiet place to relax and the owner Colin and his friends were really helpful when we had a problem.

Thank you for letting us stay in your lovely home Colin and Jackie London

Please make it aware that vans are not allowed to park outside the lodge.

Having found a piece of paper on the front door and again on my windscreen, saying vans not permitted.I wasn’t made aware on booking . Asking to park at the main car park a five minute walk away , with no foot path . As my daughter has a disabilities, we ignored the request. My van is also my main vehicle , not sign written and brand new . I wouldn’t have booked the lodge knowing this

The lodge is very nice, it was very clean and comfortable and we really did enjoy our stay there and we would return.

The directions are very poor, needs to be more specific we arrived from Lymington but the directions did not get us there. It needs to be more clear about the restrictions on the park and you are not attached to the main one, it’s very clear when you arrive and laid out in a folder, this would have been useful advice when booking. This did not affect our holiday as we like the quiet nature of the retreat, but feel others maybe not happy, it needs to be clear when booking. The fridge and cupboards were all full of left over items, which meant we had no where to store our things. It felt like we were sharing with other people, rather than this was our home for the week. We catered for the whole week of food and had to leave items on the side as there was no space cupboards. The maintenance team were excellent, we had a problem with hot water, nothing anybody could have foreseen, this was fixed within half an hour with the most excellent customer service. The lodge is lovely as said at the beginning, the area is lovely, we only traveled half an hour a day, sometimes less to visit some excellent places. We had a fantastic holiday, the little bits would have made it superb.

An amazing accommodation with fantastic features.

My only negative comment would be the lack of parking with only 1 parking space available for a 6 berth accommodation simply not enough. I needed to park my vehicle over 1/4 of a mile away. Resort was good with a great restaurant and site shop.

The holiday lodge was nice to look at, and had lots of bits and pieces for us to use and well equipped !

However the main bed was awful it was like a brick, no spring to it or softness, I had to sleep in same room as my mum as the single beds were better! There was also a terrible smell of cat pee in the main bedroom on suite! Don’t know if it was coming from the shower? Was there the whole time! The recliner seats were a nice touch also and very comfortable! Only other issue was that the lodge was not on the main campsite, which we did not know? So didn’t feel like we was on a campsite, and was awkward to walk in the rd with disabled guests, so we didn’t use the facilities much at all! The area was lovely though and we had some nice days out

We had a great holiday in this Very nice lodge and would consider booking again for future holidays.

The only comment We would like to make is that there was no broom, dustpan and brush and no working vacuum cleaner. Obviously we don't go on holiday just to do " house work " but we do do like to clear up crumbs etc of the kitchen floor when needed and of course a quick spruce up before we leave . Lovely accommodation and a location that we will stay at again !

It was difficult to find, the address needs to be more accurate for navigation purposes

Seahorse lodge was very new clean and comfortable and we had a great stay.

Milford on sea is a beautiful place to visit and recommended. The site is separate from the main Shorefield site and has its own entrance which we weren't aware of. The site was better geared to families with older children or groups with no children who want quiet. There wasn't really anywhere for children to play out and if you want to use the Shorefield facilities you need to buy a pass. The surrounding roads aren't safe to walk along and the woodland walk to the sea was.no accessible from our site which was a shame I would recommend Seahorse lodge and we had a lovely stay but a car was needed everytime we wanted to go out.

The lodge was extremely nice and peaceful.

E had a week booked but had to come home after two days due to a family emergency.

Overall, we were very pleased with the accommodation and had an enjoyable week.

Just a few minor issues: 1. The instructions to open the main gate could have been a bit more detailed as we spent a few minutes working out how to use the fob. 2. The cupboard in one of the twin bedrooms was full of spare bedding so there was no room to hang any clothes. 3. There was no recycling bin in the lodge. 4. Not an issue with the accommodation, but we were disappointed to find out that we had to pay for a pass just to use the on-site restaurant (we didn't want to use any of the other facilities). Is this something that can be taken up with the site authorities? 5. Sykes advertises two lodges on the site: Seahorse Lodge and Amethyst Lodge. In relation to Amethyst Lodge, there is a note about the site facilities being 5 minutes walk away and that driving is not advised. It probably wouldn't have made much difference, but we chose Seahorse as this note wasn't included in the accommodation details and we assumed this didn't apply to Seahorse. Perhaps Sykes could be consistent in their information on this. 6. Also in relation to Amethyst, there is a note about on-site passes being available at half price. Does this also apply to Seahorse?

We enjoyed our few days at seahorse lodge it was to celebrate my 70 th birthday with my 2 daughters and 3 granddaughters it was very comfortable everything provided other than iron and ironing board which for 6 females would have been a plus thankyou

The location of the lodge was pleasantly quiet.

The lodge its self was a good standard. However, the presentation, soft furnishings, towels etc were very basic, not what we would expect. On arrival there were cleaning clothes dumped on the decking. The crockery and cutlery were a random selection and the some of the mugs, plates and bowls were chipped and tea stained. There were no hand towels, no basic hand wash, no toilet brush in the main bathroom, no waste bin in the en-suite. In the en-suite shower room there was a shower chair which had to be move out to have a shower making it very awkward. There was a washing machine but no ironing board or iron. Your instructions are very specific about not leaving items in the cupboards but there were all manner of things including medications such as paracetamol etc in the kitchen cupboard, ice pops in the freezer. Item's belonging to previous renters or the owners in the main bathroom cupboard. It felt like a very amateur operation. When you pay for holiday accommodation, I think you should feel you are the first people to use it, not that you are gate crashing someone else’s holiday home.