The Old Mill

23 Customer Reviews

• "The bath and hand towels provided were pretty rubbish at drying you ."

  More like a tea towel fabric Bring own towels.

  I'm sorry you found the towels did not dry you as expected. We bought them from a well known hotel supplier which was rather expensive but had great reviews for the product. We try hard to provide a quality experience with the facilities at The Old Mill. We hope you enjoyed the other aspects of your stay. Thank you for taking the time to leave feedback. Anna Thomson Property Owner

  Reviewed by Paul4.7★Sep 2023

• "Lovely little apartment which had everything we needed."

  Location was perfect for access to local amenities.

  Thank you for taking time to leave feedback. We are pleased you enjoyed your stay and that the apartment provided everything you needed. Anna and Steve Property Owner

  Reviewed by Jackie5.0★Jul 2023

• "Just spent a fabulous week here."

  Could not fault it. Great location, lovely spacious property which was very well equiped with very comfortable beds. Stairs up may be an issue for some but no problem for us. Will certainly be returning.

  Thank you for taking time to leave feedback. We are pleased you enjoyed your stay at the Old Mill. We hope you are able to return soon! Anna and Steve Property Owner

  Reviewed by Julie5.0★Jun 2023

• "We had a very enjoyable stay, A large and spacious apartment in a quiet street close to the main square and lake."

  We were there during flaming June, nice to have the balcony doors open in the evening. everything we needed.

  We are pleased you enjoyed your 3 week stay. Certainly it coincided with a heat wave! We love the Juliet balcony and the outdoor/ indoor feel it gives. Hope your return to Keswick soon. Anna and Steve Property Owner

  Reviewed by Richard4.7★Jun 2023

• "Very nice single bedroom apartment in a great location."

  Kitchen was well equipped although the fridge may not be that efficient (difficult to get the temperature down and the milk kept going off). The low beams might be a little inconvenient for a tall person but you get used to it fairly quickly. Supermarkets, restaurants and shops within easy walking distance. Great location for easy walks around the lakes but also easy access to the high fells by bus or ferry. Would definitely use this property again.

  Thank you for your feedback. We are glad that you enjoyed the property and the accessibility aspects. We do hope we can welcome you back. Owner Relations Expert Thanks for leaving feedback- we have checked the fridge and found it to be on the lowest setting- we have adjusted it and rechecked it twice and it is now working fine. Thanks for letting us know Anna and Steve Property Owner

  Reviewed by R4.7★May 2023

• "Very happy with this booking."

  Very clean and comfortable accommodation. Super location on the edge of town, literally 2 minutes into the centre and 5 minutes from the lake. Car parking was a 5 minute walk and very convenient. We enjoyed our stay very much and would book this accommodation again without hesitation when we are in Keswick again

  Thank you for the feedback. we are so pleased you enjoyed your stay. We look forward to welcoming you back! Anna and Steve Property Owner

  Reviewed by Tim5.0★May 2023

• "A very clean and tidy property in the heart of Keswick with easy access to pubs and restaurants, although there is no on street parking there is a large car park 2 minutes away."

  The kitchen is well appointed with the utensils and pans s should you choose to cook meals . This property is an ideal base for walks either locally or in the wider area as Keswick has good bus routes to the surrounding areas

  Thank you for taking time to leave feedback. We are pleased you found the car park handy - we arrange free parking for all our guests and it takes the hassle out of finding a space on the street. We are pleased you enjoyed your stay and hope you return to Keswick soon. Property Owner

  Reviewed by Robert4.4★Apr 2023

• "The heating was a little problematic we struggled to have the rooms warm when it was needed in the evening when we were in the appartment."

  We really enjoyed our stay and would still recommend the apartment. Many thanks.

  Reviewed by Beverley4.7★Mar 2023

• "This is our 2nd stay at the The Old Mill and it will not be our last Excellent location in the center of Keswick."

  The property is very comfortable and well maintained to a hight standard. Thanks for a great week. Tony and Sandra

  Reviewed by Anthony5.0★Jan 2023

• "The stairs should have been listed in the description and the heating was difficult to operate."

  Dining room heater knob also broken.

  Thank you for taking the time to leave feedback. We are sorry if you were surprised by the stairs - they are listed in the description of the property, which is noted as being a second floor apartment with a staircase leading from the ground level. The property is in the Conservation area of Keswick and therefore there is no gas supply available. When the property was fully modernised, Dimplex electric storage heaters were installed. Instructions for these are in the handbook in the flat. It can take some getting used to, if you are accustomed to gas/oil heating. There is also a modern, stove effect electric fire in the open plan lounge/ main living area to give instant heat if needed. There is an independently heated towel rail/radiator in the bathroom, which guests can turn off if they are too warm and in the bedroom, there is a wall mounted radiator which also has an instant heat boost facility. This year has been challenging, as sometimes the flat has been too warm with outdoor temperatures of 16 degrees in November! This winter we will be reviewing the heating system, with the intention of installing a less energy greedy, easier for guests to control system. We hope you enjoyed your stay in beautiful Keswick. Property Owner

  Reviewed by Karen4.4★Nov 2022

• "The flat is accessed by a rather steep 23 step staircase."

  This should be mentioned in the listings so ageing or infirm renters are not presented with a problem or be unable to access the property.. The flat is very clean airy and well supplied with the necessary equipment. The parking permit is a great asset.

  Reviewed by Guy5.0★Oct 2022

• "Apartment totally as per listing."

