"This was our 3rd stay at Rowan Cottage in 3 years, and would like to say that we have always be very satisfied with all aspects of this holiday let."
Thank you.
Reviewed by Jacky5.0★ Nov 2023
"We had a wonderful time at Rowen Cottage where the facilities were top notch Our only very slight concern was that there wasn't a blind on the front door for privacy and the electric fire wasn't working ( it wasn't working the last time we stayed also) Apart from that it was a fantastic place to stay and we have booked again for next year!"
Reviewed by Stephen5.0★ Nov 2023
"A good property in a very pleasant and quiet setting away from the busy village street."
Which was only five minutes away for shops and eateries also buses .Very creaky wooden flooring.
Reviewed by Ian4.7★ Sep 2023
"Great location
Property in general was great overall but was let down on ..."
Great location
Property in general was great overall but was let down on cleanliness let down with dirty utensils a & plates and areas that had no seen a duster or hoover
First bedroom severe cobwebs around raditor toilet area and shelf under mirror extremely dusty and dead flys
Same cobwebs in other areas of property and main area under seats dusty
Electric fire smells when hot smells fishy and had to turn off
We recommend upgrade some utensil’s
Dispite this we would book again
Reviewed by David4.1★ Sep 2023
"Perfect location, restaurants & shop 2 minutes walk."
Lovely outside space looking over the field & the Herdy’s. Had a wonderful weeks stay. Thank-you.
Reviewed by Marjorie3.8★ Aug 2023
"The location is great which is the best thing about the house."
The kitchen is well equipped, making easy to prepare and cook meals.
The house has not had a proper clean for quite some time, lots of cobwebs and spiders in the property. The water pressure for the showers is very low which is a shame as the bathrooms are pretty decent.
The double beds are strangely small, 2 normal sized adults have very little space. The sofas are not very comfortable and the TV is rubbish. This could be a great property if some money and TLC were spent on it.
Thank you for your feedback.
We are sorry to hear of the issues that you experienced with the cleanliness of the property, had we been made aware during your stay, we would have attended to resolve.
We take all comments on board.
Thank you- The Lakelovers Owner Relations Team
Property Owner
Reviewed by Paul2.8★ Aug 2023
"A gorgeous, well-equipped cottage in such a picturesque location."
Reviewed by Helen4.4★ Jul 2023
"Fantastic cottage in a great location!"
!.. it was very clean and had everything we needed for our weekend.. my only criticism ( and it’s a personal preference)… is that all the rooms are double beds when you could put a king size in at least one of the rooms…
Thank you for your kind comments, we are glad to hear that you enjoyed your stay.
We take all comments on board.
We hope to welcome you back.
Property Owner
Reviewed by Sandra4.4★ Apr 2023
"This is an ideal property in a great location."
Conveniently situated to feel private yet within very short distance of shops, eateries and beautiful walks.
We did have fun and games though, with more than one person at a time trying to use the galley kitchen! Otherwise, all great. Thanks for a lovely stay.
Thank you for your kind feedback. We are glad to hear that you enjoyed your stay. We hope to welcome you back again.
Property Owner
Reviewed by Adrian5.0★ Feb 2023
"Great location in Grasmere, being able to walk everywhere or catch the bus was a big bonus."
Cottage has everything you need, but there are a few things that could be improved. Firstly, despite sleeping six people and having three showers, only one shower can be in use at any one time. There's not enough water pressure for more than one to be used. Secondly, the couch needs to be changed - very uncomfortable now and well past its end of life! Also, the beds are very short, not full size, so if you are over about 5'5" you will be getting cold feet! The cottage could also do with a bigger TV. I wouldn't normally complain about this, but again, for six people it isn't big enough for everyone to sit down and watch at the same time. But overall it is a great base to stay in, whether winter or summer.
Thank you for your comments, it is nice to hear that you enjoyed your stay.
We take all comments on board. We do find that sofas and beds are down to personal preference.
We hope to welcome you again.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Janet4.4★ Feb 2023
"Lovely bungalow in the middle of Grasmere 3 mins walk from the nearest pub 3 bedrooms with great facilities"
Reviewed by Judy5.0★ Dec 2022
"We had a lovely week at Rowan Cottage."
