Walla Crag, Royal Oak House

Very convenient and comfortable central location.

Very well equipped and relatively cool downstairs. Bedding s bit excessive for summer stays, but had a great time.

Property is not very clean, weeks of dust on furniture, cobwebs in lampshades.

Disgusting toilet seat in the bathroom and neither of the extractor fans are working causing damp which is potentially a health hazard. First impressions were that the bed had not been changed, but it was just incredibly creased, looked appalling and not comfortable. There are stains on some of the bed linen and the pillows smell revolting, other people's greasy head. The point of a pillow cover is to protect the pillow, but protector should be washed after each customer. Seriously need to provide a selection of duvets in different togs, does the owner seriously consider it appropriate to provide a 13 tog duvet in the midst of a heatwave! The sofas have suffered from overuse, probably because they are sofa beds and not intended for every day use, and are now uncomfortable. This was our 6th visit to this property, it was immaculate, clean and spotless when we came in 2021, but each year the condition is deteriorating. We have a further visit booked to see in the New Year but it will likely be our last. I'm not sure who is responsible for the general housekeeping on change over, but they need sacking.

Great stay as always, this was my 4th stay at Walla Crag and not the last Had everything I need in a fantastic central location including a great outdoor seating area Can’t wait to be back at the end of the year

It’s a very lovely apartment, with nicely decorated and appointed furniture and furnishing.

We had a wonderful stay.

The accommodation was in a great location and very comfortable, making it easy to relax and enjoy our time. We’d definitely be happy to return in the future. The only small improvement we’d suggest would be to look at the ventilation in the bathrooms, but overall it was an excellent experience. Thank you.

Very clean everything you could want great location comfortable beds couldn't find any faults 100% recommend

Needs a new toilet seat in first floor bathroom.

Best TV coverage in any apartment ever.

Only flaw was the vacuum cleaner which couldn’t be emptied and was full.

of dust.but otherwise it was a great location and a great apartment thAnk you

Comfortable as ever at our favourite place to stay in Keswick.

It's always a delight. Having said that we were a little disappointed that on arrival there were only 2 almost finished loo rolls, one in each loo. Also felt that the general cleaning left a little to be desired. I wondered if my expectations are too high. Everything else fab, but felt that we probably left it cleaner than when we arrived. Still great though, nothing major. The smart tv a good addition for the evenings.

The extraction fans in Both shower and bathroom would not work also NO TOILET BRUSH in bathroom.

Reported this to your office in Keswick. Hope they passed the message on to you. Otherwise everything was fine. and we hope to visit again son

A beautiful apartment, nicely laid out and furnished.

We love the central location and easy parking nearby. It would be great to be able to check in sooner and check out later.

Our 4th stay at Walla Crag which explains what we think about it.

Comfortable and superbly located. Even more comfortable with new sofas

Excellent flat in the middle of Keswick with parking facilities.

Flat was warm and comfortable with all the necessary utensils, although the tin opener didn't work.

Location is great!

Having a parking space available is also very helpful, however I have a big car so was not able to fit through the two metal posts to get to the parking place. On the whole the apartment was clean but we did move the coffee table slightly and there was cheerios and mud underneath. The TV did not work at all - I understand it's not the be all and end all but we were staying four days and stayed in on a night to eat, no channels worked at all (admittedly we did not call the number given as did not class it as an emergency) but felt had to leave it in review for future bookings to come prepared. Beds and sofas are comfy, everything else we needed was there (we did have to buy more toilet roll- but that's minor)

This was our 4th stay at the property which we love for it's location, however, we feel that it is starting to look shabby and the cleanliness of the apartment was poor.

Old dusty cobwebs on the kitchen walls and throughout, cobweb laden lampshades, mouldy grout around the bath, dirty scum lines in the toilet (clearly never seen any bleach for a long time!). A filthy pot brush with God knows what stuck to the bristles, which I threw away, toilet brushes that should be replaced on a regular basis, a dirty glass in the cupboard. There were also old dusty cobwebs been the curtains, i doubtbthe place has evervseen a clothband polish for months. To be honest, I didn't fancy using any if the crockery or cutlery with washing it. We first came in June 2021 and the place was spotless clearly standards of cleanliness appearI to have gone out of the window now covid is a distant memory, which is a shame because it is letting the property owner down. They could really do with updating the sofas, they are starting to look tired. We would love to stay here again next year but would hope that the levels of cleanliness will have improved.

The only thing that needs improvement is a better quality tv for those times when you just want to stay in cook somme food and relax.

Everything else is perfect

A fabulous place to stay in central Keswick.

Very comfortable bed ( very important!), lovely to have the little terrace for sunny mornings/ evenings. If there was one thing that would make this even better, for stays when days are short and evenings long, it would be a smart TV (with iplayer for example) We will come again, and knowing our way round next time, would probably leave the car in the parking space and take the buses . Keswick seemed the perfect base.

It was a great stay and loved the property; however, Wi-Fi was very bad and there was no reply during my stay about how to fix it.

Clean and well appointed property.

Close to town centre and all amenities. Please leave more toilet tissue

Excellent in all aspects

Comfortable stay in a well equipped, conveniently located apartment.

I noticed a problem as soon as I arrived and reported it straight away. It was solved satisfactorily and efficiently within not much more than an hour - a very good response.