  Spacious light and airy in a great position with easy access to car park and the many shops, pubs and restaurants of Keswick. Great local walks straight from home but also well positioned for more famous walks elsewhere in the Lake District.

  Thanks for your feedback. We are pleased you enjoyed your time in Keswick staying at the Old Mill. Property Owner

  Reviewed by Colin4.4★Sep 2022

• "Just back from a 3 night stay at The Old Mill in Keswick."

  It is a lovely apartment: bright, airy and in a great location - so central. The accommodation was spotless and extra touches such as fresh flowers on the dining table and vibrant plants on the balcony provide a warm and welcoming vibe. With a cinema on our doorstep, we nipped out to watch a film before dinner with no travel hassles - so convenient. We were prepared to take our rubbish away since designated bin(s) were not obvious. This didn’t prove to be necessary. Communication was good and we always received a speedy response. Just wished we’d stayed longer but we will return! Many thanks for a very pleasant experience. Geraldine and Phil.

  We are so pleased you enjoyed your stay. We live in Keswick and love that the cinema, theatre and restaurants are so easy to walk to. We hope you will be able to return soon. with best wishes Anna and Steve Property Owner

  Reviewed by Geraldine5.0★Aug 2022

• "The accommodation was first class and extremely well presented with great facilities and location."

  The only negatives were that the plug in the sink would not seal therefore my husband found it difficult to shave. Also, although we knew the cottage was on the second floor, there was no warning of the extremely steep , continuous stairs My husband has arthritis and struggled with the steepness. A warning would have been good.

  Thank you for taking the time to leave feedback. I am pleased you liked the location and facilities of the apartment. We have now adjusted the stiff lever control for the plug in the bathroom basin. I was sorry to hear your husband struggled with the stairs. There are 20 carpeted stairs with a handrail installed . I will ask the agent to adjust the property details to specifically mention the stairs. with best wishes Anna Thomson Property Owner

  Reviewed by Andrea4.7★Aug 2022

• "Fantastic little hideaway in a perfect location so much so that we only used the ..."

  Fantastic little hideaway in a perfect location so much so that we only used the car when we visited the other lakes and moungain passes, derwent water was so easy to get to from the flat and everything in keswick with in such a short walk, lovely cute cinema and lovely theatre so close as well, property was very clean and comfy, smart TV was a lovely touch, arranged parking was perfect, and everything we needed for cooking and eating there already Only 2 gripes was trying to find the bin, as couldn't find one labeled the old mill so think I may of ended up using a neighbours bin

  We are really pleased you enjoyed your stay. There are many great places to visit within walking distance of the apartment. We love the Alhambra Cinema too. Don't worry about the bin- I am waiting for the council to deliver a new small wheelie bin just for our property, but they have to do a health and safety inspection first as they will need to collect it from behind the property to avoid possible obstruction on the pavement ! As soon as it arrives I will proudly label it The Old Mill. Property Owner

  Reviewed by Martin5.0★Jul 2022

• "Absolutely lovely place."

  Super clean and lovely comfortable beds! Was perfect for our stay as it's in a central position in town. Loved waking up to mountain views!

  We are so pleased you enjoyed your stay. Our housekeeper is great at keeping the apartment super clean. The central location is really appreciated by guests, and yet being down an old narrow street it also has a hideaway feel. Hope you return to Keswick soon. Property Owner

  Reviewed by Rebecca5.0★Jul 2022

• "Lovely Apartment in centre of Keswick, have stayed before a few years ago and was not disappointed."

  Hope to return soon.

  Reviewed by Linda5.0★Jun 2022

• "Lovely property, well equipped with idea location."

  Would definitely return.

  We are so pleased you enjoyed your stay. Property Owner

  Reviewed by Mandy4.7★May 2022

• "A light airey and comfortable place to stay right in the centre of Keswick."

  Layout of accommodation good and parking arrangements made a real difference. We would return to this property

  Reviewed by Nigel5.0★May 2022

• "We had a wonderful week."

  The only niggles were the plug not working in the bathroom sink and searching for the bin for disposal of our household rubbish. Still outstanding though!

  We are so pleased you enjoyed your holiday. Thank you for the feedback- the lever behind the tap which operates the plug in the bathroom sink may be stiff- we will check it straight away. I am popping up today to put a waterproof label on the outside wheelie bin naming it 'The Old Mill'. We hope you return to the Lakes soon. Property Owner

  Reviewed by Anne5.0★Apr 2022

• "Lovely well equipped apartment in the centre of Keswick - great for the lake and lots of walks / pubs cafes and restaurants in the door step."

  Thanks for your feedback- we are pleased you enjoyed your holiday. We love living in Keswick and were delighted to find this apartment with a hideaway feel and yet in the centre of Keswick with so much on the doorstep. Property Owner

  Reviewed by Cath5.0★Mar 2022

• "Great location, perfect size for 2, super comfy beds…."

  Just needs a power shower to get 10/10.

  Thanks for your feedback. We are pleased you enjoyed your holiday. Hmmm.. the shower- the shower lover in me says go power- the eco warrior in me says ..stop. Food for thought. Hope you return to Keswick soon. Property Owner

  Reviewed by Gary4.1★Mar 2022

• "Very comfortable and warm invironment, absolutely designed for couples,very clean and tidy,all necessary things were available."

  Good dealing and guidance. Really enjoyed staying there.

  We are so pleased you enjoyed your stay. We were delighted to find this lovely flat which has a hideaway feel and yet is in the centre of Keswick ! It is great to hear others appreciating it too. Thank you for your feedback Property Owner

  Reviewed by Saira5.0★Mar 2022

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