We found the location, and everything about the cottage really great for a group of 6 adults. A couple of larger saucepans would be useful but not a major issue. We would certainly recommend it to others and would love to return for another stay.
Reviewed by Rachel5.0★ Sep 2022
"The bedrooms and bathrooms were Ok."
however the mattresses were too hard. Hard to get a comfortable sleep but as 75 plus we need a give in them.
The chesterfield in lounge is again uncomfortable.
The dining table is impossible to sit at as you cannot get legs under table.
Property is central and ideal for getting to most places
Reviewed by Ernest2.8★ Jul 2022
"Lovely cottage in a nice quiet spot."
No problem except please get a parasol for outside. We had to keep moving chairs etc around the garden to find shade. Other than that it was perfect.
Reviewed by Gillian5.0★ Jul 2022
"We loved our stay at Rowan Cottage It was quiet right in the village, couldn't have found a better spot."
Reviewed by Patricia5.0★ Nov 2021
"Lovely cottage in great location"
Reviewed by Simon5.0★ Nov 2021
"Pretty cottage in an excellent location right in centre of Grasmere yet secluded and very quiet."
The cottage is one of 4 nestled together with similar names. The approach lane is VERY narrow (our Tesco delivery couldn’t get to us so we had to drive out to main road by the Co-op to collect).
The cottage was spotlessly clean, although all 3 of the shower drains were blocked and overflowing- full of months worth of gunge. The dishwasher was broken when we arrived but was speedily repaired.
Small niggles. No books or maps as the cottage info pack stated. However our neighbours in the studio did have some! No parasol for outside table (weather was amazing!) Again neighbours on both sides were sat out with brollies while we didn’t have any shade. Only a shaver point in one bathroom. For 3 couples that could be tricky. The entrance to Rowan studio driveway is so narrow it resulted in their car parking beside our outside dining area. Again probably not a problem had the weather not been so great. Sadly the tv is not able to stream any programmes which would have been better for evening viewing.
Finally if you are cooking here beware that the kitchen is in effect 2 rooms. The fridge and dishwasher are away from the main kitchen so a lot of fiddly carrying of dishes and food between rooms is involved.
This cottage is not cheap - I think it’s reasonable to expect the petty things listed.
The booking system and emailing of holiday information was excellent.
Thank you very much for your comments Mr Preston and for taking the time to let us know your thoughts. Customer feedback is very important to help us continually improve our standards.
We are sorry to hear about all the issues you encountered at the cottage, unfortunately we weren't aware of any of the issues you had as we could have resolved them to make your stay more comfortable.
Your comments have been forwarded to the Lakelovers housekeeping team to look into your concerns regarding cleanliness etc. once again if we had known we could have helped with your concerns.
We have passed your comments onto the owner, who has advised they haven't encountered any problems before with access to the property for food delivery. They will look into the missing items that you have mentioned as everything should be there in place at the property as normal.
Once again Thank you for bringing this to our attention and we hope the above doesn't deter you from booking the cottage again.
Property Owner
Reviewed by David4.1★ Aug 2021
"Lovely stay however the beds were not the best for comfort and the sofa and chairs were very uncomfortable."
Cottage in a lovely spot.
Thank you for your feedback regarding Rowan Cottage. We're glad to hear you had a lovely week but disappointed to hear you found the beds hard. We understand every guest has different levels of comfort and preferences so unfortunate that this was too hard for you and decreased the comfort of your stay. We hope the positives outweighed this and that we can still welcome you back to the Lakes in the future.
Property Owner
Reviewed by Jacqueline4.1★ Jun 2021
"Enjoyed our 4 night stay in a lovely central cottage in middle of Grasmere."
Two of the three beds were so hard we could not sleep in them and also we felt the sofa in lounge really needs replacing. While it is a lovely red leather Chesterfield sofa it has been well used and again very uncomfortable for us oldies after a long walk. Delightful cottage apart from these two negatives.
Thank you for your feedback regarding Rowan Cottage. We're glad to hear you had a lovely week but disappointed to hear that two of the three beds were hard. We understand every guests bed preference is different and it is hard to cater this in self catering. We have had some very positive comments about the comfort too so we are sorry to hear it was not your comfort level. We hope the positives outweighed this and that we can still welcome you back to the Lakes in the future.
Property Owner
Reviewed by David4.4★ May 2021
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